NEOS HOTEL

Hotels
9 (1148 reviews)
Kabanbay Batyra Prospekt 45/1 , Astana , kz
+7 778 455 0440

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Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Cleanliness
Service
Breakfast
Location
Cons:
Noise
Price
Limited Amenities

Categories

Cleanliness
8.46
Overall clean as noted but some issues reported with the service cleaning during meals.
Service
9.93
Generally positive feedback on helpfulness of staff and services provided.
Location
9.47
Convenient location mentioned in multiple reviews.
Room Quality
8.42
Room quality noted positively although some issues with noise and comfort reported.
Amenities
8.45
Many positive remarks but noted lack of certain amenities and services.
Value for Money
8.41
Concerns raised about pricing in comparison to the offerings.
Food and Beverage
9.46
Breakfast and dining options received several compliments.
Overall Experience
9.43
Overall positive sentiment despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 03:09

Property Description

Luxurious Accommodation with Stunning City Views

NEOS HOTEL in Astana offers a 4-star experience with a fitness centre, free private parking, and a beautiful garden. Guests can indulge in city views from the rooms, dine at the on-site restaurant, and unwind at the bar. The 24-hour front desk, airport transfers, and free WiFi ensure a seamless stay.

Comfortable Rooms with Modern Amenities

Each air-conditioned room at NEOS HOTEL is thoughtfully equipped with a desk, minibar, flat-screen TV, and a private bathroom. Guests can enjoy a relaxing sauna and partake in activities like hiking in the picturesque surroundings of Astana.

Convenient Location with Nearby Attractions

Situated close to popular landmarks like Alau Ice Palace and Astana Arena, NEOS HOTEL provides easy access to key attractions. Start your day with a delicious breakfast before exploring the vibrant city of Astana.

Book your stay at NEOS HOTEL for a memorable experience in Astana!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9
Based on 1148 reviews
Cleanliness: 8.46
Service: 9.93
Location: 9.47
Room Quality: 8.42
Amenities: 8.45
Value for Money: 8.41
Food and Beverage: 9.46
Overall Experience: 9.43
A
Alfiya • couple • kz
10
2026-07-25 • via Nuitee
A
Alexander • solo_traveller • de
9
2026-07-24 • via Nuitee
B
Babined • solo_traveller • kz
8
Все хорошо
Pros:

Расположение чисто уютно

Cons:

Нет салфеток

2026-07-22 • via Nuitee
Фёдор • solo_traveller • kz
10
2026-07-22 • via Nuitee
T
Tamirlan • solo_traveller • kz
8
2026-07-20 • via Nuitee
Арман • couple • kz
10
Pros:

Все

Cons:

Все

2026-07-20 • via Nuitee
Конарова • solo_traveller • kz
9
Pros:

Чистые, стильные номера. Отель новый, все свежее, белоснежное белье, полотенца. Очень приветливый персонал, которые мгновенно решали все вопросы, за что спасибо и девочкам на ресепшн и горничным.

Cons:

Шумоизоляция. Слышно соседей, слабая кухня в ресторане. Еду лучше заказывать с доставкой из других ресторанов.

2026-07-19 • via Nuitee
Акылбек • couple • kz
10
Улучшить завтрак!!!
Pros:

Компактный, но очень хороший отель за свои небольшие деньги!

Cons:

Завтрак слабенький!

2026-07-14 • via Nuitee
M
Marina • solo_traveller • kz
10
Pros:

Отличный отель! Рекомендую! Уборка номера ежедневная, приветливый персонал,вкусные завтраки, удобное расположение. Отель находится рядом с ботаническим садом. Рядом есть магазины. Вид из окна замечательный.

2026-07-14 • via Nuitee
Жандос • solo_traveller • kz
10
2026-07-12 • via Nuitee
A
Albert • solo_traveller • cz
7
2026-07-12 • via Nuitee
Ольга • solo_traveller • kz
9
Pros:

К местоположению, номеру, обслуживанию в номере вообще претензий нет, ооочень всё прекрасно.

Cons:

НО ЗАВТРАКИ🤦🏻‍♀️ ужасно! Всё холодное, непонятно что есть, хотя наименований не мало стоит.
При этом на заказ в обед и вечером по меню еда вкусная.
Вопрос только по ЗАВТРАКАМ! Отработайте пожалуйста вопрос по еде

2026-07-12 • via Nuitee
Азамат • solo_traveller • kz
8
2026-07-11 • via Nuitee
Карина • couple • kz
10
2026-07-07 • via Nuitee
K
Kristine • solo_traveller • am
10
A very cozy and enjoyable stay.
Pros:

Very spacious room and exceptionally friendly staff. The room was clean, comfortable, and well-maintained, making for a very pleasant stay. The staff were welcoming, attentive, and always happy to help. I would gladly stay here again and highly recommend this hotel.

Cons:

Nothing.

2026-07-05 • via Nuitee
Айдар • solo_traveller • kz
10
2026-06-30 • via Nuitee
R
Rustam • couple • kz
10
2026-06-30 • via Nuitee
I
Irina • family_with_children • kz
10
Pros:

Прекрасный отель, чистый номер, вкусная кухня. Великолепный аромат стоял на Ресепшин. Рекомендую

2026-06-29 • via Nuitee
Z
Zahir • solo_traveller • om
9
Pros:

Hotel location is close to some attractions, fast food restaurant and supermarket.

Cons:

Breakfast menu is very limited

2026-06-24 • via Nuitee
O
Olegs • solo_traveller • lv
7
Pros:

The gym is a proper one with lots of equipment and everything is new.
The hotel is very clean and new.
Location is convenient and there are some good cafes nearby if needed.

Cons:

The breakfast was symbolic. Very poor choice for such hotel compared to competitors.

2026-06-22 • via Nuitee