The Z Hotel Victoria

Hotels
•
Z Hotels
8.2 (9646 reviews)
5 Lower Belgrave Street , London , gb

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Ironing service
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Location
Service
Helpful staff
Wine and cheese offering
Cons:
Small rooms
Noise from trains
Cleanliness issues
High price for what was offered
Inadequate amenities

Categories

Cleanliness
7.13
Several reviews indicate issues with cleanliness and maintenance.
Service
9.6
Staff were consistently described as helpful and accommodating.
Location
9.64
The hotel is praised for its excellent location.
Room Quality
7.09
Rooms were criticized for size, lack of windows, and noise.
Amenities
8.12
Some amenities received positive mentions, though others noted room limitations.
Value for Money
7.58
Value perceived as low given the price versus room quality.
Food and Beverage
7.63
Breakfast and dining options were mentioned negatively.
Overall Experience
8.8
Mixed experiences, but overall some guests had a good stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 15:13

Property Description

Luxurious Accommodation and Prime Location
Located in the heart of central London's Victoria district, The Z Hotel Victoria offers compact yet luxurious accommodation with a modern touch. Just a stone's throw away from Victoria Rail and Underground Stations, as well as iconic landmarks like Buckingham Palace, convenience meets comfort at our doorstep.

Modern Amenities and Comfortable Rooms
Our air-conditioned rooms feature bespoke hand-crafted beds, 40-inch Samsung HD TVs with premium channels, free WiFi, and sleek en-suite bathrooms with complimentary toiletries. With clever storage solutions and thoughtful design elements, each room ensures a comfortable stay for our guests.

Delicious Dining Options and Nearby Attractions
Start your day with a delicious continental breakfast at The Z Cafe, offering a variety of fresh options. Explore nearby attractions like St James’s Park or easily access Victoria Coach Station for further adventures. With Gatwick Airport just a short train ride away, your London journey begins seamlessly at The Z Hotel Victoria.

Important information:

Please note, guests are required to present the payment card used to make the booking and photo ID at check-in. The address provided at the time of reservation must match the cardholder's address.

Third-party payment cards or corporate credit cards must be accompanied by an authorization form signed by the cardholder. A copy of the credit card and photo ID must also be provided.

Please note that all room types can only accommodate either 2 adults, or 1 adult and 1 child. The property cannot accommodate more than 2 people in each room.

Guests under the age of 18 can be accommodated only if accompanied by a parent or a guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 9646 reviews
Cleanliness: 7.13
Service: 9.6
Location: 9.64
Room Quality: 7.09
Amenities: 8.12
Value for Money: 7.58
Food and Beverage: 7.63
Overall Experience: 8.8
P
Patricia • solo_traveller • pt
7
An excellent location and a staff that make us feel at home!
Pros:

Being a usual guest, it is good to return to the hotel and having the sense of familiarity. The location is also key.

Cons:

Cannot name anything.

2026-06-05 • via Nuitee
R
Rebecca • couple • gb
7
2026-06-05 • via Nuitee
L
Louise • couple • gb
7
2026-06-04 • via Nuitee
D
Dave • solo_traveller • gb
8
2026-06-04 • via Nuitee
Y
Yuki • solo_traveller • gb
10
Pros:

I had a brilliant stay. Staff were very helpful and friendly. The location was fantastic!

Cons:

Nothing

2026-06-04 • via Nuitee
O
Olga • solo_traveller • au
9
2026-06-03 • via Nuitee
W
William • couple • au
10
Pros:

Location very central and easy to get around London, breakfast option had a large range and good value for money. Quiet room

2026-06-03 • via Nuitee
A
alma • couple • gg
8
Good stay
Pros:

Location is near

Cons:

Room without window is not recommended for Claustrophobic people

2026-06-03 • via Nuitee
A
Anouchka • solo_traveller • fr
8
2026-06-03 • via Nuitee
N
Natasha • solo_traveller • nz
8
Great for a short stay in London
Pros:

Location

2026-06-02 • via Nuitee
L
Leticia • solo_traveller • br
9
2026-06-02 • via Nuitee
A
Andres • solo_traveller • es
9
2026-06-02 • via Nuitee
S
Sharon • solo_traveller • us
8
Pros:

Location

Cons:

My room was smaller than expected. Very tight.

2026-06-01 • via Nuitee
G
Gerhard • solo_traveller • at
7
2026-06-01 • via Nuitee
H
Harry • couple • us
8
2026-06-01 • via Nuitee
K
Karen • solo_traveller • ie
9
Pros:

Excellent value for money. Very friendly helpful staff

2026-06-01 • via Nuitee
S
Samira • family_with_children • gb
10
2026-06-01 • via Nuitee
S
Sarah • solo_traveller • gb
10
I will be coming again, I loved it so much, didn’t want to get out of bed
Pros:

I couldn’t have found a better place to stay, and the staff are so so friendly and supportive

Cons:

Nothing

2026-06-01 • via Nuitee
H
Harry • couple • us
7
2026-05-31 • via Nuitee
L
Lisa Whitlock • solo_traveller • au
8
Pros:

The staff were fabulous as was the location.

2026-05-31 • via Nuitee