Poka Ubud Hidden Paradise & Spa by EPS

Hotels
8.5 (811 reviews)
Jln. Raya Petulu, Ubud , Ubud , id

Facilities

Health or beauty spa nearby
Free beach shuttle
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Private pool
Good food quality
Cons:
Limited food options
Driveway complaints

Categories

Cleanliness
8.08
Generally positive sentiment but issues with breakfast and some concerns about cleaning frequency.
Service
9.05
Staff was very accommodating and friendly.
Location
8.59
Location was calm and peaceful, contributing to a relaxed stay.
Room Quality
8.54
Guests found the rooms clean and well-equipped.
Amenities
8.57
The private pool and breakfast service were highlights.
Value for Money
8.53
Food options were good for the price, though varieties were limited.
Food and Beverage
8.08
Generally good food but some variety issues noted.
Overall Experience
8.55
Overall very positive, minor issues with cleanliness and food variety are acknowledged.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 12:50

Property Description

Luxurious Accommodations
Poka Villa & Spa in Ubud offers air-conditioned rooms with modern amenities, ensuring a comfortable stay. From a flat-screen TV to a private terrace, every detail is designed for your relaxation.

Relaxation and Recreation
Indulge in the indoor pool with serene pool views or explore the area with bike and car hire services available. For nature enthusiasts, hiking at Saraswati Temple or cycling at Tegallalang Rice Terrace are just moments away.

Exceptional Services
Enjoy a seamless stay with concierge assistance, room service, and a 24-hour front desk. Start your day with delicious à la carte and Asian breakfast options. Plus, stay connected with free WiFi throughout the property.

Experience luxury and convenience at Poka Villa & Spa. Book now for an unforgettable stay in Ubud.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.5
Based on 811 reviews
Cleanliness: 8.08
Service: 9.05
Location: 8.59
Room Quality: 8.54
Amenities: 8.57
Value for Money: 8.53
Food and Beverage: 8.08
Overall Experience: 8.55
L
Lena couple ch
10
Exceptional service
Pros:

We had a pleasant stay and would like to give a special thanks to all staff, especially Sintya. Her service was excellent – she is very friendly, helpful, and took great care of us. Her warm personality made us feel welcome right away.

2026-06-13 via Nuitee
L
Lisa family_with_children au
7
Overall very good value
Pros:

Central to all activities in Ubud. The staff were very very friendly, my son especially liked Gita and syntia. Syntia was a fantastic guide and worked out all our activities and places to eat and shop along the way, including hotel transfers. I would definitely recommend her for future activities and to family and friends.

Cons:

For our family dynamics there wasn’t enough for my toddler to do, but this is my fault for choosing villa style accommodation instead of more family friendly resort options

2026-06-13 via Nuitee
B
Bartosz couple pl
10
Jedno z lepszych miejsc jakie mogliśmy wybrać , blisko do centrum Ubud a jednocześnie na tyle daleko żeby nie czuć przyt
Pros:

Cały personel był naprawdę pomocny i miły. Na szczególne wyróżnienie zasługuje Pani Gita

2026-06-11 via Nuitee
C
Charfeddine couple fr
8
Pros:

Très bon séjour. L’hôtel est propre et bien entretenu. Le personnel est souriant, accueillant et toujours prêt à aider

Cons:

Petit déjeuner normal

2026-06-11 via Nuitee
S
Sophie couple au
10
Poka Villa is genuinely incredible value
Pros:

My partner and I had the most incredible stay at Poka Villa and truly cannot recommend it enough.
The villa itself was so private, peaceful and comfortable — exactly what we needed. But what really made our stay unforgettable was the staff. Every single time we left and returned, they stood up from reception to greet us, which was such a warm and genuine touch. Kriscya in particular absolutely warmed our hearts — she is so kind, so thorough and so good at her job. We walked away from every interaction with her smiling. Honestly, if you were having the worst day, five minutes talking to Kriscya would turn it completely around. She is just one of those people.

