Ibis Chennai OMR - An Accor Brand

Hotels
ibis
8.2 (2229 reviews)
Opp. Elcot Sez, IT Expressway, Old Mahabalipuram Rd, Sholinganallurur , Chennai , in

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good food
Cons:
Service inconsistencies
Location accessibility issues

Categories

Cleanliness
8.26
Clean, neat, and well-maintained rooms; however, some reviews mentioned issues with musty odour.
Service
8.73
Staff were generally helpful and friendly, with specific mentions of staff members assisting effectively.
Location
7.77
Located far from the city, making accessibility difficult; however, the ambiance was appreciated.
Room Quality
7.72
Rooms are clean but small, with reports of issues like a non-working AC.
Amenities
8.75
Bottled water service indicated a focus on sustainability; otherwise, standard amenities.
Value for Money
8.21
Overall quality matches the price point despite some service inconsistencies.
Food and Beverage
7.76
Food was mentioned positively overall, but specific feedback indicated a need for a better variety for foreigners.
Overall Experience
8.43
Positive experiences overall, with some minor issues affecting stay; overall satisfaction reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:14

Property Description

Luxurious Stay in the Heart of Chennai's IT Corridor

Modern Amenities: Enjoy a fitness centre, garden, terrace, and free WiFi. Rooms are equipped with LCD TV, tea/coffee facilities, and a minibar. The HEPA filters ensure top-notch air quality for a comfortable stay.

Exceptional Service: Benefit from concierge and room service, along with a 24-hour front desk. The hotel prioritizes guest satisfaction and convenience.

Culinary Delights: Indulge in a culinary journey at Spice it restaurant, offering a variety of dishes following FSSAI guidelines. From South Indian to Chinese comfort food, accompanied by an array of beverages, the dining experience is unmatched.

Experience luxury and convenience at Ibis Chennai OMR - your perfect choice in Chennai.

Important information:

Guests below 18 years of age will need to be accompanied by a parent or guardian. No alcohol service to any guest below the age of 21 as per state laws.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.2
Based on 2229 reviews
Cleanliness: 8.26
Service: 8.73
Location: 7.77
Room Quality: 7.72
Amenities: 8.75
Value for Money: 8.21
Food and Beverage: 7.76
Overall Experience: 8.43
S
Saranya extended_group in
9
2026-07-25 via Nuitee
A
Arulrdoss solo_traveller in
10
2026-07-22 via Nuitee
M
Mariamma extended_group in
4
On the whole we left with a lot of negative feelings. I will rate you 2 on 5 not 4 as you rated.
Pros:

The breakfast was good. One customer broke a glass at our next table and the glass fell on the floor. That customer took another table subsequently. But the glass pieces stayed there for quite a while before someone would attend to it. The person on duty looked at us in such a way as if we had broken the glass. If she had a doubt she could have asked us. She just assumed.

Cons:

Me and my colleague (both women) had checked in around 11 pm. The next day we had a meeting to attend from 9.30 am which would end by 5 pm and we had to catch a train at 11 pm. We requested the reception staff if we could check out by 7 pm. They said they will charge us for 2 days if we did not check out at 12 noon. So we had to check out at 9 am itself and leave our bags with the concierge. After we got back from the meeting we had to be at the reception till 7 pm when we left to the Railway station. For 10 hours of stay we had to shell out the amount you charge for one day!! There was no humanitarian consideration given. They said the hotel software will not permit that. It will automatically charge for 2 days. The software will do what you have fed in. Exceptions should be made when it is genuine. Also even at 7 pm it would not be 24 hours of stay.

2026-07-22 via Nuitee
J
Joshi solo_traveller in
10
2026-07-17 via Nuitee
S
Suganya solo_traveller in
8
2026-07-15 via Nuitee
T
Thiyagarajan extended_group in
8
2026-07-14 via Nuitee
C
Chander solo_traveller in
7
2026-07-13 via Nuitee
R
Radha solo_traveller in
6
Not gonna stay there again.
Pros:

The servers were good.

Cons:

Room was extremely small. Washroom had almost no space to stand. Room phone was not working the service like laundry was expected to deliver in 36 hours to get it delivered early they charged double . Food ordered in room was terrible. Buffet was also okaish. Overall it wasn’t a great experience.

2026-07-13 via Nuitee
K
Keerthi couple in
10
2026-07-12 via Nuitee
M
Mada solo_traveller in
9
2026-07-11 via Nuitee
K
Kamini couple gb
4
Outstanding, friendly staff and brilliant service.
Pros:

I was very impressed with the cleanliness of the hotel.
Good location. The staff made my stay very welcoming.
Gungan from the restaurant, the bar staff, housekeepers and the chefs were all amazing.
I honestly thought I was somewhere in England until I stepped outside.

Cons:

The swimming pool was in the Novotel and you had to pay to use it!

2026-07-11 via Nuitee
M
Manoj solo_traveller in
10
2026-07-09 via Nuitee
N
Nishita Mary solo_traveller us
8
2026-07-09 via Nuitee
C
Chander solo_traveller in
5
Pros:

Staff not mature enough

2026-07-09 via Nuitee
R
Reenasri solo_traveller in
10
2026-07-07 via Nuitee
A
Ali solo_traveller in
8
2026-07-06 via Nuitee
D
D couple in
9
Pros:

Lalitha nazmiyya and aritra and akankshaa from reception helped with fast checkout

2026-07-06 via Nuitee
M
mythili solo_traveller in
9
Pros:

The stay was pleasant. Aritra and nazima in the reception was sweet during check out

Cons:

The price has increased a lil .. bend a regular customer , it is disappointing

2026-07-06 via Nuitee
A
Adhi couple au
9
Beautiful Place - Just perfect for what we wanted. Staff were the best.
Pros:

The staff and the cleanliness, was the best at grate standard. We loved it.

Cons:

Nothing was bad to be better

2026-07-05 via Nuitee
S
sarthak couple in
10
Pros:

The staff was really good and helpful, especially Aritra at the reception was really helpful.

2026-07-05 via Nuitee