Poka Ubud Hidden Paradise & Spa by EPS

We had an absolutely wonderful stay at Poka. The villa was beautiful, peaceful, and surrounded by nature, with a lovely private pool that made our stay even more relaxing.

What truly made this place exceptional, however, was the staff. They were incredibly attentive, warm, and genuinely caring throughout our entire stay. Every detail was thoughtfully taken care of, and they always went above and beyond to make us feel comfortable and welcome. Their kindness and professionalism gave us a true luxury experience that exceeded our expectations.

If you’re looking for a peaceful retreat in Ubud with outstanding hospitality, we highly recommend this villa. We would definitely love to come back!

Very spacious villa, with clean pool, the souroundings were beautiful, you were in the middle of nature. The staff was very friendly, always available and trying to satisfied our needs and wishes. Very good massage and at good price. They also have motorbikes to Rent and at a very good price and they are powerful and in good condition, perfect for 2 persons to use it.
For the staff and the facilities they offer, I recommend this stay to anyone who wants a real balinese experience

Çalışanlar çok güler yüzlü, çok yardımcı ve çok kibardılar. Odaların konumu ve otelin ortamı hoştu.

İlgi alaka

Personnel était au top

شكرا لكم من القلب

I am lucky to travel a lot, 56 countries and counting, and THIS IS ONE OF MY BEST HOTEL EXPERIENCES. We came for our honeymoon, and everything was great. The staff were so nice, endearing and helpful. The room was beyond nice and both sleeping and waking up with the song of nature wasincredile experience. Must recommended!

Merkeze 15-20 dk arası mesafeydi, özellikle seçmiştik bunu zaten. Çalışanlar inanılmaz sıcak ve pozitiflerdi, her talebimizi mutlulukla yerine getirdiler. Her şey çok güzeldi, iyi ki burayı seçmişim.

Central to all activities in Ubud. The staff were very very friendly, my son especially liked Gita and syntia. Syntia was a fantastic guide and worked out all our activities and places to eat and shop along the way, including hotel transfers. I would definitely recommend her for future activities and to family and friends.

We had a pleasant stay and would like to give a special thanks to all staff, especially Sintya. Her service was excellent – she is very friendly, helpful, and took great care of us. Her warm personality made us feel welcome right away.

Cały personel był naprawdę pomocny i miły. Na szczególne wyróżnienie zasługuje Pani Gita

Très bon séjour. L’hôtel est propre et bien entretenu. Le personnel est souriant, accueillant et toujours prêt à aider

Séjour incroyable pour moi ! Je ne m’attendais pas à passer un aussi bon séjour. Tout était parfait. La villa avec la piscine était magnifique, le personnel est incroyable, très accueillant, bienveillant et gentil. Si je reviens à Bali j’y retournerai sans hésiter. Je recommande infiniment !

My partner and I had the most incredible stay at Poka Villa and truly cannot recommend it enough.
The villa itself was so private, peaceful and comfortable — exactly what we needed. But what really made our stay unforgettable was the staff. Every single time we left and returned, they stood up from reception to greet us, which was such a warm and genuine touch. Kriscya in particular absolutely warmed our hearts — she is so kind, so thorough and so good at her job. We walked away from every interaction with her smiling. Honestly, if you were having the worst day, five minutes talking to Kriscya would turn it completely around. She is just one of those people.

Breakfast was included in our stay and delivered to our villa every morning at the time we requested — the pancakes and fresh fruit were absolutely delicious, best pancakes we had in Bali. Each morning we also ordered salted caramel cold foam coffees from Heliostar, the cafe and restaurant attached to the villa at the front, and they were delivered alongside breakfast. Incredible. One night we ordered dinner through room service and had the carbonara pasta with grilled chicken — wow. Just wow.

The team also offered to organise transfers for us between locations and we hired a scooter directly through them which was so easy and convenient.

For the level of service, the privacy, the comfort and the overall experience — Poka Villa is genuinely incredible value. We will absolutely be back and will be recommending it to everyone we know.

P.S. I made a video from our stay, you can check it out here: https://www.instagram.com/reel/DZUBCeRvqvR/?utm_source=ig_web_copy_link&igsh=MzRlODBiNWFlZA==

Sophie & Jack

Instalaciones, amabilidad del personal y excelente comida. Calidad-precio inmejorable.

We stayed in the biggest pool villa room. Everything was perfect especially all staff there, they are so kind and look after us like family. I asked them to get a small knife for my green mango that I bought from market, they brought it to me in a minute. Would like to say thank you again to Kriscya, Sintya, Dian and others staff. They have professional service mind.

مكان جميل رائع الخدمه فيه جميله رائعه وسريعه والاستقبال من أروع واجمل الموظفات في التعامل واللطافة وحسن الاستقبال وسرعة الاستجابة كأنو رائعين والاطلاله للمكان جميله اعجبني حجم الغرفه والخزانه والحمام تنسيق ممتاز الفندق يقدم خدمات تأجير دباب وسائق بسياره طوال الوقت يتميز بالهدوء