Hotel Alpha

Hotels
8.2 (3722 reviews)
Zähringerstrasse 24 , Luzern , ch

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Heating
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Noise issues
Limited room quality

Categories

Cleanliness
7.94
Generally clean, but some rooms had issues with shared bathrooms.
Service
8.61
The staff was very friendly and accommodating.
Location
8.76
Great location in the heart of the city, near attractions.
Room Quality
7.7
Rooms are functional but some report noise and discomfort in shared facilities.
Amenities
7.93
Basic amenities are provided, but some guests noted limitations.
Value for Money
8.39
Good value for the price, especially considering location.
Food and Beverage
8.14
Breakfast received good reviews, though some found it limited.
Overall Experience
8.11
Overall a pleasant stay with positive feedback on various fronts.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 09:45

Property Description

Historic Charm and Modern Comfort
Step into the timeless elegance of Hotel Alpha, established in 1903, offering a serene retreat just a short stroll away from Lucerne's historic center. Enjoy the blend of classic architecture and modern amenities, including free WiFi throughout the property.

Comfortable Accommodations and Delicious Breakfast
Relax in our simply furnished, yet immaculately clean rooms, and start your day with a delicious buffet breakfast to fuel your adventures. Need a hot beverage? Just request an electric kettle from our friendly reception staff.

Convenient Location and Local Dining
Conveniently located within a 10-minute walk from the train station, Hotel Alpha also offers easy access to various local restaurants for a taste of Lucerne's culinary delights. Experience the perfect balance of tranquility and accessibility during your stay with us!

Ready to immerse yourself in the charm of Hotel Alpha? Book now for an unforgettable experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 11 years old stay for CHF 20 per person per night when using an existing bed.
    Children from 12 years old to 15 years old stay for CHF 30 per person per night when using an existing bed.
    Children from 4 years old to 11 years old stay for CHF 20 per person per night when using an available extra bed.
    Children from 12 years old to 15 years old stay for CHF 30 per person per night when using an available extra bed.
    People 16 years old and over stay for CHF 34 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. No extra charges.

  • Parking

    Private parking is possible on site (reservation is needed) and costs CHF 15 per day.

Location

Guest Reviews

8.2
Based on 3722 reviews
Cleanliness: 7.94
Service: 8.61
Location: 8.76
Room Quality: 7.7
Amenities: 7.93
Value for Money: 8.39
Food and Beverage: 8.14
Overall Experience: 8.11
C
Carla • extended_group • es
8
2026-07-25 • via Nuitee
C
CHEON • solo_traveller • kr
10
Pros:

가성비가 좋아요. 샤워실 화장실이 공용인 것은 아쉽지만, 객실 내에 간단한 세면이나 양치가 가능한 세면대는 있습니다. 조식도 맛있었고 무엇보다 직원분들이 매우매우 친절해요. 장기숙박은 모르겠지만, 단기숙박으로는 최고입니다.

Cons:

샤워실 및 화장실이 공용인 것은 아무래도 편하지는 않지만, 알고 간거라 괜찮았어요.

2026-07-25 • via Nuitee
S
Simon • solo_traveller • co
9
2026-07-24 • via Nuitee
S
SARA VIAJERA • solo_traveller • es
10
Pros:

La amabilidad del personal

2026-07-23 • via Nuitee
K
Keith • solo_traveller • gb
8
Pros:

Very clean & comfortable with lovely staff ... Location was good, not far from the main shopping areas & railway station ... It was a 5 minute walk to the bus stop into the centre ... Breakfast was great & served early to get you going

Cons:

The rooms are basic but absolutely fine. Everything is spotlessly clean.

