The Ayrshire and Galloway

Hotels
7.7 (761 reviews)
1 Killoch Place , Ayr , gb
+44 1292 262626

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Family rooms
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Cons:
Outdated rooms
High prices
Noise from nearby bar

Categories

Cleanliness
8.01
Most reviews mentioned the hotel's cleanliness positively, highlighting the care taken by the staff.
Service
8.48
Staff were frequently described as friendly and helpful, contributing positively to the experience.
Location
9.02
The hotel is centrally located, making it convenient for guests to access local amenities.
Room Quality
6.97
Several reviews pointed out that rooms were outdated, which affected the overall experience.
Amenities
7.5
Simple amenities were provided, but some guests felt improvements were necessary.
Value for Money
6.46
Guests commented on high prices for basic accommodations, indicating concerns over value.
Food and Beverage
7.51
Food quality received mixed feedback while some guests enjoyed it, others pointed to blandness.
Overall Experience
7.68
Overall experience aligns closely with target rating, highlighted by good location and friendly service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 08:47

Property Description

Convenient Location and Amenities
Located in the heart of Ayr town centre, the Ayrshire and Galloway Hotel offers free car parking and Wi-Fi, catering to both business and leisure travelers.

Dining Options
Indulge in contemporary cuisine at the Bistro or savor Mediterranean flavors at the adjacent Meridian Cafe Bar.

Local Attractions and Leisure
Explore the nearby promenade, 'Rabbie Burn' country, horse racing, and golfing opportunities. Unwind at the Shire Bar, a cozy spot with a crackling open fire.

Book now for a memorable stay at the Ayrshire and Galloway Hotel.

Important information:

Please note: The hotel does not accept American Express as a guarantee or for payment
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.7
Based on 761 reviews
Cleanliness: 8.01
Service: 8.48
Location: 9.02
Room Quality: 6.97
Amenities: 7.5
Value for Money: 6.46
Food and Beverage: 7.51
Overall Experience: 7.68
R
Rosemary • extended_group • gb
4
Paint the rooms. Upgrade bedding and beds.
Pros:

Helpfulness of staff. Bar food was good

Cons:

The bedding was a disgrace. I have dust sheets in better condition. The room was like something from The Shining. Could count the springs on the mattress. £100 a night room only. Doesn’t even come close to Premier Inn standard for similar price.

2026-08-29 • via Nuitee
B
Beth • couple • gb
9
Had a lovely time at this hotel and plan to go back.
Pros:

Lovely hotel. Staff very friendly and welcoming. Great location for shops, bars and train station. Dinner was really nice.

2026-08-27 • via Nuitee
M
Matt • solo_traveller • gb
9
Ayr getaway.
Pros:

Great location, right in the centre of Ayr. Staff were extremely helpful and friendly. Our room was a good size and the shower was fantastic. Very clean room. There is a car park at back of hotel but its not that large.
Meals are served in the bar downstairs and breakfast can be purchased next door at the Meridian. Overall would definitely stay here again.

Cons:

Bed was a little springy for us.

2026-08-25 • via Nuitee
A
Alan • solo_traveller • gb
8
Pros:

Clean, tidy, and food is good, staff friendly and helpful.

Cons:

Everything good except music noise from nearby pub, although hotel can do very little about this.

2026-08-24 • via Nuitee
V
Vanessa • couple • gb
8
2026-08-24 • via Nuitee
M
Martin • solo_traveller • gb
8
2026-08-24 • via Nuitee
S
Steven • solo_traveller • gb
9
2026-08-23 • via Nuitee
C
Clare • couple • gb
8
2026-08-23 • via Nuitee
C
Catherine • solo_traveller • gb
8
Pros:

Friendly helpful staff and the location is great.

Cons:

All the stairs where a bit much for me bur coyld not fault anything else.

2026-08-20 • via Nuitee
L
Luke • solo_traveller • gb
8
English mens review
Pros:

Staff were friendly it's got a very good bar and a pub 5 doors down called the Twa dogs. Room service was good bathroom was modern.

Cons:

The TV was tiny, shower head was not moverable apart from that value for money.

2026-08-19 • via Nuitee
B
Bridget • family_with_children • gb
8
Suitable for our stay
Pros:

Excellent close to train station

Cons:

A little dated but spotless

2026-08-19 • via Nuitee
J
Joanne • solo_traveller • gb
10
Pros:

It was nice and clean if not a bit dated

Cons:

Beds very low and not too comfy

2026-08-11 • via Nuitee
A
Anne Muldoon • solo_traveller • gb
2
2026-08-11 • via Nuitee
D
Debbie • extended_group • gb
4
Pros:

Ok but twin room very dated bed we very low and moved everytime you moved. Needs upgraded with beds

Cons:

Beds

2026-08-10 • via Nuitee
A
Andy • solo_traveller • gb
8
A decent value for money stay.
Pros:

Close to the railway station and the centre of town.
Bus stop nearby.
Comfortable room.

Cons:

Nothing in particular.

2026-08-10 • via Nuitee
M
Michael • couple • gb
8
Pros:

Location

Cons:

Beds a bit small. Our room at the back next to a pub with live music until midnight. However we were moved to another room upon request. Staff very helpful especially Sharon on reception who was excellent.

2026-08-10 • via Nuitee
R
Reid • solo_traveller • gb
8
Pros:

Good facilities.

Cons:

Bit old fashioned. Small bed.
Bit expensive for room only.

2026-08-10 • via Nuitee
J
John • solo_traveller • gb
10
The staff were very helpful and caring
Pros:

Ideal for the town centre

Cons:

Nothing

2026-08-09 • via Nuitee
A
Alan • solo_traveller • gb
7
Poor facilities
Pros:

Very good staff very friendly,good bar area easy check in .

Cons:

Bathroom tiling very good but no shower attachment and very little hot water only two inches of hot water in bath then ran cold hopeless. The basic need in a hotel room is hot water for a shower or a bath we had neither .The windows need some serious attention and cleaning also all the gull poo on the glass not very nice.No hairdryer but a trouser press who uses a trouser press..? All this for a £150.

2026-08-09 • via Nuitee
J
james • solo_traveller • gb
9
Very good
Pros:

Location was good

Cons:

Noise from the pub 2 doors down

2026-08-09 • via Nuitee