Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Accommodating service
Cons:
Cleanliness issues
Room noise
Outdated facilities

Categories

Cleanliness
8.01
Several comments indicate rooms were unclean and in need of maintenance.
Service
9.48
Numerous positive mentions of friendly and accommodating staff.
Location
9.52
Frequent praise for the great location close to attractions.
Room Quality
7.97
Some guests noted poor room conditions including noises and old decor.
Amenities
9
Standard amenities were noted but some guests found them lacking.
Value for Money
8.46
Some reviews suggest the price is high for the quality received.
Food and Beverage
9.01
No specific comments on food quality, assumed standard for this tier.
Overall Experience
8.98
General positive feedback, with satisfaction about a few key aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 19:27

Property Description

Prime Location in Hanoi's Old Quarter
Located in the heart of Hanoi's historic Old Quarter, Hanoi Center Silk Hotel & Travel offers a modern retreat just steps away from iconic attractions like Dong Xuan Market and Hoan Kiem Lake.

Luxurious Amenities
The hotel boasts air-conditioned rooms equipped with 43-inch smart TVs, rain shower facilities, and in-room safes. Guests can also enjoy the convenience of tea/coffee makers and mini-fridges, ensuring a comfortable stay.

Relaxation and Convenience
Indulge in a rejuvenating massage at the Essence Spa or seek assistance from the tour desk for sightseeing arrangements. With services like airport shuttles and car rentals available, your stay at Hanoi Center Silk Hotel & Travel is bound to be both relaxing and convenient.

Book now for an unforgettable stay at Hanoi Center Silk Hotel & Travel!

Important information:

Please note that guests who require early check-in before 10:00 will have to pay an additional surcharge, inclusive of a buffet breakfast. This service is subject to availability.

Early check-in before 14:00 is free of charge, subject to availability of the room.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.8
Based on 5642 reviews
Cleanliness: 8.01
Service: 9.48
Location: 9.52
Room Quality: 7.97
Amenities: 9
Value for Money: 8.46
Food and Beverage: 9.01
Overall Experience: 8.98
M
Miquel • extended_group • us
10
Love our stay and the staff was amazing!!!!! Felt like home
2026-09-19 • via Nuitee
M
Maier • couple • de
9
Das Personal ist 1A, die Lage an sich gut, nur manchmal etwas länger laut
Pros:

Das Personal ist super freundlich und hilfsbereit. Wir haben viele Dinge mit ihnen besprechen können und sie haben bei allem mit Freude und Tipps weitergeholfen. Richtig toll!

Cons:

Das Hotel liegt direkt in der Beer Street. Zu Hochzeiten wird es lange laut. Die Fenster können viel abfangen, aber nicht den Base.

2026-09-19 • via Nuitee
M
Marcus • extended_group • de
7
Klasse Lage, direkt Altstadt.
Pros:

Akzeptables Vier-Sterne-Hotel mitten in der Altstadt und direkt an der Partymeile. Wer zentral wohnen und das Nachtleben direkt vor der Tür haben möchte, ist hier gut aufgehoben. Sobald man das Hotel verlässt, ist man mitten im Geschehen.

Zimmer und Ausstattung entsprechen einem soliden Vier-Sterne-Standard, ohne besonders hervorzustechen. Für einen kurzen Städtetrip und aufgrund der zentralen Lage eine gute Wahl.

Cons:

Abends kommt kein Taxi an das Hotel heran.

2026-09-19 • via Nuitee
J
Jodie • couple • au
9
Stay was comfortable room was clean daily clean
Pros:

Convent location

2026-09-18 • via Nuitee
Y
Yarden • solo_traveller • il
10
A couple for 1 night
Pros:

The bed was big and comfortable, the staff was really nice. We even were offered an upgrade but decided not to because they say our room is more quite and it was, the hotel is on the bar street but the room was quite

Cons:

We arrived during the night and it was hard because of the bars and noise, so plan your arrival early

2026-09-18 • via Nuitee
حسين • couple • ae
10
2026-09-18 • via Nuitee
حسين • couple • ae
10
2026-09-18 • via Nuitee
G
Goerge • solo_traveller • fr
10
Pros:

Le staff etait exceptionnel, ils sont dévoués.

2026-09-17 • via Nuitee
S
Stef1331 • solo_traveller • fr
9
2026-09-16 • via Nuitee
محمد • solo_traveller • sa
10
2026-09-16 • via Nuitee
محمد • extended_group • sa
10
2026-09-16 • via Nuitee
T
Thành Nhi • solo_traveller • vn
10
2026-09-16 • via Nuitee
S
Sara • couple • us
10
Pros:

Thank you so much Noah and team for the great hospitality

2026-09-16 • via Nuitee
C
Cristian Stefanescu • family_with_children • be
8
Pros:

Super well located in the Town

Cons:

A little bit noisy

2026-09-15 • via Nuitee
R
Reem • solo_traveller • sa
9
Great location, clean and friendly staff
Pros:

Location, cleanliness and staff

2026-09-15 • via Nuitee
D
Diletta • extended_group • it
9
2026-09-14 • via Nuitee
R
Rebekka • solo_traveller • nl
9
Pros:

Zeer vriendelijk personeel, grote kamer, groot bed, alles erg netjes en goed in orde.

Cons:

Door de ligging is het wat lawaaiig.

2026-09-14 • via Nuitee
T
Taj • solo_traveller • au
10
Pros:

Great location and service

2026-09-14 • via Nuitee
A
Abdulelah • couple • sa
10
Pros:

جداً جميل موقع الفندق في الحي القديم جداً موقع حي وصاخب للي يدور على المواقع الشبابيه
واشكر بالاخص الطاقم ويليام و تيم وآنني وجاي كانوا جداً لطفاء وخدومين معي
شكراً لكم

2026-09-14 • via Nuitee
B
Brianna • couple • au
10
Very helpful and accomodating staff. Solid hotel!
Pros:

Location was really convenient (walking distance to everything) and staff were very friendly and helpful. Room was very tidy and daily upkeep was very well done. Even letting us store our bags after checking out. 24hr front desk also proved very helpful for when we arrived late at night. Would recommend!

Cons:

N/A

2026-09-14 • via Nuitee