The Ayrshire and Galloway

Hotels
7.7 (673 reviews)
1 Killoch Place , Ayr , gb

Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Restaurant
Family rooms
Luggage storage
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Kid meals
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Cons:
Outdated rooms
High prices
Noise from nearby bar

Categories

Cleanliness
8.01
Most reviews mentioned the hotel's cleanliness positively, highlighting the care taken by the staff.
Service
8.48
Staff were frequently described as friendly and helpful, contributing positively to the experience.
Location
9.02
The hotel is centrally located, making it convenient for guests to access local amenities.
Room Quality
6.97
Several reviews pointed out that rooms were outdated, which affected the overall experience.
Amenities
7.5
Simple amenities were provided, but some guests felt improvements were necessary.
Value for Money
6.46
Guests commented on high prices for basic accommodations, indicating concerns over value.
Food and Beverage
7.51
Food quality received mixed feedback while some guests enjoyed it, others pointed to blandness.
Overall Experience
7.68
Overall experience aligns closely with target rating, highlighted by good location and friendly service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 08:47

Property Description

Convenient Location and Amenities
Located in the heart of Ayr town centre, the Ayrshire and Galloway Hotel offers free car parking and Wi-Fi, catering to both business and leisure travelers.

Dining Options
Indulge in contemporary cuisine at the Bistro or savor Mediterranean flavors at the adjacent Meridian Cafe Bar.

Local Attractions and Leisure
Explore the nearby promenade, 'Rabbie Burn' country, horse racing, and golfing opportunities. Unwind at the Shire Bar, a cozy spot with a crackling open fire.

Book now for a memorable stay at the Ayrshire and Galloway Hotel.

Important information:

Please note: The hotel does not accept American Express as a guarantee or for payment

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.7
Based on 673 reviews
Cleanliness: 8.01
Service: 8.48
Location: 9.02
Room Quality: 6.97
Amenities: 7.5
Value for Money: 6.46
Food and Beverage: 7.51
Overall Experience: 7.68
T
Trevor solo_traveller gb
8
2026-05-21 via Nuitee
E
Elaine solo_traveller gb
10
Comfortable and relaxed
Pros:

Lovely receptionist making check in easy and offering all possible advice on the hotels free parking and internet and information about the exceptional bar and incredible value for meals

Cons:

Nothing

2026-05-20 via Nuitee
I
Iain solo_traveller br
6
Good central location but felt dated.
Pros:

very central location at the end of the high street. The bed was comfortable, the heating adjustable and there were tea/coffee facilities in the room. The bathroom was well setup and clean

Cons:

The room decor had a very 1970s vibe with very dated furniture. Everything worked well but all the dark brown was not very inviting.

2026-05-19 via Nuitee
J
Julie solo_traveller gb
10
Lovely stay
Pros:

Had a fantastic stay with my husband. The hotel and rooms were clean to a high standard.

The food in the bar was epic, my husband says it qas the best steak pie hes ever had. The staff were all super friendly especially Kali. We were made to feel so welcome. Will definitely be back again.

Cons:

Nothing!

2026-05-19 via Nuitee
G
gabriele extended_group es
7
2026-05-18 via Nuitee
I
Irving extended_group gb
7
Adequately comfortable room and very nice evening meal.
Pros:

The room was clean and more than adequate for me.

Cons:

The shower could have been better but that is my only gripe.

2026-05-17 via Nuitee
C
Chris solo_traveller gb
10
Pros:

Staff very professional and friendly.,great price and location .

Cons:

Leaving

2026-05-17 via Nuitee
A
ALAN solo_traveller gb
6
Okay for a one night stay.
Pros:

Location

Cons:

Lack of food at 8pm despite they say they serve good Scottish foods

2026-05-17 via Nuitee
D
Dorothy solo_traveller gb
8
2026-05-17 via Nuitee
P
Peter solo_traveller gb
1
Pros:

The customer service the lady who sorted my room out made me at ease.perfect customer service she was made me feel at ease but she was a credit to.the AYRSHIRE AND GALLOWAY

Cons:

It was fine descent and never have any vault onlyone to many people smoking weed and smells your room

2026-05-12 via Nuitee
S
Sarah solo_traveller gb
10
Pros:

Pretty, great location, lovely staff

Cons:

Little bit noisy from nearby bars but not too late.

2026-05-11 via Nuitee
L
Lee extended_group gb
8
2026-05-11 via Nuitee
C
Cory couple us
10
Charming
Pros:

The most charming hotel for a charming town

2026-05-10 via Nuitee
L
Laura solo_traveller gb
5
Fleeced not worth price
Pros:

Location is on main road and short walk to what there is of city centre which isn't much sadly

Cons:

Room was dark dingy and very out dated not anywhere near what yous expect to get for what they charged £125 feel like I was robbed. Outlook from room (30) one side carpark other side an old derelict building would not stay again also very noisy at night from pub or pubs nearby loud music and bad karaoke singers !!

2026-05-09 via Nuitee
K
Kenneth extended_group gb
7
pleasant
Pros:

Couldn't actually fault the place, other than being old, but it was clean & comfortable, the staff were very friendly

Cons:

The price for it was on the high side but this may be due to an local event

2026-05-08 via Nuitee
D
De'ath solo_traveller gb
9
Very plesant hotel to stay in, great staff, good value for money!
Pros:

Perfect location for my needs. No frills room but good value for money. Very clean. Staff were very plesant and helpful.

Cons:

The fire door on the bathroom was very anoying. I like to keep a bathroom door open when I am getting ready and had to prop it open with my case. I kept it closed when having a shower as I know steam can set off the smoke alarms sometimes.

2026-05-08 via Nuitee
D
darren solo_traveller gb
7
Well placed but dated
Pros:

The location was good,near the train station and bars and food places.
The room was big but dated.
The welcome was warm amd the bar area was decent.

Cons:

The shower wasn't the best.

2026-05-07 via Nuitee
J
Jamie solo_traveller gb
7
Cons:

The bed was very uncomfortable

2026-05-07 via Nuitee
J
Jane solo_traveller gb
7
Perfect hotel just needing a wee update. Receptionist was super helpful
Pros:

Its location

Cons:

Slightly retro decor, could do with a little upgrade.

2026-05-05 via Nuitee
P
peter couple gb
8
2026-05-04 via Nuitee