Grand Hotel d'Orange, BW Signature Collection

Hotels
•
Sure Hotel Collection by Best Western
8.4 (1997 reviews)
30 rue Victor Hugo , Orange , fr

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Cleanliness issues
Limited amenities
Breakfast variety lacking

Categories

Cleanliness
7.79
Several reviews mentioned issues with room cleanliness and maintenance.
Service
9.26
Consistently noted as friendly and helpful across multiple reviews.
Location
9.3
Frequently praised for its central location and accessibility.
Room Quality
7.75
Mixed feedback; some rooms were clean, but others had issues with size and cleanliness.
Amenities
8.28
Amenities were adequate but with mentions of some facilities being limited.
Value for Money
8.24
Good value reported by some, but some felt the offering did not meet 5-star standards.
Food and Beverage
7.79
Breakfast received mixed comments; some found it good but lacking variety.
Overall Experience
8.76
Overall satisfaction noted, despite some specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 02:13

Property Description

Luxurious 18th-Century Residence in the Heart of Orange

  • Wellness Centre and Outdoor Pool: Indulge in relaxation with a wellness centre featuring hot tubs, sauna, and a fitness centre. Enjoy a refreshing dip in the outdoor swimming pool.

  • Gourmet Dining Experience: Savor homemade Mediterranean cuisine at Aurasice Restaurant & Bar. Start your day with a delicious buffet breakfast served on the terrace or in the dining room.

  • Convenient Location and Modern Amenities: Explore historic landmarks like Notre-Dame-de-Nazareth Cathedral and Gallo-Roman ruins. Stay connected with free Wi-Fi, and unwind in elegantly decorated rooms with flat-screen TVs and minibars.

Experience luxury and comfort at our historic residence. Book now for an unforgettable stay in Orange!

Important information:

Please note that baby cots need to be reserved in advance and are subject to availability.

Please note that the garage is available for an extra charge for cars and motorbikes, but bicycles can be stored free of charge.

If guests wish to have breakfast in the room, it will be charged EUR 5 extra per room.

Spa bathrobe can be rented for a EUR 5 extra fee.

The SPA is open from 4pm until 8pm

Please note that our restaurant, L'Aurasice, will be closed for annual vacations from December 22, 2024 to January 13, 2025 inclusive. We thank you for your understandingPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs EUR 17 per day.

Location

Guest Reviews

8.4
Based on 1997 reviews
Cleanliness: 7.79
Service: 9.26
Location: 9.3
Room Quality: 7.75
Amenities: 8.28
Value for Money: 8.24
Food and Beverage: 7.79
Overall Experience: 8.76
G
Greet • family_with_children • be
10
2026-06-06 • via Nuitee
U
Ute • extended_group • de
8
2026-06-04 • via Nuitee
R
ronny • couple • be
10
2026-06-03 • via Nuitee
E
Emile • solo_traveller • be
6
Pros:

Vriendelijk personeel. Ruime kamer.

Cons:

Slecht werkende airco. Vervuild vast tapijt. Afvoergarnituur in badkamer."afgeleefd" interieur dat aan opsmukking toe is.

2026-06-02 • via Nuitee
Y
Yvonne • couple • gb
9
Great location, great value, nice touch of luxury.
Pros:

Spacious room with a really big bed and excellent mattress which made for a great night’s sleep.

2026-06-02 • via Nuitee
J
John • couple • nl
8
2026-06-02 • via Nuitee
D
Dominique • couple • ch
10
2026-06-02 • via Nuitee
S
Sandrine • couple • ch
9
2026-06-02 • via Nuitee
J
JEAN • couple • fr
8
Pros:

Emplacement sur petite place au calme et proche du centre historique, très belle chambre à décoration moderne. PK privatif à proximité .

Cons:

RIEN

2026-05-31 • via Nuitee
G
Georg • couple • de
7
2026-05-31 • via Nuitee
B
Björn • couple • be
6
Goed maar voor verberkgn vatbaar
Pros:

De ligging deze was zeer goed

Cons:

De airco op de kamer. Als je een suite boekt en het isdaar enorm warm en je krijgt de temperatuur niet naar beneden oook al meld je die

2026-05-30 • via Nuitee
G
Günther • solo_traveller • de
8
2026-05-27 • via Nuitee
R
Reiner • couple • de
7
2026-05-25 • via Nuitee
B
barbara • extended_group • fr
9
2026-05-24 • via Nuitee
M
Maxime • extended_group • fr
8
2026-05-23 • via Nuitee
M
Marie • couple • fr
8
Direction et accueil très aimable .Personnel du restaurant y compris le ´chef ´devrait envisager un autre travail !!!
Pros:

Emplacement central

Cons:

Le restaurant dont le repas est presque de la cantine !

2026-05-23 • via Nuitee
E
Evelyne • couple • fr
6
Bon emplacement mais demander des précisions pour la chambre avant de choisir.
Pros:

L’emplacement est parfait

Cons:

La chambre : petite, pas de place pour poser la valise et obligés de la poser sur l’espèce de table. Aucune chaise, un pouf pour 2 personnes et pas de table puisque obligés de poser la valise sur l’espèce de table. Pas d’accès à la fenêtre car l’épaisseur du mur ajoutée à la profondeur de l’espèce de table permettaient tout juste d’accéder à la poignée de la fenêtre, non pas pour voir la vue, impossible, mais simplement pour aérer et avoir un peu d’air extérieur.
Pour un 4 étoiles, très déçus et nous l’avons dit à la réception au moment de notre départ.
Surtout que la chambre voisine de la nôtre a plus d’espace (vue au moment du départ par la porte ouverte) et est au même prix que la nôtre.
Il s’agissait pour nous d’un séjour de 2 nuits.

2026-05-21 • via Nuitee
J
Jean • couple • fr
8
2026-05-18 • via Nuitee
J
Jérôme GORNY • couple • fr
10
Je reviendrai avec plaisir
Pros:

L’emplacement
Le rustique des chambres
L’accueil
Parking moto

Cons:

La literie est à revoir
Le manque de prise de courant
Le jet d’eau de la douche trop faible

2026-05-17 • via Nuitee
J
Jana • couple • ch
6
Na ja…
Pros:

Qualität der Better mit Duvet.

Cons:

Die Terrasse war schmuddelig und das Zimmer war armselig eingerichtet, was man bei einem Best Western nicht erwarten würde. Ziemlich lieblos.

2026-05-15 • via Nuitee