Aelius Hotel and Spa

Hotels
8.2 (81 reviews)
Nikos Kazantzakis str , Gouves , gr

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Outdated rooms

Categories

Cleanliness
7.78
Mentioned some cleanliness issues, specifically unpleasant odors in rooms and general disrepair.
Service
9.25
Staff was described as kind, polite, and friendly across multiple reviews.
Location
8.79
Convenient location for airport and exhibitions; easy access to explore the island.
Room Quality
7.74
Noted that some rooms are outdated and in need of renovation.
Amenities
8.27
Facilities like pools are nice, but some amenities (like the spa) incur additional costs.
Value for Money
7.73
Concerns raised about pricing, particularly during high season and issues with value related to food and other amenities.
Food and Beverage
7.28
Mixed reviews on food quality; mentioned salty food and lack of variety at breakfast.
Overall Experience
8.75
Guests enjoyed their overall stay despite some issues, indicating willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 14:34

Property Description

Luxurious Accommodations with Stunning Views
Aelius Hotel and Spa offers 170 bright and well-furnished rooms with views of the sea, garden, or pool. Each room is equipped with modern amenities like a TV, mini fridge, and balcony, ensuring a comfortable stay.

Culinary Delights and Refreshing Drinks
Indulge in delicious Greek and International cuisine at the hotel's restaurant, or unwind with a drink at the vibrant pool bar. Enjoy a gastronomic experience without leaving the hotel premises.

Convenient Location for Exploration
Located in the bustling tourist resort of Kato Gouves, guests have easy access to sandy beaches, traditional villages, and archaeological sites. Explore nearby attractions like the Creta Aquarium and Diving Centre, all within a short distance from the hotel.

Experience luxury, great food, and convenience at Aelius Hotel and Spa. Book your stay now for an unforgettable getaway.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.2
Based on 81 reviews
Cleanliness: 7.78
Service: 9.25
Location: 8.79
Room Quality: 7.74
Amenities: 8.27
Value for Money: 7.73
Food and Beverage: 7.28
Overall Experience: 8.75
S
sephora couple fr
9
2026-07-24 via Nuitee
M
Marcin solo_traveller no
10
Pros:

We had fantastic 2 weeks in Aelius Hotel. Hotel is very clean and people working there are amazing, showing smile everyday ( starting from reception, restaurant, bartenders and lady who is making the best pizza:)) It's a perfect place to relax and chill. Be aware that if you travelling with kids there are no animation for the kids but anyway our daughter really enjoyed time there. Last 2 days we got upgrade of the room and that was nice suprise:)

Cons:

Only minus can be amount of sunbeds ( sometimes was not enough on the morning), but that is because og guests who are putting the towels early and not using them.

2026-07-20 via Nuitee
A
ARISTODIMOS solo_traveller gr
7
Pros:

Πολλές επιλογές !

Cons:

Κατάλυμα που έχει έλλειψη χαρακτήρα που για εμένα είναι σημαντικη και γενικα η ποιότητα φαγητού ήταν μετρια αλλά με πάρα πολλές επιλογές . Τα δωμάτια δεν είναι όλα τον ίδιο προσεγμένα !

2026-07-16 via Nuitee
P
Phebe couple fr
10
Merci pour la surprise de mon anniversaire Aelius ✅✅
Pros:

Cet établissement était tellement bien, le personnel est très agréable et gentil + souriant

Cons:

Qu’ils pressent un peu trop les femmes de chambre

2026-07-01 via Nuitee
K
Kevin couple nl
9
Hotel is fantastisch, rustig gelegen. Voor shops moet je een eind lopen.
Pros:

Het zwembad, het personeel, het eten en de diversiteit aan dranken

Cons:

De spa! Bij binnenkomst krijg je een voucher voor 15 minuten extra behandeling. Deze voucher moet je binnen de eerste 2 dagen reserveren voor later anders komt de voucher te vervallen. Maar alle spa behandelingen zijn belachelijk duur! Het personeel van de spa heeft weinig te doen en doet geregeld een ronde met een formulier om maar behandelingen proberen te verkopen.

