Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent cleanliness
Very helpful and friendly staff (named staff praised)
Comfortable beds and well-appointed rooms
Outstanding breakfast and buffet service
Convenient, strategic location
Good spa/massage service
Quick and attentive room service
Cons:
Occasional weak Wi‑Fi
No hairdryer in some rooms
Price perceived as high by some guests
One report of not receiving an electronic invoice / minor administrative delay

Categories

Cleanliness
9.8
Consistently praised across multiple reviews ("النظافة", "انظف فندق", "Hotel Propre"); rooms and linens described as very clean.
Service
9.7
Numerous compliments to reception and staff by name (e.g., Abdulrahman, Alshahry), described as very helpful, professional and attentive; some mentions of excellent room service and concierge.
Location
9.6
Multiple mentions of a strategic, convenient location near airport, corniche and train station; described as 'مميز' and 'قريب من كل شي'.
Room Quality
9.5
Beds described as very comfortable, furniture new and rooms well designed; guests repeatedly said rooms were tidy and pleasant.
Amenities
8.9
Good facilities noted (massage praised, room service, buffet), but some negatives: occasional weak Wi‑Fi and absence of a hairdryer reported.
Value for Money
8.6
Generally positive but a few guests noted price concerns (one said price was the only negative) and a billing/invoice issue was reported.
Food and Beverage
9.7
Breakfast repeatedly called "خيالي"/excellent; buffet and dining service praised as very good and well staffed.
Overall Experience
9.4
Overwhelmingly positive sentiment: many guests said 'everything' was perfect, would return, and described an excellent stay despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:29

Property Description

Luxurious Amenities
Experience luxury at its finest at Crowne Plaza - Jeddah Al Salam, an IHG Hotel. From the outdoor swimming pool to the well-equipped fitness centre, we offer top-notch amenities to make your stay unforgettable.

Culinary Delights
Indulge in a culinary journey at our on-site restaurant offering delectable dishes or opt for the convenience of room service. Enjoy a hearty buffet or a continental breakfast to start your day on a delicious note.

Relaxation and Convenience
Unwind at our spa center or take in stunning city views from the terrace. With a 24-hour front desk, free WiFi, and complimentary toiletries, we ensure your comfort and relaxation are our top priorities. Book your stay now at Crowne Plaza - Jeddah Al Salam, an IHG Hotel for a truly exceptional experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.4
Based on 1292 reviews
Cleanliness: 9.8
Service: 9.7
Location: 9.6
Room Quality: 9.5
Amenities: 8.9
Value for Money: 8.6
Food and Beverage: 9.7
Overall Experience: 9.4
O
Oliver • couple • sa
10
Amazing and excellent
Pros:

Amazing stay always at Crowne Plaza Al Salam, near Hospitals and Red Sea Mall

Cons:

Stay was too short

2026-11-04 • via Nuitee
S
Stephen • solo_traveller • sa
7
2026-11-03 • via Nuitee
M
mohammad • solo_traveller • sa
10
Pros:

النظافة
الطاقم
الإفطار خيالي

2026-10-26 • via Nuitee
A
Abdalla • solo_traveller • eg
10
2026-10-26 • via Nuitee
Y
Yousef • extended_group • kw
10
2026-10-21 • via Nuitee
A
Abdalla • solo_traveller • eg
10
Pros:

Every thing was perfect,
food and cleaning were very good

Cons:

I asked for electronic invoice i didn't receive, also sometimes not always WIFI was a bit weak

2026-10-16 • via Nuitee
F
faisal • solo_traveller • sa
10
شكرا لكم
Pros:

السرير جدا مريح

Cons:

لاشي

2026-10-15 • via Nuitee
M
Mohammed • couple • sa
10
2026-10-13 • via Nuitee
A
Amira • solo_traveller • sa
10
2026-10-13 • via Nuitee
F
Fouz • solo_traveller • sa
10
شكرا لفندق كروان بلازا جدة ،، ولطاقم العمل والفريق الاداري
Pros:

الاستقبال خصوصا الاستاذ المميز والقدير محمد
خدمة نظافة الغرف رائعه
خدمة طلب الطعام للغرفة مع تحياتي لاهتمام المشرف مصري الجنسيه
الاستقبال في بوفيه الافطار شكرا للزميلات
الخدمة داخل البوفيه رائعه
المساج رائع شكرا للمختصه مارلي جولد
شكرا ل شكرلي

Cons:

الموقع مميز وقريب من محطة القطار
تصميم الغرف مخدومة بشكل جيد
الاعتماد على الخدمات الذكية
لوبي الفندق سهل الوصول

2026-10-11 • via Nuitee
M
Mohammed • couple • sa
10
مكان جميل وقريب من كل شي تحتاجه
Pros:

مكان نظيف جدا وتعامل واسلوب موظفين الاستقبال لطيف وموقع استراتيجي قريب من المطار ومن الكورنيش والمطاعم اكرر التجربة باذن الله

Cons:

لا يوجد شي للامانة كل شي جميل

2026-10-09 • via Nuitee
L
Laila • couple • om
10
Pros:

Literally everything, no single negative thing (except the price)

Cons:

Nothing

2026-10-08 • via Nuitee
K
khadidja • solo_traveller • sa
10
Pros:

L'hôtel Propre, la réception est chaleureuse, un bon rapport qualité prix

Cons:

Pas de sèche cheveux

2026-09-18 • via Nuitee
W
Wedad • family_with_children • sa
10
2026-09-18 • via Nuitee
A
Abdullah • couple • sa
10
Amazing hotel in Jeddah
Pros:

Very good and excellent hotel staff are very friendly specially Alshahry

I would stay aging here for sure

Cons:

Nothing

2026-09-17 • via Nuitee
F
FAHHAD AWADH MUAYBID • couple • sa
10
2026-09-15 • via Nuitee
A
Affan • couple • sa
10
2026-09-15 • via Nuitee
I
Issa • couple • sa
9
Pros:

Staff especially the receptionist were really helpful.

2026-09-15 • via Nuitee
K
khaled • solo_traveller • sa
10
فندق جمل
2026-09-15 • via Nuitee
A
Almejrad • couple • sa
10
Pros:

أتقدم بجزيل الشكر والتقدير للأستاذ عبدالرحمن، موظف الاستقبال، على تعامله الاستثنائي وأخلاقه الراقية. كان في غاية التعاون والخدمة منذ اللحظة الأولى، واستقبلنا بكل بشاشة واهتمام وحرص على راحتنا.

وعلى الرغم من حدوث بعض التأخير، تعامل عبدالرحمن مع الموقف بمنتهى الاحترافية والهدوء والرقي، وتابع الأمر باهتمام كبير، وحرص بكل صدق على إيجاد الحل المناسب وتعويضنا بطريقة جعلتنا نشعر بالتقدير والاهتمام. لم يكن تعامله مجرد أداء لواجبه، بل كان مثالًا رائعًا لحسن الضيافة والذوق والاحترافية.

بفضل أسلوبه الراقي وروحه المتعاونة، تحولت تجربة كان من الممكن أن تكون غير مرضية إلى تجربة إيجابية جدًا، وغادرنا الفندق ونحن في غاية الرضا والسعادة. عبدالرحمن بالفعل واجهة مشرّفة للفندق، ويستحق كل الشكر والثناء والتقدير على خدمته المتميزة.

2026-09-14 • via Nuitee