Hotel La Cierva de San Marcos

Hotels
9.2 (226 reviews)
Junin E2-172 Antonio Almeida , Quito , ec

Facilities

Guest education on local ecosystems and culture
Parking
Non-smoking rooms
Room service
Terrace
Family rooms
BBQ facilities
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Clean and comfortable rooms
Friendly hosts
Cons:
None

Categories

Cleanliness
9.13
All reviews mentioned cleanliness positively, with highlighted mentions of 'very clean' and 'excellent cleanliness'.
Service
9.6
Multiple reviews praised the attentiveness and helpfulness of the staff, especially Hernán and Gloria who provided valuable assistance.
Location
9.64
The location is frequently described as excellent and in the heart of the historical area of Quito, making it very accessible.
Room Quality
9.09
Guests mentioned the comfort of the beds and the warm atmosphere, reflecting a high quality in the room offerings.
Amenities
8.62
Amenities were described positively but lacked specific mentions of variety; however, offerings such as breakfast were praised.
Value for Money
9.08
Given the overall sentiment, the experiences described indicated a good value for the price paid.
Food and Beverage
9.13
Breakfast was mentioned positively in several reviews, with notes on quality and variety.
Overall Experience
9.3
Overall experiences recounted were highly positive, reflected in willingness to recommend and return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 11:29

Property Description

Convenient Location in Quito

Hotel La Cierva de San Marcos offers a prime location in the heart of Quito, making it easy for guests to explore the city's attractions. Situated near El Ejido Park, Iñaquito Mall, and La Carolina Park, guests can enjoy the convenience of being close to popular landmarks.

Comfortable Rooms with City Views

Each room at Hotel La Cierva de San Marcos features a patio with stunning city views, providing a relaxing space for guests to unwind. The rooms are well-equipped with private bathrooms and some even include balconies for an added touch of luxury.

Business and Leisure Facilities

In addition to leisure amenities like a shared lounge and free WiFi, the hotel offers practical services such as a shared kitchen, room service, and tour arrangements. Guests can also take advantage of the business centre and car rental service for a seamless stay.

Experience the best of Quito at Hotel La Cierva de San Marcos - book your stay now for a memorable trip!

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.2
Based on 226 reviews
Cleanliness: 9.13
Service: 9.6
Location: 9.64
Room Quality: 9.09
Amenities: 8.62
Value for Money: 9.08
Food and Beverage: 9.13
Overall Experience: 9.3
I
Inga couple gb
10
A wonderful stay with very friendly and attentive hosts, great service, clean rooms, and a safe location close to the hi
Pros:

Overall, we had a very positive experience at this hotel. Hernan was extremely friendly and kindly picked us up from and took us back to the airport, even though our flight times were very inconvenient. He also agreed at very short notice to drive us around the city for the whole day, showing us the main sights and recommending what to visit.

The property was a secure, gated place. Everything was clean and tidy, and the hosts were always attentive, asking how they could make our stay even better. Our room overlooked a charming historic street, and the location felt safe, with the historic centre within walking distance and many restaurants nearby.

One thing to keep in mind, although it is not specific to this hotel, is that in the country many places prefer cash payments, and paying by card may involve an extra fee, so it is better to prepare cash in advance.

2026-05-21 via Nuitee
P
Paul solo_traveller us
10
Excellent location, staff and value.
Pros:

The breakfast was delicious, and it was plenty of food. The tour that Hernan gave us was informative and eye opening. The other guests were very friendly, and we had a great time together. I recommend the hotel to anyone visiting Quito.

2026-05-13 via Nuitee
M
Montse couple es
9
Tranquilitat
Pros:

La amabilitat del Hernán i la Gloria,molt atens en tot moment, l’hotel situat dintre del casc antic, anomenat San Marcos, un lloc tranquil per estar una dies a Quito, per tornar 😍

2026-05-07 via Nuitee
S
Sulica solo_traveller us
10
It’s been like staying home with family, in beautiful surroundings.
Pros:

It is an exceptional property! Location is superb, in a very safe area of the old town, 5 minutes walk from the main squares and churches. Everything is neat, clean and decorated with remarkable taste. It is an old house from 1875, with a gorgeous Andalusian style covered courtyard, but with all necessary modern amenities. Signora Gloria and signor Hernan who are managing the hotel treat all the guests with utmost personalized attention and friendship. It feels like family and the place felt like being home. One gets an excellent, nutritious and beautifully presented breakfast, a free walking tour of the old town, including local knowledge and cultural learnings. They can arrange daytrips to surrounding areas and are the kindest and sweetest people in the world. Communication is easy, schedule is easily adapted to your needs. Rooms are very chic and have beautiful views over the neighborhood. I will definitely stay here again and I will recommend the place to all my friends as the perfect hotel in Quito.

Cons:

Nothing I can think of

2026-05-05 via Nuitee
J
Joe solo_traveller pa
9
Pros:

Hernan and his wife Gloria are supberb, they go out there way to help and make you feel comfortable.

