Aelius Hotel and Spa

Hotels
8.2 (87 reviews)
Nikos Kazantzakis str , Gouves , GR

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Outdated rooms

Categories

Cleanliness
7.78
Mentioned some cleanliness issues, specifically unpleasant odors in rooms and general disrepair.
Service
9.25
Staff was described as kind, polite, and friendly across multiple reviews.
Location
8.79
Convenient location for airport and exhibitions; easy access to explore the island.
Room Quality
7.74
Noted that some rooms are outdated and in need of renovation.
Amenities
8.27
Facilities like pools are nice, but some amenities (like the spa) incur additional costs.
Value for Money
7.73
Concerns raised about pricing, particularly during high season and issues with value related to food and other amenities.
Food and Beverage
7.28
Mixed reviews on food quality; mentioned salty food and lack of variety at breakfast.
Overall Experience
8.75
Guests enjoyed their overall stay despite some issues, indicating willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 14:34

Property Description

Luxurious Accommodations with Stunning Views
Aelius Hotel and Spa offers 170 bright and well-furnished rooms with views of the sea, garden, or pool. Each room is equipped with modern amenities like a TV, mini fridge, and balcony, ensuring a comfortable stay.

Culinary Delights and Refreshing Drinks
Indulge in delicious Greek and International cuisine at the hotel's restaurant, or unwind with a drink at the vibrant pool bar. Enjoy a gastronomic experience without leaving the hotel premises.

Convenient Location for Exploration
Located in the bustling tourist resort of Kato Gouves, guests have easy access to sandy beaches, traditional villages, and archaeological sites. Explore nearby attractions like the Creta Aquarium and Diving Centre, all within a short distance from the hotel.

Experience luxury, great food, and convenience at Aelius Hotel and Spa. Book your stay now for an unforgettable getaway.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.2
Based on 87 reviews
Cleanliness: 7.78
Service: 9.25
Location: 8.79
Room Quality: 7.74
Amenities: 8.27
Value for Money: 7.73
Food and Beverage: 7.28
Overall Experience: 8.75
B
Beverley • solo_traveller • gb
8
Overall loved the stay and the staff were so lovely, friendly, helpful and welcoming
Pros:

Clean and comfy

Cons:

People reserved sun loungers which was annoying

2026-09-17 • via Nuitee
C
Christine • solo_traveller • fr
9
2026-09-13 • via Nuitee
R
Raquel • family_with_children • pt
9
Um hotel com um serviço excelente!
Pros:

Tudo, os espaços do hotel, os funcionários foram incríveis, a comida era óptima, as piscinas com espaços exclusivos. Adoramos tudo!

Cons:

Nada!

2026-09-02 • via Nuitee
Λεβεντακης • solo_traveller • gr
9
2026-09-01 • via Nuitee
M
Meritxell • family_with_children • es
6
2026-09-01 • via Nuitee
M
Martina • solo_traveller • bg
10
2026-08-27 • via Nuitee
K
Kellib • family_with_children • fr
8
Super séjour
Pros:

Accueil et disponibilité du personnel. Qualité des plats du restaurant. Propreté des chambres. Confort des lits.

Cons:

Pas assez de transat, chambres qui meriteraient d être rénovées.

2026-08-24 • via Nuitee
C
Custódio • couple • de
6
Abschließend möchte ich sagen, dass ich schöne Ferien hatte.
Pros:

Mir hat die entspannte Atmosphäre gefallen, und natürlich waren die Mitarbeiter sehr freundlich.

Cons:

Die Reinigung war sehr oberflächlich, die Betten waren nicht ordentlich gemacht. Es war sehr laut, und die Fliesen am Pool sind sehr rutschig. Kurz gesagt: Die Standards wurden nicht eingehalten, die Kinder rutschten ständig aus.

