The Mavila Sanur

Hotels
8.8 (229 reviews)
Jl. Tirtanadi No.20, Sanur Kauh, Denpasar Jl. Tirtanadi No.20, Sanur Kauh, Denpasar , Sanur , id

Free
Children allowed

Facilities

Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Garden
Laundry
Safety deposit box
Ironing service
See all facilities

Review Highlights

Pros:
Exceptional service
Cleanliness
Private villas
Cons:
Light maintenance issues
Limited food options nearby

Categories

Cleanliness
8.74
Many reviews emphasize cleanliness and well-maintained villas, but room issues were noted.
Service
9.21
Exceptional service noted in multiple reviews, staff went above and beyond.
Location
8.75
Convenient location, a short drive to main dining areas, but mentioned few restaurants nearby.
Room Quality
8.7
Rooms described as nice and romantic, but some maintenance issues were raised.
Amenities
8.73
Amenities generally well-received, though some guests mentioned improvements needed.
Value for Money
8.99
Excellent value for money highlighted in multiple reviews.
Food and Beverage
8.24
Breakfast mentioned positively but limited details provided about other food options.
Overall Experience
9.01
Guests reported a wonderful stay overall with notable mentions of peace and tranquility.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:39

Property Description

Luxurious Accommodation with Garden Views

Garden Oasis: Immerse yourself in the serene garden surroundings of The Mavila - CHSE Certified, offering a peaceful escape from the bustling city life.

Modern Amenities: Enjoy the convenience of air conditioning, flat-screen TVs, and complimentary toiletries in every room, ensuring a comfortable and relaxing stay.

Delicious Dining Options: Start your day right with a scrumptious breakfast selection, ranging from à la carte to American options, promising a delightful culinary experience.

Experience the epitome of comfort and relaxation at The Mavila - CHSE Certified. Book your stay now for a memorable getaway.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    No internet access available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    People no matter the age stay for Rp 500,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 229 reviews
Cleanliness: 8.74
Service: 9.21
Location: 8.75
Room Quality: 8.7
Amenities: 8.73
Value for Money: 8.99
Food and Beverage: 8.24
Overall Experience: 9.01
L
Lilski solo_traveller nl
9
Wat een heerlijke plek om te verblijven
Pros:

Wat een fijne rustige plek met een heerlijk zwembad.

Cons:

De villa's liggen niet op loopafstand van het centrum van Sanur. Maar met een taxi/Grab ben je er binnen 10 minuten.

2026-06-12 via Nuitee
A
Alexander couple gb
10
Perfect villas, great staff and fantastic stay!
Pros:

Perfect location close to a lot of amenities via Grab and short walk. Staff could NOT do enough to help you, special shoutout to Erik who made our stay and departure smooth, efficient and just seamless from start to finish. Villas are perfectly furnished, very spacious and perfect for any length of stay.

Cons:

Nothing, perfect stay!

2026-06-10 via Nuitee
M
Michael couple au
10
Fantastic, spotlessly clean private pools, rooms and common areas and friendly staff. Highly recommended
Pros:

Excellent location a short walk away from the heart of Sanur which is good - it’s quieter. Agus, Evi and Erik are wonderful hosts.

Cons:

The restaurant across the road has loud music until 11 on Saturday nights, but the rooms are quiet with the doors closed and air con on

2026-06-07 via Nuitee
M
Maleah solo_traveller au
7
Great, but make sure there are no events scheduled.
Pros:

We really enjoyed the villa itself. It was private, spacious, and gave us a relaxing place to unwind during the day. The private pool was a highlight, and we loved being able to lounge in our own courtyard away from the crowds.

The staff were also fantastic. They were friendly, responsive, and went out of their way to help us with anything we needed, including arranging a motorbike rental, organizing our laundry, and accommodating a late check-out. The service throughout our stay was excellent.

Cons:

Unfortunately, what significantly impacted our stay was the constant schedule of events held at the property. During our five-night stay, there was an event every single night. Two Sweet 17 birthday parties, and 11yo birthday, another kids party, etc...

Each afternoon, event setup began around the shared outdoor areas, followed by DJ sound checks from approximately 3:00 pm. The parties and music then continued until around 10:00 pm each evening. As a result, we were unable to enjoy many of the property's facilities during the afternoons and evenings.
We specifically chose this property because it was marketed as a romantic and relaxing destination. However, the noise levels and constant activity meant that from around 5:00 pm onwards, the atmosphere was anything but peaceful. Large groups of people, DJs, and loud music were located directly outside our villa, making it difficult to relax or enjoy the space we had paid for.

What was most disappointing was that we were not informed about these events before arrival. Had we known that events would be taking place every night of our stay, we would likely have chosen different accommodation. We felt compelled to leave the property most evenings because the environment was not conducive to relaxation, which meant we couldn't fully enjoy the villa's kitchen, outdoor living spaces, or the private retreat experience that had attracted us to book in the first place.

To the hotel's credit, management did offer us a complimentary dinner for two after we raised our concerns. We appreciated the gesture, but given the noise and event atmosphere, we chose to dine elsewhere.

Overall, the villa and staff were wonderful, but the lack of transparency regarding the nightly events had a significant impact on what we had hoped would be a peaceful and romantic holiday.

2026-06-07 via Nuitee
D
Drendel couple au
10
Perfect stay at Mavilla
Pros:

Absolutely spotless, comfy beds, great private pool.
The most welcoming staff, shoutout to Evi & Eric who couldn’t do enough for us. Even daily weather reports.

