Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Accommodating service
Cons:
Cleanliness issues
Room noise
Outdated facilities

Categories

Cleanliness
8.01
Several comments indicate rooms were unclean and in need of maintenance.
Service
9.48
Numerous positive mentions of friendly and accommodating staff.
Location
9.52
Frequent praise for the great location close to attractions.
Room Quality
7.97
Some guests noted poor room conditions including noises and old decor.
Amenities
9
Standard amenities were noted but some guests found them lacking.
Value for Money
8.46
Some reviews suggest the price is high for the quality received.
Food and Beverage
9.01
No specific comments on food quality, assumed standard for this tier.
Overall Experience
8.98
General positive feedback, with satisfaction about a few key aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 19:27

Property Description

Prime Location in Hanoi's Old Quarter
Located in the heart of Hanoi's historic Old Quarter, Hanoi Center Silk Hotel & Travel offers a modern retreat just steps away from iconic attractions like Dong Xuan Market and Hoan Kiem Lake.

Luxurious Amenities
The hotel boasts air-conditioned rooms equipped with 43-inch smart TVs, rain shower facilities, and in-room safes. Guests can also enjoy the convenience of tea/coffee makers and mini-fridges, ensuring a comfortable stay.

Relaxation and Convenience
Indulge in a rejuvenating massage at the Essence Spa or seek assistance from the tour desk for sightseeing arrangements. With services like airport shuttles and car rentals available, your stay at Hanoi Center Silk Hotel & Travel is bound to be both relaxing and convenient.

Book now for an unforgettable stay at Hanoi Center Silk Hotel & Travel!

Important information:

Please note that guests who require early check-in before 10:00 will have to pay an additional surcharge, inclusive of a buffet breakfast. This service is subject to availability.

Early check-in before 14:00 is free of charge, subject to availability of the room.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.8
Based on 5642 reviews
Cleanliness: 8.01
Service: 9.48
Location: 9.52
Room Quality: 7.97
Amenities: 9
Value for Money: 8.46
Food and Beverage: 9.01
Overall Experience: 8.98
D
Devraj • family_with_children • au
9
Best location
Pros:

Best location

Cons:

Overall, we had a good stay. The central location is fantastic, with plenty of local restaurants nearby to enjoy authentic food and a vibrant city vibe. We appreciated the complimentary fresh local bananas for a quick snack, though having extra coffee sachets alongside the tea bags in the room would have been nice. We didn't dine at the hotel as the restaurant setup made the breakfast selection appear somewhat limited.

2026-10-31 • via Nuitee
J
Juliustld • family_with_children • my
9
Pros:

The staffs is really helpful. We are taking the midnight train to Sapa and the hotel let us use the spa bathroom and keep our luggages for the days we away from Sapa. ❤️❤️

Cons:

The road to access the hotel will be closed for weekend night. So, you might have to take a walk from the drop off point.

2026-10-31 • via Nuitee
J
Jamyang • couple • ch
10
Great location for an amazing price
Pros:

Perfect location and very good rooms. Even though its right on beer street you cant hear anything in the rooms. Staff was very welcoming! Very recommended

2026-10-31 • via Nuitee
O
Orlagh • family_with_children • ie
1
Pros:

Staff gave us a refund as we wanted to leave

Cons:

Only stayed 1/4 nights - not clean, dated and old rooms that smelt of mould. A window with a concrete wall behind it. Not good enough for a 4 star hotel. Could not stay and had to leave

2026-10-30 • via Nuitee
F
Fahad • family_with_children • qa
10
A Great Stay at Excellent Location jn Hanoi!!
Pros:

We had a fantastic experience during our stay! The hotel is in a great location, making it convenient to explore Hanoi and enjoy everything the city has to offer. The staff were absolutely wonderful — friendly, welcoming, and always ready to help.

A special mention to Mr. Jai, the receptionist/accountant, who was particularly helpful and made us feel very comfortable. His professionalism, kindness, and personal attention really stood out.

We also had a great experience with the trips and excursions organized by the hotel. Everything was well arranged, enjoyable, and made exploring Hanoi and its surroundings even more memorable.

Overall, a memorable stay with a great location, excellent service, wonderful staff, and well-organized trips. Highly recommended to anyone visiting Hanoi!

2026-10-30 • via Nuitee
V
Venkata • couple • au
10
Pros:

Clean and tidy , location was very convenient.

2026-10-29 • via Nuitee
E
Enya • couple • au
10
2026-10-29 • via Nuitee
K
KAI CHI • couple • tw
7
和照片有落差
Cons:

浴室水量很小、床很硬、冷氣怎麼調都很冷，只有給被單沒有被子..

2026-10-29 • via Nuitee
D
David • couple • it
10
2026-10-29 • via Nuitee
P
Preeti • family_with_children • de
8
2026-10-29 • via Nuitee
S
Scott Pat • couple • au
7
2026-10-29 • via Nuitee
F
Frank • solo_traveller • de
8
2026-10-29 • via Nuitee
S
Subae • extended_group • il
10
2026-10-29 • via Nuitee
C
Cameron • couple • au
10
The stay was beautiful with amazing staff would recommend
Pros:

Close to everything

2026-10-29 • via Nuitee
I
Irving • couple • be
10
We enjoyed and stay one extra night .
Pros:

Nice locatation and easy to walk around the area and main locations . The staff was always very helpful. Jay was very helpful and honest about the main tours .

Cons:

For us the location was perfect , just be aware that the hotel is located next to all bars and restaurants.

2026-10-29 • via Nuitee
M
Maor • couple • il
10
מדהים תודה רבה
Pros:

מלון ממש יפה, במרכז העיר, כמה דקות הליכה ברגל מכל מקום, יש למטה המון ברים ומקומות לאכול
הכל נקי ומסודר, הצוות ממש נחמד ועזר בכל מה שצריך

Cons:

יש קצת רעש מהחדרים לבחוץ אבל די חלש והם גם מזהירים על זה בקבלה ואמרו לנו שאם זה מפריע לנו לישון שנפנה אליהם והם יעזרו

2026-10-28 • via Nuitee
L
Lydie • couple • fr
6
Emplacement à fuir, cher pour la qualité.
Pros:

Le personnel est très sympathique et d’une grande aide pour organiser son voyage au Vietnam.

Cons:

L’hôtel se situe sur une rue extrêmement bruyante pour les chambres avec fenêtre donnant sur la rue. Les chambres sont pas tout à fait comme sur les photos.

2026-10-28 • via Nuitee
M
Manduukhai • extended_group • mn
9
Pros:

Location

Cons:

Outside noise

2026-10-27 • via Nuitee
M
MING HSUAN • extended_group • tw
10
2026-10-27 • via Nuitee
S
Sophie • couple • gb
10
2026-10-26 • via Nuitee