Contessa Hotel

Hotels
9 (528 reviews)
Cehrnorizets Hrabur Str 4 , Shumen , bg

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Comfortable rooms
Friendly staff
Cons:
Limited parking
Heating issues

Categories

Cleanliness
8.46
Many reviews mention that rooms are clean and pleasant.
Service
9.93
The staff is frequently praised for being friendly and helpful.
Location
9.47
Good central location which is highlighted in multiple reviews.
Room Quality
8.92
Rooms are described as beautiful and spacious, although some inconsistencies exist.
Amenities
8.45
Amenities are satisfactory, but some reviews indicated missing items in rooms.
Value for Money
8.91
Good quality for the price is implied, but some enhancements could be made.
Food and Beverage
8.46
Food quality is often mentioned positively, but individual preferences differ.
Overall Experience
9.43
Overall satisfaction is highlighted by many guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:26

Property Description

Peaceful Oasis Near City Centre

Garden Retreat and Authentic Cuisine
Shumen’s Contessa Hotel offers a serene escape just steps away from the city center. Enjoy the lush garden and savor delicious Bulgarian dishes at the on-site restaurant.

Comfort and Convenience
Experience ultimate comfort in our air-conditioned units equipped with cable TV, minibar, and private bathrooms. Upgrade to a suite with a kitchenette, separate bedroom, and hydro-massage bath for added luxury.

Explore and Unwind
Within walking distance, discover local tennis courts, vibrant restaurants, and bustling shops. After a day of exploration, return to the tranquility of Contessa Hotel for a peaceful night's rest.

Book now to experience the perfect blend of relaxation and convenience at Shumen’s Contessa Hotel.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9
Based on 528 reviews
Cleanliness: 8.46
Service: 9.93
Location: 9.47
Room Quality: 8.92
Amenities: 8.45
Value for Money: 8.91
Food and Beverage: 8.46
Overall Experience: 9.43
D
Dobrin • solo_traveller • bg
9
Pros:

Отзивчив и усмихнат персонал. Тихо място, близо до центъра

2026-06-20 • via Nuitee
теодора+симеонова • solo_traveller • bg
9
Много добре.
Pros:

Уютно.
Хубава стая.

Cons:

Още преди 12.00 искаха да се напусне стаята, което не прави добро впечатление.
Чакахме хора да ни вземат и трябваше да стоим във фоайето.

2026-06-15 • via Nuitee
M
Mariana • couple • bg
10
Били сме и друг път и пак ще дойдем
Pros:

Всичко е прекрасно, чистота, обслужване, закуска, комфорт, спокойствие.

Cons:

Копчето на казанчето хлътва и създава лек дискомфорт, докато се вдигне

2026-06-12 • via Nuitee
T
Todor • solo_traveller • bg
8
2026-06-11 • via Nuitee
E
Ercan • solo_traveller • tr
10
Pros:

Konum baya iyi.Otopark sorunu yok.Ucretli olarak secmeli kahvalti yeterli.Personel anlayişlı ve iyi niyetli.Şumen de herzaman tercih ederim.

Cons:

Yataklar polyester sanırim.Hareket esnasinda gacir gucur ediyor.

2026-06-09 • via Nuitee
B
Beysim • family_with_children • tr
10
2026-06-02 • via Nuitee
N
NESLIHAN • couple • tr
8
2026-05-30 • via Nuitee
N
Nilgün Mediha • solo_traveller • tr
8
Pros:

Cok merkeziydi.

Cons:

Odada bir su ısıtıcı bile yoktu. Birde esimle ayri yaraklardaydık. Bana ilginc geldi

2026-05-30 • via Nuitee
İsmail • solo_traveller • tr
8
2026-05-27 • via Nuitee
I
Ivelina • family_with_children • bg
2
Cons:

Настаниха ме с малко дете над ресторанта, където се провеждаше изпращане на абитуриенти до 02.00 през нощта.

2026-05-24 • via Nuitee
W
Waldemar • solo_traveller • gb
10
Pros:

Staff are nice and helpful, food is good, hotel and room are very comfortable. Fridge in the room is a bonus. Excellent location. Most important thing rooms are cosy and spacious with at least two windows.

Cons:

Air con played up in room 11

2026-05-23 • via Nuitee
N
NIKOLAY • couple • bg
9
2026-05-17 • via Nuitee
инж. Георги • extended_group • bg
10
2026-05-17 • via Nuitee
Лиляна • family_with_children • bg
9
2026-05-15 • via Nuitee
S
Stoil • solo_traveller • bg
10
Комфортна почивка.
Pros:

Перфектна чистота, много добра локация, прекрасното отношение на персонала.

2026-05-14 • via Nuitee
V
Vasilev • solo_traveller • bg
10
Pros:

Всичко беше прекрасно , чистота , локация и отношение на персонал ! Ще посетиме отново !!!

2026-05-09 • via Nuitee
Ангел Иванов • solo_traveller • bg
8
2026-05-07 • via Nuitee
A
Aleksandar • couple • bg
8
2026-05-04 • via Nuitee
J
Jelev • solo_traveller • bg
6
2026-05-03 • via Nuitee
A
Ayshe • family_with_children • bg
10
2026-05-02 • via Nuitee