Ponta Negra Palace

Hotels
7.5 (199 reviews)
Rua Pedro Fonseca Filho , Natal , br

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Family rooms
See all facilities

Review Highlights

Pros:
Wonderful location
Excellent staff service
Great breakfast
Cons:
Cleanliness issues
Room maintenance problems
Limited in-house dining options

Categories

Cleanliness
6.21
Multiple reviews indicated issues such as unclean rooms and a lack of proper maintenance.
Service
8.18
Staff were mentioned as attentive and friendly, contributing positively to the experience.
Location
9.22
Many reviews praised the excellent location and beautiful views.
Room Quality
6.67
While some positive remarks were made about the comfort, there were notable complaints regarding cleanliness and maintenance.
Amenities
7.2
Amenities were generally acceptable, though some aspects, like the lack of available food and drink, were noted as downsides.
Value for Money
7.16
Overall cost efficiency was acknowledged, though many felt improvements were necessary.
Food and Beverage
8.21
The breakfast was frequently described as excellent and varied.
Overall Experience
7.18
A combination of highs and lows, with significant praise for location and service but concerns regarding cleanliness and repairs.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:37

Property Description

Luxurious Accommodation
Laina's Place Hotel offers comfortable rooms with modern amenities, including air conditioning, TV, and minibar. Some rooms even feature a private balcony for a touch of elegance.

Relaxation and Convenience
Guests can unwind by the outdoor swimming pool or take a short stroll to Ponta Negra Beach. Enjoy a complimentary regional breakfast buffet with fresh fruits and juices. The central location also provides easy access to nearby restaurants and bars.

Exceptional Service and Location
With a 24-hour front desk, guests can receive assistance at any time. The hotel's proximity to Natals main attractions, such as the Convention Centre and Morro do Careca, makes it a prime choice for travelers. Book your stay at Laina's Place Hotel for a memorable experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children 1 year old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.5
Based on 199 reviews
Cleanliness: 6.21
Service: 8.18
Location: 9.22
Room Quality: 6.67
Amenities: 7.2
Value for Money: 7.16
Food and Beverage: 8.21
Overall Experience: 7.18
P
Patrícia Menezes • solo_traveller • br
6
Satisfatório
Pros:

A localização é ótima, em frente ao mercado de artesanato e tem um local com food truck. O café da manhã que é simples mas atende bem.

Cons:

Os quartos não são bons, nos acomodaram em quartos ruins e com mofo, tivemos que pedir postes trocar. Os outros estavam inn pouco melhor mas precisam de melhorias.

2026-07-25 • via Nuitee
D
Denivaldo • couple • br
1
2026-07-22 • via Nuitee
I
Igmar Ribeiro • solo_traveller • br
1
Pros:

Nada e não recomendo o local, totalmente diferente do anúncio

Cons:

Local sujo e com aparencia largada, quarto extremamente ruins claustrofóbicos, abafados, fedido, chegamos para nos hospedar a cama estava com lençois sujos de sangue ( e olha que ja estavam trocados ) o ar condicionado quando liguei caiu um tufo de sujeira e chão encebado, impossivel se hospedar nesse local.

2026-07-22 • via Nuitee
G
Gleyce • couple • br
8
2026-07-21 • via Nuitee
J
Jarcio • solo_traveller • br
2
Jamais voltar.
Pros:

Localização.

Cons:

Acomodação péssima. Móveis em geral velhos caindo pedaços.

2026-07-20 • via Nuitee
R
Rayner • extended_group • br
1
Ruim
Pros:

Nada

Cons:

Controle do ar não funciona

2026-07-20 • via Nuitee
P
Paiva • solo_traveller • br
10
2026-07-20 • via Nuitee
P
Pedro • solo_traveller • br
9
2026-07-20 • via Nuitee
P
Paloma • family_with_children • br
10
Maravilhosa. Super indico
2026-07-18 • via Nuitee
M
Mylena • couple • br
7
Hotel de fácil localização.
Pros:

Sim, boa.

Cons:

Não sou de comer muito. Tudo o que dispunham foi satisfatório.

2026-07-14 • via Nuitee
R
Rangel • couple • br
10
Estadia foi ótima, ótimo atendimento e café da manhã muito bom
Pros:

Tudo bem limpo e confortável

2026-07-13 • via Nuitee
W
wellington • solo_traveller • br
8
2026-07-08 • via Nuitee
L
Lima • couple • br
8
Tranquila.
2026-07-06 • via Nuitee
G
Geovani • solo_traveller • br
10
Pros:

Show 👏🏾

2026-07-05 • via Nuitee
L
Lays • solo_traveller • br
10
Ótima
Pros:

Bem limpo

Cons:

Gostei

2026-07-04 • via Nuitee
G
Gomes • couple • br
10
Pros:

O melhor !

2026-07-03 • via Nuitee
G
GUALBERTO • solo_traveller • br
1
muito ruim.
Pros:

Atendimento péssimo;

Cons:

Não tem orientações

2026-07-03 • via Nuitee
E
Evanilda • couple • br
9
Muito boa
Pros:

O café da manhã foi maravilhoso.

Cons:

As camas

2026-06-30 • via Nuitee
P
Paulino • solo_traveller • br
8
Pros:

Ótimo atendimento, lugar calmo e tranquilo, café da manhã bom.

Cons:

Estrutura do quarto.
Frigobar com bastante mofo, varanda suja, banheiro com janela bem suja.

2026-06-22 • via Nuitee
R
Rafael • solo_traveller • br
10
2026-06-17 • via Nuitee