Sakura Cross Hotel Kyoto Kiyomizu

Hotels
8.8 (2736 reviews)
Higashiyama-ku, Sayamachi 1-396-1 , Kyoto , jp

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Lift / Elevator
Sauna
Spa/wellness center
See all facilities

Review Highlights

Pros:
Great location
Prompt service
Comfortable rooms
Cons:
Small room sizes
Limited sauna access

Categories

Cleanliness
8.3
Generally clean and well-maintained, but some concerns due to brief issues with staff entering rooms.
Service
9.3
The staff were responsive and addressed issues promptly.
Location
9.8
Great location, close to MRT station and major attractions.
Room Quality
8.3
Rooms were clean and spacious, but a few visitors mentioned some were small.
Amenities
8.3
Good amenities but limited sauna access and some missing comforts like a microwave.
Value for Money
8.3
Fair value but lacks some additional services that could enhance comfort.
Food and Beverage
8.8
No specific issues or highlights mentioned.
Overall Experience
9.3
Overall a positive experience with comfort and convenience during the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:47

Property Description

Convenient Location
Sakura Cross Hotel Kyoto Kiyomizu is ideally situated in the heart of Kyoto's Higashiyama Ward, with key attractions like Sanjusangen-do Temple and Gion Shijo Station just a stone's throw away.

Modern Amenities
Experience comfort and convenience in our air-conditioned rooms equipped with free WiFi, a flat-screen TV, and a kettle for your enjoyment. Unwind in our sauna after a day of exploring the city.

Exceptional Service
Our 3-star hotel boasts a 24-hour front desk to cater to your needs anytime. With a prime location and top-notch amenities, Sakura Cross Hotel Kyoto Kiyomizu is the perfect choice for your stay in Kyoto.

Important information:

Please note that the sauna is only available for male.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.8
Based on 2736 reviews
Cleanliness: 8.3
Service: 9.3
Location: 9.8
Room Quality: 8.3
Amenities: 8.3
Value for Money: 8.3
Food and Beverage: 8.8
Overall Experience: 9.3
K
KAZUO solo_traveller jp
10
2026-07-24 via Nuitee
A
Abe family_with_children us
8
Pros:

駅から近かった。清水寺へのアクセスは良かったです。

Cons:

部屋のにおい(プラスチック劣化のような)が気になりました。また私たちのように旅行途中の宿泊だと施設に洗濯機がないのが不便でした。

2026-07-24 via Nuitee
J
Justin solo_traveller nl
9
2026-07-24 via Nuitee
H
Huahsuan family_with_children tw
9
性價比高
Pros:

環境乾淨

Cons:

4人住宿空間偏小

2026-07-22 via Nuitee
昌二 family_with_children jp
10
コスパ良く、便利な場所で、スタッフも感が良い
Pros:

綺麗
サウナが最高

Cons:

特になし

2026-07-21 via Nuitee
A
André extended_group br
10
Muito bom
Pros:

Tudo muito limpo e confortável, banheiro muito bom, lugar agradável e perto de vários lojas de alimentos e perto do metrô, acesso ao quarto no segunda andar para fazer seu check in

2026-07-21 via Nuitee
A
Alfy solo_traveller us
10
2026-07-21 via Nuitee
M
Manola solo_traveller gt
10
Pros:

Excelente ubicación para todo, metro, templos, restaurante.

2026-07-20 via Nuitee
K
Kitt extended_group us
6
No refrigerator no coming back
Pros:

Close to train station, clean, affordable.

Cons:

No refrigerator only a beverage chiller chilling JUST below room temp that is UNSAFE for storing medication like, insulin, baby formula, or perishables items…hotel sent someone to check and said fridge is working properly. Air conditioner lowest setting locked at 22C. When sitting with back against headboard, mattress kept sliding backward away from the headboard… annoying. Bathroom has funky indiscernible industrial odor. Bathtub shampoo shelves are so flimsy one could accidentally break it and must pay for damages.

2026-07-20 via Nuitee
T
Taskin family_with_children bd
8
Its a nice to hotel in a quiet neigbourhood and the train station was about 5 min away
Pros:

The hotel had a Japanese feel. The bathroom was very nice. There was a mens only spa on the ground floor. Bed and bed room was nice. Location is 20 min walk to the city center

Cons:

Check in was a bit hard. Self check in.

2026-07-18 via Nuitee
Çağdaş couple tr
8
2026-07-18 via Nuitee
E
Evalyne family_with_children ae
8
2026-07-17 via Nuitee
M
M solo_traveller fi
7
2026-07-16 via Nuitee
E
Ed family_with_children au
4
Skip this one, I wish I paid that little bit more and stayed next door.
Cons:

Not being able to hold luggage for before or after check in-out times is painful!
Adding to that, check-in time isn't until 1600 hrs.
No check in staff. The checkin process wasn't as easy as it should be. Almost like an escape room in reverse, but without the fun.
The lift always stops on the second floor, always.
The room was small. With two beds, there is little to no space to open multiple suitcases.

2026-07-16 via Nuitee
S
Sandra solo_traveller de
10
2026-07-15 via Nuitee
S
Svitlana solo_traveller ua
10
2026-07-15 via Nuitee
M
Mohammed extended_group gb
5
2026-07-14 via Nuitee
K
Klaus solo_traveller es
10
Pros:

Very modern and comfy room and beds. Very clean.

2026-07-13 via Nuitee
ΜΑΡΓΑΡΙΤΑ solo_traveller gr
7
2026-07-13 via Nuitee
M
Marta family_with_children es
9
Hotel cómodo y bien situado
Pros:

Bien situado
Muy limpio y camas muy cómodas
Calidad precio inmejorable

Cons:

Todo estuvo muy bien

2026-07-13 via Nuitee