Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Business center
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful location
Delicious breakfast
Cons:
Cleanliness issues
Limited amenities
Logistical challenges

Categories

Cleanliness
7.4
Some mentions of issues with cleanliness, e.g., neglected areas around the site.
Service
8.4
Many mentions of friendly and competent staff.
Location
8.9
Excellent location by the lake and in nature surroundings.
Room Quality
7.9
No significant complaints about room quality, but some logistical issues.
Amenities
7.4
Limited amenities like a closed spa and poor quality bicycles.
Value for Money
7.9
Overall feel of good value considering location and service.
Food and Beverage
8.9
High praise for breakfast quality.
Overall Experience
8
Overall, guests left happy and described the visit as an adventure.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:35

Property Description

Surrounded by Nature and Luxury
Hotel Albatros, nestled in the Augustów Primeval Forest by Lake Serwy, offers a serene escape with classically decorated rooms and extensive spa facilities.

Wellness Oasis
Indulge in the wellness center's salt cave, Roman benches, sensation shower, and gym for ultimate relaxation and rejuvenation.

Delightful Dining and Outdoor Fun
Enjoy a breakfast buffet of traditional Polish cuisine, unwind at the summer bar or barbecue gazebo, and explore the private beach and water sports facilities by the nearby lake.

Book now to experience a harmonious blend of nature and luxury at Hotel Albatros.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs PLN 30 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 12 years old stay for 70 zł per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 79 reviews
Cleanliness: 7.4
Service: 8.4
Location: 8.9
Room Quality: 7.9
Amenities: 7.4
Value for Money: 7.9
Food and Beverage: 8.9
Overall Experience: 8
K
Kołakowski • solo_traveller • pl
10
2026-06-30 • via Nuitee
D
Darius • couple • lt
10
Staff was very friendly and helpful. Lake very nice.
2026-06-28 • via Nuitee
R
Rogowska • solo_traveller • pl
5
Pros:

Lokalizacja i otoczenie super.Śniadanie wyśmienite,obsługa bardzo przyjazna.Czystosć ok

Cons:

Płatny parking za dobę 30zł,brak klimatyzacji lub chociaż lodówki w pokoju przy 30 stopniach na zewnątrz.Niestety nieprzyjemny zapach wokół hotelu. Mimo tego że na zewnątrz gorąco to do mycia przydałaby się chociaż letnia woda😏

2026-06-28 • via Nuitee
J
Joanna • solo_traveller • pl
9
2026-06-26 • via Nuitee
T
Teet • solo_traveller • ee
7
Pros:

Rahulik asukoht. Palju ruumi.

Cons:

Parkimine on tasuline, kuigi koht asub linnast väljas. Wi-Fi levis ainult esimesel korrusel. Kuigi hommikusöök oli hinna sees, oli see pigem tagasihoidlik.

2026-06-25 • via Nuitee
A
as1 • solo_traveller • lt
6
Pros:

.

Cons:

Šaltas vanduo duše. Nulaužęs šviestuvas. Nėra šaldytuvo. Kambariai netvarkomi kasdien.

2026-06-24 • via Nuitee
K
Karol • couple • pl
10
Pros:

Bardzo udany pobyt w Hotel Albatros. Hotel jest czysty, zadbany, a obsługa bardzo miła i pomocna. Szczególne podziękowania należą się Pani Agnieszce z recepcji, która od początku była niezwykle życzliwa, profesjonalna i zawsze gotowa pomóc. Dzięki jej zaangażowaniu pobyt przebiegł bezproblemowo i w bardzo przyjaznej atmosferze.

Zdecydowanie polecam ten hotel i chętnie wrócę przy kolejnej okazji. 😊

2026-06-22 • via Nuitee
M
Monika • family_with_children • pl
10
Miejsce z niesamowitym klimatem,doskonałym jedzeniem i wspaniałą pomocną obsługą.Jezdzimy z rodziną
Pros:

Miejsce z niesamowitym klimatem,doskonałym jedzeniem i wspaniałą pomocną obsługą.Jezdzimy z rodziną co roku i chętnie polecamy znajomym :)

Cons:

Bral zastrzeżeń

2026-06-22 • via Nuitee
D
Dorota • solo_traveller • pl
10
2026-06-21 • via Nuitee
A
Andrius Zvirblis • solo_traveller • lt
8
Pros:

Room size and location

Cons:

Reception staff was unfriendly

2026-06-21 • via Nuitee
M
Martti • solo_traveller • ee
9
2026-06-21 • via Nuitee
S
Sander • solo_traveller • nl
9
Very nice room with balcony.
2026-06-15 • via Nuitee
K
Katarzyna • couple • pl
8
Nice big hotel by the lake
Pros:

The hotel is beautifully situated, with its own well-maintained access to the lake.
The hotel is quite old, so the room furnishings are traditional, but the rooms are quite large.
The bed is very comfortable.
(Very) good breakfast

Cons:

Dog fee - 100 PLN/day (2026)
Parking fee - 60 PLN/ 4 days (hotel is in such location, that you can not come without a car)
Spa (sauna) fee - 120/ hour
No room cleaning during a three-night stay.

2026-06-10 • via Nuitee
Z
Zofia • couple • pl
9
Przyjemny, spokojny wypoczynek.
Pros:

Spokojne i ustronne umiejscowienie hotelu, prywatna plaża z pięknym widokiem, z super dojściem do wody i dużym pomostem.
Bardzo dobre śniadania.

Cons:

Parking nie wliczony w cenę.

2026-06-08 • via Nuitee
A
Andrzej • solo_traveller • pl
9
2026-06-07 • via Nuitee
W
Wojciech • family_with_children • pl
1
Hotel stary, czuć ząb czasu. Komuna.
Pros:

Nic

Cons:

Brak WiFi, stare pokoje, śmierdziało, śniadanie było słabe

2026-06-06 • via Nuitee
S
Sara • extended_group • be
10
2026-05-31 • via Nuitee
A
Arja • solo_traveller • fi
7
2026-05-27 • via Nuitee
T
Tomasz • family_with_children • pl
8
2026-05-25 • via Nuitee
R
Rafał • solo_traveller • pl
10
Pros:

Lokalizacja

Cons:

Brak

2026-05-02 • via Nuitee