Heart and Soul Lodge

Hotels
9.2 (40 reviews)
JRWH+V4 Karatu 116 , Mto wa Mbu , tz

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Swimming pool
24-hour front desk
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly Staff
Good Location
Quality Food
Cons:
High Prices
Many Mosquitos

Categories

Cleanliness
9.2
The lodge is described as super clean.
Service
9.7
Very friendly staff, though some service issues noted at the reception.
Location
9.2
Great location mentioned in multiple reviews.
Room Quality
9.2
No specific comments but implied quality through positive experiences.
Amenities
9.2
Well-maintained grounds and visible garden produce.
Value for Money
8.7
Perceived as expensive for a short stay.
Food and Beverage
9.2
Very good food quality noted.
Overall Experience
9.2
Great, but slight drawbacks noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 18:22

Property Description

Luxurious Amenities and Services

Heart and Soul Lodge in Karatu offers a 4-star experience with an outdoor swimming pool, garden, terrace, and bar. Enjoy the convenience of free WiFi, concierge service, and a tour desk.

Comfortable and Scenic Rooms

Each room at Heart and Soul Lodge features a wardrobe, balcony with pool view, and a private bathroom with free toiletries. Relax in rooms boasting mountain views and a cozy seating area.

Culinary Delights

Indulge in a variety of cuisines at the on-site restaurant, from African to American and British dishes. Special dietary requests such as vegetarian, dairy-free, and halal options are also catered to.

Book your stay at Heart and Soul Lodge for a luxurious and unforgettable experience in Karatu.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.2
Based on 40 reviews
Cleanliness: 9.2
Service: 9.7
Location: 9.2
Room Quality: 9.2
Amenities: 9.2
Value for Money: 8.7
Food and Beverage: 9.2
Overall Experience: 9.2
O
Oriol • family_with_children • es
9
Muy buen hotel con una gran jardin con piscina
Pros:

En general todo muy bien.

Cons:

Quiza el precio de las comidas. Saben que es dificil buscar otra opcion y se aprobechan

2026-08-11 • via Nuitee
O
Osangir • couple • ke
10
I will go back to this place
Pros:

This place is heaven. Breakfast is good, they offer packed lunch, nice quiet neighbourhood with nature, Serene

Cons:

None

2026-08-11 • via Nuitee
L
Llorenç • family_with_children • es
10
Tranquilitat i confort
Pros:

Gran confort I gran amabilitat. Els esmorzars eren molt bons i els sopars també.

Cons:

La carretera de terra per arribar-hi, però tampoc és un impediment perquè a l’hotel s’hi està molt bé.

2026-08-07 • via Nuitee
C
Christophe • family_with_children • fr
8
Bon hébergement bien situé proche de l'entrée principale du parc du Lac Mannyara.
Pros:

Chambres très spacieuses, récentes et confortables, très beau jardin avec une piscine dans un cadre sympa. Bons petits déjeuners. Personnel attentionné et serviable.

Cons:

Pas suffisamment d'eau chaude pour les douches. Dîner correct avec une satisfaction très variable selon les plats. Saturation du wi-fi à l'heure du dîner.

2026-08-03 • via Nuitee
D
doris • solo_traveller • de
8
Pros:

DasHaupthaus mit Restaurant , gutes Essen, wunderbarer Blick

2026-07-19 • via Nuitee
A
Arinder • couple • gb
7
2026-05-29 • via Nuitee
P
Petra • couple • de
10
Aber schone Lodge
Pros:

Tolle Lage, super sauber, sehr gutes Essen und sehr freundliches Personal

Cons:

Nichts

2025-11-07 • via Nuitee
S
Stephan • couple • ch
10
2025-09-29 • via Nuitee
P
Petra • family_with_children • de
9
Wunderschöne Anlage mit sehr freundlichem Personal. Würden wir nicht mehr buchen da verhältnismäßig teuer für einen kurz
Pros:

Sehr schöne und gepflegte Anlage

Cons:

Sehr viele Moskitos

2025-09-01 • via Nuitee
D
Dr Sandra • family_with_children • de
9
Solide Lodge
Pros:

Abendessen sehr geschmackvoll und abwechslungsreich. Frühstück Durchschnitt. Anlage weitläufig, schön und gepflegt mit tollem Garten und Gemüseanbau zur Besichtigung. Alles sauber. Lodge etwas abgelegen.

Cons:

Afrikanisches Personal ist grundsätzlich wahnsinnig freundlich und zuvorkommend. Das ist auch hier der Fall. Schade ist nur, dass die Rezeption das Aushängeschild eines Hotels ist und wenn 4 Angestellte hinter dem Tresen am Handy rumspielen und einen ignorieren wenn man ein Anliegen hat, dann ist das unprofessionell.

2025-08-20 • via Nuitee
M
Martina • couple • it
10
2025-08-16 • via Nuitee
P
Pedro • young couple • nl
10
Exceptional
2025-06-10 • via Nuitee
S
Stephen • young couple • au
9
Welcoming comfortable and relaxing.
Pros:

The generous room and bathroom area. The pool and elevated position.

Cons:

Slightly cold at night at the bar restaurant but the staff quickly offered and rapped us in warm Masai blankets (this was in June 2025.

2025-06-04 • via Nuitee
C
Caroline • family with young children • gb
8
Great place to stay
Pros:

Very welcoming staff. Great food. Comfortable room.

Cons:

The road to access the property is a bumpy ride.

2025-02-20 • via Nuitee
R
Robert • family with young children • au
9
A lovely peaceful oasis with great restorative power.
Pros:

A lovely peaceful oasis, everything was of the highest standard. The rooms were very comfortable, clean and nicely presented, and the food was delicious and based on fresh local ingredients. We stayed there after a week of self driving and camping in the Serengeti and found it very restoring relaxing and lying by the pool for a day. One extra thing we really appreciated was their attention to limiting waste. Eg there was no unnecessary packaging or plastic eg no single use shampoo bottles, even the straws were metal. Environmental friendliness fits well with the whole Heart and Soul Package. A special thanks to Claudia for being so friendly and welcoming at every meal!

2025-01-26 • via Nuitee
S
Sergey • young couple • gb
8
Very good
Pros:

Very good swimming pool, good food.

Cons:

The toilet door.
The road to the Lodge could be improved.

2025-01-16 • via Nuitee
B
Barbara • solo traveller • us
10
This is an extraordinary place. Don’t miss it
Pros:

It was so beautiful, staff were lovely and food was great

Cons:

Nothing. Loved it all

2024-11-20 • via Nuitee
C
Chandrasekaran • group • in
8
Nice day and good experience
Pros:

Good

2024-10-10 • via Nuitee
N
Nicole • young couple • mt
10
Exceptional
2024-08-24 • via Nuitee
E
Emily • group • us
10
Fantastic property!
Pros:

Absolutely beautiful! The staff is so kind and the rooms are gorgeous!!

Cons:

Nothing, it was perfect.

2024-08-16 • via Nuitee