Cons:

Leaving.

2026-06-03 via Nuitee
J
John couple au
4
2026-05-21 via Nuitee
J
Jessica solo_traveller au
10
2026-05-06 via Nuitee
A
Ally M solo_traveller au
9
Pros:

All of the staff were amazing especially Erik and Agus. I was made to feel very welcome and everything was excellent

2026-05-04 via Nuitee
D
Deborah couple au
9
Great 1st stay in Sanur
Pros:

The staff were friendly and very helpful. Eric went above and beyond. Our villa was comfortable with everything we needed. The pool was great for cooling down.
Breakfast in the villa was a nice option 😋

Cons:

The Location.the villa was a bit of a walk to the beach front. Certainly doable, but very dark on some of the route if walking at night. Taxi is probably the way to go,which was certainly reasonable.
Potentially a lick of paint to the outside area wouldn't go a miss as a some dark damp areas appearing. Understandable given the humidity

2026-04-06 via Nuitee
Y
Yuma couple jp
4
Looked great on the surface but it stopped there.
Pros:

Location was good.

Cons:

Breakfast arrived late (which was reserved beforehand) and was subpar quality. Some parts of the room were not clean and floorboards were damaged. The front desk of the villa was not aware of the transportation that I had reserved online beforehand through Booking.com. There was a wedding that took place right in front of our villa which was very loud. Will definitely not stay here again.

2026-04-03 via Nuitee
P
Paul couple au
9
Pros:

Staff are very helpful

Cons:

Bit far from sanur beach

2026-03-31 via Nuitee
T
Trina couple au
10
Had the most lovely time here. Very relaxing.
Pros:

Beautiful property. Love the outdoor aspect of the villa. Very large bedroom with the comfiest bed!
The staff were soo accommodating and helpful and lovely.

Cons:

Could have done with more things in kitchen ie: glasses, utensils to cook with, bigger fridge.

2026-03-22 via Nuitee
S
Stefan solo_traveller de
10
a wonderful stay way beyond my expectations!
Pros:

Absolutely fantastic - most of all because of the staff! Erik, Agus, and Rani at the reception were so super friendly and helpful at all times, they provided service that went way beyond what I have experienced at any other place I have been to! They also proactively asked me if there is anything they could do additionally to make my stay better, and there was nothing I could think of, but they always found something themselves! For example there were days when I could not have breakfast at The Mavila Sanur, because I went on tours which started very early in the morning. So the staff offered me to have dinner instead (free of additional charge), fantastic! Also when I booked a car to pick me up in front of The Mavila Sanur, Erik looked out for it outside so that I could stay at the reception for a few more minutes to feel more comfortable thanks to the air-conditioning there. When the car arrived, Erik made sure I got on the car safely (considering the surrounding traffic). It is those aspects of fantastic service that made my stay so wonderful!

Also Mahen and Dek Gus (staff of the La Prissa restaurant) were outstanding, super friendly aswell, brought delicious breakfast to my villa on time (which I could choose) everyday! I could also order dinner from La Prissa to my room, so no need to go somewhere else. About the villa I especially liked the private pool, so good to cool down after a long day or just in between. The room cleaning staff also did a great job, so quick and at the same time so clean and tidied up, with lovely decorations using the towels. I was also happy to have a fridge which cooled down drinks a lot (something that - in my experience - is not the case at many other places).

Also great: almost no mosquitos during my stay!

To summarize, I highly recommend staying here! Thank you so much again, Erik, Agus, Rani, Mahen, Dek Gus, you are great! :-)

2026-03-21 via Nuitee
P
Paul couple au
10
Pros:

Comfortable and very quiet, a few good eating options close by with good food, and supermarkets close by.
Staff very friendly and helpful.

Cons:

Nothing really no complaints

2026-03-19 via Nuitee
R
Roy couple au
10
Nyaman dan tenang
Pros:

Menginap kesini bersama pasangan, tempatnya sunyi dan pas banget buat bulan madu.
Staff nya sangat dan Villa nya bersih.

2026-03-01 via Nuitee
R
Raaz couple us
8
2026-02-12 via Nuitee
L
Luke couple au
9
Amazing Place and Perfect Staff! A hidden Gem in Sanur!
Pros:

Just got back from this amazing place. From the moment we arrived, we felt so welcomed by all of the staff! Agus, Erik and Rani went above and beyond for the duration of the stay, they literally couldn’t do anymore for us and was extremely happy with the service. Thank you! Overall the place was more than we could wish for! Very clean and tidy, brilliant pool, super comfy beds, good location away from the main roads, but close enough and walking distance to shops/places to eat etc. Very easy to get a grab and easy to navigate if you hire a scooter.
One of the best places I’ve stayed in a long time and we’ll be returning in the future! Thank you again

Cons:

Nothing - Everything was spot on!

2026-02-11 via Nuitee
T
Tanja couple au
10
Pros:

Our Vila was exceptional. So clean, so comfy so spacious bed super comfy, All staff just magnificent so kind, so friendly so helpful . Sanur is a great location . Nothing was too much trouble. Highly recommended and Would stay again. . Reception staff Erik and Rani are a joy and organised everything from pool toys. Transport and in house Balinese therapy. Both a delight .

2026-02-11 via Nuitee
J
Julian family_with_children ch
7
2026-01-26 via Nuitee
A
Alexander couple de
7
2026-01-19 via Nuitee