Zest Metropole

Hotels
8.7 (2722 reviews)
43 Hospital Street , Colombo , lk

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great staff
Excellent location
Comfortable rooms
Cons:
Cleanliness issues
Inconsistent room temperatures
Breakfast limitations

Categories

Cleanliness
8.28
Some reviews mention cleanliness issues, indicating it needs improvement.
Service
9.25
Guests consistently praised the friendly and helpful staff.
Location
9.29
The hotel has an excellent location praised in multiple reviews.
Room Quality
8.74
Most reviews noted comfort and quality, with some complaints about cold temperatures.
Amenities
8.77
General satisfaction with available amenities, though some specific complaints noted.
Value for Money
8.73
Perceived as having good value given the location and service.
Food and Beverage
7.78
Mixed reviews on breakfast and limited options indicated room for improvement.
Overall Experience
8.75
Overall positive experience highlighted despite some specific complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 13:10

Property Description

Central Location in Colombo
Situated in the heart of Colombo, Zest Metropole offers comfortable rooms with city views, just steps away from popular attractions like Galle Face Beach and Khan Clock Tower.

Modern Amenities
Enjoy the convenience of free WiFi, private parking, room service, and a fitness center during your stay. The rooms are well-equipped with a flat-screen TV, safety deposit box, and luxurious bathroom amenities.

Exceptional Service
Our multilingual staff is available 24/7 to assist you with any needs and to ensure a pleasant stay. Let us help you make the most of your time in Colombo.

Book now at Zest Metropole for a memorable and hassle-free stay in Colombo!

Important information:

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM

Location

Guest Reviews

8.7
Based on 2722 reviews
Cleanliness: 8.28
Service: 9.25
Location: 9.29
Room Quality: 8.74
Amenities: 8.77
Value for Money: 8.73
Food and Beverage: 7.78
Overall Experience: 8.75
L
Lisa • solo_traveller • au
8
Pros:

The location is excellent.The staff, general hotel facilities, ambience and restaurant are very nice. We were on the opposite side to Hospital Lane so it was very quiet.

Cons:

No alcohol on premises so we couldn't enjoy a nice cold beer in our room as we unwound from a long journey. The fridge was not cool, we were told it was a 'bottle cooler' not a fridge. The aircon was not working properly, we had it set to 16 degrees which should have made the room freezing. Luckily it was just cool enough to sleep ok without covers.The room was nice and clean overall but the shower needs a good bleach and scrub.

2026-07-25 • via Nuitee
P
Piyumi • couple • lk
9
2026-07-19 • via Nuitee
J
Jason • solo_traveller • au
9
Overall a very positive experience.
Pros:

Clean, fair price, location and staff.

Cons:

Breakfast was ok--but not the greatest.

2026-07-19 • via Nuitee
O
Oliver • solo_traveller • de
8
Hotel ist super, aber Achtung auf der Straße.
Pros:

Preis Leistung. Dusche.

Cons:

Ich habe mich als Tourist in ganz Sri Lanka nie unsicher gefüllt. Nachts muss man sich auf dem Land vor den Elefanten in acht nehmen. Obwohl oder wegen dem Finanzdistrikt, der unmittelbaren Nähe zum Präsidentenpalast und dem touristischen Hotspot Altes Hospital mit einem der teuersten und besten Restaurants Asiens wurde ich gleich zweimal aufgefordert in ein TukTuk zu steigen. Beim zweiten Mal konnte der Typ sogar deutsch. Was soll ich in einem Hotel in dem ich als Mann nicht allein auf die Strasse gehen kann.
Hotel ist super, aber Achtung auf der Strasse. Taxi, tuk Tuk nur mit der pickme app bestellen.

2026-07-18 • via Nuitee
A
Albraa • solo_traveller • eg
10
Pros:

Everything was amazing

Cons:

The wifi was not good enough

2026-07-15 • via Nuitee
J
José Vicente • solo_traveller • gb
3
Noisy place to sleep
Pros:

The hotel is clean and the staff is very kind.

Cons:

It is not the hotel's fault, but it was super noisy from the bars around Dutch Hospital. Don't choose it if you want to sleep a bit.
Also, the WiFi connection is really bad, didn't expect that in this hotel.

2026-07-11 • via Nuitee
C
Chantelle • solo_traveller • au
9
Pros:

The rooms were lovely and clean. Staff were very friendly and helpful.

Cons:

Only thing is if you require parking and it is the busy season you need to book ahead. We were lucky because we had tuk tuks and it was not busy season.

2026-07-11 • via Nuitee
D
Deepanusha • solo_traveller • ae
8
2026-07-06 • via Nuitee
B
BankTravels • Couples • Brisbane, Brisbane Region, Queensland
10
Just what you need for a stop over
Pros:

Excellent location
Very friendly staff
Room was clean, spacious and comfortable.
We were there for only one night to rest before seeing Colombo and moving on so this was an excellent rest point.

2026-07-04 • via Tripadvisor
A
Antonio • couple • ro
10
2026-07-04 • via Nuitee
M
Marga • couple • nl
8
2026-07-02 • via Nuitee
V
Vandish • solo_traveller • mu
10
2026-06-30 • via Nuitee
A
Astrid • solo_traveller • de
7
2026-06-27 • via Nuitee
S
Shalini • extended_group • in
7
2026-06-26 • via Nuitee
S
Safari25046818041 • Solo travel • Melbourne, Victoria
10
Good place for Colombo base
Pros:

It’s an easily accessible hotel with clean, comfortable rooms at a reasonable price. Large rooms and excellent bathroom. Nice and quiet at night. Good coffee and restaurant. Friendly, helpful staff too who can help arrange onward travel.

2026-06-25 • via Tripadvisor
T
Thu-Thu • extended_group • gb
10
2026-06-24 • via Nuitee
K
Kathie • couple • au
9
Great location with well-appointed room
Pros:

Great location, well-appointed room, comfortable bed, good air conditioning, quiet and good blockout blinds.

Cons:

Blinds were broken so had to rig them to let in daylight, not a very nice view. Humble but clean and comfortable foyer area. Couldn’t figure out how to turn on the TV but that was likely user error.

2026-06-22 • via Nuitee
S
Siwaporn • solo_traveller • th
7
2026-06-21 • via Nuitee
D
David • couple • de
8
2026-06-21 • via Nuitee
K
Karla • couple • nz
10
very nice hotel
Pros:

beautifully updated and very clean

2026-06-19 • via Nuitee