Children allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Clubhouse
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly Staff
Good Breakfast
Cons:
Cleanliness Issues
Parking Problems

Categories

Cleanliness
7.91
Guest complaints about room cleaning and professionalism in handling parking.
Service
9.38
Overall positive feedback about staff attentiveness and friendliness.
Location
8.42
Good location but some mentioned being far from the center.
Room Quality
8.87
Spacious and comfortable rooms noted in several reviews.
Amenities
8.9
Spa and breakfast were well-received, though some issues with service availability.
Value for Money
8.36
Good overall value, but price concerns were raised in a couple of reviews.
Food and Beverage
9.41
Praise for the quality and variety of food options.
Overall Experience
9.18
A mix of positive experiences with a few notable issues that affected some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 12:09

Property Description

Tranquil Mountain Setting
Situated near Canillo, Andorra, Hotel Roc Meler offers stunning views of the valley and easy access to Grandvalira ski slopes, making it a perfect retreat for skiers looking for a peaceful escape.

Spa and Dining Experience
Unwind after a day on the slopes at the hotel's spa center, featuring a Finnish sauna and Turkish bath. Indulge in buffet breakfasts and dinners, including themed dinners, ensuring a delightful culinary experience during your stay.

Summer Activities and Nightlife
In the summer, explore guided hiking excursions offered by Hotel Roc Meler. End your day with a refreshing drink at the on-site Irish & Sport bar, adding a touch of excitement to your evenings.

Experience the perfect blend of relaxation and adventure at Hotel Roc Meler - book your stay now for an unforgettable getaway.

Important information:

Please note that the access to the spa incurs an extra cost.

Please note that the Spa is open from 11:00h until 21:00h daily, children under 16 years old can enter only from 11:00h until 18:00h.

Room rates on 24 and 31 December and 5 January include a gala dinner. Any guests in excess of the maximum occupancy of the room, including children, will be charged separately.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:30 AM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 6 per person per night when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 15 per day.

Location

Guest Reviews

8.8
Based on 3344 reviews
Cleanliness: 7.91
Service: 9.38
Location: 8.42
Room Quality: 8.87
Amenities: 8.9
Value for Money: 8.36
Food and Beverage: 9.41
Overall Experience: 9.18
B
Bert de Weijer • couple • de
5
Okay
Pros:

Der Aussicht, und Parkmöglichkeiten.

Cons:

Das Restaurant war Abends zu, wellness Extra. Das Essen im Bar war sehr einfach

2026-05-29 • via Nuitee
H
Haecker • solo_traveller • de
8
2026-05-26 • via Nuitee
T
TELLERÍA EGUILUZ • couple • es
8
Pros:

Hotel bonito y acogedor, calefacción individual buena, vistas, cristaleras grandes para ver el paisaje con un sofá en los rellanos, chimenea en la entrada, muy buenos colchones

Cons:

Parking de pago y caro, spa de pago, aunque las habitaciones estaban bien son un poco pequeñas y les falta iluminación. En el bufet había Pomelos y pedí que me exprimieran uno, y se negaron (el primer día que lo pedí, no había nadie en el comedor, la segunda vez me dijeron que no tenían exprimidor)

2026-05-26 • via Nuitee
G
Gil • couple • es
10
2026-05-25 • via Nuitee
R
Robert • couple • gb
8
2026-05-24 • via Nuitee
D
David • solo_traveller • es
9
Hotel perfecte i molt bon tracte per part del personal
Pros:

Molt bon hotel i molt bonic.

Cons:

El parking es pagant i realment no hi ha alternatives reals. Osigui, has de pagar el parking si o si

2026-05-24 • via Nuitee
D
DAVID • solo_traveller • es
9
2026-05-24 • via Nuitee
J
Josep Maria Bilbeny • solo_traveller • es
10
Pros:

El personal, el spa, la neteja i la localització.

Cons:

Res

2026-05-24 • via Nuitee
T
Tine • solo_traveller • be
8
Een aanrader (in laag seizoen)
Pros:

We hadden het geluk dat het heel rustig was, waardoor we konden parkeren op de gratis parking. Het personeel was zeer vriendelijk. Door de lage bezetting was het avondbuffet niet open. Het personeel en de keuken heeft er wel voor gezorgd dat we niet elke avond hetzelfde moesten eten uit de Irish Pub.

Het ontbijtbuffet was zeer lekker! Van zodra er meer bezetting was (onze laatste ochtend), merkten we op dat het aanbod groter werd.

Cons:

De spa/welness kost €15 per persoon per dag. Dit loopt zeer snel op.

2026-05-24 • via Nuitee
J
John • couple • nl
9
Alles was goed
Pros:

Het parkeren in de garage, zeer vriendelijk personeel.

Cons:

niets

2026-05-23 • via Nuitee
K
Karmoun • couple • es
10
2026-05-20 • via Nuitee
C
CARINA • family_with_children • es
10
Perfecta
Pros:

Todo perfecto, el personal, la habitación no tengo nada mal que decir al contrario.

2026-05-18 • via Nuitee
E
Elisa • couple • es
10
2026-05-17 • via Nuitee
G
gautier81 • couple • fr
8
Très bien.
Pros:

Super petit déjeuner. Autant en sucre que salé.

2026-05-16 • via Nuitee
M
Monica • couple • es
10
Excepcional!
Pros:

Instalaciones,trato del personal, el spa y las comidas!!!
Está vez se alojaron mis padres y quedaron encantados😄

2026-05-16 • via Nuitee
R
Raquel • family_with_children • es
9
Pros:

Personal atento en todo momento, buen buffet y desayuno excelente, todo muy limpio

Cons:

Es un hotel excepcional salvo en las épocas de invierno que cuando nieva no limpian a menudo las carreteras y es obligatorio llevar cadenas si o si. La entrada y salida al parking del hotel en época de nieve tendría que estar más limpia.

2026-05-14 • via Nuitee
C
Christian • family_with_children • fr
8
Pros:

Le restaurant et le spa

Cons:

Parking cher et peu de places à l'extérieur

2026-05-14 • via Nuitee
A
Alba • solo_traveller • es
9
2026-05-14 • via Nuitee
C
Carme • solo_traveller • es
10
2026-05-13 • via Nuitee
J
jacques • couple • fr
10
Pros:

Le personnel était très compétant et l'établissement était au-delà de mes attentes

Cons:

Tout était parfait

2026-05-12 • via Nuitee