Urban Hotel

Hotels
8.4 (764 reviews)
79 Yakov Logvinenko Street , Bishkek , kg

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Luggage storage
See all facilities

Review Highlights

Pros:
Good breakfast
Friendly staff
Clean rooms
Cons:
No elevator
Room issues
Cleanliness complaints

Categories

Cleanliness
7.94
There were complaints about room cleanliness and service not being attended to after requests.
Service
8.71
Generally friendly and helpful staff, particularly noted in multiple reviews.
Location
8.45
Convenient location near the city center, though some noted that it was a little far.
Room Quality
8.3
Rooms described as clean and comfortable, although some mentioned issues like small size.
Amenities
8.33
Breakfast received positive remarks for variety; however, lack of elevators was noted.
Value for Money
8.09
Considered decent value for price in most reviews, though some had mixed feelings.
Food and Beverage
8.94
Breakfast was frequently praised and deemed the highlight of the stay.
Overall Experience
8.41
Positive experiences overall with minor complaints, leading to a good sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 19:45

Property Description

Modern Accommodation with Terrace

Convenient Amenities: Enjoy a 24-hour front desk, airport transfers, and a shared lounge during your stay at Urban Hotel in Bishkek. Stay connected with free WiFi available throughout the property.

Comfortable Rooms: Relax in rooms equipped with air conditioning, a flat-screen TV, and a desk. Each room also features a wardrobe for your convenience.

Accessible Location: Just 25 km from Manas International Airport, Urban Hotel offers easy access for travelers. Book your stay now and experience comfort and convenience at its best.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.4
Based on 764 reviews
Cleanliness: 7.94
Service: 8.71
Location: 8.45
Room Quality: 8.3
Amenities: 8.33
Value for Money: 8.09
Food and Beverage: 8.94
Overall Experience: 8.41
Яна solo_traveller ru
7
Хороший отель, но есть нюанс))
Pros:

Хорошее местоположение, тихо, чисто,все новое, свежее , современное. хороший завтрак. в целом приятно.

Cons:

Жёсткий матрас. На утро было ощущение, что всю ночь спала на доске. Только из-за этого фактора пришлось сменить отель.
в отеле самое важное - комфортное спальное место, ортопедический матрас, а не интерьеры.

2026-05-23 via Nuitee
O
Oussama solo_traveller be
8
2026-05-22 via Nuitee
A
Aidana extended_group at
10
2026-05-21 via Nuitee
B
Brent family_with_children au
7
Pleasant stay for a couple of nights in Bishkek
Pros:

Good breakfast. Helpful staff.

Cons:

Wifi on lower floor is non-existent. Dropped out constantly which was very frustrating. They need to buy a booster for these rooms.

2026-05-20 via Nuitee
S
Samir solo_traveller eg
3
out of my expectations
Pros:

the location and the breakfast

Cons:

The service provided is not good. The room is not cleaned daily, but every two days. No water bottles are provided every day, only on check-in, and a water despencer in the ground floor only. No elevator for the higher levels

2026-05-20 via Nuitee
S
SVETLANA family_with_children ru
10
2026-05-18 via Nuitee
K
Kuralay solo_traveller kz
10
2026-05-17 via Nuitee
A
Aleksandra solo_traveller us
8
The stay was was short but pleasant. The stuff very professional and helpful.
Pros:

Breakfast was really delicious and tasty! A lot of options.. The s kitchen stuff was pleasant and helpful. Eggs done on the request and very fresh, blintz are great, bread is delicious

2026-05-15 via Nuitee
D
Dimon extended_group ru
10
Pros:

Расположение, чистота, соотношение цена/качество/расположение, очень вкусные завтраки

Cons:

Лучше добавить бутилированную воду в номера, чем набирать из диспансера, на момент нашего пребывания воду к сожалению не было

2026-05-15 via Nuitee
D
Dimon extended_group ru
9
2026-05-15 via Nuitee
S
Su seong extended_group my
8
2026-05-13 via Nuitee
J
Jintana solo_traveller th
8
Pros:

The room was clean and the location was very convenient.
There was free drinking water available outside.
The staff were friendly, welcoming, and always smiling.
We had a pleasant stay here.

Cons:

One thing we did not like was the room location.
Our room was under the stairs, so it could get quite noisy in the morning when other guests walked by or talked outside near the entrance.
Because the window was close to the front area, we could hear conversations very clearly from inside the room, which sometimes disturbed our sleep and made us wake up early.

If possible, I would recommend requesting a room away from the stairs and entrance area.

2026-05-11 via Nuitee
R
Ryohei solo_traveller jp
10
Pros:

部屋は綺麗でスタッフも感じが良かった。朝食はとても豪華で満足でした。

2026-05-04 via Nuitee
O
Oleg solo_traveller kz
8
2026-05-02 via Nuitee
L
Lenur solo_traveller uz
9
2026-04-30 via Nuitee
Z
Zamirbek solo_traveller kg
8
2026-04-30 via Nuitee
Татьяна solo_traveller kz
10
2026-04-30 via Nuitee
T
Tow Lock extended_group au
8
Value for money
Pros:

Very nice location. Convenient

2026-04-24 via Nuitee
T
Tyron ISIAH WYNESSE couple us
10
2026-04-17 via Nuitee
I
Ivan solo_traveller ru
10
Все хорошо
Pros:

Уютная гостиница . Очень вкусный завтрак . Внимательный персонал

2026-04-16 via Nuitee