The Crown & Greyhound by Innkeeper's Collection

Hotels
8.2 (1287 reviews)
73 Dulwich Village, Dulwich , London , gb

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Convenient location
Cons:
Cleanliness issues
Room comfort concerns
Slow check-in

Categories

Cleanliness
7.7
Several comments indicated issues with cleanliness, including a dirty room and lumpy pillows.
Service
9.2
Consistently positive feedback on staff friendliness and helpfulness despite some operational delays.
Location
8.7
Location frequently praised for being convenient for various needs.
Room Quality
7.2
Multiple issues reported with room comfort, size, and features.
Amenities
8.2
Some amenities were good, like breakfast, but issues with the standard of some features noted.
Value for Money
7.7
Comments indicated that many felt it was overpriced given the quality and services provided.
Food and Beverage
8.2
Mixed reviews; great breakfast for some but poor quality mentioned by others.
Overall Experience
8.7
Generally a positive sentiment, with many expressing they would return despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:33

Property Description

Charming Terrace and British Cuisine

Nestled in London, The Crown & Greyhound by Innkeeper's Collection boasts a charming terrace and is conveniently situated near popular attractions like O2 Academy Brixton and Crystal Palace Park. Indulge in delectable British cuisine at the in-house restaurant during your stay.

Comfortable Accommodations

Each room at the hotel is thoughtfully equipped with a wardrobe, a flat-screen TV, and a private bathroom for your comfort. Enjoy the convenience of coffee and tea making facilities in every room.

Convenient Location

With Battersea just 5 km away and London City Airport a short 11 km drive, The Crown & Greyhound offers a prime location for both leisure and business travelers alike.

Book now to experience the perfect blend of comfort and convenience at The Crown & Greyhound by Innkeeper's Collection.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    No parking available.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.2
Based on 1287 reviews
Cleanliness: 7.7
Service: 9.2
Location: 8.7
Room Quality: 7.2
Amenities: 8.2
Value for Money: 7.7
Food and Beverage: 8.2
Overall Experience: 8.7
D
David • couple • ie
10
2026-06-06 • via Nuitee
M
Michelle • extended_group • gb
9
Good
Pros:

Staff were helpful

Cons:

I had asked for a twin and got a double bed . I was with my daughter so we had to share . The bed was very big so wasn’t a problem , but a twin would have been better

2026-06-04 • via Nuitee
R
Richard • solo_traveller • gb
10
2026-06-03 • via Nuitee
I
Iain • couple • au
8
Dog and Crown - a great Pub
Pros:

Very good location, close to Park and at least 6 restaurant options within short walking distance. The staff were very helpful and polite. Great restaurant for breakfast and a lovely bar and beer garden. The room was spacious and comfortable.

Cons:

Not Applicable.

2026-06-03 • via Nuitee
M
Michael • couple • gb
8
Excellent rooms & location
Pros:

Spacious room with sofa. Breakfast very good. Very clean room. Tea/coffee provided. Good choice of food in the restaurant. Staff very friendly & helpful. Great outside pub garden with heaters & blankets.

Cons:

The room we had (room 20) was at the very top floor. No lift, so would need help if heavy luggage. The reception staff offers help if needed when checking in.

2026-06-03 • via Nuitee
D
Dawn • extended_group • gb
6
A lovely room, very quiet despite the bar/restaurant being very busy, but came up short due to the maintenance issue
Pros:

Lovely room that slept 3 of us comfortably.

Cons:

On arrival I was checked in to a room that someone else was in. Quickly rectified by staff member. TV didn’t work in room - staff tried hard to fix it but weren’t able to. Safe didn’t work either - someone had taken the batteries out. Wasn’t fixed to wardrobe either so fairly easy to remove. Staff tried really hard to rectify all these things but they were very busy and shouldn’t have needed to deal with things not working. Breakfast was disappointing - it is a shame cereals and fruit/yogurt weren’t offered on the menu. There were only cooked options available., although we did see another guest with this combination on leaving the restaurant on our final morning so maybe it was only offered to guests on a specific package?Water and filter coffee available for guests to help themselves to.