Je kan dagelijks nieuwe badlakens bij de spa halen alleen zit dit gebonden aan tijdsloten. Tot 10.00 en 17.00. Als je op een andere tijd komt krijg je de handdoeken niet mee!

Onze kamer zat boven de ruimte voor het buffet. Wij hadden daar haast geen internet en moesten de hele tijd switchen tussen wifi of eigen data.

2026-06-30 via Nuitee
T
Toni couple gb
8
Pros:

Beautiful rooms, spacious

Cons:

The AI food was basic and the alcohol options were poor unless we wanted to pay

2026-06-29 via Nuitee
L
Laura family_with_children de
4
Für uns nicht noch mal!
Pros:

Das Personal war freundlich und hilfsbereit.

Cons:

Die Lage hat uns nicht gefallen. Nicht zum wohlfühlen um das Hotel. Wir waren in einem älteren Gebäude, unterm Zimmer war der Speisesaal, deshalb war es sehr laut. Es war schrecklich. Essen war gut, aber der Speisesaal war überfüllt, man musste anstehen. Der Bereich außen konnte Ostern aufgrund der Witterung nicht genutzt werden. Wir waren sehr enttäuscht.

2026-06-28 via Nuitee
P
Pedro solo_traveller pt
10
Pros:

Impecavel, ao nivel de um hotel 5 estrelas

2026-06-25 via Nuitee
סוקר עולמי solo_traveller il
8
Pros:

Very quiet and peaceful

Cons:

I was in two different room .
One was with perfect bad
One was with Course mattress
The food wad nice but no more

2026-06-13 via Nuitee
E
Ewa Maria couple ie
8
+1
Pros:

It was really clean and nicely kept. Bar/restaurant staff is absolutely fantastic

Cons:

The WiFi is soooooo poor. Really struggled with the connection on my phone and I was thinking about doing a few days of work while bing there - it wouldn’t work out.

2026-05-21 via Nuitee
R
Radwan couple fr
8
2026-05-19 via Nuitee
H
Harold family_with_children nl
6
2026-05-15 via Nuitee
O
Olena family_with_children dk
9
Absolutely cute and comfortable hotel
Pros:

The hotel is really nice and comfortable. Stuff was really helpful, nice and friendly. Its situated close to the bus station, only 5min.walk and around 10min to the beach. There are some shop and cafes/pizzaria around, so you can by some food/snaks. The hotel territory is clean, big and nice.

The Breakfast/dinner was good. Near most the same everyday, but the was enough to choose from, and everything really tasty and fresh

Cons:

The cleaning can be a bit better.
There was days, where we found our room same dirty, as it was before we leave for a walk, just with changed towels and taken garbage.
But mostly- ok quality 👌🏻

2026-05-02 via Nuitee
C
Christina solo_traveller cy
7
Pros:

Excellent facilities
Very helpfull staff
Breakfast/Dinner big variety buffet

Cons:

Location/area not so good for us
Too much noise in the night from.people drinking and chatting (all inclusive guests)

2026-04-30 via Nuitee
C
charlotte family_with_children fr
8
Un accueil chaleureux et un personnel très à l’écoute. Un bon emplacement pour rayonner en voiture sur l’île et de très
Pros:

La gentillesse et l’accueil du personnel

Cons:

Rien

2026-04-27 via Nuitee
S
SOFIANE couple fr
9
Super séjour, à recommander plus plus plus
Pros:

La gentillesse du personnel, la.piscine

2026-04-26 via Nuitee
D
Duberry couple fr
8
2026-04-22 via Nuitee
M
Maria Teresa couple fr
8
Nous reviendrons avec grand plaisir
2026-04-22 via Nuitee
I
Ilyess couple fr
10
Un séjour fantastique et une très belle expérience à vivre.
Pros:

Le personnel qui était très accueillant, aimable et très sympathique avec la joie de vivre

Cons:

Rien

2026-04-15 via Nuitee
R
Ruth couple ie
8
Peaceful relaxing holiday
Pros:

Location was excellent,.quiet and.relaxing. staff very helpful and friendly. Spa.and massages were excellent

Cons:

Food is repetative and cold. Please note only breakfast served on the last day. This wasnt explained before hand

2026-04-13 via Nuitee