The Z Hotel Trafalgar

Hotels
Z Hotels
8.6 (13916 reviews)
53 Chandos Place , London , gb

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Laundry
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great Location
Friendly Staff
Cons:
Small Rooms
Hard Beds

Categories

Cleanliness
8.45
Many reviews mention cleanliness positively, but hair in the bed affected overall sentiment.
Service
9.25
Staff were frequently praised for their friendliness and attentiveness.
Location
9.25
Location was repeatedly highlighted as a strong point in multiple reviews.
Room Quality
7.75
Rooms were often described as small with some lacking windows, affecting comfort.
Amenities
8.75
Amenities were generally deemed good, with positive remarks about breakfast and coffee facilities.
Value for Money
7.75
Opinions vary, with some finding it overpriced for the small room sizes.
Food and Beverage
8.75
Positive comments about the complimentary wine and cheese evening.
Overall Experience
8.85
Overall, guests had a satisfactory experience despite some room shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 15:17

Property Description

Prime Location in London
The Z Hotel Trafalgar offers a prime location in the heart of London, just steps away from iconic landmarks and world-renowned theaters. Guests can immerse themselves in the vibrant city life with ease.

Modern Amenities and Comfort
Experience comfort and convenience in every room at The Z Hotel Trafalgar. From air-conditioning and flat-screen TVs to plush bedding and free WiFi, every detail is designed to enhance your stay.

Multilingual Assistance and Nearby Attractions
The hotel's multilingual staff ensures a smooth and welcoming experience for guests from around the globe. Explore nearby attractions like Trafalgar Square, Royal Opera House, and Leicester Square Underground Station effortlessly.

Book now to indulge in luxury and convenience at The Z Hotel Trafalgar.

Important information:

Please note that the card you made your booking with has to be presented upon arrival along with a matching photo ID.

If the guest is using a corporate or third-party credit card, (Not traveling with the guest) an authorization form must be signed by the card holder, also a copy of the credit card and a Valid Government Issued ID must be provided.

Children (under the age of 18) can stay only if accompanied by a parent or a guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.6
Based on 13916 reviews
Cleanliness: 8.45
Service: 9.25
Location: 9.25
Room Quality: 7.75
Amenities: 8.75
Value for Money: 7.75
Food and Beverage: 8.75
Overall Experience: 8.85
V
Valentina solo_traveller gb
10
Great value
Pros:

Great value for money and location unbeatable

Cons:

It was ok, but keep in mind the room was very small, difficult to open the luggage type of small

2026-08-08 via Nuitee
D
Dan solo_traveller gb
9
2026-08-08 via Nuitee
V
Vinluan extended_group us
10
Pros:

The location is fantastic. The rooms are efficiently spaced and include coffee, tee and water. There is a filter water station in the lobby that made it easy to refill our water bottles before going out to explore. The National Gallery is a short walk away and there are so many options for food, coffee and late night drinks. Jojie at the front desk was super helpful and knowledgeable. We’d definitely stay again and hope jojie is there as well!

2026-08-08 via Nuitee
P
Pinedo solo_traveller es
9
2026-08-08 via Nuitee
A
Adeline couple fr
10
2026-08-08 via Nuitee
D
Daniel solo_traveller gb
9
Pros:

The staff were excellent. Very friendly and always happy to help.

2026-08-07 via Nuitee
E
Evelina solo_traveller ro
10
2026-08-07 via Nuitee
Y
Yusuf İbrahim solo_traveller tr
10
Otel genel olarak konumu, çalışanların ilgisi ve odaların temizliği ile harika bir deneyim sunmakta
Pros:

Otelin konumunun hem toplu taşımaya hem de önemli kültürel mekanlara kısa mesafede olması en sevdiğim özelliklerden biriydi.Ayrıca, çalışanların ilgisi ve yardımseverliği rahat bir konaklama geçirmemdeki en önemli faktörlerden biriydi.

2026-08-07 via Nuitee
G
Graham solo_traveller gb
9
Pros:

Area in London very convenient

Cons:

2 days stay

2026-08-07 via Nuitee
K
Kevin solo_traveller gb
8
2026-08-06 via Nuitee
M
Mel solo_traveller gb
9
Pros:

Close to centre

Cons:

Nothing

2026-08-06 via Nuitee
S
Stephen couple ie
8
2026-08-06 via Nuitee
M
Merve family_with_children tr
9
Good location, clean room
Pros:

The location was excellent. The room was clean and comfortable. They were helpful in letting us leave our luggage before check-in and after check-out. The staff were very polite.

Cons:

There was no fridge in the room. Although I generally didn’t hear any noise from the other rooms, one night I was woken from my sleep by the room shaking due to people making a racket in another room.

2026-08-06 via Nuitee
R
Renu family_with_children ca
10
Loved it!
Pros:

Fantastic staff - very accommodative and friendly. The room was petite as expected but very functional. I love Z hotel's model - small, compact rooms but at a fraction of a cost you would pay for central London. I will definitely be staying here again if we return to London. Breakfast was great as well

Cons:

NA

2026-08-05 via Nuitee
V
Veronique solo_traveller fr
9
This is a great option for London.
Pros:

While quite small, the room had everything I needed, and was very cosy & comfortable. Granted I was on my own, and you may find it a bit tight with two people, but it's still very doable.
Staff was very friendly and helpful, and I loved the option to get a couple of extra bottles of filtered water from downstairs. The cafe downstairs is very nice too (and makes great coffee!)
There is a Sainsbury nearby, which can be useful, and the area is great with plenty of theaters, restaurants etc.
I wish I could find this type of accommodation everywhere.

Cons:

The only thing I wish they had had was a small fridge, and the aircon struggled a bit in the very hot weather.

2026-08-05 via Nuitee
E
Eduardo couple py
5
Pros:

La ubicacion es perfecta pero las habitaciones son muy pequenas en relacion al precio.

2026-08-05 via Nuitee
P
Paul solo_traveller gb
6
Pros:

Location was great, a minutes away from major attractions! Being able to control lighting levels was amazing too, and the bed was very comfortable

Cons:

The bathroom had privacy stickers on the glass walls. On one section it was completely removed. The shower head was leaking, but after a bit of tightening I was able to fix the issue

2026-08-05 via Nuitee
P
Patrick couple us
4
There is enough room to sleep but nothing else.
Cons:

The room was so small that we could barely move around. The toilet and shower are behind frosted glass, so nothing you do there is secret. We were led to believe a complimentary continental breakfast (i.e., coffee and pastry) was included, but a staff member approached us as we were starting to eat and told us we were not eligible for that amenity. (Mind you, this is after paying more than $200 a da to stay there.) We were told on the second day of our three-day stay that they only offered housekeeping every two days, ostensibly for environmental protection, so our bed was not made and the trash can not emptied.

2026-08-04 via Nuitee
O
Osasere couple gb
10
2026-08-03 via Nuitee
J
Julie solo_traveller gb
9
Pros:

Good location

Cons:

Tiny room, would chose bigger next time

2026-08-03 via Nuitee