Hotel Pickwick and Pub "the room with a view"

Hotels
8.7 (2084 reviews)
Rathausquai 6 , Luzern , ch

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Heating
Lift / Elevator
Bar
Darts
Non-smoking throughout
Daily housekeeping
Public transport tickets
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Amazing views
Cons:
Minor issues with room size
Antiquated decor in common areas
No breakfast available

Categories

Cleanliness
8.59
The hotel is reported as very clean with a comfortable environment.
Service
9.06
Numerous reviews highlight the staff as friendly and kind.
Location
9.1
Unbeatable location near major attractions and stunning views.
Room Quality
8.55
Rooms are described as spacious and comfortable, though some mention minor issues.
Amenities
8.58
Basic amenities provided are adequate; some positive comments about the pub.
Value for Money
8.54
Good value given the location and amenities offered.
Food and Beverage
8.59
Positive remarks about the pub's food and drinks.
Overall Experience
8.56
Many guests express a very satisfying experience overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:59

Property Description

Scenic Riverside Location:
Located in the heart of Lucerne's Old Town, Hotel Pickwick offers stunning views of the historic Chapel Bridge and the tranquil Reuss River.

Cozy Accommodations:
The simply furnished rooms at Hotel Pickwick provide all the essential amenities for a comfortable stay, including a flat-screen cable TV, a safe, an electric kettle, and a private bathroom.

Convenient Dining Options:
With an English pub on-site and a restaurant right next door, guests can enjoy a variety of dining choices just steps away from their accommodations.

Experience the charm of Lucerne from the riverside comfort of Hotel Pickwick. Book your stay now!

Important information:

Please let Hotel Pickwick and Pub know if you expect to arrive outside the check-in hour, after 20:00. Contact information is available on your booking confirmation.

Please note:

- Check-in takes place at the bar.
- Single currency credit cards (UnionPay logo only) cannot be accepted for reservations.

A limited amount of paid public parking spaces are available and reservation is not possible.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM

Location

Guest Reviews

8.7
Based on 2084 reviews
Cleanliness: 8.59
Service: 9.06
Location: 9.1
Room Quality: 8.55
Amenities: 8.58
Value for Money: 8.54
Food and Beverage: 8.59
Overall Experience: 8.56
R
Rutenis • solo_traveller • ch
10
2026-08-21 • via Nuitee
D
Doreen • solo_traveller • au
10
We loved Mr Pickwick and the views were exceptional (particularly at night)
Pros:

The location is second to none! Close to train station. Overlooking chapel bridge.

Cons:

As there is no aircon (the fans in the room did help) sheets would’ve made it more comfortable as the doona is too hot.

2026-08-20 • via Nuitee
S
Sahra • couple • tr
7
Harika manzara
Pros:

Otelin konumu mukemmeldi, ve balkon manzarali olan odalar cok guzel. Her yere ulasim cok rahat. Ayrica bar kismi ve yemekleri de cok guzeldi.

2026-08-20 • via Nuitee
B
Bonnie Ta • solo_traveller • au
7
Pros:

Great location

Cons:

Too noisy

2026-08-19 • via Nuitee
K
Kim • couple • ch
10
2026-08-19 • via Nuitee
M
Marcela9 • solo_traveller • ar
8
Excelente ubicación y excelente vista
Pros:

La ubicación. El baño era muy cómodo, buena ducha.
La vista de la habitación al río y al puente.

Cons:

No hay aire acondicionado, pero ya lo sabíamos porque es un edificio histórico. Nos dejaron 2 ventiladores de mesa que fueron de mucha utilidad.
Bastante ruidoso ya que el bar Pickwick está abajo y trabajan hasta tarde. Como hace mucho calor tenes que si o si abrir las ventanas

2026-08-19 • via Nuitee
J
Jon • solo_traveller • au
3
Don't stay in the summer period
Pros:

Location is they only good thing about it

Cons:

Fridge still had food in it. Lady that showed us to our room wasnt happy to do it. Not a good place to stay when its hot. Need a portable A/C for the rooms. Fans didnt cool us down.

2026-08-18 • via Nuitee
C
Christine • couple • us
4
2026-08-18 • via Nuitee
E
Erika • solo_traveller • hu
9
2026-08-18 • via Nuitee
N
Nicole • couple • au
10
Loved it
Pros:

10 out of 10 location, looking over the water - just stunning

Cons:

Unfortunately we were in a heatwave and rooms have no air con which was difficult any other time would be fine

2026-08-17 • via Nuitee
K
Kevin • couple • us
8
Pros:

Great location

Cons:

No air conditioning

2026-08-17 • via Nuitee
V
Viktor • family_with_children • de
6
Es war ok.
Pros:

Gute Lage, direkt an der Kappelbrücke. Zimmer gut.

Cons:

Keine Klimaanlage dieses Jahr ist nicht OK.

2026-08-16 • via Nuitee
A
Agostino • couple • it
1
MAI PIU', UN SOGGIORNO DA DIMENTICARE!
Cons:

Una sistemazione orribile!
Una camera lunga e stretta (larga solo 2 metri) con una finestra a sud, chiusa durante il giorno per limitare il calore che già era intollerabile e non apribile la sera per evitare le zanzare.
La camera era un forno, senza aria condizionata. UN INFERNO!

2026-08-15 • via Nuitee
Y
YI • extended_group • cn
7
2026-08-14 • via Nuitee
D
Detlef • solo_traveller • de
8
Pros:

Die Lage / Das Hotel / Das Zimmer / Gepäckaufbewahrung / Checkin und Out... Die Nähe zum Bahnhof... Das Personal...

Cons:

Kein Frühstück...

2026-08-13 • via Nuitee
P
Passarello • solo_traveller • it
1
Orribile
Pros:

Il balcone sul fiume

Cons:

La scarsa pulizia la puzza dell 'orinatoio sulle scale
L'assenza totale di reception ed assistenza
L'assenza di aria condizionata
La cassaforte non funzionava
La cucina del pub chiude alle 22 anziché allora indicata
Non era né hotel né b& b

2026-08-13 • via Nuitee
Q
Qiang • solo_traveller • ca
9
Very good
Pros:

Location!

Cons:

On the day of check-in, I found hair on the bed sheets. The next day, I left a note asking the housekeeper to change the sheets. However, she not only failed to change them, but also forgot to close the balcony door and the blinds, allowing the afternoon heatwave to pour into the room. She also forgot to remove all the plates, dishes, and condiments from the food I had ordered at the pub downstairs the previous day.

2026-08-13 • via Nuitee
B
Bharat • extended_group • ca
8
Pros:

location was amazing

Cons:

elevators are too small, price and city tax is bit too much for the facility and hotel

2026-08-12 • via Nuitee
W
Wenjia • couple • cn
8
2026-08-12 • via Nuitee
A
Avinash • family_with_children • in
8
Pros:

The location

Cons:

All was great

2026-08-12 • via Nuitee