Swiss-Belhotel Harbour Bay

Hotels
•
Swiss-Belhotel
8.6 (1286 reviews)
Jl. Duyung, Sei Jodoh, Batu Ampar Batam , Nagoya , id

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable beds
Cons:
Cleanliness issues
Limited breakfast choices
Outdated facilities

Categories

Cleanliness
8.29
Several reviewers noted stains and wear in the room and musty towels.
Service
9.16
Staff are friendly and helpful, although service quality may vary.
Location
9.51
Hotel is conveniently located near the ferry terminal and other amenities.
Room Quality
8.36
Rooms show signs of wear and tear but are generally comfortable.
Amenities
7.99
Amenities reported as limited, with issues like missing towels.
Value for Money
8.45
Overall perceived as good value, but some found it on the higher side.
Food and Beverage
8
Breakfast options limited and quality varies considerably.
Overall Experience
9.06
Positive experiences overall, with some expectations not fully met.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 19:25

Property Description

Luxurious Rooms with Stunning Views
Indulge in the comfort of luxurious rooms at Swiss-Belhotel Harbour Bay offering breathtaking city or pool views. Enjoy modern amenities such as free WiFi, flat-screen TV, and a minibar for a truly relaxing stay.

Convenient Access and Transportation
With direct access to Swiss-Belhotel Mall and proximity to Hang Nadim International Airport and Batam Harbour Bay, exploring the city is a breeze. Take a 35-minute ferry ride to Singapore for a quick getaway.

Dining Excellence and Leisure Facilities
Savor a delightful culinary experience at Swiss Café serving Indonesian, Asian, and International dishes. Unwind by the outdoor swimming pool or stay active at the fitness centre. Book now for a memorable stay at Swiss-Belhotel Harbour Bay.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.6
Based on 1286 reviews
Cleanliness: 8.29
Service: 9.16
Location: 9.51
Room Quality: 8.36
Amenities: 7.99
Value for Money: 8.45
Food and Beverage: 8
Overall Experience: 9.06
K
kb • extended_group • my
9
2026-08-28 • via Nuitee
Z
zalaudin • solo_traveller • my
10
2026-08-25 • via Nuitee
M
Muhammad Hanafi • solo_traveller • sg
10
Pros:

Location is great. The room is spacious and clean. The staff were very helpful and nice.

Cons:

Nil.

2026-08-25 • via Nuitee
R
Razali • solo_traveller • sg
8
Pros:

The check in and out was fast, the room is just nice for 2people. The a/c was good. Located close to terminal. Varieties of food around the area.

Cons:

Nothing much but is better to include breakfast in the booking.

2026-08-23 • via Nuitee
M
MAIZAN • extended_group • sg
8
Good staff like Syira and Christ that we feel we are welcome. My 2nd booking with the hotel. Both staff deserved the com
Pros:

Near to the terminal

Cons:

The welcome drink need to keep on stir as the coldest part was at the top and when you fill the glass, it feel normal temperature.

2026-08-23 • via Nuitee
S
Siti Nor Aminah • couple • sg
10
Always my favourite go-to hotel..
Pros:

Location

Cons:

NA

2026-08-23 • via Nuitee
W
Wirda • family_with_children • sg
6
Pleasant stay & convenient for shoppers to k.square mall via free shuttle from the hotel entrance.
Pros:

Location

2026-08-21 • via Nuitee
R
Richard • solo_traveller • sg
8
Have stayed with them than 10 years. very good location and the staff are generally very and friend
Pros:

The wash basin was choked.

Cons:

TV reception not good

2026-08-21 • via Nuitee
F
Fikrie • couple • us
8
2026-08-21 • via Nuitee
O
Omar • family_with_children • sg
8
Centralised to the location I intend to go.
Pros:

Breakfast

Cons:

The pool and Gym. The pool can stretch abit further. Gym equipment is limited, too much space, could have bring brought in more equipment.

2026-08-20 • via Nuitee
Z
Zainuddin • couple • sg
9
2026-08-20 • via Nuitee
S
Su Wee • couple • my
6
2026-08-19 • via Nuitee
H
Hairol Anuar • couple • my
8
2026-08-17 • via Nuitee
M
Marta • couple • it
3
Pros:

Vicinanza al porto

Cons:

Sporchissimo. Bagno pieno di muffa e schizzi di prodotti degli ospiti che hanno occupato la camera prima di noi. Puzza terribile in camera. Non insonorizzato né lato corridoio né lato esterno. Impossibile riposare prima delle 22 causa luna park di fronte.

2026-08-17 • via Nuitee
L
Liza Rohaizad • solo_traveller • sg
10
2026-08-16 • via Nuitee
M
Madhavan • solo_traveller • sg
10
Pros:

Actually the location is very near the food courts and some very nice clubs in the area.And walking distance to the ferry terminal.

Cons:

Nothing much,everything was excellent.

2026-08-15 • via Nuitee
N
Nur • solo_traveller • my
9
2026-08-12 • via Nuitee
L
Leong • family_with_children • my
8
Pros:

Location. Many restaurant at walking distance. Near to city

Cons:

Nothing

2026-08-12 • via Nuitee
W
Wai Mun • solo_traveller • sg
7
2026-08-12 • via Nuitee
G
Gerard Ervn • couple • sg
10
2026-08-11 • via Nuitee