Facilities

Non-smoking rooms
Family rooms
Express check-in/check-out
Private check-in/check-out
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
See all facilities

Review Highlights

Pros:
Excellent central location / close to train station
Rooms reported very clean
Friendly and helpful staff
Comfortable beds in multiple reports
Good value for money
Some rooms recently renovated and well furnished
Cons:
Ongoing construction/renovation causing noise and limited services
Very small bathrooms in several rooms
Breakfast not available during renovation
Thin sound insulation between rooms and from outside
Occasional non-working electrical outlets and lack of hairdryer
No elevator to upper floors; noisy staircases

Categories

Cleanliness
8.5
Repeated positive mentions: rooms described as 'very clean', 'chambres très propre' and 'Room was clean'. Overall housekeeping praised.
Service
8.8
Staff repeatedly described as pleasant, helpful and respectful ('Personnel agréable', 'serviable', 'un personnel agréable'). Good reception and customer care noted.
Location
9.2
Multiple comments highlight an excellent, central location and proximity to the station and city center ('emplacement idéal', 'proximité à la gare', 'situatie geografică'). Very strong location sentiment.
Room Quality
6.6
Mixed: several rooms recently renovated with quality materials and comfortable beds, but frequent notes about very small bathrooms, thin sound insulation, noisy stairs and no elevator for upper floors.
Amenities
5
Several amenity shortcomings: no breakfast service during renovations, at least one report of non-working electrical outlets, no hairdryer available for a guest, and limited on-site facilities.
Value for Money
8.5
Consistent praise for value ('rapport qualité prix', 'great value for money', 'prix très convenable'): guests feel the price matches the offer.
Food and Beverage
3.1
Notable negatives: breakfast often unavailable due to renovation and guests explicitly disappointed that breakfast was not provided or warned in advance.
Overall Experience
7.1
Balanced overall: excellent location, clean rooms and friendly staff give a positive experience, but ongoing renovations, noise and limited amenities (breakfast, outlets) temper the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-23 08:53

Property Description

Discover the perfect blend of comfort and convenience at Ardenn'Hotel, nestled in the vibrant heart of Reims City Centre.

Prime Location: Just a short stroll away from iconic attractions like Parc de la Patte d'Oie and the breathtaking Notre Dame Cathedral, our hotel places you at the center of Reims' cultural wonders.

Comfortable Accommodations: Each room comes fully equipped with a modern flat-screen TV, ensuring you unwind in style after a day of exploration. Enjoy your own private bathroom featuring complimentary toiletries for a touch of luxury.

Stay Connected: With complimentary WiFi available throughout the property, stay connected with family and friends or plan your next adventure in the Champagne capital.

Don't miss out on an unforgettable stay; book your room at Ardenn'Hotel today!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.1
Based on 92 reviews
Cleanliness: 8.5
Service: 8.8
Location: 9.2
Room Quality: 6.6
Amenities: 5
Value for Money: 8.5
Food and Beverage: 3.1
Overall Experience: 7.1
A
Armine • solo_traveller • fr
2
2026-05-26 • via Nuitee
M
Mojdeh • solo_traveller • fr
3
Pros:

The staff were friendly

Cons:

The rating is high, however it is a 1 star hotel, it was over priced, maybe due to high rating which I am surprised that it has

It's a low budget hotel, the walls are very thin, I had the impression that our drunk neighbors were in the cooridor

2026-05-25 • via Nuitee
C
Caecilia • extended_group • de
9
Super Preis Leistung Verhältnis Zentrale Lage
2026-05-25 • via Nuitee
J
justine • solo_traveller • fr
8
Pros:

Proximité de la gare et des commerces
Calme
Personnel agréable

Cons:

Pas de petit déjeuner

2026-05-22 • via Nuitee
G
GREGORY • solo_traveller • fr
7
2026-05-17 • via Nuitee
B
BELLOC • solo_traveller • fr
10
2026-05-16 • via Nuitee
G
Gilles • solo_traveller • fr
7
Pros:

Bien situé en centre ville

Cons:

Problème de parking à Reims

2026-05-12 • via Nuitee
Y
Yop • solo_traveller • fr
5
Cons:

Change the shower curtain

2026-05-11 • via Nuitee
T
Tauira • solo_traveller • fr
10
2026-05-09 • via Nuitee
M
Melanie • solo_traveller • nl
7
Geweldige locatie.
Pros:

Geweldige locatie, voor 1 nacht prima te doen.

Cons:

Geen een stopcontact deed het. Dus föhnen, telefoon opladen en scheren kon allemaal niet. We waren er gelukkig maar 1 nacht en kwamen er s avonds laat pas achter.

2026-05-09 • via Nuitee
T
Touzac16 • solo_traveller • fr
6
2026-05-09 • via Nuitee
O
OUMOU • family_with_children • fr
8
Bon séjour et belle découverte.
Pros:

L’environnement

Cons:

Rien de particulier

2026-05-05 • via Nuitee
M
matthieu • solo_traveller • fr
10
Pros:

tout

2026-05-04 • via Nuitee
M
mirjam • solo_traveller • ie
9
Pros:

We could take our bikes in ( there are 2 steps), looks a bit run down but it was nice and clean

2026-05-03 • via Nuitee
M
MANUTAHI • solo_traveller • fr
10
2026-04-30 • via Nuitee
A
Antho • solo_traveller • fr
7
2026-04-29 • via Nuitee
B
Benjamin • solo_traveller • fr
9
2026-04-27 • via Nuitee
P
Patrice • solo_traveller • fr
6
Moyen mais acceptable pour le prix
Pros:

Literie confortable
Emplacement

Cons:

2e étage sans ascenseur
Pas de petit déjeuner possible
Chambre froide
Douche

2026-04-26 • via Nuitee
B
Babon • extended_group • fr
5
2026-04-26 • via Nuitee
G
Gezahane • solo_traveller • fr
1
Pros:

Oui c'est parfait

Cons:

Parfait

2026-04-20 • via Nuitee