Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Excellent location
Friendly and supportive staff
Cons:
Room was small
Noise issues at times

Categories

Cleanliness
8.51
Rooms were a bit dated but very clean.
Service
9.98
Staff were very friendly and helpful across various reviews.
Location
10
Perfect location for exploring Hanoi's Old Quarter.
Room Quality
8.47
Rooms described as small and some amenities lacking.
Amenities
9.5
Breakfast buffet rated highly, indicating good amenities overall.
Value for Money
9.46
Very good value for money based on overall impressions.
Food and Beverage
9.01
Breakfast was very good with a wide selection.
Overall Experience
9.49
Guests had largely positive experiences, with a few minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 18:01

Property Description

Central Location: La Passion Hanoi Hotel & Spa, centrally located in Hanoi, offers air-conditioned rooms with free WiFi and a terrace.

Dining Experience: Enjoy American cuisine at the on-site restaurant and unwind at the bar. Choose between buffet or à la carte breakfast options during your stay.

Convenience and Comfort: The hotel provides a shared kitchen, room service, and currency exchange. Rooms feature modern amenities like a flat-screen TV, private bathroom, and city views. Additionally, guests can seek travel advice from the attentive staff at the reception.

Experience the heart of Hanoi at La Passion Hanoi Hotel & Spa - book your stay now for a memorable experience!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.3
Based on 3917 reviews
Cleanliness: 8.51
Service: 9.98
Location: 10
Room Quality: 8.47
Amenities: 9.5
Value for Money: 9.46
Food and Beverage: 9.01
Overall Experience: 9.49
M
Man Lok • couple • my
7
Good location average hotel.
Pros:

Good location.

Cons:

Breakfast.

2026-10-24 • via Nuitee
C
Christian • solo_traveller • mx
10
Excepcional y con excelente ubicación.
Pros:

Las instalaciones están muy limpias y el personal es muy atento, en especial Rosa, Sarah y Tom. El desayuno tiene muy buen sabor y ofrecen todos los complementos para hacer más sencilla tu estancia en Hanói.

Cons:

Me gustó todo. Lo recomiendo

2026-10-24 • via Nuitee
A
Arevalo • couple • us
9
Want and Wonderful staff
Pros:

The staff was warm and welcoming! They went above and beyond and held our luggage for 2 days while we went to Ha Long Bay. All the staff should be so accommodating!

Cons:

Being in the heart of the old quarter expect it to be noisy. I just didn't realize how late the karaoke from one of the bars was so audible.

2026-10-23 • via Nuitee
F
Franck • solo_traveller • fr
9
2026-10-23 • via Nuitee
A
AZARIOH • couple • ma
6
2026-10-22 • via Nuitee
R
robbie • couple • ie
10
Amazing staff! Sarah, Rosa and Tom were so helpful throughout my stay and really went above and beyond to ensure I had a
2026-10-22 • via Nuitee
F
Faye • couple • ae
9
Pros:

The property is accessible to all areas and it’s in Old Town

2026-10-22 • via Nuitee
R
Ryan • couple • vn
8
Pros:

Good location, tidy rooms with nice design and the staff are always so friendly and welcoming

2026-10-21 • via Nuitee
T
Tasneem • solo_traveller • za
10
Very helpful staff clean good rooms for the price is worth it
Pros:

Location. Value

Cons:

Breakfast. And room
Size

2026-10-21 • via Nuitee
N
Nicoline • couple • nl
9
Pros:

We had a wonderful stay at this hotel, and the people here were exceptionally nice and attentive. Its location in the heart of the Old Quarter offers a wonderfully authentic local atmosphere.

Cons:

all Good

2026-10-17 • via Nuitee
C
Chia Chien • couple • tw
10
2026-10-15 • via Nuitee
E
Elad • couple • il
7
Pros:

חדר נחמד קצת שונה מהתמונות צוות מקסים ארוחת בוקר סבירה

Cons:

בלילה הראשון לא היו מים חמים בכלל ובכל יום לוקח הרבה זמן עד שמגיעים מים חמים זה לא מלון של ציון 9.3 מקסימום 7

2026-10-15 • via Nuitee
S
SHIH HAN • couple • tw
10
2026-10-14 • via Nuitee
T
Tom • couple • au
10
Very special
Pros:

The staff were brilliant and helped me and mu girlfriend with everything.

Cons:

Everything was prefect

2026-10-13 • via Nuitee
D
dang • couple • vn
10
So great
Pros:

Nhân viên rất nhiệt tình dễ thương

2026-10-13 • via Nuitee
D
Dylan • couple • au
3
2026-10-12 • via Nuitee
C
Clarissa • solo_traveller • ae
9
Good value for money
Pros:

Had a great stay here - the room was clean and well maintained, and the staff were very friendly and accommodating. Great location as well as it's at the center of Old Quarter, making it close to almost everything.

2026-10-12 • via Nuitee
M
Madeline • couple • au
10
Fabulous hotel in a great location, we loved our stay!
Pros:

We visited from Australia and were in Hanoi for 3 days. The hotel is in a fabulous location in the old quarter, we could walk everywhere! Our room was very clean and the breakfast was great. A special thank you to Rosa, Bella and Tom who were so kind and attentive during our stay. We would definitely stay again!

Cons:

It was all great

2026-10-11 • via Nuitee
M
Mariztel • family_with_children • ph
10
I like how thoughtful the staffs are Bella, Rosa and Tom
Pros:

The location

Cons:

Nothing

2026-10-11 • via Nuitee
C
christina • couple • be
10
top
Pros:

lekker ontbijt

2026-10-11 • via Nuitee