Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Excellent location
Friendly and supportive staff
Cons:
Room was small
Noise issues at times

Categories

Cleanliness
8.51
Rooms were a bit dated but very clean.
Service
9.98
Staff were very friendly and helpful across various reviews.
Location
10
Perfect location for exploring Hanoi's Old Quarter.
Room Quality
8.47
Rooms described as small and some amenities lacking.
Amenities
9.5
Breakfast buffet rated highly, indicating good amenities overall.
Value for Money
9.46
Very good value for money based on overall impressions.
Food and Beverage
9.01
Breakfast was very good with a wide selection.
Overall Experience
9.49
Guests had largely positive experiences, with a few minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 18:01

Property Description

Central Location: La Passion Hanoi Hotel & Spa, centrally located in Hanoi, offers air-conditioned rooms with free WiFi and a terrace.

Dining Experience: Enjoy American cuisine at the on-site restaurant and unwind at the bar. Choose between buffet or à la carte breakfast options during your stay.

Convenience and Comfort: The hotel provides a shared kitchen, room service, and currency exchange. Rooms feature modern amenities like a flat-screen TV, private bathroom, and city views. Additionally, guests can seek travel advice from the attentive staff at the reception.

Experience the heart of Hanoi at La Passion Hanoi Hotel & Spa - book your stay now for a memorable experience!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.3
Based on 3842 reviews
Cleanliness: 8.51
Service: 9.98
Location: 10
Room Quality: 8.47
Amenities: 9.5
Value for Money: 9.46
Food and Beverage: 9.01
Overall Experience: 9.49
A
Alejandro • couple • ar
10
Outstanding option in Hanoi
Pros:

Everything. Super-good experience

2026-07-17 • via Nuitee
M
Ming Ta • couple • tw
9
2026-07-17 • via Nuitee
W
wafa • family_with_children • om
7
2026-07-17 • via Nuitee
L
Linh • couple • nl
8
Good location, helpful staff
Pros:

The location and staff. We had Sarah, Tom and Robert who were really helpful

Cons:

Bathroom could have been cleaner. It has old facility where bathroom is the least taken care of part

2026-07-16 • via Nuitee
N
Nguyen • extended_group • au
8
Pros:

Central location, accomodating staff, nice room

2026-07-16 • via Nuitee
A
alanoud • family_with_children • ae
10
An unforgettable stay with exceptional hospitality, a perfect location, and outstanding service—I ca
Pros:

I had a wonderful stay at La Passion Hotel. The location is perfect in the heart of Hanoi's Old Quarter, making it easy to explore everything on foot. Bella and Rosa were incredibly friendly, welcoming, and always happy to help, making me feel at home throughout my stay. The breakfast was delicious with a great variety, and having one of the best tailor shops right next to the hotel was an amazing bonus.

Cons:

Honestly, there wasn't anything I disliked. My stay exceeded my expectations, and the staff made sure everything was comfortable from check-in to check-out. they even gave us a goodbye gift I mean it was a bit noisy but traveling around vietnam made me realize people there really love using their honks so that's not the hotels fault .

2026-07-16 • via Nuitee
D
Danique • couple • nl
9
Mooi, schoon en comfortabel hotel
Pros:

Mooi en schoon hotel in het centrum van Hanoi. De rust van het hotel in een drukke stad als Hanoi is erg prettig. De medewerkers zijn ontzettend vriendelijk. Het ontbijt is erg goed! De kamers zijn wat aan de kleine kant, maar wel heel mooi. De badkamer is ruim en het bed is erg goed!

Cons:

Je hoort wat lawaai van de straat, maar dat is normaal in Hanoi centrum.

2026-07-15 • via Nuitee
B
Bernardita • couple • cl
10
2026-07-15 • via Nuitee
W
Wan • family_with_children • nl
9
Heerlijke dagen doorgebracht in Hanoi mede door het zeer goede hotel.
Pros:

Ontbijt was goed. Locatie is lekker centraal. De kamers zijn sfeervol ingericht.

Cons:

Niks

2026-07-15 • via Nuitee
B
basso • solo_traveller • be
10
2026-07-14 • via Nuitee
O
olivia • couple • au
10
Rosa was amazing, gave us so many things to do whilst in Hanoi! The hotel was in a great location and very clean. I woul
Pros:

The staff and location

2026-07-14 • via Nuitee
K
KL • couple • gb
9
Prime Location + Friendly Staff
Pros:

The room I stayed in was nice, modern, and perfect for two people. The best feature of this hotel is its location; you are within walking distance or a quick scooter ride from everything you need. Additionally, the staff is extremely friendly and helpful, enhancing your overall stay experience.

Cons:

The breakfast options could be enhanced by including more vegetables and a wider variety of fruits, but there are still plenty of breakfast choices in Hanoi, so it's not a big deal.

2026-07-13 • via Nuitee
J
Jody • couple • nl
10
Wij waren hier 3x deze vakantie en alle drie de keren was het fijn!
Pros:

Super fijn en schoon hotel met zeer vriendelijk personeel. Het ruikt ook heel lekker overal. Iedereen doet zo zn best het naar je zin te maken en Bella is echt een schatje

2026-07-13 • via Nuitee
W
Wei Shao • extended_group • tw
9
Pros:

櫃檯人員超級親切可愛 服務很好

Cons:

盥洗用品品質普通

2026-07-13 • via Nuitee
I
Ibrahim • extended_group • sa
10
Pros:

I would like to sincerely thank Bella, Rosa, and Tony for making our stay truly unforgettable.

They were exceptionally kind, welcoming, and professional from the moment we arrived. They always greeted us with genuine smiles, were incredibly helpful with everything we needed, and consistently went above and beyond to make sure we were comfortable.

Their outstanding hospitality and positive attitude made a huge difference to our experience. They are a true credit to the hotel, and we hope they receive the recognition they deserve.

Thank you, Bella, Rosa, and Tony, for your amazing service. You are the best!

2026-07-13 • via Nuitee
W
Wei Shao • extended_group • tw
9
Pros:

櫃檯人員超級親切 英文流利

Cons:

沐浴乳洗髮精吹風機品質普通

2026-07-13 • via Nuitee
M
Masson • couple • fr
10
Parfait
Pros:

Tout était parfait, le personnel est très compétent et agréable, Rosa, Bella, Tony !

2026-07-13 • via Nuitee
L
Luke • couple • kh
10
Great staff - Sarah, Robert and Tom were great. Very good English
Pros:

Comfortable

Cons:

Nothing

2026-07-12 • via Nuitee
P
Phoebe • family_with_children • gb
10
Pros:

Amazing staff who went above and beyond especially Rosa !

2026-07-11 • via Nuitee
J
Julia Dewi • couple • de
9
Sehr gut
Pros:

Lage und Personal

Cons:

Nichts

2026-07-09 • via Nuitee