The Heavens Villa Kandy

Hotels
7.7 (192 reviews)
No 07, Richmond Hill Lane, Paradise Park, Richmond Hill, Hanthana, Kandy , Kandy , lk

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Great views
Friendly staff
Clean rooms
Delicious food
Cons:
Complicated access
Old air conditioning
Steep road access

Categories

Cleanliness
7.69
The rooms were noted to be clean and well-maintained by several reviewers.
Service
8.16
Staff were frequently highlighted as friendly and accommodating, with particular praise for their helpfulness.
Location
7.7
Location praised for its stunning views, despite some noting the complicated access.
Room Quality
7.65
Rooms described as clean, spacious, and comfortable, suitable for families.
Amenities
7.18
Amenities were adequate, with some notes on the air conditioning being outdated and noisy.
Value for Money
7.64
Overall value was deemed worthy considering the quality of service and facilities.
Food and Beverage
8.19
Food received positive remarks for its taste and variety, particularly breakfast.
Overall Experience
7.36
General sentiment reflects a pleasant stay with some minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 12:06

Property Description

Luxurious Villa in Kandy

Exquisite Amenities
Experience comfort with air conditioning, free WiFi, and fully equipped kitchen with a dishwasher.

Stunning City Views
Relax in rooms offering picturesque city views with towels and bed linen provided for a cozy stay.

Convenient Location
Located near attractions like Ceylon Tea Museum and Sacred Tooth Relic, with free private parking available on site.

To book your stay at The Heaven's Villa Kandy, visit our website now.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7.7
Based on 192 reviews
Cleanliness: 7.69
Service: 8.16
Location: 7.7
Room Quality: 7.65
Amenities: 7.18
Value for Money: 7.64
Food and Beverage: 8.19
Overall Experience: 7.36
S
Sajidur • family_with_children • us
10
We will gladly recommend this place to our friends and family
Pros:

Beautiful location, friendly staff and spacious
Property

Cons:

Onsite food took 2 hours to prepare. We would have opted for delivery if we knew sooner

2026-07-18 • via Nuitee
A
Achala • solo_traveller • au
5
2026-07-06 • via Nuitee
T
Thisaru • extended_group • lk
10
Pros:

Great location, nice view. Great staff; very friendly and helpful.

2026-06-23 • via Nuitee
S
Sadman • couple • bd
9
Pros:

The hotel is very pretty. The gentleman at the reception, Mr. Dulan has been very helpful throughout the stay, checking up on us.

The breakfast was very good. Would definitely recommend anyone staying in Kandy.

2026-06-23 • via Nuitee
S
Silva • couple • lk
9
calm and quite location with good facilities
Pros:

The view from the room was great. The food is also good. The portion of foods are more than enough. Nice location with friendly staff

Cons:

The bed in the room could have been a kings size bed.

2026-06-15 • via Nuitee
A
Ameli • extended_group • lk
8
Very friendly and helpful staff
Pros:

Excellent service from staff, very understanding kind and respectful. Dulan at reception was patient and helpful, same with Danushka.

2026-05-28 • via Nuitee
R
Rathnayake • couple • lk
10
2026-05-23 • via Nuitee
D
Deshaka • extended_group • au
2
Pathetic
Pros:

Nothing

Cons:

This property overcharges customers

2026-05-07 • via Nuitee
B
Bhawan • couple • in
7
2026-04-10 • via Nuitee
V
Vinojini • couple • in
1
Never ever go and stay in this hotel. Your money and self respect will be lost. Worst behavior.
Pros:

Nothing to like. Worst ever stay. Please never go this hotel. Waste of money. No power. No hot water. Water logged in the washroom

Cons:

No power. No hot water. Water logged in washroom. Didn't drain for whole day. Couldn't enter bathroom because of water logging. Washroom was very dirty. Hot tub was very dirty. Stains all over the toilet basin. Water leaking in the bathroom shower and spraying water all over. In hot tub mechanics not working. Water spraying outside of the hot tub. Very unhygienic. Waste of money. It's a shit room in a shit hotel. Poor service.

2026-04-01 • via Nuitee
M
Michelle • solo_traveller • de
9
Good hotel in the mountains of Kandy
Pros:

The room was clean, the breakfast good. The hotel is located in the mountains of Kandy, so you will have to walk a bit to get in the city but you will also have a very nice view :).

Cons:

The bathroom could be cleaner (e.g. my toilet seat was very dirty/brown).

2026-04-01 • via Nuitee
V
VENKATA SURYA SATYA MURTHY • family_with_children • in
10
Pros:

Overall a very good place to spend time and relax

Cons:

Perched atop a hill need some good driving skills to reach

2026-03-31 • via Nuitee
K
Kanishka • extended_group • lk
9
Great place to stay in Kandy City Limits
Pros:

Location with relaxed environment, breathtaking view, friendly staff

Cons:

It's better rooms provided with a towel rack

2026-03-23 • via Nuitee
S
Seeing Lanka • couple • lk
10
Pros:

Amazing View and Nice Villa

Cons:

Nothing

2026-03-07 • via Nuitee
N
Nele • solo_traveller • be
8
A nice escape from busy Kandy with very friendly staff, large room and bathroom. It was nice to sit outside on the balc
Pros:

Very friendly staff, very quiet area, nice room with a balcony and fantastic view.
Cash only which I think is a petty.
A bit far away from the center of Kandy.

2026-03-04 • via Nuitee
C
Cronin • couple • gb
9
Pros:

Was very spacious and comfortable bed .
Great views and lovely settings.
The suite was lovely and for us good value.
The staff were very kind my daughter was ill so we ended up in the hospital for 24 hours.They asked after her well being.
Nice breakfast on our terrace.
Fantastic views at night the city of Kandy all lite up.
Huge wundo s with fantastic views day and night.

Cons:

It is quite a steep hill upwards not a fan of heights.
Nowhere nearby to just pick something up or not near public transport.Taxis are cheap enough though on pick me.
The table in our room was glass and if you lent on it it wobbled quite a lot
Although the stay overall was lovely a great beautiful place up in the hills.

2026-03-03 • via Nuitee
T
tharinda • solo_traveller • lk
9
Pros:

As a solo female traveler, safety is always my top priority when choosing a place to stay. I would honestly give this place 10/10 for safety and peace of mind. I felt completely comfortable throughout my stay.

The staff were incredibly friendly and helpful, always ready to assist with anything I needed. The room was spacious, clean, and very comfortable, with a beautiful mountain view that made the stay even more special. The food was also really good and exceeded my expectations.

The road to the hotel is easy enough to find, though since it’s on a mountain, you do need to climb a bit — but the stunning view at the top makes it absolutely worth it.

Highly recommended, especially for solo travelers!

2026-03-03 • via Nuitee
R
Ravindu • couple • lk
10
2026-03-02 • via Nuitee
M
Martyn • solo_traveller • gb
9
Great view
Pros:

The view was amazing from the hill top over Kandy. Nice staff and good breakfast

Cons:

Difficult for driving to the top of the hill. It is about 20 mins out of the city centre so you need a car.

2026-02-25 • via Nuitee
S
Sharon • solo_traveller • lk
9
Pros:

Very helpful staff.
Happy to get me a hairdryer when the hairdryer in the room didn't work.
Also produced a router to use in our room during our stay as the signal was stopping out.
Good breakfast.
Beautiful views from the hotel.

Cons:

Shower leaked onto the bathroom floor from the corner of the shower but staff quickly produced towels yo mop it up.
Tuk tuk drive to and ftom the hotel as very steep hill up from the town but beautiful views made up for that.

2026-02-24 • via Nuitee