The Z Hotel Trafalgar

Hotels
Z Hotels
8.6 (13789 reviews)
53 Chandos Place , London , gb

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Laundry
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great Location
Friendly Staff
Cons:
Small Rooms
Hard Beds

Categories

Cleanliness
8.45
Many reviews mention cleanliness positively, but hair in the bed affected overall sentiment.
Service
9.25
Staff were frequently praised for their friendliness and attentiveness.
Location
9.25
Location was repeatedly highlighted as a strong point in multiple reviews.
Room Quality
7.75
Rooms were often described as small with some lacking windows, affecting comfort.
Amenities
8.75
Amenities were generally deemed good, with positive remarks about breakfast and coffee facilities.
Value for Money
7.75
Opinions vary, with some finding it overpriced for the small room sizes.
Food and Beverage
8.75
Positive comments about the complimentary wine and cheese evening.
Overall Experience
8.85
Overall, guests had a satisfactory experience despite some room shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 15:17

Property Description

Prime Location in London
The Z Hotel Trafalgar offers a prime location in the heart of London, just steps away from iconic landmarks and world-renowned theaters. Guests can immerse themselves in the vibrant city life with ease.

Modern Amenities and Comfort
Experience comfort and convenience in every room at The Z Hotel Trafalgar. From air-conditioning and flat-screen TVs to plush bedding and free WiFi, every detail is designed to enhance your stay.

Multilingual Assistance and Nearby Attractions
The hotel's multilingual staff ensures a smooth and welcoming experience for guests from around the globe. Explore nearby attractions like Trafalgar Square, Royal Opera House, and Leicester Square Underground Station effortlessly.

Book now to indulge in luxury and convenience at The Z Hotel Trafalgar.

Important information:

Please note that the card you made your booking with has to be presented upon arrival along with a matching photo ID.

If the guest is using a corporate or third-party credit card, (Not traveling with the guest) an authorization form must be signed by the card holder, also a copy of the credit card and a Valid Government Issued ID must be provided.

Children (under the age of 18) can stay only if accompanied by a parent or a guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.6
Based on 13789 reviews
Cleanliness: 8.45
Service: 9.25
Location: 9.25
Room Quality: 7.75
Amenities: 8.75
Value for Money: 7.75
Food and Beverage: 8.75
Overall Experience: 8.85
L
Lucio couple ch
8
Pros:

Centralissima accanto a tutto

Cons:

Stanze da camper

2026-07-25 via Nuitee
Z
zbeida solo_traveller fr
7
2026-07-25 via Nuitee
S
Silvia solo_traveller es
6
Pros:

La limpieza

Cons:

La cama malisima

2026-07-25 via Nuitee
E
Erica family_with_children us
8
Pros:

love the location, the enviromental and the people where super nice, specially at the bar and restaurant. i really recomended you to stay here some time if you travel to London, great location, you can walk everywhere and is super safe.

2026-07-24 via Nuitee
C
Carolyne solo_traveller gb
4
Very disappointing this was my second stay and not sure i would book again
Pros:

The hotel was advertised as having airconditioning which wasn't working. The staff knew this as the hall littered with fans and engineer on site. They didn't advise guest and waited for complaint before taking action.if the staff had been proactive i could have understood. Also breakfast had meat sitting out in the heat.

Cons:

See abive

2026-07-24 via Nuitee
A
Andrew solo_traveller gb
8
2026-07-24 via Nuitee
A
Anne solo_traveller gb
5
I have enjoyed staying at this hotel in the past bbut this visit was very disappointing.
Pros:

Location
Comfortable bed
Clean room

Cons:

The first room I was given was so cramped as there was a pillar that I had to squeeze pat to get to the bed.
The tv wasn’t working.
I asked to change rooms. The tv there switched off after a few minutes but I didn’t report it as I didn’t want to change rooms again.
The breakfast was very disappointing. I waited about 15 mins for a cup of tea as there were no clean cups.

2026-07-24 via Nuitee
L
Laurence solo_traveller be
10
Pros:

Situation géographique, personnel aimable

Cons:

Chambres un peiu trop petites , plus d'oeufs pour le petit déjeuner

2026-07-24 via Nuitee
L
Lisa solo_traveller gb
10
Pros:

Great location and great value for quality of hotel.
It’s simply a place to pop your head so the lack of window is a great swap for an affordable price.

2026-07-24 via Nuitee
R
Raissa solo_traveller br
10
2026-07-23 via Nuitee
J
Josh couple gb
1
2026-07-22 via Nuitee
D
David couple gb
9
Pros:

Position good value

Cons:

Nothing

2026-07-22 via Nuitee
S
Sean solo_traveller au
8
A great compact little room
2026-07-22 via Nuitee
S
Suzanne family_with_children gb
9
Excellent stay. Couldn’t recommend this hotel high enough. Staff also brilliant.
Pros:

Friendly lovely staff. Great location. Nice breakfast.

Cons:

The bed was a bit hard for me but my daughter loved it.

2026-07-22 via Nuitee
R
Richard solo_traveller us
10
Fantastic location with everything nearby
Pros:

Everything was fantastic. The staff were incredibly friendly, and the room checked all the boxes for what I needed

Cons:

The bed is a little stiff.

2026-07-22 via Nuitee
S
Siim extended_group ee
8
Pros:

väga hea asukoht.
vaikne koht, samas on baarid ja söögikohad väga lähedal.
samas väga turvaline, politseiasutused kohe kõrval.

Cons:

teenindajad rääkida majutuse võimalustest ja ostetud paketi sisust

2026-07-22 via Nuitee
D
Debi Hamer solo_traveller gb
9
Pros:

Clean room, bottle of water complementary

Cons:

Small, bed was up against the wall one side

2026-07-21 via Nuitee
C
Carodragon solo_traveller ch
10
Pros:

The hotel was centrally located, within walking distance from the main attractions of London.
The hotel bedroom was small but functional.
It had everything we needed.
Th room was modern and very clean.
Can't recommend this hotel highly enough.

2026-07-21 via Nuitee
T
Tim solo_traveller gb
10
2026-07-21 via Nuitee
R
Rebecca family_with_children gb
7
Great hotel location and staff great but uncomfortable bed.
Pros:

Great location, friendly staff, clean functional room

Cons:

The bed was very hard and uncomfortable, unfortunately I wouldn’t stay again purely for this reason.

2026-07-21 via Nuitee