Hotel Alpha

Hotels
8.2 (3625 reviews)
Zähringerstrasse 24 , Luzern , ch

Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Noise issues
Limited room quality

Categories

Cleanliness
7.94
Generally clean, but some rooms had issues with shared bathrooms.
Service
8.61
The staff was very friendly and accommodating.
Location
8.76
Great location in the heart of the city, near attractions.
Room Quality
7.7
Rooms are functional but some report noise and discomfort in shared facilities.
Amenities
7.93
Basic amenities are provided, but some guests noted limitations.
Value for Money
8.39
Good value for the price, especially considering location.
Food and Beverage
8.14
Breakfast received good reviews, though some found it limited.
Overall Experience
8.11
Overall a pleasant stay with positive feedback on various fronts.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 09:45

Property Description

Historic Charm and Modern Comfort
Step into the timeless elegance of Hotel Alpha, established in 1903, offering a serene retreat just a short stroll away from Lucerne's historic center. Enjoy the blend of classic architecture and modern amenities, including free WiFi throughout the property.

Comfortable Accommodations and Delicious Breakfast
Relax in our simply furnished, yet immaculately clean rooms, and start your day with a delicious buffet breakfast to fuel your adventures. Need a hot beverage? Just request an electric kettle from our friendly reception staff.

Convenient Location and Local Dining
Conveniently located within a 10-minute walk from the train station, Hotel Alpha also offers easy access to various local restaurants for a taste of Lucerne's culinary delights. Experience the perfect balance of tranquility and accessibility during your stay with us!

Ready to immerse yourself in the charm of Hotel Alpha? Book now for an unforgettable experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 11 years old stay for CHF 20 per person per night when using an existing bed.
    Children from 12 years old to 15 years old stay for CHF 30 per person per night when using an existing bed.
    Children from 4 years old to 11 years old stay for CHF 20 per person per night when using an available extra bed.
    Children from 12 years old to 15 years old stay for CHF 30 per person per night when using an available extra bed.
    People 16 years old and over stay for CHF 34 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. No extra charges.

  • Parking

    Private parking is possible on site (reservation is needed) and costs CHF 15 per day.

Location

Guest Reviews

8.2
Based on 3625 reviews
Cleanliness: 7.94
Service: 8.61
Location: 8.76
Room Quality: 7.7
Amenities: 7.93
Value for Money: 8.39
Food and Beverage: 8.14
Overall Experience: 8.11
R
Raquel solo_traveller br
10
Pros:

Localização

2026-05-30 via Nuitee
C
Can solo_traveller tr
9
2026-05-30 via Nuitee
J
Joar solo_traveller se
7
Pros:

Bra boende på gångavstånd från Luzern SBB station. Prisvärt med schweiziska mått mätt.

Cons:

Väldigt enkel inredning i rummet. Ok om man bara skall övernatta.

2026-05-29 via Nuitee
R
Ryan solo_traveller gb
7
2026-05-29 via Nuitee
V
Vidal Vazquez solo_traveller es
10
2026-05-29 via Nuitee
M
Miryam solo_traveller mx
9
Pros:

El desayuno

Cons:

Que el check out fuera 11am, por lo menos que fuera a medio día.

2026-05-29 via Nuitee
M
Miguel Sidenei solo_traveller br
9
2026-05-29 via Nuitee
J
J. solo_traveller nl
9
A very nice location to stay at during your visit to Napoli.
Pros:

The breakfast was very nice and the lady who was there on behalf of the property is very friendly.

2026-05-28 via Nuitee
J
Jacqueline.K solo_traveller ie
9
Nice hotel but lacks breakfast variations
Pros:

This hotel is basic but ideal for us. A 10 minute walk from the train station in the opposite direction to main attractions. But in a quite neighborhood.

Wifi was great.

Shared bathroom which were spotless, mens and women were all separate.

I asked for a kettle which was given to me, happy days 🙃

Nice view onto the street

Comfortable beds

Tv rooms and other rooms were on a different floor with boards games etc. Ideal for families on wet days

Staff were lovely and very friendly.

I'd stay here again but maybe give the breakfast a miss

We had 2 rooms for different durations in May 2026.
I stayed for 4 nights while my 2 sons aged 17 & 24 stayed for 1 night. They boys had a huge room with lots of windows.

Cons:

Breakfast wasn't brilliant. Nothing for gluten or dairy free although they did have oat milk.

Fruit salad wasn't fresh, most likely from a tin. Very small selection of meat and cheese and one little cake, no other pastries. Juice wasn't free, from a carton. No hot breakfasts

No tv

2026-05-28 via Nuitee
J
Jasminka solo_traveller be
9
Hôtel à l'atmosphère agrable
Pros:

Chambres rénovées très joliment , bon petit déjeuner ,
quartier agréable à une dizaine de minutes de la gare

2026-05-28 via Nuitee
L
Levente couple hu
9
2026-05-28 via Nuitee
E
Emre Kayaoğlu solo_traveller tr
7
2026-05-28 via Nuitee
M
Melanie solo_traveller de
8
Pros:

Frühstück war ordentlich. Ruhige Lage und Atmosphäre

2026-05-28 via Nuitee
N
Nicolas solo_traveller ch
10
Pros:

Es war alles top

2026-05-28 via Nuitee
D
Deanna family_with_children ca
10
Great value with an excellent breakfast and wonderful front desk staff.
Pros:

Excellent breakfast. Super friendly and helpful front desk staff. Very nice room and great location. Shared bathrooms were fine - plentiful, never crowded and clean.

2026-05-26 via Nuitee
R
Ramya solo_traveller gb
8
Nice stay in the beautiful city of Lucerne!
Pros:

The hotel is located at a quiet and peaceful place, but still it is not very far from the Lucerne city center. There are frequent buses to the Lucerne railway station which is at the center of the city. There is a 5 minutes walk to the bus stop. It is also possible to walk from the station to the hotel if you don't have any heavy luggage. Hotel staff is pleasant. You can keep the luggage at the hotel if you arrive before check-in time. Breakfast was nice. Overall, it was a nice stay in the beautiful city of Lucerne.

Cons:

The hotel has shared bathroom facility in each floor. There are 2 shower rooms and but only 1 toilet. I think it would be better to have at least 2 toilets in each floor as there are more than 10 rooms in every floor.

2026-05-26 via Nuitee
P
Patrizia solo_traveller de
8
2026-05-26 via Nuitee
L
Lawrence couple au
7
Very expensive for what you get
Pros:

Friendly staff at reception. Very basic room but clean.

Cons:

No air conditioning in the room is ridiculous given the price. Stayed there on a run of hot weather and had to keep windows open with a fan constantly. Felt like a developing country.
Shared bathroom was a bit ordinary given the price, but it was at least clean.
Limited vegan options at breakfast.

2026-05-26 via Nuitee
N
nireekshana solo_traveller lk
10
Nice place to stay. Free breakfast. Shared bathrooms are also clean and well-maintained.
Pros:

Breakfast is free. Nice location

Cons:

Shared bathrooms. But they are cleaned

2026-05-25 via Nuitee
H
Helmut couple de
10
2026-05-25 via Nuitee