Altis Belem Hotel & Spa, a Member of Design Hotels

Hotels
Design Hotels
9.1 (1160 reviews)
Doca do Bom Sucesso , Lisbon , pt

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Beautiful riverside location
Friendly and accommodating staff
Cons:
Cleanliness issues with cockroaches
High price for limited amenities

Categories

Cleanliness
8.24
Guests reported finding cockroaches in the bathroom on two occasions, indicating cleanliness issues.
Service
9.99
Staff were noted as very friendly and accommodating, with personal greetings from management.
Location
10
The hotel has a beautiful riverside location near Lisbon, appreciated by guests.
Room Quality
9.2
Rooms are described as beautiful and spacious, although some issues with cupboard lighting were noted.
Amenities
8.73
Limited amenities for a 5-star rating were mentioned, particularly regarding the spa facilities.
Value for Money
7.69
Some guests felt the price was too high for the quality of the stay compared to other 5-star hotels.
Food and Beverage
9.24
Breakfast was mentioned positively; however, the quality of the restaurant's food received mixed feedback.
Overall Experience
9.73
Overall, guests expressed a strong likelihood of returning due to positive experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 03:25

Property Description

Waterfront Luxury in Historic Belém

Michelin Star Dining and Relaxation
Indulge in exquisite dining at the Michelin Star restaurant and unwind at the indoor and outdoor pools, spa, and rooftop sun deck.

Modern Amenities and Panoramic Views
Enjoy rooms equipped with LCD-TVs, Nespresso machines, and free WiFi, all while soaking in breathtaking waterfront views.

Book now to experience the ultimate blend of luxury, relaxation, and culinary delights at Altis Belém Hotel & Spa.

Important information:

Guests receive free access to the Thermo Garden circuit in the spa.

Please note that the credit card used to make the reservation must be the same presented at check-in.

Access to the BSpa is only allowed to children under 16 years old during children's hours, between 10:00h and 12:00h.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children from 4 years old to 11 years old stay for free when using an available extra bed.
    Children from 12 years old to 17 years old stay for € 95 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 1160 reviews
Cleanliness: 8.24
Service: 9.99
Location: 10
Room Quality: 9.2
Amenities: 8.73
Value for Money: 7.69
Food and Beverage: 9.24
Overall Experience: 9.73
C
Cátia couple pt
10
2026-07-23 via Nuitee
V
Vanessa couple br
9
2026-07-19 via Nuitee
A
Alexandra solo_traveller pt
10
2026-07-16 via Nuitee
D
Daniel couple pt
9
Relaxante com vistas para o rio Tejo
Pros:

A localização do hotel é fantastica, com vistas sobre o rio Tejo.
O quarto era super espaçoso, com varanda e jacuzzi.
Foi ideal para a nossa estadia. Gostamos muito e voltaremos a repetir.

Cons:

Esperava que a piscina exterior do hotel fosse maior e faz falta um bar de apoio à piscina.

2026-07-14 via Nuitee
S
Silvia couple pt
10
Pros:

Quarto magnifico, muito espaçoso e com uma excelente vista para o Tejo. Muito bem equipado e com produtos de higiene de excelente qualidade.

2026-07-12 via Nuitee
J
JORGE couple es
9
2026-07-11 via Nuitee
N
Nuno couple pt
10
2026-07-11 via Nuitee
L
Linda couple ch
10
Merci ! Et particulièrement à Raphaël.
Pros:

Tout aimé

Cons:

Rien

2026-07-11 via Nuitee
P
Pierre couple be
9
2026-07-11 via Nuitee
D
David couple gb
10
Staff in this hotel ❤️
Pros:

The staff here are some of the best trained and kind individuals I have come across. Good Spa, excellent breakfast and dinner!

Cons:

Nothing, except- perhaps some free light snacks by the pool. More water given in room. 2 small bottles for 4 days was cheap.

2026-07-11 via Nuitee
P
Patricia family_with_children br
10
Perfeita
Pros:

De tudo

2026-07-10 via Nuitee
D
Dr. Carlos Silva Tamayo family_with_children cl
10
Pros:

La ubicación es precisa, muy cerca de todo

Cons:

Todo estuvo excelente

2026-07-09 via Nuitee
K
Karen couple gb
10
Excellent
Pros:

It was a lovely hotel close to the city and the area was great.

Cons:

It was next to the railroad and a very busy and noisy road.

2026-07-09 via Nuitee
F
Free Service Srl solo_traveller it
9
2026-07-08 via Nuitee
R
Renato couple pt
10
Perfection.
Pros:

Very large room with an incredible view. Very warm and attentive staff. Small rooftop pool but with the best view in Lisbon with several key monuments in sight. Walking distance to great museums and restaurants and close enough hop to downtown.

2026-07-05 via Nuitee
M
Monika couple de
9
2026-07-05 via Nuitee
E
Elise couple gb
10
Wonderful stay
Pros:

It is a smaller hotel and staff are very friendly.

Cons:

Nothing

2026-06-29 via Nuitee
H
Hiromi couple us
10
Such a wonderful hotel to stay!
Pros:

Amazing view and wonderful room.
Hotel staffs are really kind and nice too.

2026-06-26 via Nuitee
B
Benedito solo_traveller br
10
Foi algo incrível !
Pros:

Localização privilegiada com vista incrível para o Rio Tejo. Funcionários excelentes e muito educados.

Cons:

Não tenho queixas. Eles fizeram até um upgrade para nossa estadia

2026-06-18 via Nuitee
D
Diana couple cz
10
Every detail felt carefully thought out, and it truly became one of those places you don’t want to leave.
Pros:

I loved everything about the property — the beautiful hotel design, the exceptional staff, and the fantastic location. The personnel were incredibly welcoming, attentive, and professional, making us feel truly valued throughout our stay. The atmosphere was elegant yet warm and relaxing, and every detail seemed thoughtfully prepared. The location was also perfect for enjoying Lisbon and the beautiful Belém area. Overall, it was an unforgettable experience and a place I would happily return to.

2026-06-16 via Nuitee