Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Air conditioning
Swimming pool
Room service
Family rooms
Pets allowed
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Conforto
Café da manhã
Localização
Atendimento
Cons:
Limpeza
Falta de academia
Falta de adaptação para grandes cães

Categories

Cleanliness
8.1
Several reviews indicated issues with cleanliness, particularly in bathrooms.
Service
10
Most reviews praised the staff for being attentive and friendly.
Location
10
Numerous reviews highlighted the excellent and convenient location.
Room Quality
9.1
Positive comments regarding the comfort and spaciousness of the rooms.
Amenities
8.6
Some amenities mentioned were positive, but lack of gym and yoga area was noted.
Value for Money
8.6
Value for money was considered acceptable, although some felt it could be improved.
Food and Beverage
9.6
The breakfast received high praise in many reviews.
Overall Experience
9.6
Overall positive feedback with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 11:11

Property Description

European-Style Parks and Countryside Retreat

Luxurious Rooms and Private Chalets
Indulge in modern rooms with en suite bathrooms and calming pastel colors. Enjoy scenic garden views through sliding glass doors, or opt for the privacy of separate lounge and fireplace in the private chalets.

Convenient Location and Complimentary Amenities
Explore nearby attractions like Alpen Park and Caracol Waterfalls with a borrowed bike. Relax by the heated pool, unwind in the games room, or stay connected with free WiFi. Start your day right with a delicious breakfast buffet featuring tropical fruits and local delicacies.

Experience a tranquil escape at Vila Suzana Parque Hotel - book now for a memorable getaway!

Important information:

Please note that the property charges an optional 10% service charge.

-Small pets (up to 12 Kg) are only accepted in the CHALET LUXO accommodations type without a bathtub.
-The hotel charges a fee of BRL 80,00+10% per day per pet.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.2
Based on 1887 reviews
Cleanliness: 8.1
Service: 10
Location: 10
Room Quality: 9.1
Amenities: 8.6
Value for Money: 8.6
Food and Beverage: 9.6
Overall Experience: 9.6
C
Carlos Alberto Furtado • solo_traveller • br
10
2026-05-30 • via Nuitee
D
Daiane • solo_traveller • br
10
2026-05-29 • via Nuitee
G
Graziele • solo_traveller • br
10
2026-05-26 • via Nuitee
E
Eduardo • solo_traveller • br
10
2026-05-25 • via Nuitee
F
Francine • couple • br
10
2026-05-25 • via Nuitee
L
Lúcio Mauro • solo_traveller • br
10
Pros:

Atendimento e instalação excelentes. Ótimo café da manhã.

Cons:

.

2026-05-25 • via Nuitee
K
Kleber Rodrigues Goulart • couple • br
9
Hotel de excelente custo benefício, café da manhã de muito boa qualidade
Pros:

O tipo de acomodação, um chalé com boa disposição e amplo, praticamente uma casa

Cons:

Cesto da lareira com madeira na garagem, perigo de amassar o carro

2026-05-25 • via Nuitee
A
Alejandra • solo_traveller • uy
7
2026-05-24 • via Nuitee
A
Anapsp • solo_traveller • br
10
Pros:

Vila Suzana Parque Hotel tem nosso coração!
Atendimento, conforto, localização, café, tudo é maravilhoso!

Cons:

Pouco tempo de estadia!

2026-05-24 • via Nuitee
M
MARCELA • couple • br
10
2026-05-23 • via Nuitee
L
Letícia • solo_traveller • br
10
2026-05-21 • via Nuitee
J
Jéssica Beatrice • couple • br
10
2026-05-21 • via Nuitee
J
Jennifer Patrícia • solo_traveller • br
9
Pros:

Do conforto, da limpeza, da localização

2026-05-20 • via Nuitee
F
Fernando • solo_traveller • br
8
2026-05-18 • via Nuitee
M
Marcelo • couple • br
10
2026-05-18 • via Nuitee
K
Katia • couple • br
10
Pros:

Conforto e limpeza

2026-05-18 • via Nuitee
L
Liliane • solo_traveller • br
10
Pros:

Gostei de tudo... limpeza, conforto, equipe extremamente gentil, eu e minha família tivemos um excelente final de semana no Vila Suzana...

2026-05-18 • via Nuitee
A
Alexandre • couple • br
10
Estadia maravilhosa em Canela
Pros:

Atendimento ótimo. Local lindo e seguro. Calefação e chalé sempre quentinho. Banheira e chuveiro maravilhosos. Bairro seguro e muito bonito.

2026-05-17 • via Nuitee
F
Fernanda • couple • br
10
2026-05-12 • via Nuitee
K
Katiane Schwingel Kern • family_with_children • br
8
Pros:

O horario do café eu considerei um diferencial ser até as 11h da manha. Gostei muito. Funcionários atenciosos.

Cons:

Nao ter área kids. Na verdade tem, mas é tercerizada e nao estava aberta as crianças hospedadas

2026-05-06 • via Nuitee