The Ayrshire and Galloway

Hotels
7.7 (712 reviews)
1 Killoch Place , Ayr , gb

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Family rooms
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Cons:
Outdated rooms
High prices
Noise from nearby bar

Categories

Cleanliness
8.01
Most reviews mentioned the hotel's cleanliness positively, highlighting the care taken by the staff.
Service
8.48
Staff were frequently described as friendly and helpful, contributing positively to the experience.
Location
9.02
The hotel is centrally located, making it convenient for guests to access local amenities.
Room Quality
6.97
Several reviews pointed out that rooms were outdated, which affected the overall experience.
Amenities
7.5
Simple amenities were provided, but some guests felt improvements were necessary.
Value for Money
6.46
Guests commented on high prices for basic accommodations, indicating concerns over value.
Food and Beverage
7.51
Food quality received mixed feedback while some guests enjoyed it, others pointed to blandness.
Overall Experience
7.68
Overall experience aligns closely with target rating, highlighted by good location and friendly service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 08:47

Property Description

Convenient Location and Amenities
Located in the heart of Ayr town centre, the Ayrshire and Galloway Hotel offers free car parking and Wi-Fi, catering to both business and leisure travelers.

Dining Options
Indulge in contemporary cuisine at the Bistro or savor Mediterranean flavors at the adjacent Meridian Cafe Bar.

Local Attractions and Leisure
Explore the nearby promenade, 'Rabbie Burn' country, horse racing, and golfing opportunities. Unwind at the Shire Bar, a cozy spot with a crackling open fire.

Book now for a memorable stay at the Ayrshire and Galloway Hotel.

Important information:

Please note: The hotel does not accept American Express as a guarantee or for payment
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.7
Based on 712 reviews
Cleanliness: 8.01
Service: 8.48
Location: 9.02
Room Quality: 6.97
Amenities: 7.5
Value for Money: 6.46
Food and Beverage: 7.51
Overall Experience: 7.68
A
Alan extended_group gb
6
Nice hotel but nowhere near value for room rate!
Pros:

Nice hotel and staff

Cons:

Expected to go next door for breakfast. I had just had surgery so not easy to walk and also it was raining heavily.

Was informed that full breakfast facilities wouldn’t be available however expected more than cereal and bread!! A disgrace for the room rate.

2026-07-04 via Nuitee
A
Andrew solo_traveller gb
5
I know I have mentioned a lot of things I didn't like but none of them really spoilt my holiday.
Pros:

The location was very good for me as it is fairly close to the railway station. The Shower/Toilet room was spacious and clean.

The room was adequate, slightly dated but okay.

Cons:

The reception was often closed, although someone would come if you pressed the bell. I rarely saw anybody around and anyone could just walk in and walk up the the stairs. I wasn't keen on the stairs because two of the corners were rounded giving rise to steps that went from wide to narrow, as in a spiral staircase. There was no lift in the hotel and all rooms are on the 1st and 2nd floors.

The hotel says that they have free Wi-Fi, by that I assume it's free because you can't connect to it. I asked twice about it and just got the reply that it is a bit temperamental! I never once managed to connect.

The windows were old sash windows and the paint was flaking and the gulls made a terrible row all through the night (not the hotel's fault).

I wasn't aware before I arrived that the hotel does not serve breakfast. They told me that the Meridian Cafe nextdoor does breakfast but that didn't open until 8.30. I wanted breakfast about 7.30 but I found Cafe 51 about 5 mins walk from the hotel - I can certainly recommend Cafe 51.

2026-07-04 via Nuitee
G
Gloria couple us
6
Pros:

Location was good and it was clean

Cons:

The toilet didn't flush properly, the bathroom sink taps didn't turn on properly, and there was no internet.

2026-07-03 via Nuitee
T
Tolmie solo_traveller gb
10
2026-07-03 via Nuitee
W
Wayne couple gb
10
2026-07-02 via Nuitee
M
Mark couple es
8
2026-07-01 via Nuitee
H
Hamish solo_traveller gb
8
2026-07-01 via Nuitee
E
Ewan solo_traveller gb
7
2026-07-01 via Nuitee
B
barbara solo_traveller us
8
Recommend - best staff
Pros:

Clean. Safe. Comfortable. Friendly. Food available on site. (Best pub quiz)! Thanks Kali.

2026-06-29 via Nuitee
P
Paul couple gb
9
We found this hotel to be value for money.
Pros:

The hotel is located in Central Ayr and offers easy access to the shops, restaurants, beach and transport links. It also has its own car park. There was a warm welcome when we arrived at reception and the bar staff were very pleasant.

Cons:

The rooms are in need of updating and fresh decorating.

2026-06-29 via Nuitee
R
Rae extended_group gb
9
2026-06-29 via Nuitee
S
Sarah solo_traveller gb
6
Decent but basic reasonably priced place for brief overnight stay
Pros:

10 mins walk from sea front. Has a small carpark at the back. It’s an old inn with a bar downstairs and rooms above. Friendly bar staff but reception not staffed. Clean.

Cons:

Situated on one way system - quite hard to access. Tired decor, very dated (although bathroom was more modern). Hot water very slow to come - nearly gave up on shower. No bathtub. Breakfast in next door cafe.

2026-06-29 via Nuitee
S
Steven solo_traveller gb
5
2026-06-29 via Nuitee
A
Alan solo_traveller gb
7
Pleasant stay, very dated rooms
Pros:

Location, staff

Cons:

Room dated, needs upgrading

2026-06-28 via Nuitee
R
Raymond couple gb
8
Nice hotel Nice clean bedroom friendly staff
Pros:

Did not have breakfast was too dear

2026-06-27 via Nuitee
D
David solo_traveller gb
10
Pros:

Everything great facility's excellent every staff member polite spoke everytime seen them and prawn cocktail is must when stay happy all round

Cons:

Nothing

2026-06-27 via Nuitee
R
Robert solo_traveller gb
9
An Old Established but comfy Hotel.
Pros:

Friendly staff and good food. Pub next door for overspill.

Cons:

Car parking is very limited but I managed.

2026-06-25 via Nuitee
M
Magowan solo_traveller ie
10
Brill
2026-06-22 via Nuitee
S
Sophie solo_traveller gb
8
2026-06-22 via Nuitee
F
Fletcher extended_group gb
8
Pros:

Didn't have breakfast it was near to the station

2026-06-22 via Nuitee