Sakura Cross Hotel Kyoto Kiyomizu

Hotels
8.8 (2685 reviews)
東山区鞘町1丁目396-1 , Kyoto , jp

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Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Sauna
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Great location
Prompt service
Comfortable rooms
Cons:
Small room sizes
Limited sauna access

Categories

Cleanliness
8.3
Generally clean and well-maintained, but some concerns due to brief issues with staff entering rooms.
Service
9.3
The staff were responsive and addressed issues promptly.
Location
9.8
Great location, close to MRT station and major attractions.
Room Quality
8.3
Rooms were clean and spacious, but a few visitors mentioned some were small.
Amenities
8.3
Good amenities but limited sauna access and some missing comforts like a microwave.
Value for Money
8.3
Fair value but lacks some additional services that could enhance comfort.
Food and Beverage
8.8
No specific issues or highlights mentioned.
Overall Experience
9.3
Overall a positive experience with comfort and convenience during the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:47

Property Description

Convenient Location
Sakura Cross Hotel Kyoto Kiyomizu is ideally situated in the heart of Kyoto's Higashiyama Ward, with key attractions like Sanjusangen-do Temple and Gion Shijo Station just a stone's throw away.

Modern Amenities
Experience comfort and convenience in our air-conditioned rooms equipped with free WiFi, a flat-screen TV, and a kettle for your enjoyment. Unwind in our sauna after a day of exploring the city.

Exceptional Service
Our 3-star hotel boasts a 24-hour front desk to cater to your needs anytime. With a prime location and top-notch amenities, Sakura Cross Hotel Kyoto Kiyomizu is the perfect choice for your stay in Kyoto.

Important information:

Please note that the sauna is only available for male.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.8
Based on 2685 reviews
Cleanliness: 8.3
Service: 9.3
Location: 9.8
Room Quality: 8.3
Amenities: 8.3
Value for Money: 8.3
Food and Beverage: 8.8
Overall Experience: 9.3
N
Nikolaos • couple • gb
6
2026-05-29 • via Nuitee
N
Niklas Max • couple • de
8
Good spot to see the city
Pros:

Cosy, large beds, compared to other hotel rooms kinda spacy

Cons:

Sauna with terrible hours and just for men. Not acceptable in 2026

2026-05-28 • via Nuitee
G
Grecnar • family_with_children • sk
9
2026-05-28 • via Nuitee
A
Akshaya • family_with_children • us
6
Not good for families. Just a room and absolutely no amenities
Pros:

Clean and very peaceful location. Very comfortable bed, nice showers.

Cons:

This place has no amenities. No front desk, no microwave, no kitchen. Not even a shared one. No drinking water except vending machine. No breakfast served. No dishes. No spoons and forks. No room cleaning service.

But they do a smoking room!! Onsen is men’s only. All they have is a bed, and a bathroom. The bed also slides a lot so we had to keep pushing it back in. For family with kids, this is a very tough spot to be.

2026-05-27 • via Nuitee
P
Peiru • solo_traveller • tw
7
Cons:

狹小

2026-05-27 • via Nuitee
D
Denise • family_with_children • us
4
Pros:

The location was great, however, I would not stay there again!

Cons:

The room smelled like feet and mold.

2026-05-26 • via Nuitee
C
Celina Maria • couple • de
8
2026-05-25 • via Nuitee
M
Madoka • extended_group • th
10
2026-05-25 • via Nuitee
Нур • solo_traveller • ru
10
Pros:

Отличный отель, новый, чистый. От главных улиц минут 20 пешком. Самостоятельное заселение, удобно.

2026-05-24 • via Nuitee
M
Metin Kaan • family_with_children • tr
4
Cons:

They are not understanding and co-operative.

2026-05-24 • via Nuitee
S
Samuel • solo_traveller • us
10
2026-05-23 • via Nuitee
K
KATY SEARLE • extended_group • gb
6
Good value for money
Pros:

Very convenient, easy check-in, clean, comfortable rooms.

Cons:

There is no space at all beyond the bed in the tiny bedrooms but that didn't matter hugely.
The staff are helpful but this is mostly a self service check in facility so don't expect hotel service. It's not a hotel, it's a room/bathroom with self check in.

2026-05-22 • via Nuitee
M
Mechiel • family_with_children • za
8
Clean and comfortable rooms with easy checkin and check out. The mens Sauna was a great added bonus.
Pros:

Clean and comfortable rooms with easy checkin and check out. The mens Sauna was a great added bonus.

Cons:

Room was a little tight for my large family, but we made it work.

2026-05-20 • via Nuitee
T
THIDARAT • couple • nz
9
Nice stay
Pros:

Clean and close to Kiyomizu temple

Cons:

No parking

2026-05-20 • via Nuitee
W
Wimbish • family_with_children • us
10
Traditional
Pros:

Clean nice traditional

Cons:

Nothing

2026-05-18 • via Nuitee
F
Francesco • couple • it
10
2026-05-18 • via Nuitee
I
Ines • extended_group • fr
4
Assez moyen
Pros:

Les matelas étaient confortables

Cons:

La chambres etait très petite (impossible de mettre nos valises, le spa etait que pour les hommes (lors de la réservation ce n’était pas précisé comme ça l’est désormais)

2026-05-18 • via Nuitee
A
Amy • solo_traveller • au
8
2026-05-17 • via Nuitee
A
Amy • solo_traveller • au
8
2026-05-17 • via Nuitee
E
Euge Maza Cuneo • solo_traveller • ar
7
Pros:

La ubicación estuvo muy bien

Cons:

El personal nunca estaba. No hablaban inglés
Las habitaciones, nos tendríamos que haber guiado más por las fotos pero en la cuádruple las dos camas están sin un espacio
No había lugar en la habitación ni para poner el equipaje

2026-05-16 • via Nuitee