2026-08-24 • via Nuitee
L
Lorraine • family_with_children • gb
6
short family stay in quiet location
Pros:

we travelled as a family of 4, we booked 2 double rooms, one was superior room. the superior room was in the nicer part of the hotel and the rest of the family were in the older- bit dated part. went to the beach club a couple of days near Marina beach which was nice

Cons:

food was a bit repetitive, we were half board. pool area was very busy so could have done with staff collecting glasses more regularly as loads lying around

2026-08-18 • via Nuitee
L
Lena • couple • ch
7
2026-08-08 • via Nuitee
L
Lisa • couple • at
10
2026-08-07 • via Nuitee
M
Martina • couple • bg
10
2026-08-04 • via Nuitee
S
sephora • couple • fr
9
2026-07-24 • via Nuitee
M
Marcin • solo_traveller • no
10
Pros:

We had fantastic 2 weeks in Aelius Hotel. Hotel is very clean and people working there are amazing, showing smile everyday ( starting from reception, restaurant, bartenders and lady who is making the best pizza:)) It's a perfect place to relax and chill. Be aware that if you travelling with kids there are no animation for the kids but anyway our daughter really enjoyed time there. Last 2 days we got upgrade of the room and that was nice suprise:)

Cons:

Only minus can be amount of sunbeds ( sometimes was not enough on the morning), but that is because og guests who are putting the towels early and not using them.

2026-07-20 • via Nuitee
A
ARISTODIMOS • solo_traveller • gr
7
Pros:

Πολλές επιλογές !

Cons:

Κατάλυμα που έχει έλλειψη χαρακτήρα που για εμένα είναι σημαντικη και γενικα η ποιότητα φαγητού ήταν μετρια αλλά με πάρα πολλές επιλογές . Τα δωμάτια δεν είναι όλα τον ίδιο προσεγμένα !

2026-07-16 • via Nuitee
P
Phebe • couple • fr
10
Merci pour la surprise de mon anniversaire Aelius ✅✅
Pros:

Cet établissement était tellement bien, le personnel est très agréable et gentil + souriant

Cons:

Qu’ils pressent un peu trop les femmes de chambre

2026-07-01 • via Nuitee
K
Kevin • couple • nl
9
Hotel is fantastisch, rustig gelegen. Voor shops moet je een eind lopen.
Pros:

Het zwembad, het personeel, het eten en de diversiteit aan dranken

Cons:

De spa! Bij binnenkomst krijg je een voucher voor 15 minuten extra behandeling. Deze voucher moet je binnen de eerste 2 dagen reserveren voor later anders komt de voucher te vervallen. Maar alle spa behandelingen zijn belachelijk duur! Het personeel van de spa heeft weinig te doen en doet geregeld een ronde met een formulier om maar behandelingen proberen te verkopen.

Je kan dagelijks nieuwe badlakens bij de spa halen alleen zit dit gebonden aan tijdsloten. Tot 10.00 en 17.00. Als je op een andere tijd komt krijg je de handdoeken niet mee!

Onze kamer zat boven de ruimte voor het buffet. Wij hadden daar haast geen internet en moesten de hele tijd switchen tussen wifi of eigen data.

2026-06-30 • via Nuitee
T
Toni • couple • gb
8
Pros:

Beautiful rooms, spacious

Cons:

The AI food was basic and the alcohol options were poor unless we wanted to pay

2026-06-29 • via Nuitee
L
Laura • family_with_children • de
4
Für uns nicht noch mal!
Pros:

Das Personal war freundlich und hilfsbereit.

Cons:

Die Lage hat uns nicht gefallen. Nicht zum wohlfühlen um das Hotel. Wir waren in einem älteren Gebäude, unterm Zimmer war der Speisesaal, deshalb war es sehr laut. Es war schrecklich. Essen war gut, aber der Speisesaal war überfüllt, man musste anstehen. Der Bereich außen konnte Ostern aufgrund der Witterung nicht genutzt werden. Wir waren sehr enttäuscht.

2026-06-28 • via Nuitee
P
Pedro • solo_traveller • pt
10
Pros:

Impecavel, ao nivel de um hotel 5 estrelas

2026-06-25 • via Nuitee