Hotel Zugertor

Hotels
8.8 (1012 reviews)
Baarerstrasse 97 , Zug , ch

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Business center
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good location
Cons:
High price
Limited amenities

Categories

Cleanliness
9.16
Guests frequently praised room cleanliness and attention to maintenance.
Service
9.63
The staff were described as friendly, helpful, and accommodating.
Location
9.17
The hotel is well-located, being within walking distance of the train station and downtown.
Room Quality
8.62
Rooms are generally comfortable, with some mentioning a lack of extra pillows.
Amenities
8.15
Limited amenities mentioned, but generally satisfactory.
Value for Money
8.11
Mixed reviews on pricing; some felt it was expensive for what is offered.
Food and Beverage
8.66
Breakfast was noted positively, but some guests were not informed about all options.
Overall Experience
8.93
Overall, guests expressed satisfaction with their stays despite some minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:17

Property Description

Modern and Comfortable Rooms
The Hotel Zugertor offers 36 bright and modern rooms with amenities such as air conditioning, flat-screen satellite TV, and free WiFi.

Delicious Dining Experience
Indulge in a varied breakfast buffet at restaurant Lokal97 and savor local dishes and homemade pastas for lunch and dinner.

Convenient Location and Services
Located just a 7-minute walk from Zug Train Station, our hotel provides parking lots, an electric charging station, and easy access to public transportation. Explore Lake Zug and the Old Town within a short walk.

Experience comfort, convenience, and local charm at Hotel Zugertor. Book your stay now for a memorable visit to Zug.

Important information:

Please note that the entire hotel is non-smoking, penalties apply.

If you expect to arrive on a weekend, please inform the property in advance of your arrival time. Contact details are stated in the booking confirmation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is needed) and costs CHF 16 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for CHF 5 per person per stay when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 1012 reviews
Cleanliness: 9.16
Service: 9.63
Location: 9.17
Room Quality: 8.62
Amenities: 8.15
Value for Money: 8.11
Food and Beverage: 8.66
Overall Experience: 8.93
R
René solo_traveller ch
8
2026-06-18 via Nuitee
F
Frieda couple ch
9
2026-06-16 via Nuitee
F
Flurina solo_traveller ch
9
2026-06-15 via Nuitee
C
Christophe solo_traveller ch
9
Excellent rapport qualité-prix pour Zug!
Pros:

Amabilité du personnel, late check out pour pouvoir me doucher après le Triathlon de Zug, parking souterrain, la propreté des chambres, petit déjeuner complet, dès 6h00 pour les athlètes du Triathlon de Zug, franchement très bien!

Cons:

Pour le restaurant, comme déjà proposé l'année dernière, trois plats à choix, changer les sauces qui accompagnent les pâtes. Elles sont malheureusement peu adéquates le soir précédent une compétition, lasagnes délicieuses mais poivrons, oignons, huile pas très compatible avec un repas près course, même si c'était très bon!

2026-06-14 via Nuitee
C
CHBarbara solo_traveller ch
9
Zentral gelegen für Besuche in der Stadt
Pros:

Obwohl Zimmer auf die Hauptstrasse, war die Nacht sehr ruhig. Bequemes Bett. Auch im Bad alles, was man braucht. Parkplatz in der privaten Tiefgarage.
In knapp 20 Minuten zu Fuss am See.

Cons:

.

2026-06-14 via Nuitee
I
Irit Etti couple il
6
Its an OK hotel for a short stay.
Pros:

It's a 3-star hotel. Had not many expectations. Weak Wi Fi, very small TV, Shower OK, comfortable bed. There is no platform at the entrance, and you have to carry your luggage up a short staircase.

Cons:

see above

2026-06-14 via Nuitee
זיוה couple il
8
2026-06-13 via Nuitee
E
Erika solo_traveller ch
10
2026-06-12 via Nuitee
D
Drago solo_traveller hr
10
2026-06-09 via Nuitee
M
Minna couple fi
10
Lovely hotel with good service
Pros:

The hotel was excellent. Nice rooms, overall clean, within a walking distance from the train station and lake. Breakfast was also good, and coffee was great! Customer service nice and friendly.

2026-06-08 via Nuitee
P
Pinchas solo_traveller il
8
2026-06-08 via Nuitee
E
ETI couple il
9
מלון נעים נקי עם יחס עובדים מעולה.
Pros:

חדר מרווח ונקי, מואר. בארון רצוי להוסיף מדף, אין מקום לבגדים של זוג ל4 לילות. ארוחת בוקר טובה.

Cons:

להוסיף מקומות אחסון לבגדים.
מגוון גדול יותר של ירקות בארוחת הבוקר.

2026-06-08 via Nuitee
F
Francesco solo_traveller ch
7
Good value for money, especially for Zug
Pros:

The hotel is very nice. The room was comfortable and well maintained, and the breakfast area is beautiful.
The breakfast offers a good variety of choices, and the food is of good quality. The staff are very friendly, professional, and helpful.

Cons:

While the hotel has many positive aspects, there are a few points that could be improved. The CHF 15 per day charge for an unattended outdoor parking space is rather expensive. The room was clean overall, although the floor was not perfectly cleaned. In addition, the noise level was quite high, making it difficult to sleep with the window open.

2026-06-08 via Nuitee
A
Arnaud solo_traveller ch
8
2026-06-08 via Nuitee
L
L3616VLjeremys Solo travel Geneva
10
Sets a standard most hotels should follow
Pros:

(1) Reception upon arrival was immediately welcoming & friendly, even allowing early check in, & remained so throughout stay; (2) Excellent breakfast - managed superbly by friendly service staff in busy conditions; (3) Convenient & comfortable communal spaces on ground floor; (4) Modern, clean & comfortable bedroom in which everything worked perfectly with welcome added features, e.g. water bottle refilled; (5) Provision of towels in Reception for lake swimming

2026-06-03 via Tripadvisor
F
fionamX737VJ Business
8
A friendly welcome and comfortable room
Pros:

I stayed one night last week after arriving in Zug on one of the hottest days of the year to find my 'aparthotel' had no aircon and was like a sardine tin. Just along the street I found the Hotel Zugertor and was fortunate they had one room available so I took it. The people were welcoming and friendly, and the room was plain but perfect with all I needed. I regularly travel to Zug and will definitely visit and stay at this hotel in future because although all hotels in Zug are expensive, this feels much better value than other hotels. Restaurant is on site.

2026-06-02 via Tripadvisor
J
Jeremy solo_traveller gb
10
Sets a standard most hotels should follow
Pros:

(1) Reception upon arrival was immediately welcoming & friendly, even allowing early check in, & remained so throughout stay; (2) Excellent breakfast - managed superbly by friendly service staff in busy conditions; (3) Convenient & comfortable communal spaces on ground floor; (4) Modern, clean & comfortable bedroom in which everything worked perfectly with welcome added features, e.g. water bottle refilled; (5) Provision of towels in Reception for lake swimming

Cons:

Nothing

2026-06-02 via Nuitee
A
Antonia extended_group ch
9
2026-05-28 via Nuitee
L
Laetitia solo_traveller ch
8
Très bon restaurant et excellent et sympathique service.
Pros:

Propreté des chambres, qualité des lits.
Très bon accueil.

2026-05-25 via Nuitee
C
cinzia solo_traveller it
7
Bene
2026-05-23 via Nuitee