Breakfast was included in our stay and delivered to our villa every morning at the time we requested — the pancakes and fresh fruit were absolutely delicious, best pancakes we had in Bali. Each morning we also ordered salted caramel cold foam coffees from Heliostar, the cafe and restaurant attached to the villa at the front, and they were delivered alongside breakfast. Incredible. One night we ordered dinner through room service and had the carbonara pasta with grilled chicken — wow. Just wow.

The team also offered to organise transfers for us between locations and we hired a scooter directly through them which was so easy and convenient.

For the level of service, the privacy, the comfort and the overall experience — Poka Villa is genuinely incredible value. We will absolutely be back and will be recommending it to everyone we know.

P.S. I made a video from our stay, you can check it out here: https://www.instagram.com/reel/DZUBCeRvqvR/?utm_source=ig_web_copy_link&igsh=MzRlODBiNWFlZA==

Sophie & Jack

2026-06-08 via Nuitee
M
Masilya solo_traveller fr
10
Pros:

Séjour incroyable pour moi ! Je ne m’attendais pas à passer un aussi bon séjour. Tout était parfait. La villa avec la piscine était magnifique, le personnel est incroyable, très accueillant, bienveillant et gentil. Si je reviens à Bali j’y retournerai sans hésiter. Je recommande infiniment !

Cons:

Rien

2026-06-08 via Nuitee
D
david solo_traveller es
10
Pros:

Instalaciones, amabilidad del personal y excelente comida. Calidad-precio inmejorable.

2026-06-03 via Nuitee
M
Mahmoud couple sa
10
2026-06-02 via Nuitee
D
david extended_group fr
10
2026-05-29 via Nuitee
A
Anchisar couple au
10
Staff is the highest point of the stay. If we have a chance, we will back for sure!!! Also we will recommend our friend
Pros:

We stayed in the biggest pool villa room. Everything was perfect especially all staff there, they are so kind and look after us like family. I asked them to get a small knife for my green mango that I bought from market, they brought it to me in a minute. Would like to say thank you again to Kriscya, Sintya, Dian and others staff. They have professional service mind.

2026-05-28 via Nuitee
Y
yhya couple sa
10
ساكرر الزيارة مرة أخرى في اقرب وقت
Pros:

مكان جميل رائع الخدمه فيه جميله رائعه وسريعه والاستقبال من أروع واجمل الموظفات في التعامل واللطافة وحسن الاستقبال وسرعة الاستجابة كأنو رائعين والاطلاله للمكان جميله اعجبني حجم الغرفه والخزانه والحمام تنسيق ممتاز الفندق يقدم خدمات تأجير دباب وسائق بسياره طوال الوقت يتميز بالهدوء

Cons:

لايوجد حمايه دقيقه للحشرات الصغير

2026-05-26 via Nuitee
N
Navneet couple in
9
2026-05-25 via Nuitee
C
Carla couple ae
10
2026-05-24 via Nuitee
Z
Zeynep couple tr
10
2026-05-21 via Nuitee
B
BHARGHAVI couple au
6
Pros:

Nothing much

Cons:

I think what showed in booking.com it’s not like that

2026-05-21 via Nuitee
H
Heather couple ca
10
The staff is so friendly and helpful- always there if you need anything. It was close to many attractions with many bein
Pros:

Very quiet, beautiful grounds and clean rooms! The onsite restaurant had amazing food at a good price.

Cons:

Nothing- we had a wonderful stay!

2026-05-20 via Nuitee
M
Mubashir solo_traveller pk
6
2026-05-19 via Nuitee
P
Panagiotis couple gr
9
2026-05-17 via Nuitee
M
Mostafa solo_traveller sa
8
Cons:

النظافة يبغالهم يحسنوها صراحة

2026-05-16 via Nuitee
A
Abbie couple gb
10
Gorgeous! Staff and property both amazing
Pros:

Great location close to Ubud but not right in the centre! Staff were great and couldn’t do enough for us arranging things for my partners birthday.

Very clean and pool was available at all times to use. No complaints about the property.

Cons:

Nothing!

The WiFi went down whilst we were staying for one day however the staff explained this to us and allowed us to connect to their hot spot data to book any taxis we needed!

2026-05-14 via Nuitee