The Z Hotel Victoria

Hotels
Z Hotels
8.2 (9805 reviews)
5 Lower Belgrave Street , London , gb

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Laundry
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Location
Service
Helpful staff
Wine and cheese offering
Cons:
Small rooms
Noise from trains
Cleanliness issues
High price for what was offered
Inadequate amenities

Categories

Cleanliness
7.13
Several reviews indicate issues with cleanliness and maintenance.
Service
9.6
Staff were consistently described as helpful and accommodating.
Location
9.64
The hotel is praised for its excellent location.
Room Quality
7.09
Rooms were criticized for size, lack of windows, and noise.
Amenities
8.12
Some amenities received positive mentions, though others noted room limitations.
Value for Money
7.58
Value perceived as low given the price versus room quality.
Food and Beverage
7.63
Breakfast and dining options were mentioned negatively.
Overall Experience
8.8
Mixed experiences, but overall some guests had a good stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 15:13

Property Description

Luxurious Accommodation and Prime Location
Located in the heart of central London's Victoria district, The Z Hotel Victoria offers compact yet luxurious accommodation with a modern touch. Just a stone's throw away from Victoria Rail and Underground Stations, as well as iconic landmarks like Buckingham Palace, convenience meets comfort at our doorstep.

Modern Amenities and Comfortable Rooms
Our air-conditioned rooms feature bespoke hand-crafted beds, 40-inch Samsung HD TVs with premium channels, free WiFi, and sleek en-suite bathrooms with complimentary toiletries. With clever storage solutions and thoughtful design elements, each room ensures a comfortable stay for our guests.

Delicious Dining Options and Nearby Attractions
Start your day with a delicious continental breakfast at The Z Cafe, offering a variety of fresh options. Explore nearby attractions like St James’s Park or easily access Victoria Coach Station for further adventures. With Gatwick Airport just a short train ride away, your London journey begins seamlessly at The Z Hotel Victoria.

Important information:

Please note, guests are required to present the payment card used to make the booking and photo ID at check-in. The address provided at the time of reservation must match the cardholder's address.

Third-party payment cards or corporate credit cards must be accompanied by an authorization form signed by the cardholder. A copy of the credit card and photo ID must also be provided.

Please note that all room types can only accommodate either 2 adults, or 1 adult and 1 child. The property cannot accommodate more than 2 people in each room.

Guests under the age of 18 can be accommodated only if accompanied by a parent or a guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 9805 reviews
Cleanliness: 7.13
Service: 9.6
Location: 9.64
Room Quality: 7.09
Amenities: 8.12
Value for Money: 7.58
Food and Beverage: 7.63
Overall Experience: 8.8
N
navigation101 Family Bastad, Skane County
8
Go to place in London
Pros:

I’ve stayed here more than 10 times over the years and I keep coming back. The friendly staff and location together with the member benefits makes it my go to place in London regardless if I am traveling for work or with family/friends. Keep in mind it is the smallest of rooms with frosted glass walls for the bathroom but still it is value for money and we hang out in the lobby instead of our rooms (complementary cheese and wine and barista coffee).

2026-07-25 via Tripadvisor
E
Elaine family_with_children gb
10
Fab stay for one night
Pros:

Great location, clean, good facilities and great friendly staff

2026-07-25 via Nuitee
A
Andrew solo_traveller my
9
2026-07-25 via Nuitee
T
Tom solo_traveller gb
9
Excellent, would come back.
Pros:

Incredible location and the shower was brilliant.

Cons:

I’m 6ft and the bed was too short for me and the mattress wasn’t comfy at all

2026-07-25 via Nuitee
J
Jeanette couple gb
6
Woukd stay again because location and staff were great but will ask for bigger room
Pros:

I really liked the hotel and the things that stood out was the eating area and the building itself - location couldn’t be better

Cons:

The public areas beyond the dining room were not really swept- would expect a hotel to be clean throughout. The room itself was ridiculously small for 2 people. Very clean but too small

2026-07-25 via Nuitee
V
Victor solo_traveller co
9
Pros:

Buena relación beneficii/costo. Excelente ubicación. Tiene los servicios esenciales. Muy buen desayuno. Amable atención.

Cons:

Algo pequeña la habitación. No tenía luz natural

2026-07-25 via Nuitee
J
Josefina solo_traveller gb
5
Pros:

In fairness location is excellent.

Cons:

Bed is hard, staff do not even say hello or smile, just look at you passing by maybe because mostly were men. Too expensive breakfast because choice of food is just one or two, don’t even have eggs.

2026-07-24 via Nuitee
K
Kühni couple ch
8
2026-07-24 via Nuitee
M
Marian solo_traveller ie
10
2026-07-24 via Nuitee
C
Connelly couple ie
7
Simple, clean, room small but we were barely in it. Not suitable for longer stay maybe. One night ok.
Pros:

Convenient

Cons:

Location

2026-07-24 via Nuitee
C
Claudia solo_traveller au
10
Pros:

Convenient and easy!

2026-07-24 via Nuitee
N
NICOLAS couple gb
10
2026-07-23 via Nuitee
D
Devon solo_traveller gb
10
2026-07-23 via Nuitee
E
Eri solo_traveller jp
6
2026-07-23 via Nuitee
T
Theresa family_with_children us
6
Location great, hotel clean, and friendly / helpful staff, but room very small, and not comfortable bed. Would stay
Pros:

Great location! Walking to Buckingham palace, and 40 min walk to the eye, seeing the palace and Big Ben on the way. 5 min walk to nice restaurants, cafes and bakeries. Pubs every where. Italian Harry’s restaurant across the street. (Make reservation, it’s busy) Hotel entrance/checkin area air conditioned, and nice seating area.

Cons:

Very small room booked for 2 people. We had 2 large suit cases with us and we had to shuffle one of them around in order to open the door to get out. The tv channels were stuck on one channel and IT maintenance was not in place in the eve so they gave us complementary breakfast for the trouble, which was nice.

2026-07-23 via Nuitee
M
M.Mar solo_traveller es
6
Pros:

Ubicación

Cons:

Habitación en sotano. Ruido de tren

2026-07-22 via Nuitee
K
Kelly Patricia solo_traveller nz
10
Benefit is 24 hr reception. Recommend this is in a quiet location but super close to London Victoria train station.
Pros:

Great location. I booked a small room but it was fine for a night but would have been perfectky fine for more.

2026-07-21 via Nuitee
B
Ben family_with_children gb
10
2026-07-21 via Nuitee
D
David solo_traveller gb
7
Satisfactory
Pros:

Better breakfast would have been good. It was quite limited

Cons:

Friendly and social

2026-07-21 via Nuitee
E
Egor solo_traveller cy
3
Pros:

The location is awesome, the Victoria station is across the road. The staff is attentive, helpful and willing to accommodate. The AC helped a lot in the heatwave.

Cons:

The room had a distinct damp smell, I assume it was coming from the AC. Ventilation was not enough, as by the morning there was not enough air to breathe. I could hear the subway trains going under the building.

2026-07-21 via Nuitee