Zest Metropole

Hotels
8.7 (2743 reviews)
43 Hospital Street , Colombo , lk
+94 74 143 4343

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great staff
Excellent location
Comfortable rooms
Cons:
Cleanliness issues
Inconsistent room temperatures
Breakfast limitations

Categories

Cleanliness
8.28
Some reviews mention cleanliness issues, indicating it needs improvement.
Service
9.25
Guests consistently praised the friendly and helpful staff.
Location
9.29
The hotel has an excellent location praised in multiple reviews.
Room Quality
8.74
Most reviews noted comfort and quality, with some complaints about cold temperatures.
Amenities
8.77
General satisfaction with available amenities, though some specific complaints noted.
Value for Money
8.73
Perceived as having good value given the location and service.
Food and Beverage
7.78
Mixed reviews on breakfast and limited options indicated room for improvement.
Overall Experience
8.75
Overall positive experience highlighted despite some specific complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 13:10

Property Description

Central Location in Colombo
Situated in the heart of Colombo, Zest Metropole offers comfortable rooms with city views, just steps away from popular attractions like Galle Face Beach and Khan Clock Tower.

Modern Amenities
Enjoy the convenience of free WiFi, private parking, room service, and a fitness center during your stay. The rooms are well-equipped with a flat-screen TV, safety deposit box, and luxurious bathroom amenities.

Exceptional Service
Our multilingual staff is available 24/7 to assist you with any needs and to ensure a pleasant stay. Let us help you make the most of your time in Colombo.

Book now at Zest Metropole for a memorable and hassle-free stay in Colombo!

Important information:

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM

Location

Guest Reviews

8.7
Based on 2743 reviews
Cleanliness: 8.28
Service: 9.25
Location: 9.29
Room Quality: 8.74
Amenities: 8.77
Value for Money: 8.73
Food and Beverage: 7.78
Overall Experience: 8.75
F
Francesco Junior • couple • it
8
Pros:

Struttura abbastanza nuova e centrale, staff cortese ma potrebbe esserci più attenzioni ad alcuni dettagli come polvere sulle mensole e in alcune aree del bagno. Consiglio Comunque

2026-08-15 • via Nuitee
F
Frank • family_with_children • de
8
Pros:

Durften 1 h später auschecken.

Cons:

Ein Zimmer hat nach Rauch gerochen.

2026-08-15 • via Nuitee
R
Ronald • couple • au
10
An excellent boutique hotel
Pros:

Great location, excellent value, lovely breakfast and staff very helpful

Cons:

N/a

2026-08-13 • via Nuitee
V
vincenzo • solo_traveller • it
9
Pros:

Posizione centrale, stanze ampie e comode. Ristorante all'interno buono sua per la cena che per la colazione

Cons:

Nulla

2026-08-12 • via Nuitee
V
valentina • couple • it
8
2026-08-12 • via Nuitee
G
Giovanna • extended_group • it
7
2026-08-12 • via Nuitee
G
Glen G. • extended_group • id
5
Strange hotel policy to allow only 1 card key per room, not allow 2 even we have 2 people staying.
Pros:

location was good, lots of resturants around. hotel i think is still new, clean and neat

Cons:

layout of the bed, head board is against the window. also only allow 1 card key per room, not sure why, so have to arrange in and out of room, no convenient and strange policy allow only 1 card key.

2026-08-11 • via Nuitee
M
Malte • couple • de
5
Schönes Hotel - Nachtruhe erst ab 1 Uhr möglich
Pros:

Nettes Hotel, hübsche Zimmer

Cons:

Durch die Lage am Dutch Hospital war bis kurz nach 1 Uhr nachts sehr lauter Betrieb auf der Straße und in der Nachbarschaft. Die Live Musik hat uns gegen 0.30 Uhr aus dem Schlaf gerissen. Da wir am nächsten Morgen um 4 Uhr schon wieder aufstehen mussten, war es für uns der falsche Ort zur falschen Zeit. Schade

2026-08-09 • via Nuitee
C
Clément • solo_traveller • fr
10
Emplacement au top
Pros:

Emplacement très central dans Colombo. Staff agréable et chambre bien équipée et très propre

2026-08-09 • via Nuitee
A
Alice • extended_group • it
8
2026-08-08 • via Nuitee
M
Maria Elisa • solo_traveller • it
10
Pros:

Ottimo hotel per una notte a Colombo!

2026-08-08 • via Nuitee
L
Luiz • couple • br
10
2026-08-08 • via Nuitee
S
Salma • family_with_children • om
9
Pros:

الفندق نظيف والغرف جميلة وينفع لقضاء ليلة او ليلتين قبل العودة او عند الوصول ، والموظفين جدا ودودين وسمحوا لنا بالدخول رغم وصلونا كان مبكر ساعة 11 صبح بس بالرغم من كذا حطونا ندخل واستلمنا الغرفة، وحتى مطعم الفندق جميل وأكله لذيذ صراحة .

2026-08-05 • via Nuitee
M
Martina • couple • it
7
Per una notte a Colombo ok
Pros:

Camera carina e pulita. Colazione molto buona

Cons:

Colombo non è una città fantastica in quanto piatto fatiscente anche appena fuori dal hotel. Molte difficoltà a parlare in inglese con lo staff

2026-08-05 • via Nuitee
L
Lene • extended_group • dk
8
Centralt beliggende hotel
Pros:

Central beliggenhed, pænt og rent.

Cons:

Vi havde to overnatninger på hotellet, og begge aftner var der høj musik fra omkringliggende beværtninger. Vi kunne sagtens sove for det - men andre vil måske mene, at det er for støjende.

2026-08-04 • via Nuitee
N
Nikola • couple • cz
6
Pros:

Velmi příjemný personál, co pracoval v okolí kuchyně a room service.

Cons:

Velmi mi vadil nesnesitelný hluk z venkovního klubu, také byly rozbité záchodové dveře, které nešly zavřít a třískáni dveří bylo slyšet i z okolních pokojů. Také byla rozbitá osvětlená skříň, takže pres noc nám blikalo světlo, což nebylo ideální na epilepsii. Někteří pracovnici na recepci odmítaly mluvil anglicky a jen zíraly zpátky na sebe.

2026-08-04 • via Nuitee
S
Sam • couple • us
9
A convenient hotel to explore Columbo
Pros:

Nice hotel in central Columbo. Comfortable clean room. A little cramped but most city hotels are similar. Beds comfy. Breakfast was pretty good.

2026-08-04 • via Nuitee
I
Isabelle • couple • nl
9
Goed
Pros:

De bedden en locatie

Cons:

Aan de wat duurdere kant

2026-08-02 • via Nuitee
L
Lisa • solo_traveller • au
8
Pros:

The location is excellent.The staff, general hotel facilities, ambience and restaurant are very nice. We were on the opposite side to Hospital Lane so it was very quiet.

Cons:

No alcohol on premises so we couldn't enjoy a nice cold beer in our room as we unwound from a long journey. The fridge was not cool, we were told it was a 'bottle cooler' not a fridge. The aircon was not working properly, we had it set to 16 degrees which should have made the room freezing. Luckily it was just cool enough to sleep ok without covers.The room was nice and clean overall but the shower needs a good bleach and scrub.

2026-07-25 • via Nuitee
J
Jason • solo_traveller • au
9
Overall a very positive experience.
Pros:

Clean, fair price, location and staff.

Cons:

Breakfast was ok--but not the greatest.

2026-07-19 • via Nuitee