2026-07-23 • via Nuitee
Y
YASUHARU • couple • jp
8
ロケーションから言えば満足
Pros:

朝食付きでリーズナブル。バス券を無料で貰える。駅まで徒歩、10分ぐらいで観光にも便利。

Cons:

シャワー、トイレは共用。

2026-07-23 • via Nuitee
M
mikyung • solo_traveller • kr
7
Pros:

스위스 물가가 물가니만큼 가성비 좋다고 해야겠죠. 역에서 캐리어 끌고 걸어가도 평지여서 큰 무리없는 거리였고 길이 익숙해지고서는 관광지랑도 가깝더라고요. 게스트카드도 주셔서 버스도 잘 이용했습니다. 처음 역에서 나올 때 pilatusplatz(coop반대 방향)쪽으로 나가시면 가기 수월합니다. 화장실도 외부고 공용이지만 정말 겹치지 않더라고요. 사용에 문제없었고 수건은 사용 후 어디 걸어놓지말고 바닥에 떨어뜨려놔야 교체해주십니다. 교체해달라하면 친절하게 새로 주시더라고요. 조식도 간단하지만 맛있게 잘 먹었어요. (호텔 옆에 EVA 케밥&피자 집이 있는데 양 많고 맛있어요)

Cons:

요새 유럽이 더워져서요 선풍기가 있었지만 더울 때는 별 소용이 없었는데 다행히 우리때는 비가 오고 밤에 날이 선선해서 나쁘진 않았어요. 창문을 열면 시원한데 비바람이 많이 불어서 못열기도했고 방충망이 없어서 벌레때문에도 시원하게 옆으로 열긴 힘들고 위쪽으로만 열어놨었네요. 블라인드 작동법도 몰라서 인터넷 검색을 해보았고 연결부위를 다 꺽어서 시계방향이나 반시계방향으로 돌리면 되더라고요. 재미있었습니다.

2026-07-22 • via Nuitee
G
Gabi • solo_traveller • ro
10
2026-07-22 • via Nuitee
W
Wei Ling • couple • tw
9
2026-07-19 • via Nuitee
D
Dorota • solo_traveller • pl
10
Pros:

Miła obsługa w recepcji, bardzo czysto, świetna lokalizacja.

Cons:

Określenie wspólna łazienka zrozumiałam jako wspólną łazienkę dla zamawianych przeze mnie 2 pokoi, a tu były wspólne łazienki na korytarzu. Na szczęście było ich dużo i było wyjàtkowo czysto.

2026-07-19 • via Nuitee
M
Martin • solo_traveller • ch
9
Werde gerne wiederkommen & das Alpha weiterempfehlen.
Pros:

Das symphatische Personal, die ruhige Lage und die Nähe zum Zentrum.

Cons:

Die fehlende Dusche im Zimmer, aber zu dem Preis war das auch okay.

2026-07-19 • via Nuitee
R
Roeland • solo_traveller • be
8
2026-07-19 • via Nuitee
J
JMBO • solo_traveller • ch
8
2026-07-18 • via Nuitee
M
martin • solo_traveller • ie
8
2026-07-18 • via Nuitee
J
Johann • couple • de
9
2026-07-18 • via Nuitee
A
Alejandra • family_with_children • ec
9
Alojamiento correcto para la ciudad :)
Pros:

Mucho orden y limpieza, comodidad y una área preciosa en la que estaba ubicado.

Cons:

No se podía usar la televisión para mirar partidos del mundial. La sala de TV era muy limitada y un par de veces la vi sucia.

2026-07-18 • via Nuitee
D
Dawn • solo_traveller • us
9
Pros:

The quiet location, breakfasts good, service excellent.
From the top floor, we had views of the Alps and Mt Pilatus

Cons:

We were on the top floor and the hot temperatures penitrated through the ceiling... making the room extra hot. But we had a corner room, and we could open wide all three sets of windows.

2026-07-17 • via Nuitee
R
Rudy • solo_traveller • nl
8
Komen zeker terug!
Pros:

Heerlijke bedden, super schoon, net ontbijt en op loopafstand naar het centrum

Cons:

Niks viel tegen, alleen moet je even schakelen omdat er een gedeeld toilet en douche zijn. Eigenlijk viel het reuze mee, het is net als op de camping

2026-07-15 • via Nuitee
T
Tracy • solo_traveller • ch
8
2026-07-15 • via Nuitee
S
SDR13 • solo_traveller • be
7
Pros:

Vriendelijk personeel, goede ligging, deftig ontbijt, propere kamers en gedeelde badkamer.

Cons:

De airco waarvan gesproken wordt, is eerder een klein toestelletje dat weinig uitdoet. Het was nog enorm zweten op de kamers. We vinden het ook iets nr de duurdere kant voor kamers met gedeelde badkamer.

2026-07-15 • via Nuitee