2026-06-01 • via Nuitee
J
Jane • solo_traveller • gb
9
2026-06-01 • via Nuitee
C
Courtney • extended_group • gb
10
Perfect night away would stay again
Pros:

Room was lovely and clean. Very comfortable stay all facilities were great. Loved having a terrace to sit out in in the morning

Cons:

Weren’t able to guarantee parking and that the restaurant uses the hotel parking. Although hotel staff were helpful and it worked out ok just not in an ‘official’ parking bay…

2026-06-01 • via Nuitee
C
Cathy • solo_traveller • gb
8
Great stay walking distance to Brockwell park
Pros:

Beautifully refurbished room. Comfy bed, AC and toiletries . Fab area . Quiet at night

Cons:

Room 14 is very small

2026-06-01 • via Nuitee
P
Philip • couple • gb
10
Great place to stay in Dulwich village
Pros:

Lovely rooms in a great location with an awesome terrace to relax and enjoy a drink in front of the Inn.

Cons:

Nothing

2026-05-31 • via Nuitee
M
Michael • family_with_children • gb
8
2026-05-29 • via Nuitee
K
Katie • couple • gb
7
Nice hotel, nice room, clean, good breakfast!
Pros:

The hotel and pub was very good with plenty of character and nice interiors. Plenty of spaces to sit inside and out. The garden is particularly nice and welcoming.

The room was very nicely refurbished and decorated (I believe recently) and the breakfast was very good and all the staff were very helpful. Would stay again but in a different room.

Cons:

The negatives were that the room was in the attic and on a hot day this is not pleasant. We couldn't open any windows for a breeze even a couple of inches on each would have helped. I appreciate its a safety issue but it is nice to get some fresh air.

There was an aircon unit which we had to sleep with on all night, however this made a rattle noise every 20mins or so. Which in turn disturbed our sleep.

2026-05-29 • via Nuitee
S
Sylvia • solo_traveller • gb
8
Pros:

Room had all the facilities required
Clean, comfortable bed

Cons:

The reception desk ,could do with a permanent member of staff, to prevent the waiting, and looking for someone to help you

2026-05-28 • via Nuitee
M
Mya • solo_traveller • gb
8
Will be staying again.
Pros:

The room was gorgeous, lovely private outdoor patio. Super convenient location 20mins walk to brockwell park & 20min tube / bus to Brixton & Peckham.

Fold out bed was easy to use and already had bedding - refreshments bar was fully stocked and we even had a mini fridge with both sparkling & still water.

Staff were super helpful - we arrived earlier than check in time so had to wait till the room was ready which was understandable. As we had come for a festival & needed to get ready the staff were extremely accommodating & let us get ready in a private room , great WiFi, Bar and food was good.

It's the 4th time I have stayed over several years and we have never been disappointed

Cons:

It was super hope during our stay - highest temperature was 33c.

We used the Manual to operate the AC however it didn't go lower than 19c and the air flow wasn't very strong so it was a very sweaty night! The only other option was to leave the patio door open which didn't provide much of a difference.

2026-05-27 • via Nuitee
M
Michael • solo_traveller • gb
7
Pros:

Room was nice

Cons:

Check in was quite painful and I got charged twice. The security lock didnt work on the door on the top floor meaning I walked up and down stairs a few times getting my key recut only to find the issue was the door. It might be worth advertising breakfast times at the place of booking. Ipaid for it, only to find out it doesn't start til 7am, when I had to be at work for 7am

2026-05-27 • via Nuitee
N
Nqobile • couple • gb
10
Excellent and very friendly staff
Pros:

Everyone was so helpful

Cons:

Nothing

2026-05-26 • via Nuitee
A
Alyson • couple • gb
10
Lovely hotel , will stay again .
Pros:

Lovely room , quiet , clean and beautifully appointed. Friendly and helpful staff. Easy check in and checkout. We didn’t have breakfast but would definitely have some next time as the dining area looked great .
We will be back !

Cons:

Our room was right at the top of the building and the lift only goes up to the first floor , not easy with luggage. Would request a room lower down next time.

2026-05-26 • via Nuitee
J
Jodie • extended_group • gb
10
What a find!
Pros:

The room, the outdoor spaces, the food, the staff, all gorgeous!

Cons:

Nothing, we loved it, we will be back!

2026-05-26 • via Nuitee
W
Wenche • couple • no
9
Pros:

Personalet var veldig hyggelige og hjelpsomme. Det var god service og rommene var rene.

2026-05-26 • via Nuitee
P
Peter • solo_traveller • gb
10
2026-05-24 • via Nuitee