WNS Apartments Canary Wharf

Hotels
5.8 (718 reviews)
19 Pepper Street 1st & 2nd Floor , Canary Wharf , London , gb

Facilities

Non-smoking rooms
Room service
Heating
Ironing service
Non-smoking throughout
Private check-in/check-out
Daily housekeeping
Minimarket on site
Allergy-free room
Shared kitchen
See all facilities

Review Highlights

Pros:
Good location
Cheap accommodation
Cons:
Unclean facilities
Poor customer service

Categories

Cleanliness
3.26
Bathroom was very dirty, and bed had hairs in it.
Service
7.23
Standard service quality for this hotel tier, though there were issues with poor customer service reported.
Location
8.27
Good location for visiting Canary Wharf and near the O2.
Room Quality
4.22
Mixed reviews; some found walls thin and issues with shared facilities.
Amenities
6.25
Shared amenities like kitchen and bathrooms were available but not liked by everyone.
Value for Money
6.21
Cheap but the quality was reflected in the cleanliness and service.
Food and Beverage
5.76
No specific mention; tea and coffee amenities were noted positively.
Overall Experience
5.23
General dissatisfaction with multiple aspects, including customer service and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 12:15

Property Description

Stylish Accommodations
Discover comfort and convenience at Wns Hotel Canary Wharf in London. Each room is equipped with modern amenities, including a flat-screen TV and cozy bed linens, ensuring a pleasant stay for every guest.

Convenient Location
Located just 1.1 km from Canary Wharf Underground Station, our hotel provides easy access to popular landmarks such as the Tower of London and Tower Bridge. Explore the vibrant city with ease from our centrally situated property.

Exceptional Services
Enjoy a hassle-free stay with our shared kitchen and room service options. Whether you're traveling for business or leisure, our dedicated staff is committed to making your experience memorable.

Book your stay at Wns Hotel Canary Wharf and immerse yourself in the bustling city life of London.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

5.8
Based on 718 reviews
Cleanliness: 3.26
Service: 7.23
Location: 8.27
Room Quality: 4.22
Amenities: 6.25
Value for Money: 6.21
Food and Beverage: 5.76
Overall Experience: 5.23
S
Sharon extended_group gb
7
Perfect to rest a weary head
Pros:

Ideal for overnights stay if attending a concert at the O2 arena-basic but perfect to rest after a busy day

2026-08-27 via Nuitee
M
mason solo_traveller gb
8
2026-08-25 via Nuitee
M
Manuel couple gb
10
Pros:

We really enjoyed our stay and it felt like so comfort and peaceful place to stay.We had amazing 2days there.The amount was cheap as well and everything was available as well.

2026-08-21 via Nuitee
L
Lucian solo_traveller gb
6
2026-08-16 via Nuitee
M
Maxwell couple gb
10
2026-08-15 via Nuitee
A
alain mambu solo_traveller gb
9
2026-08-15 via Nuitee
M
Mohammad couple gb
1
Staff behavior is concerning
Pros:

Property location good but room is not clean enough

Cons:

No

2026-08-12 via Nuitee
M
mijububrehman couple fr
1
j’étais obligé d’aller ailleurs pour me loger
Pros:

Je n’ai rien apprécié.

Cons:

Je n’ai pas aimé car les draps étaient tachés de sang, et nous avons eu de l’eau froide pour se baigner, l’appartement était très sale et mal entretenue.

2026-08-09 via Nuitee
H
Henry extended_group gb
2
Disgusting
Pros:

Location decent for price.

Cons:

No staff between 9pm and 11am, which is shocking. Door broke on me early in the morning, locking me out until 11, when someone was finally at reception. No emergency contact on file at booking.com either. Showers were disgusting and broken, one being propped up by a folded up toilet roll.

2026-08-06 via Nuitee
M
Mariam couple gb
10
Pros:

It’s so comfortable
I love it

2026-08-04 via Nuitee
M
Masterton solo_traveller gb
10
2026-08-03 via Nuitee
E
Edith solo_traveller gb
8
2026-08-02 via Nuitee
A
Andrew couple gb
7
Clean and quiet
Pros:

Location and cleanliness of room

Cons:

Very poor looking entrance, came back to find a man praying with a matt in the entrance of the door so had to step over him to get in.

2026-07-25 via Nuitee
D
Dwayne solo_traveller gb
10
2026-07-25 via Nuitee
D
Data solo_traveller gb
10
2026-07-24 via Nuitee
L
Laura solo_traveller lv
4
Pros:

I like place where was located

Cons:

curtains very dirty and tv dont work when we try watching and outside doors keep stacking straggle to get in hope them staff charge will be happy to stay there again 😊

2026-07-24 via Nuitee
A
Anthony solo_traveller gb
7
2026-07-21 via Nuitee
M
Masterton solo_traveller gb
10
Pros:

Value for money. Nothing fancy but clean and tidy enough to recommend and the location was perfect. Staff polite

Cons:

The entrance stairwell could be doing with a freshen up but nothing to complain about

2026-07-20 via Nuitee
T
Thompson couple gb
8
2026-07-19 via Nuitee
A
Amir couple gb
1
2026-07-17 via Nuitee