Rowton Hall Hotel and Spa

Hotels
Classic British Hotels
7.7 (1528 reviews)
Whitchurch Road, , Chester , gb

Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Nice amenities
Great food
Cons:
Poor cleanliness
Inconsistent service

Categories

Cleanliness
5.66
The cleanliness received negative feedback due to dirty rooms and poor management.
Service
8.63
Mixed sentiments; some staff praised for friendliness but others criticized for poor reception service.
Location
8.17
The location was highlighted as a positive aspect in several reviews.
Room Quality
7.12
Some rooms were cold and had poor sound insulation; however, many guests enjoyed their rooms.
Amenities
8.15
Spa facilities and overall amenities were generally praised, though some aspects like the heated jacuzzi were lacking.
Value for Money
7.61
Value for money was mostly rated well, but some found the food overpriced.
Food and Beverage
8.16
The food quality and dining experience received high marks from guests.
Overall Experience
8.13
Guests generally had a positive experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 01:16

Property Description

Luxurious Spa and Boutique Bedrooms
Nestled in 8 acres of stunning gardens, Rowton Hall Hotel and Spa offers a pampering experience with its luxury spa and beautifully designed boutique bedrooms. Each room boasts a modern bathroom, free internet access, and tea/coffee facilities for a comfortable stay.

Award-Winning Dining Experience
Indulge in a culinary delight at the oak-panelled Langdale Restaurant, where a creative menu featuring local produce awaits. Guests can enjoy refreshments on the terrace or in the conservatory lounge, adding a touch of elegance to their dining experience.

Convenient Location and Nearby Attractions
Conveniently located just 3 miles from Chester, this Georgian manor provides easy access to Chester Racecourse, the historic city center, and the popular Chester Zoo. With free on-site parking, guests can explore the area with ease and enjoy a memorable stay at Rowton Hall Hotel and Spa.

Important information:

Please note guests booking a half board package, will receive a GBP 30 allocation per adult towards the main restaurant a la carte menu.

Please note that weddings and functions are often held at the hotel. This can cause some noise disruption.

Children aged 4 and under are not allowed in the swimming pool.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

Location

Guest Reviews

7.7
Based on 1528 reviews
Cleanliness: 5.66
Service: 8.63
Location: 8.17
Room Quality: 7.12
Amenities: 8.15
Value for Money: 7.61
Food and Beverage: 8.16
Overall Experience: 8.13
J
Joanne couple gb
9
Good
Pros:

Location and setting

Cons:

Bit old fashioned and expensive

2026-05-23 via Nuitee
J
Janet couple gb
6
Pros:

The room was tired and had a broken window, the gardens are an amazing asset. The breakfast included a small breakfast, not full English breakfast. We felt we paid a lot for the room and expected high quality, but it was fairly average.

Cons:

What we received for the price

2026-05-21 via Nuitee
A
Anita couple gb
8
2026-05-21 via Nuitee
A
Adam solo_traveller gb
8
Great experience 1 little downfall
Pros:

Surrounding area, beautiful garden walk.
Excellent relaxing facilities, spa and pool.
Big eaters, can be worth the breakfast, over sized potions.
Vintage decor.

Cons:

Locked outside.
Struggling with sleep issues I can be up all times of the night and can be heavy smoker go outside a few times through the night.
Doors locked at 11 and you are required to ring a number. From half midnight, took over 45 minutes and 7 calls and a voice mail left to the number left on the door before I gained access back in to the building

2026-05-21 via Nuitee
P
Paul solo_traveller gb
8
2026-05-21 via Nuitee
B
Ben couple gb
10
2026-05-20 via Nuitee
P
Paul couple gb
10
It was my son’s wedding and the location, venue and the stall was amazing.
Pros:

Everything, will definitely come again

Cons:

Nothing, everything superb .

2026-05-20 via Nuitee
R
robert couple im
6
Very disappointed
Pros:

Location

Cons:

I felt it was very tired Stayed there a few times before and it was excellent 10 years ago The spa / changing rooms & pool area wasn’t clean. Grey towels Didn’t use the facilities for lack of cleanliness

2026-05-20 via Nuitee
G
Gwyndaf couple gb
8
2026-05-19 via Nuitee
D
David family_with_children gb
9
2026-05-18 via Nuitee
C
Claudia solo_traveller de
10
Sehr schönes Hotel mit traumhafter Gartenanlage in ruhiger Lage.
Pros:

Sehr schönes, altes, typisch britisches Hotel in sehr ruhiger Lage mit Spa/Schwimmbad. Ein große, traumhafte, sehr gepflegte Gartenanlage ideal zum Verweilen oder für die Gassirunde. Unser Hund war sehr willkommen. Es war ein Napf mit Unterlage und eine Überraschungstüte für den Vierbeiner im Zimmer. Unser Zimmer war im Erdgeschoss und hatte eine kl. Terrasse mit Blick in den Garten. Das Zimmer war geschmackvoll eingerichtet. Das Personal am Empfang und beim Frühstück war sehr freundlich. Es gab ein kleines Buffet mit Marmelade, Obstsalat und Joghurt. Zusätzlich eine umfangreiche Karte zum Bestellen. Einige Gerichte mit Aufpreis von 5 £.
Idealer Ausgangspunkt um Chester, Liverpool oder Manchester zu erkunden. Großer Parkplatz direkt am Hotel.

Cons:

Obwohl wir weder Tee noch Kaffee getrunken haben, wurde der Kakao berechnet. Darüber wurden wir aber vorab informiert.

2026-05-17 via Nuitee
D
Divia solo_traveller gb
5
Disappointed stay
Pros:

The swimming pool and sauna was lovely. Good temperature of the pool water.

Cons:

The hotel offered a continental breakfast, while hot food was cooked to order. Guests could choose only one cooked option from the following: either a sausage or bacon barm, porridge, a three-egg omelette, or bacon and egg. Considering breakfast was advertised as included at a cost of over £15, the additional £5 supplement for a cooked breakfast felt excessive, especially given the limited portions and choice.

Unfortunately, the breakfast experience was disappointing overall. Breakfast times had to be booked in advance, which made the stay feel less relaxing as it required setting an alarm to avoid missing the allocated slot.

We stayed in Room 3, which was quite noisy in the morning, making it difficult to have a lie-in. We were also allocated a disabled-access room; while the bathroom was spacious, this was primarily due to the accessibility layout, and the mirror stand was unstable and repeatedly came apart.

I did not use any spa treatments, so I cannot comment on those facilities. I booked the hotel to attend a friend’s party, but based on my experience, I would not recommend it for a relaxing break, mainly due to the restrictive breakfast arrangements and overall experience.

2026-05-11 via Nuitee
W
Wayne family_with_children gb
10
2026-05-09 via Nuitee
G
Greg solo_traveller gb
10
2026-05-05 via Nuitee
T
Tarty1 solo_traveller gb
10
2026-05-05 via Nuitee
P
Patricia solo_traveller gb
9
Pros:

Hotel and facilities

Cons:

Restaurant and spa fully booked with external event

2026-05-05 via Nuitee
A
Alan couple gb
9
2026-05-05 via Nuitee
G
Grady couple gb
8
2026-05-02 via Nuitee
D
Diane solo_traveller gb
7
2026-05-01 via Nuitee
M
Manjeet solo_traveller gb
10
2026-05-01 via Nuitee