Toby Carvery Exeter M5 J30 by Innkeeper's Collection

Hotels
7.4 (5051 reviews)
Rydon Ln , Exeter , GB

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Heating
Family rooms
Garden
Bar
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Room maintenance problems

Categories

Cleanliness
5.9
Multiple mentions of cleanliness issues with mould and poorly maintained areas.
Service
8.4
Friendly and helpful staff noted in many reviews.
Location
8.4
Great location mentioned multiple times, close to amenities.
Room Quality
6.4
Some reviews indicated discomfort with bedding and room conditions.
Amenities
6.9
Basic amenities available, but mentioned fitting issues.
Value for Money
8.4
Consistent feedback about good value for price paid.
Food and Beverage
7.4
Mixed opinions on breakfast quality and consistency.
Overall Experience
7.4
Overall experience is moderate, ranging from good to disappointing in certain areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 07:15

Property Description

Award-Winning Hotel Near M5 Motorway

Delicious Dining Options
Indulge in a traditional English menu and ales all day at the Toby Carvery Exeter M5 J30. The carvery menu boasts a variety of meats and a generous vegetable buffet for all-you-can-eat satisfaction.

Comfortable Lodge-Style Rooms
Relax in lodge-style rooms equipped with modern amenities like a flat-screen TV and tea/coffee facilities. The en-suite shower rooms come with complimentary toiletries for your convenience.

Convenient Location
Located just 3 miles from central Exeter, our hotel offers easy access to popular attractions like Exeter Cathedral. With nearby public transportation options, exploring the historic city centre is a breeze.

Book your stay now at Toby Carvery Exeter M5 J30 for a memorable and convenient experience!

Important information:

Please note that guests must present the credit card used for making the booking upon arrival.

Please note that free WiFi is available only to guests with a UK mobile number.

Room photos are representative and may differ slightly to the room you receive.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.4
Based on 5051 reviews
Cleanliness: 5.9
Service: 8.4
Location: 8.4
Room Quality: 6.4
Amenities: 6.9
Value for Money: 8.4
Food and Beverage: 7.4
Overall Experience: 7.4
A
ALAN • couple • gb
7
2026-09-19 • via Nuitee
M
Mel • solo_traveller • gb
9
Pros:

Lovely Staff and the room was clean and tidy. Breakfast was lovely

2026-09-19 • via Nuitee
M
michael • solo_traveller • gb
1
I shop have slept on my car
Pros:

The location broke up a massive journey

Cons:

I should have read the reviews. This place gets a 1 star for location only, it's probably used to break up a massive drive (like mine)
Day 1 I arrived there late around 8pm and just needed to sleep, I was woken at 4.30am by a noise that sounded like a boiler being refilled, this then finished at 6am. At 6.50am I went to reception before heading to work to ask to change rooms, no one on reception and so I walked into the restaurant, not a single person anywhere. I headed off to work
I returned from work just before 8pm and asked to change rooms but they were fully booked, I was offered a free breakfast for my poor night's sleep which I accepted. I went for food and waited around 7 minutes before being acknowledged at the carvery and after finishing my food asked for my dessert. 25 minutes later the waiter said that he'd completely forgotten about me, so my lovely dessert was obviously pinged in the microwave to bring it back to life (the thick skin on the custard was a good sign of that)
After the joys of my restaurant experience the noise of night 1 woke me again this time at 4am and stopped at 6am, my room was next to the linen room which more than likely has a bolier (room 222)
At 7am I went for my free breakfast and they lady couldn't find me on a paperback, as she came back from reception and she tried her best but I was not done with this place. I went to the services across the road to get breakfast
I travel 4 days a week with work and this is my far the worst experience ever from a food, customer service and accommodation point of view

2026-09-19 • via Nuitee
C
Colin • couple • gb
9
Excellent stop over hotel
Pros:

Room was very clean and the bed was comfortable

Cons:

all was satisfactory

2026-09-19 • via Nuitee
B
Barry • solo_traveller • gb
8
Expected standard
Pros:

Normal Premier Inn standard

2026-09-19 • via Nuitee
A
Andrew • couple • gb
5
Could do better
Pros:

Nice room and good breakfast

Cons:

Room 122 next to the boiler room. Boiler was pushing through water ALL NIGHT. Saw the porter at 3 AM as we could not sleep and all rooms were fully booked. Only alternative was to find another hotel!! Not at 3 AM THOUGH.

2026-09-19 • via Nuitee
L
Lou • couple • gb
7
2026-09-19 • via Nuitee
S
Sarah • couple • gb
5
Cheap and almost cheerful
Pros:

Convenience

Cons:

Dirty alarms going off

2026-09-19 • via Nuitee
P
Pavitt • solo_traveller • gb
8
Pros:

Convenient location for airport.
Very good value.

2026-09-18 • via Nuitee
C
Claire • family_with_children • gb
7
Value for money
Pros:

Large room nice and bright but could do with a freshen up

Cons:

When I booked in the young man on reception gave me a room key which was already occupied . Not happy neither were they

2026-09-18 • via Nuitee
D
Despina • solo_traveller • es
9
Pros:

Easy location. Always parking spaces. Friendly staff

Cons:

They forgot to clean my room 1 day.

2026-09-18 • via Nuitee
R
Richard • couple • gb
8
2026-09-18 • via Nuitee
S
Shaun • solo_traveller • gb
8
2026-09-18 • via Nuitee
C
Carolyn • couple • gb
9
2026-09-18 • via Nuitee
W
Wendy • couple • gb
9
2026-09-17 • via Nuitee
J
jane • solo_traveller • gb
3
Shabby offering in every way
Pros:

Good sized room with good bed and free parking.

Cons:

The pillows had clearly been washed and were lumpy and still
Smelt stale with cigarette odour.
The restaurant was appalling. The carvery table was messy with food scattered around the dishes and no attendants checking the freshness of the offering. There was not a single gluten free option and so I ordered tomato soup only to be told 20 minutes later after a staff change that there was no soup. Another 40 minutes passed when it was explained that they had to do a deep clean for allergens, my son’s food had been kept warm and they presented me with five mushrooms swimming in cheese. I can genuinely say it is the worst dining experience I’ve had.

2026-09-17 • via Nuitee
W
Wendy • couple • gb
9
2026-09-17 • via Nuitee
M
Morton • solo_traveller • gb
8
2026-09-16 • via Nuitee
S
Sleight • solo_traveller • gb
6
Good overnight stopover
Pros:

Room was nice and spacious. Staff were friendly. Good location near the motorway for an overnight stay

Cons:

Bathroom was a bit grubby in places and the seal around the shower needed replacing

2026-09-16 • via Nuitee
M
Montgomery • solo_traveller • gb
9
Pros:

Good location, well appointed, clean and comfortable, staff were friendly and helpful . All round good value,

2026-09-16 • via Nuitee