Swan & Railway Hotel Wigan

Hotels
7.7 (351 reviews)
80 Wallgate Wigan , Wigan , GB

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Heating
Terrace
Family rooms
Garden
Pets allowed
Luggage storage
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Comfortable rooms
Cons:
Cleanliness issues
Overpriced
Inadequate service

Categories

Cleanliness
6.66
Some reviews highlighted cleanliness issues, including stained linens and rooms that felt unclean.
Service
8.63
Mixed feedback on service with some positive comments about staff but also reports of rudeness at check-in.
Location
8.67
Location was consistently praised as convenient for transportation and nearby attractions.
Room Quality
7.12
Some rooms received negative comments regarding their state and cleanliness.
Amenities
7.65
Amenities like bar and pub facilities received positive notes, but complaints about lack of breakfast and water were noted.
Value for Money
6.61
Numerous comments indicated dissatisfaction with value for the price paid, with multiple mentions of it being overpriced.
Food and Beverage
8.16
Food received positive mentions, especially regarding quality at the pub, but breakfast not included was a downside.
Overall Experience
8.13
Overall experience mixed, with some happy guests but significant concerns from others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 03:35

Property Description

Luxurious Accommodation
Swan & Railway Hotel Wigan offers 5-star accommodation with elegant rooms featuring flat-screen TVs and modern amenities. Some rooms even boast stunning city views, providing a truly upscale experience for guests.

Relaxing Facilities
Guests can unwind in the hotel's garden, shared lounge, or on the terrace, perfect for enjoying a peaceful moment or socializing with other travelers. The bar offers a cozy atmosphere to enjoy a refreshing drink after a day of exploring the vibrant city of Wigan.

Convenient Location
Situated just 10 km from both the Reebok Stadium and Haydock Racecourse, Swan & Railway Hotel Wigan provides easy access to popular attractions. Additionally, the proximity to Liverpool John Lennon Airport makes travel arrangements a breeze.

Ready to experience luxury and comfort at Swan & Railway Hotel Wigan? Book your stay now for an unforgettable getaway.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.7
Based on 351 reviews
Cleanliness: 6.66
Service: 8.63
Location: 8.67
Room Quality: 7.12
Amenities: 7.65
Value for Money: 6.61
Food and Beverage: 8.16
Overall Experience: 8.13
K
Kathleen • solo_traveller • gb
10
Fab place
Pros:

Stella the manageress is fab, really welcoming. Nice, friendly vibe to the bar. Lovely vintage room overlooking yhe train platform

Cons:

Nothing

2026-09-18 • via Nuitee
M
michael • couple • gb
7
2026-09-04 • via Nuitee
F
Frederick • couple • ca
7
It worked very well for us - location was 100% - it is a pub (and a hotel) with strange opening time
Pros:

Its position for us was excellent - we could easily walk to the shopping centers and bus station etc. If we were travelling by train anywhere it would be 100% perfect. Good pub atmosphere. the staff were excellent.

Cons:

The hotel is what it is - functional but a bit dated (room that is). The room was a little cramped but it was workable. We did not like the need to use the steep and slippery wet rear staircase when leaving the hotel before 12 am each morning - for two 80 year old guests it was challenging especially leaving at 5.30 am in the semi dark when leaving!1 But these should not detract from the overall experience of our stay!

2026-09-03 • via Nuitee
M
Mick • solo_traveller • gb
5
2026-08-30 • via Nuitee
L
Lindsey • solo_traveller • gb
8
2026-08-30 • via Nuitee
S
Samantha • couple • lt
7
Pros:

cozy

Cons:

Wasn’t clean

2026-08-28 • via Nuitee
E
Emily • extended_group • gb
6
2026-08-25 • via Nuitee
A
Amanda • solo_traveller • gb
9
Pros:

Very friendly staff. Great room for over looking railway.

2026-08-18 • via Nuitee
J
Jeremy • couple • gb
10
Great hotel, lots of history
Pros:

Location, building was beautiful, staff very friendly

2026-08-17 • via Nuitee
M
Martin • solo_traveller • gb
6
Pros:

Location

Cons:

Very basic, like something from 30 years ago. It is basically rooms above a pub

2026-08-11 • via Nuitee
S
Scott • solo_traveller • gb
9
2026-08-11 • via Nuitee
L
Louise • couple • gb
8
2026-08-10 • via Nuitee
G
Greer • couple • gb
10
Would definitely recommend good value for money
Pros:

It was modern very clean and host was amazing

Cons:

How close to town food was lovely and not expensive staff so friendly they went above and beyond to make our stay special

2026-08-04 • via Nuitee
J
James • solo_traveller • gb
10
Perfect!
Pros:

Friendliness and location

Cons:

-

2026-07-21 • via Nuitee
M
Marc • couple • gb
10
2026-07-20 • via Nuitee
D
David • solo_traveller • gb
6
2026-07-19 • via Nuitee
W
Walton • solo_traveller • gb
1
Terrible place, terrible staff
Pros:

Nothing

Cons:

Everything

2026-07-18 • via Nuitee
D
David • solo_traveller • gb
10
2026-07-16 • via Nuitee
P
Paul • couple • gb
9
Perfect location for travelling to golf open tournament by train
Pros:

Location to station
Cleanliness
Friendly

Cons:

Nothing

2026-07-16 • via Nuitee
A
Aftonmarie • solo_traveller • gb
8
Great location
Pros:

Location was handy room was comfortable

Cons:

Stairs to room as I struggle to get up stairs

2026-07-11 • via Nuitee