Hotel Alpha

Hotels
8.2 (3776 reviews)
Zähringerstrasse 24 , Luzern , ch

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Heating
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Noise issues
Limited room quality

Categories

Cleanliness
7.94
Generally clean, but some rooms had issues with shared bathrooms.
Service
8.61
The staff was very friendly and accommodating.
Location
8.76
Great location in the heart of the city, near attractions.
Room Quality
7.7
Rooms are functional but some report noise and discomfort in shared facilities.
Amenities
7.93
Basic amenities are provided, but some guests noted limitations.
Value for Money
8.39
Good value for the price, especially considering location.
Food and Beverage
8.14
Breakfast received good reviews, though some found it limited.
Overall Experience
8.11
Overall a pleasant stay with positive feedback on various fronts.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 09:45

Property Description

Historic Charm and Modern Comfort
Step into the timeless elegance of Hotel Alpha, established in 1903, offering a serene retreat just a short stroll away from Lucerne's historic center. Enjoy the blend of classic architecture and modern amenities, including free WiFi throughout the property.

Comfortable Accommodations and Delicious Breakfast
Relax in our simply furnished, yet immaculately clean rooms, and start your day with a delicious buffet breakfast to fuel your adventures. Need a hot beverage? Just request an electric kettle from our friendly reception staff.

Convenient Location and Local Dining
Conveniently located within a 10-minute walk from the train station, Hotel Alpha also offers easy access to various local restaurants for a taste of Lucerne's culinary delights. Experience the perfect balance of tranquility and accessibility during your stay with us!

Ready to immerse yourself in the charm of Hotel Alpha? Book now for an unforgettable experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.2
Based on 3776 reviews
Cleanliness: 7.94
Service: 8.61
Location: 8.76
Room Quality: 7.7
Amenities: 7.93
Value for Money: 8.39
Food and Beverage: 8.14
Overall Experience: 8.11
S
Sébastien • couple • fr
9
Pros:

The staff was helpful and friendly! The bathrooms were clean and organized. Breakfast was good but could offer a greater variety

2026-08-15 • via Nuitee
H
Henry Shiu Lung • family_with_children • ca
7
Would recommend based on the price point
Pros:

Staff are friendly and helpful, breakfast was decent

Cons:

Room has no AC and need to share washrooms the fan works ok

2026-08-15 • via Nuitee
A
Ardit Zeza • solo_traveller • nl
10
2026-08-15 • via Nuitee
S
Sara • solo_traveller • ma
7
2026-08-15 • via Nuitee
E
Erika • couple • jp
10
2026-08-15 • via Nuitee
L
Li janchieh • solo_traveller • tw
10
Pros:

員工真的很熱情。介紹很多附近的景點跟給我們琉森的交通券。值得推薦的住宿

2026-08-14 • via Nuitee
T
Tiffany • solo_traveller • tw
8
CP值不錯
Pros:

很乾淨，有附電風扇，共用衛浴不需要等。

2026-08-14 • via Nuitee
I
Irina • solo_traveller • us
9
Nice place to practice a spartan humble life to appreciate all comfort you have at home.
Pros:

Easy walk from the train station. It is important if you do not rent a car. Place was close to the old town, supermarket and bus station to go on the day trip to the mountains.

Cons:

No a/c, but nights were cool, and you could keep your window open-- no noise and mosquitos! No iron and iron board.

2026-08-13 • via Nuitee
Y
yvette • extended_group • au
7
Fabulous location with great breakfast in clean rooms great for groups
Pros:

Clean bathrooms and central location - great value for money.

Cons:

No air conditioner in 35 degree heat. Rooms were super hot. Staff provided fans

2026-08-13 • via Nuitee
P
Pin Chun • couple • tw
8
Pros:

早餐

2026-08-13 • via Nuitee
B
Bartosz • solo_traveller • pl
6
2026-08-11 • via Nuitee
H
Hafida • couple • fr
2
2026-08-11 • via Nuitee
D
Daphne • solo_traveller • nl
9
Pros:

Super fijne plek om uit te rusten na een lange trip .

Cons:

Er was warm in de kamer .

2026-08-11 • via Nuitee
M
Marie-Lucie • solo_traveller • fr
8
2026-08-11 • via Nuitee
P
Péter • solo_traveller • hu
9
Pros:

Very nice staff! Not too far from the train station.

2026-08-11 • via Nuitee
M
MARY • couple • ie
8
Nice hotel inside and outside, located about 12 mins walk from the main train station.
Pros:

Hotel Alpha was in a scenic location. The area was established and had lots of mature trees. The dining room looked nice also. Staff were plesant and helpful.

Cons:

Unfortunately, even though all parts of the hotel were very clean looking, there were a lot of long black hairs in the area of the bedroom sink and a few beside the bed. No aircon in room but there was a plug-in fan available which unfortunately wasn't much good with the high temperatures while we were there.

2026-08-11 • via Nuitee
S
Sode • solo_traveller • at
7
2026-08-11 • via Nuitee
D
Denise • solo_traveller • de
7
Minimalistisches Hotel - für kurze Trips ok
Pros:

Die Mitarbeiterinnen waren alle unglaublich freundlich und hilfsbereit! Da hat man sich direkt willkommen gefühlt. Das Frühstück war klein, aber absolut ausreichend. Ich hatte ein Zimmer mit Balkon zu einem herrlichen Altbau-Innenhof und das hat meinen Aufenthalt enorm aufgewertet. Zuvor hatte ich etwas Bedenken wegen des Gemeinschaftsbads, aber es gab auch extra getrennte Badezimmer für Männer und Frauen. Zudem war das super sauber (wirklich ganz großes Lob!) und die Duschen waren einzelne kleine Räume, die abschließbar waren. Man hatte also auch genug Privatsphäre.

Auch die Lage ist top, man kommt schnell zum Bahnhof, aber auch zu den Pilatusbahnen. Für einen kurzen Aufenthalt kann ich das also sehr empfehlen.

Cons:

Alles hatte eher Jugendherberge-Stil, die Zimmer glichen einem Krankenhaus. Da könnte mehr Liebe in Möbel und Dekoration gesteckt werden, um alles etwas gemütlicher und moderner zu gestalten. Die Zimmer sind zudem sehr hellhörig. Ich hörte meinen Nachbarn bis tief in die Nacht erst telefonieren, dann Videos anschauen.

2026-08-11 • via Nuitee
A
Akifumi • solo_traveller • jp
8
コストパフォーマンス
Pros:

コストパフォーマンスは良いと感じました。
部屋の広さも十分で、WiFi も問題ありませんでした。
シャワーは共用ですが、二つありますので、待つことはありませんでした。

Cons:

近くにお店が無いので、夜間に飲み物等を購入するのに駅近くまで出向く必要がありました。

2026-08-10 • via Nuitee
R
Raj • family_with_children • es
3
Pros:

Just the location, walk able distance to the train station.

Cons:

Poor service, Rude behaviour by the receptionist (man )
We were asked to sleep with the window open

2026-08-10 • via Nuitee