The Craiglands Hotel Sure Hotel Collection by Best Western

Hotels
Sure Hotel Collection by Best Western
7.9 (2406 reviews)
Cow Pasture Rd, Ilkley , Ilkley , gb

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Clean room
Friendly staff
Great location
Good food
Cons:
Uncomfortable bed
Inconsistent service
Heating issues

Categories

Cleanliness
6.73
The room was found to have dust and spiders, indicating a need for better cleaning.
Service
8.7
Staff were friendly and helpful, but inconsistent service was reported, particularly at the bar.
Location
8.74
Excellent location for visiting Ilkley.
Room Quality
7.69
The bed was uncomfortable and the room showed signs of needing renovation.
Amenities
7.22
Limited functionality noted; heating issues in the bathroom and room.
Value for Money
7.68
Price was reasonable, but some amenities were lacking.
Food and Beverage
8.73
Dinner was wonderful, but breakfast room was noted as being cold.
Overall Experience
7.7
Mixed feelings due to service inconsistency and some room quality issues, but overall reasonable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:51

Property Description

Historic Victorian Charm
Experience the elegance of The Craiglands Hotel Sure Hotel Collection by Best Western, nestled in picturesque grounds near Ilkley town centre. Enjoy modern amenities alongside Victorian grandeur, with free Wi-Fi and parking for a seamless stay.

Culinary Delights and Scenic Views
Indulge in locally sourced dishes at Brasserie 1, overlooking a lush garden terrace. Unwind by the log fire in the lounge bar or savor panoramic views of Yorkshire Moors from select rooms.

Explore Idyllic Surroundings
Conveniently located near Yorkshire Dales and Ilkley Golf Club, our hotel offers easy access to nature and leisure activities. Whether it's a hike to Cow and Calf Rocks or a round of golf, there's something for everyone.

Book now to immerse yourself in luxury and tranquility at The Craiglands Hotel.

Important information:

This property accepts dogs for an additional cost of GBP 20 per dog, per night.
We have limited availability of pet rooms.
Only pre booked pets are allowed into the hotel.
Dogs have to be on a lead at all time while inside the hotel.
The hotel reserves the right to acceptance of pets into the hotel aye anytime.
In the event of pets defecating in public areas there will be additional charge of £150 added to the guest bill automatically.
Pets are not allowed into the dining areas unless they are registered Guide dogs.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for £20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 2406 reviews
Cleanliness: 6.73
Service: 8.7
Location: 8.74
Room Quality: 7.69
Amenities: 7.22
Value for Money: 7.68
Food and Beverage: 8.73
Overall Experience: 7.7
S
stephen solo_traveller gb
9
2026-07-25 via Nuitee
G
Geoffrey couple gb
7
2026-07-25 via Nuitee
K
Karen solo_traveller gb
10
Perfect location for our stay.
Pros:

Great location and a quick walk down the hill takes you right into the town centre. To the side of the hotel is the path to take you up to the Cow and Calf rocks. Fantastic view from there.
Lovely friendly reception staff. We arrived half an hour early and our room was ready.
Excellent sized room..... Standard double........ Very clean and comfy. Although no air conditioning, a fan was provided.
Love the fact that there was a safe in room too.
Plenty of parking too.
Perfect location for our two night stay and we will definitely book here again next time we visit Ilkley.

Cons:

Nothing to dislike. Yes there may be a bit of paint required here and there - but you are stopping in a beautiful old house.

2026-07-25 via Nuitee
P
Pamela couple gb
8
Nice hotel, would stay there again.
Pros:

The hotel was very welcoming, the staff very friendly. It was also very clean. I was made guest of the day which came with benefits and was a very nice touch.

Cons:

The breakfast was adequate but there could have been more choice. The hotel was at the top of a hill but that wasn’t a problem as it was in a very good location.

2026-07-25 via Nuitee
E
Elizabeth couple gb
9
Excellent
Pros:

Very quiet location away from the town. Clean, comfortable and very spacious rooms

2026-07-24 via Nuitee
C
Carol Bell solo_traveller gb
8
Pros:

Clean. Spacious room deserved upgrade status.

Cons:

Not a problem with hotel or staff but a group of young women spoilt the ambience in the brasserie every morning at breakfasts.
Loud - shouting and laughing across the room at each other no respect for other residents.⁰

2026-07-22 via Nuitee
J
jack solo_traveller gb
10
Pros:

The old building very clean smart helpful staff

Cons:

If i have to be picky the pressure from the shower wasnt strong

2026-07-22 via Nuitee
J
Jayne solo_traveller gb
10
Grateful location
Pros:

Great location. Plenty of parking. Great welcome. Lovely building. Clean and comfortable.
Plenty of things to do in the area.

Cons:

Lack of sockets in the room.

2026-07-22 via Nuitee
S
Suzy solo_traveller gb
10
2026-07-20 via Nuitee
J
Jeanette solo_traveller gb
10
Pros:

Very near town centre, excellent views. Staff couldn't do enough for you. Will definitely stay again

2026-07-20 via Nuitee
G
Graham solo_traveller gb
4
Cons:

Not enough staff nobody on reception to sign in. No food on breakfast buffet

2026-07-20 via Nuitee
A
Adrian couple gb
8
Good traditional hotel in convenient location.
Pros:

Location, cleanliness, breakfast

Cons:

Steep steps to room.

2026-07-19 via Nuitee
A
Andrea couple gb
8
Serviceable hotel, clean but quirky .
Pros:

Serviceable hotel. Quite soulless inside but inexpensive.

Cons:

Very small room with a small window that opened to a brick wall. Getting a drink at the bar took ages

2026-07-19 via Nuitee
R
Richard solo_traveller gb
10
Night in Ilkley
Pros:

Ample parking, polite, helpful staff, spacious clean comfortable room.
Self-service breakfast excellent quality

Cons:

Very busy at breakfast, ran short on some cooked food, had to wait for staff to replenish

2026-07-19 via Nuitee
E
Elizabeth couple gb
9
2026-07-19 via Nuitee
C
C L Taylor solo_traveller gb
10
2026-07-18 via Nuitee
J
Jeltje Ruth couple nl
9
Very nice stay in lovely room and great hotel!
Pros:

Wonderful building, very dedicated staff, lovely room, good beds, clean and very nice bathroom, convenient and quiet location where we would have loved to stay longer, but only stayed one night to start off our walking holiday in the Yorkshire Dales.

Cons:

Breakfast was not included in what we booked because it was cheaper to get something from the local supermarket. However, this was our own choice and no real issue.

2026-07-18 via Nuitee
C
Chris solo_traveller gb
9
2026-07-17 via Nuitee
E
ella couple gb
10
2026-07-16 via Nuitee
H
Hazel couple gb
8
2026-07-16 via Nuitee