Swiss-Belhotel Harbour Bay

Hotels
•
Swiss-Belhotel
8.6 (1238 reviews)
Jl. Duyung, Sei Jodoh, Batu Ampar Batam , Nagoya , id

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Free
Children allowed

Facilities

Television in common areas
Front desk (limited hours)
Free wired internet
Self parking (surcharge)
Beach umbrellas
Pool sun loungers
Offsite parking discounted rates available
Fitness facilities (surcharge)
Internet access
Wine release events
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable beds
Cons:
Cleanliness issues
Limited breakfast choices
Outdated facilities

Categories

Cleanliness
8.29
Several reviewers noted stains and wear in the room and musty towels.
Service
9.16
Staff are friendly and helpful, although service quality may vary.
Location
9.51
Hotel is conveniently located near the ferry terminal and other amenities.
Room Quality
8.36
Rooms show signs of wear and tear but are generally comfortable.
Amenities
7.99
Amenities reported as limited, with issues like missing towels.
Value for Money
8.45
Overall perceived as good value, but some found it on the higher side.
Food and Beverage
8
Breakfast options limited and quality varies considerably.
Overall Experience
9.06
Positive experiences overall, with some expectations not fully met.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 19:25

Property Description

Luxurious Rooms with Stunning Views
Indulge in the comfort of luxurious rooms at Swiss-Belhotel Harbour Bay offering breathtaking city or pool views. Enjoy modern amenities such as free WiFi, flat-screen TV, and a minibar for a truly relaxing stay.

Convenient Access and Transportation
With direct access to Swiss-Belhotel Mall and proximity to Hang Nadim International Airport and Batam Harbour Bay, exploring the city is a breeze. Take a 35-minute ferry ride to Singapore for a quick getaway.

Dining Excellence and Leisure Facilities
Savor a delightful culinary experience at Swiss Café serving Indonesian, Asian, and International dishes. Unwind by the outdoor swimming pool or stay active at the fitness centre. Book now for a memorable stay at Swiss-Belhotel Harbour Bay.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 11 years old stay for Rp 90,000 per person per night when using an existing bed.
    People no matter the age stay for Rp 500,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 1238 reviews
Cleanliness: 8.29
Service: 9.16
Location: 9.51
Room Quality: 8.36
Amenities: 7.99
Value for Money: 8.45
Food and Beverage: 8
Overall Experience: 9.06
J
JT • solo_traveller • sg
9
Great value for money
Pros:

Close to ferry terminal, polite staff, has netflix in the room and good wifi.

Cons:

Nil

2026-06-20 • via Nuitee
J
jayadass • solo_traveller • my
5
2026-06-18 • via Nuitee
R
Roshidah • family_with_children • my
3
I just satisfied only for the location and staff really helpful and friendly.
Pros:

Only the location and staff

Cons:

Cleanliness very bad
No hygiene at all
The room very dirty
The toilet smelly and dirty

2026-06-15 • via Nuitee
A
ayid • couple • my
7
2026-06-15 • via Nuitee
M
Mohd Syukri • couple • my
8
2026-06-15 • via Nuitee
F
Fakhruzzaman • extended_group • my
8
nice place to stay for weekend getaway
Pros:

location

Cons:

lack of amenities (shower gel)

2026-06-15 • via Nuitee
B
Bhatt • solo_traveller • sg
10
Its in central location and very spacious rooms
Pros:

Spacious place

Cons:

NA

2026-06-14 • via Nuitee
V
Valentine • solo_traveller • gb
10
Awesome
Pros:

The room, the reading table, everything is top notch.

Cons:

Nothing

2026-06-14 • via Nuitee
K
Kang Wei • solo_traveller • sg
8
2026-06-14 • via Nuitee
G
Gunasakaran • solo_traveller • my
10
Pros:

The friendly staff and easy to access every where.

2026-06-14 • via Nuitee
S
Siti Salwa • couple • sg
8
2026-06-12 • via Nuitee
W
Wei Loon • solo_traveller • sg
8
2026-06-10 • via Nuitee
L
lailatus • family_with_children • my
9
2026-06-10 • via Nuitee
H
Helena • solo_traveller • my
5
2026-06-05 • via Nuitee
J
Jegathesan • solo_traveller • my
8
2026-06-03 • via Nuitee
S
SDQ0407 • solo_traveller • sg
9
Pros:

Clean, great staff, delicious room menu and awesome location.

Cons:

Nil

2026-06-03 • via Nuitee
Y
Yusien Nelly • family_with_children • sg
8
Excellent.
Pros:

Its closed to the ferry terminal.

Cons:

Nothing

2026-06-02 • via Nuitee
N
Nur • solo_traveller • sg
7
Pros:

Near to ferry terminal.

Cons:

Breakfast can be improve

2026-06-02 • via Nuitee
N
Noraidah • family_with_children • my
10
Pros:

Nice bedroom. Delicious breakfast. Near to harbour.

2026-06-02 • via Nuitee
D
Duncan • couple • sg
8
Excellent hotel.
Pros:

Clean, great amenities, great location.

Cons:

None.

2026-06-02 • via Nuitee