Hotel Alpha

Hotels
8.2 (3654 reviews)
Zähringerstrasse 24 , Luzern , ch

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Heating
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Noise issues
Limited room quality

Categories

Cleanliness
7.94
Generally clean, but some rooms had issues with shared bathrooms.
Service
8.61
The staff was very friendly and accommodating.
Location
8.76
Great location in the heart of the city, near attractions.
Room Quality
7.7
Rooms are functional but some report noise and discomfort in shared facilities.
Amenities
7.93
Basic amenities are provided, but some guests noted limitations.
Value for Money
8.39
Good value for the price, especially considering location.
Food and Beverage
8.14
Breakfast received good reviews, though some found it limited.
Overall Experience
8.11
Overall a pleasant stay with positive feedback on various fronts.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 09:45

Property Description

Historic Charm and Modern Comfort
Step into the timeless elegance of Hotel Alpha, established in 1903, offering a serene retreat just a short stroll away from Lucerne's historic center. Enjoy the blend of classic architecture and modern amenities, including free WiFi throughout the property.

Comfortable Accommodations and Delicious Breakfast
Relax in our simply furnished, yet immaculately clean rooms, and start your day with a delicious buffet breakfast to fuel your adventures. Need a hot beverage? Just request an electric kettle from our friendly reception staff.

Convenient Location and Local Dining
Conveniently located within a 10-minute walk from the train station, Hotel Alpha also offers easy access to various local restaurants for a taste of Lucerne's culinary delights. Experience the perfect balance of tranquility and accessibility during your stay with us!

Ready to immerse yourself in the charm of Hotel Alpha? Book now for an unforgettable experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 11 years old stay for CHF 20 per person per night when using an existing bed.
    Children from 12 years old to 15 years old stay for CHF 30 per person per night when using an existing bed.
    Children from 4 years old to 11 years old stay for CHF 20 per person per night when using an available extra bed.
    Children from 12 years old to 15 years old stay for CHF 30 per person per night when using an available extra bed.
    People 16 years old and over stay for CHF 34 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. No extra charges.

  • Parking

    Private parking is possible on site (reservation is needed) and costs CHF 15 per day.

Location

Guest Reviews

8.2
Based on 3654 reviews
Cleanliness: 7.94
Service: 8.61
Location: 8.76
Room Quality: 7.7
Amenities: 7.93
Value for Money: 8.39
Food and Beverage: 8.14
Overall Experience: 8.11
L
li chi • couple • tw
8
離車站走路大概12分鐘 在一個很寧靜的區域
Pros:

共用衛浴打掃的非常乾淨

Cons:

房間悶熱 但有附一台電扇
夏天要等到晚上10點太陽下山後才會比較涼

2026-07-04 • via Nuitee
G
Guerrero Bullejos • solo_traveller • es
10
MUY BUENO!
Pros:

Viajamos con nuestro hijo de dos años. El trato por parte del personal EXCELENTE. hotel situado en muy buen sitio, cerca de la estación de tren. Te proporcionan gratis tarjeta para transporte público durante tu estancia. El desayuno es muy bueno y la atención mejor. Si viajamos a Lucerna de nuevo iremos sin pensarlo a este hotel, GRACIAS.

Cons:

Nada.

2026-07-04 • via Nuitee
E
Ernst • solo_traveller • at
8
Idealer Ausgangspunkt um diese wunderschöne Stadt zu erkunden
Pros:

alles top. sehr zentrale Lage, nicht weit vom Bahnhof Luzern entfernt und nur wenige Gehminuten in die Altstadt. Personal sehr freundlich. Frühstück reichhaltig

2026-07-04 • via Nuitee
J
Jason • solo_traveller • gb
9
Very nice hotel with extremely friendly staff and great breakfast
Pros:

Perfect location within easy walking distance from the town

Cons:

Nothing not to like

2026-07-03 • via Nuitee
R
Rodriguez • solo_traveller • mx
10
Pros:

Alojamiento muy comodo y céntrico, se comparte el baño pero nunca lo encontre ocupado, siempre limpio y disponible, te incluye desayuno lo que es un plus. Gran opción de hospedaje

2026-07-03 • via Nuitee
S
Seifulla • couple • kz
4
It was awful, I would recommend this hotel during the summer
Pros:

Location

Cons:

Conditions
Noisy outside, very hot and no air conditioning which is awful when it is almost +40

2026-07-03 • via Nuitee
M
Matilde • family_with_children • it
8
2026-07-03 • via Nuitee
H
heinz • solo_traveller • at
5
Pros:

Es war sehr sauber die Lage ist genial und das Frühstück war okay

Cons:

Das Zimmer hat keine Klimaanlage und nur einen viel zu kleinen Ventilator daher hatten wir ca.30-35° im Zimmer an ein Schlafen war nicht zu denken und es gab auch keine Alternativen sehr schade.

2026-07-02 • via Nuitee
Z
Zaruhi • solo_traveller • am
8
2026-07-02 • via Nuitee
J
Josef • solo_traveller • cz
8
2026-07-01 • via Nuitee
L
LEVENT • family_with_children • tr
9
2026-07-01 • via Nuitee
D
Daniel • extended_group • nl
9
2026-07-01 • via Nuitee
B
BRIJESHKUMAR • couple • gb
10
2026-06-30 • via Nuitee
W
Wafa • solo_traveller • ch
7
Es war Ok für einer Nacht
Pros:

Da das Hotel International Kunden beherberget, soll mindesten die Esswaren beschriftet werden, z.b. Aufschnitt ist es Hun Schwein oder Rind.

Cons:

Was mir nicht gefallen hat die Reaktion der Receptions Dame, wo ich es erwähnt habe mit der Beschriftung. beim check-out

2026-06-30 • via Nuitee
J
Josef • solo_traveller • cz
8
2026-06-30 • via Nuitee
J
jose • solo_traveller • es
8
Pros:

Hostel en el edificio de una antigua cárcel y la ubicación cerca del centro.

Cons:

El desayuno es poco variado.

2026-06-29 • via Nuitee
M
Mayra Paola • couple • cl
8
Bueno
Pros:

Ubicación tranquila cerca de comercios y sanitarios impecables

Cons:

Falta aire acondicionado

2026-06-29 • via Nuitee
C
Colin • solo_traveller • gb
10
2026-06-29 • via Nuitee
E
Esmeralda • solo_traveller • nl
7
2026-06-29 • via Nuitee
M
Myat Hsu Hayman • solo_traveller • mm
8
2026-06-29 • via Nuitee