Balmoral Hotel, Belfast

Hotels
8.1 (2575 reviews)
Blacks Road , Belfast , GB

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good food
Comfortable stay
Cons:
Rude staff member
Unpleasant room smell
Inexperienced staff

Categories

Cleanliness
7.4
Complaints about room smell and hair on bed detract from the overall cleanliness sentiment.
Service
8.4
Generally friendly staff, but one rude experience was reported.
Location
8.4
Conveniently located, easy to find.
Room Quality
7.4
Old bathroom door and room stuffiness mentioned, affecting the quality perception.
Amenities
8
Standard amenities provided, with good breakfast options.
Value for Money
8.4
Overall considered decent value, though concerns were raised about the deposit.
Food and Beverage
8.9
Food quality highlighted as a strong point in reviews.
Overall Experience
7.9
Mixed experiences lead to an overall positive but cautious impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:31

Property Description

Convenient Location
Balmoral Hotel, Belfast, strategically located just 5 minutes from the city center and at the junction of the M1 motorway, offers easy access to all that Belfast has to offer.

Comfortable Accommodation
Each room at Balmoral Hotel features a private bathroom, free Wi-Fi, and tea/coffee making facilities, ensuring a comfortable and convenient stay for all guests.

Dining Experience
With a restaurant on-site offering a variety of food options throughout the day, guests can indulge in delicious meals without having to leave the hotel premises.

Book your stay at Balmoral Hotel now and enjoy a perfect blend of convenience, comfort, and great dining experiences!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
This property might host on-site functions, so noise may be audible in some rooms.
This property is located in a residential area, and guests are asked to refrain from excessive noise.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.1
Based on 2575 reviews
Cleanliness: 7.4
Service: 8.4
Location: 8.4
Room Quality: 7.4
Amenities: 8
Value for Money: 8.4
Food and Beverage: 8.9
Overall Experience: 7.9
M
Mandy • extended_group • gb
10
Excellent throughout
Pros:

Dinner exvellent for presention,taste and plentiful staff went abovr and beyond to tend to our every need,interacting with us throughout our meal.breakfast was plentiful something for everyone and spotlessly clean and extremely pleasant and helpful thrughout.rooms were spotless with everything needed for a bery comfortable stau

2026-09-19 • via Nuitee
M
Michael • solo_traveller • us
10
Pros:

Easy to find, good parking, comfortable room

Cons:

Nothing

2026-09-18 • via Nuitee
P
Paul • solo_traveller • gb
10
2026-09-18 • via Nuitee
S
Steve • solo_traveller • au
10
Oitstanding Stay
Pros:

The staff were very friendly and helpful with our stay.
Fiona, at the reception desk was able to get another night for us. We were happy staying there one more night on thier good helpful recommendations on saving money and time on accomodation as it was easy yo drive to Dublin airport to drop off the hire car leaving the Balmoral Hotel.

Cons:

Nothing to mention. This place was convienient and comfortable and very quiet for a good nights sleep.

2026-09-17 • via Nuitee
J
Jonathan • couple • gb
10
2026-09-16 • via Nuitee
V
VICENTE • solo_traveller • es
9
Pros:

La cama y la ducha.

Cons:

Armario donde dejar las cosas.

2026-09-16 • via Nuitee
T
Tendai • family_with_children • gb
10
2026-09-16 • via Nuitee
J
Jack • solo_traveller • gb
10
Thoroughly enjoyable stay. Will definitely be back. Highly recommended.
Pros:

The location was very good. The room was comfortable and well equipped. Breakfast very good. Staff were courteous, professional, friendly and extremely helpful.

2026-09-15 • via Nuitee
G
Gavin • solo_traveller • gb
10
2026-09-15 • via Nuitee
K
Kathleen • couple • au
8
Staff lovely room comfortable
Pros:

Room was comfortable and clean

Cons:

We were at the end of the corridor where everyone entered and exited and it was a little noisy

2026-09-15 • via Nuitee
G
Gilbert • extended_group • mt
5
2026-09-15 • via Nuitee
S
Stuart • couple • gb
10
Excellent
Pros:

Exceeded our expectations.
Very good hotel. Great restaurant. Secure parking for motorcycle. Very helpful staff. Michelle on the front desk could not have been more helpful.

Cons:

Nothing

2026-09-14 • via Nuitee
S
Sarah • solo_traveller • ie
6
Great location, super staff very friendly and comfortable
Pros:

Great location for what we needed in the accommodation as we where attending kingsbridge hospital so only 4 minutes away

Cons:

Noise from the night club down stairs was very bad in the room we where in but only as we had a child with us so It woke her a few times

2026-09-14 • via Nuitee
P
Patience • extended_group • gb
10
Exceptional warmth and care
Pros:

We had an absolutely wonderful experience, and the exceptional staff truly made our stay memorable. Everyone we encountered across the different areas of the hotel was incredibly kind, welcoming, and committed to providing excellent customer service.
A special mention must go to Michelle, whom we met on our first day. She is the true epitome of kindness, care, respect, and exceptional service. Michelle was warm, accommodating, friendly, engaging, and genuinely personable. She made us feel immediately welcome and went out of her way to ensure that we settled in quickly and comfortably. Her hospitality really stood out and set the tone for the rest of our stay.
The two lovely ladies in charge of breakfast were also incredibly sweet and kind. They were attentive, welcoming, and made each morning a pleasant experience.
We also visited the restaurant downstairs, where the staff were equally fantastic. They went above and beyond to make sure we were well looked after, especially when we needed to take our meal away. Their willingness to accommodate us and their friendly attitude were greatly appreciated.
Overall, the level of hospitality and customer service was outstanding

Cons:

N/A

2026-09-13 • via Nuitee
G
Gary • solo_traveller • gb
8
2026-09-12 • via Nuitee
D
Dario • family_with_children • gb
1
I didn't like anything because I didn't even sleep there!
Pros:

My reservation was canceled and I'm very angry about it!! I've been using that card the whole time, you confirmed the booking, and then you canceled it!

Cons:

Someone made a mistake in the whole system and I still don't know if you took my money or not! I had to quickly look for new accommodation!

2026-09-11 • via Nuitee
F
finola • solo_traveller • ie
3
2026-09-11 • via Nuitee
L
Lily • couple • au
9
Excellent stay - highly recommend
Pros:

Great service, good value, charming hotel

Cons:

No lifts for heavy bags

2026-09-11 • via Nuitee
P
Philip • couple • gb
8
2026-09-11 • via Nuitee
L
lynne • family_with_children • gb
8
2026-09-11 • via Nuitee