Cons:

All was well

2026-05-05 via Nuitee
K
Klaudia couple pl
10
Quito piękne, ale miej ciepłe ubrania przeciwdeszczowe
Pros:

Przepiękna zabytkowa kamienica, wspaniale umeblowana meblami z epoki, dużo drewna i ciekawych bibelotów; wszystko lśniące w nienagannej czystości ; mieliśmy pokój w widokiem na kościół, najlepszy:) świetna lokalizacja na starówce; Gloria, manager, mimo że nie mówiła po angielsku bardzo komunikatywna, troskliwa, robiła świetne, pyszne śniadania; jej mąż Hernand zorganizował dla nas wycieczki ( Mitad del mundo i Otavalo); polecamy , dobry kierowca i przewodnik, opowiadał wiele ciekawostek o miejscach które oglądaliśmy, dawał nam dowolną czasu; robi fajne zdjęcia; po wyjeździe bardzo nam pomógł, bo zostawiłam leki , zorganizował przesyłkę nam je aż na Galapagos; bardzo dziękujemy ❤️

Cons:

Nie ma takich rzeczy

2026-04-29 via Nuitee
A
Anna couple ca
10
So nice that we repeated our stay on the way back and also recommended it to friends
Pros:

Good location, clean, nice neighbourhood, felt safe and hosts were really nice. Gloria, Hernan, Kevin and Patricia

2026-04-25 via Nuitee
A
Anna couple ca
10
Stunning location, super clean, really nice hosts, very attentive and nice breakfast
Pros:

Good location, very clean. Gloria, Hernan and Kevin were awesome hosts. Also Patricia was very helpful.

2026-04-25 via Nuitee
K
Keith couple gb
10
Pros:

This is an excellent place to stay. Located in the centre, safe area, with lots of good bars and restaurants close at hand. The building is beautiful. Hernan and Gloria were very helpful and kind. They can arrange transport from the airport at a reasonable price and Hernan drove us to the bus station. Laundry through the hotel is expensive and so best to use the cheap laundrette five minutes walk away. It’s worth noting the name of the hotel is not displayed on the outside the building and so make sure you have the hotel address at hand when you first arrive.

Cons:

Nothing

2026-04-21 via Nuitee
C
Carol couple gb
10
Great stay in a great location
Pros:

Gloria and Hernan are wonderful hosts, it’s like staying with family. Gloria makes the most delicious breakfast with fresh juices and excellent coffee. Hernan will take you on a tour to the equator which was excellent, informative and fun.
Lovely hotel in a great location.

2026-04-21 via Nuitee
Q
Queenie couple us
10
Pros:

Staff is so friendly and welcoming!

2026-04-20 via Nuitee
S
Sandra couple au
8
A pleasant two night stay in a comfortable and quiet room.
Pros:

The location of the hotel near the old city is great. Restaurants and major sites can be easily reached by walking. (The restaurant which is two blocks away is excellent). The staff are helpful and the hotel feels very secure. It has a homely feel and is very clean.

Cons:

It would be good if there were hooks to hang things/clothes in the bathroom and bedroom.

2026-04-17 via Nuitee
P
PASCAL family_with_children fr
10
Pros:

Chambre spacieuse avec vue sur la ville
Excellente literie
Les patrons sont adorables et aux petits soins
Bien situé à proximité du centre historique mais dans un quartier calme
Bon restaurant à proximité

2026-04-06 via Nuitee
L
Lady johana family_with_children co
10
Pros:

Los anfitriones son una pareja de esposos muy serviciales y atentos, fue mucho mas de lo esperado. Super recomendado

2026-04-06 via Nuitee
M
Mayra Alejandra family_with_children co
10
2026-04-03 via Nuitee
R
Rita Honan family_with_children us
10
Can't find better hosts!
Pros:

Managers are first
class.Responded immediately to requests and offered laundry service, an excellent full day tour of city, equator and volcano, and the long ride to airport for very reasonable costs. Ecellent and varied breakfasts.
Gave good recommendations for activities and restaurants. We walked safely to city center daily. Room and house are very nice.There are small shops and multiple restaurants on the street and a fabulous wood artisan.

Cons:

Only suggestions would be to automatically provide clean towels and empty trash bins every day or 2.

2026-03-19 via Nuitee
R
Ralf couple de
9
Hotel in guter Lage, hilfsbereite nette Betreiber, leider fehlende Möglichkeiten seine Sachen zu verstauen.
Pros:

Authentisches gutes Hotel mit netten und hilfsbereiten Betreibern in guter Lage.

Cons:

Von Außen gibt es an dem Gebäude keinen Hinweis auf das Hotel. Musste etwas suchen. In den Zimmern nur wenig Ablagemöglichkeiten und keine Möglichkeit Sachen aufzuhängen. Für eine Person OK, für 2 schlecht nicht zu Händeln.

2026-03-18 via Nuitee
L
LINDA M family_with_children us
10
Pros:

Herndon and Gloria were warm and friendly host. Starting each day with a delicious and nicely present breakfast. Herndon was so helpful and informative about things to do in Quito.

Cons:

Other than the bed there is no place to sit in the room a chair would be helpful. I didn't ask for one if I had I am sure Herndon or Gloria would had accommodate me.

2026-03-14 via Nuitee
M
Marcello Martina solo_traveller it
9
Pros:

La struttura in sé; tipico palazzo d'epoca ristrutturato. Posizione centrale vicino a Piazza Grande, con locali per vicinissimi per trascorrere la serata.

Cons:

Non so dire!

2026-03-07 via Nuitee
P
Pilco Ruiz family_with_children ec
10
Huéspedes encantadores
Pros:

La hospitalidad de los huéspedes es lo mejor. Nos sentimos cuidados y en casa, pero sobretodo no hay precio a como nos atendieron :).
Lo recomendamos mucho si NO conoces quito , e incluso si viajas desde el aeropuerto hay un servicio privado para llege la hotel.
La pareja de huéspedes estuvieron atentos de nuestra llegada desde el primer momento e incluso nos hicieron un tour por la. Mitad del mundo 🌎 y sitios relevantes de quito. También nos dieron muy buenos consejos!!

Cons:

Que se me olvidó un neceser y no. Pudimos cuadrar para envíamelo (pero asumo que se me olvidó a mí eso)

2026-03-07 via Nuitee