The Crown & Greyhound by Innkeeper's Collection

Hotels
8.2 (1381 reviews)
73 Dulwich Village, Dulwich , London , GB

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Restaurant
Heating
Garden
Bar
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Convenient location
Cons:
Cleanliness issues
Room comfort concerns
Slow check-in

Categories

Cleanliness
7.7
Several comments indicated issues with cleanliness, including a dirty room and lumpy pillows.
Service
9.2
Consistently positive feedback on staff friendliness and helpfulness despite some operational delays.
Location
8.7
Location frequently praised for being convenient for various needs.
Room Quality
7.2
Multiple issues reported with room comfort, size, and features.
Amenities
8.2
Some amenities were good, like breakfast, but issues with the standard of some features noted.
Value for Money
7.7
Comments indicated that many felt it was overpriced given the quality and services provided.
Food and Beverage
8.2
Mixed reviews; great breakfast for some but poor quality mentioned by others.
Overall Experience
8.7
Generally a positive sentiment, with many expressing they would return despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:33

Property Description

Charming Terrace and British Cuisine

Nestled in London, The Crown & Greyhound by Innkeeper's Collection boasts a charming terrace and is conveniently situated near popular attractions like O2 Academy Brixton and Crystal Palace Park. Indulge in delectable British cuisine at the in-house restaurant during your stay.

Comfortable Accommodations

Each room at the hotel is thoughtfully equipped with a wardrobe, a flat-screen TV, and a private bathroom for your comfort. Enjoy the convenience of coffee and tea making facilities in every room.

Convenient Location

With Battersea just 5 km away and London City Airport a short 11 km drive, The Crown & Greyhound offers a prime location for both leisure and business travelers alike.

Book now to experience the perfect blend of comfort and convenience at The Crown & Greyhound by Innkeeper's Collection.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.2
Based on 1381 reviews
Cleanliness: 7.7
Service: 9.2
Location: 8.7
Room Quality: 7.2
Amenities: 8.2
Value for Money: 7.7
Food and Beverage: 8.2
Overall Experience: 8.7
M
McDuffus • family_with_children • gb
10
Fantastic!
2026-09-19 • via Nuitee
C
Charles Philip • solo_traveller • ca
9
2026-09-19 • via Nuitee
P
Paul • couple • gb
9
2026-09-17 • via Nuitee
A
Adel • solo_traveller • dz
8
2026-09-17 • via Nuitee
A
Alice • solo_traveller • gb
10
Pros:

Beautiful place, friendly helpful staff

2026-09-16 • via Nuitee
M
Maria • solo_traveller • gb
10
Comfortable clean beautiful decor friendly staff
Pros:

Clean and beautiful

2026-09-15 • via Nuitee
G
Geraldine • solo_traveller • us
6
I could not wait for the time to end. It was a very unpleasant place to stay.
Pros:

The room was exceedingly small and dark. There was no staff available to help with temperature controls, lack of WiFi, operation of the coffee machine, and general sense of being acknowledged or greeted. Staff spoke to me only when I asked a question.
I never knew who was in charge - if anyone.
The cleaning ladies answered some questions and supplied additional toilet paper when asked.

Cons:

Lack of personal touch. It was as if no one cared about guests. We were just anonymous people who passed through the bar area.
I met the so-called manager on the morning I left. This happened only because I approached him where he was standing at the bar with a computer. I asked for a final tally of costs and told it was not possible.
He never made an attempt to greet me or wish me a good stay. No one ever asked if I needed anything. I would nor recommend this hotel or any hotels belonging to this group.

2026-09-15 • via Nuitee
C
Chris • couple • gb
9
Highly Enjoyable Stay in Dulwich
Pros:

Room was very welcoming. It was spacious, clean, appeared freshly decorated, very well laid out with mirrors (one full length), dressing table, plentiful electric/usb sockets, fridge with complimentary waters, and an efficient air conditioning unit. Plus a good tea/coffee/milk/biscuit selection to accompany the kettle and SMEG coffee pod machine.

Cons:

Nothing springs to mind.

2026-09-12 • via Nuitee
K
Katie • solo_traveller • us
8
2026-09-12 • via Nuitee
P
Perry Alexis • couple • gb
1
2026-09-10 • via Nuitee
V
Victoria • solo_traveller • je
8
2026-09-10 • via Nuitee
S
Sheila • solo_traveller • gb
10
Pros:

Staff were incredibly helpful. Atmosphere in hotel was very welcoming

Cons:

It would have been nice to have fresh fruit for breakfast

2026-09-10 • via Nuitee
G
Gwen • couple • gb
9
2026-09-09 • via Nuitee
H
Hannah • family_with_children • gb
9
An easy fab stay in a super room. Friendly staff, delicious food and super room.
Pros:

The room was lovely, bright and clean and the staff were on hand to hep throughout our stay

Cons:

All fab - thank you

2026-09-08 • via Nuitee
S
Susan • family_with_children • gb
10
Very good
Pros:

Great location. Friendly staff

2026-09-07 • via Nuitee
G
Ginette • couple • gb
9
2026-09-07 • via Nuitee
K
Kelly • couple • us
5
It was okay, but not very customer friendly.
Pros:

Very cozy

Cons:

Staff did not display good customer service. Would not give any consideration to early check in. Charged us for breakfast on the last day even thought we had to leave early for the airport. Told us they didn’t do carry out breakfast.

2026-09-07 • via Nuitee
C
Claire • couple • gb
8
2026-09-03 • via Nuitee
S
Sue • solo_traveller • za
8
Great place to stay, lovely village atmosphere and close to London
Pros:

Staff helpful and efficient
Checking in and out great

Cons:

The bathroom was not great possibly because it was obviously for mobility challenged guests

2026-09-03 • via Nuitee
B
Brookes • couple • gb
9
2026-08-31 • via Nuitee