Hotel Emma West

Hotels
8.2 (250 reviews)
Calea Severinului, Nr. 3B , Craiova , ro

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Free
Children allowed

Facilities

WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast options
Cons:
Noise from outside
Outdated furniture

Categories

Cleanliness
8.01
Generally clean accommodations, though some reviews mention issues with older furniture and noise.
Service
8.68
The staff is described as friendly and attentive by multiple reviewers.
Location
8.52
Convenient location close to transport; however, some noise from outside was noted.
Room Quality
7.77
Some reviews indicated that the rooms are a bit outdated and have limited amenities.
Amenities
8.1
Praise for the room's amenities; however, some lacked necessary outlets.
Value for Money
7.96
Overall, reasonably priced for the location and services offered.
Food and Beverage
8.41
The breakfast received positive comments, although some suggested improvements.
Overall Experience
8.18
A blend of positive service and decent food offsets some noted drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 03:15

Property Description

Modern Comforts and Convenient Location
Hotel Emma West, just 2 km from Craiova's center, offers air-conditioned rooms with free WiFi. Enjoy a flat-screen TV, en-suite bathroom with premium toiletries, and even a spa bath in the suite.

Culinary Delights
Savor international cuisine at our on-site restaurant. Indulge in a gastronomic experience without leaving the hotel.

Accessible and Free Amenities
With Promenada mall just 1.3 km away and the Botanical Garden a mere 400 meters away, our location is ideal. Benefit from free private parking and easy access to Craiova Train Station (4 km) and the airport (10 km).

Book your stay at Hotel Emma West now for a memorable experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 14 years old stay for free when using an existing bed.
    People 15 years old and over stay for 100 lei per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 250 reviews
Cleanliness: 8.01
Service: 8.68
Location: 8.52
Room Quality: 7.77
Amenities: 8.1
Value for Money: 7.96
Food and Beverage: 8.41
Overall Experience: 8.18
K
Kristiyn • extended_group • bg
10
2026-06-27 • via Nuitee
B
Bogdan • solo_traveller • ro
9
2026-06-27 • via Nuitee
N
Nicolescu • solo_traveller • ro
10
2026-06-20 • via Nuitee
P
Papaconstantinou • solo_traveller • cy
6
2026-06-15 • via Nuitee
A
Anda • solo_traveller • lv
8
Pros:

Good private parking. Deacent budget hotel.

Cons:

The adress is wrong. It leads to different hotel. Kitchen staff did not understand a word in english, it was not so east to ask for a cup of tea.

2026-06-06 • via Nuitee
G
Geani Acasandrei • solo_traveller • ro
10
2026-06-06 • via Nuitee
L
Liviu • solo_traveller • ca
10
Resourceful and courteous staff, overall excellent experience. My favourite hotel in Craiova.
Pros:

Perfect location for what I needed, same great staff I've met before.

Cons:

Not a thing comes to mind.

2026-05-27 • via Nuitee
C
Constantin Ciprian • family_with_children • gb
8
2026-05-22 • via Nuitee
K
Kai • couple • de
3
2026-05-19 • via Nuitee
D
Dobrescu • solo_traveller • ro
10
2026-05-13 • via Nuitee
D
DobrescuTiberiu • solo_traveller • ro
10
2026-05-12 • via Nuitee
C
Cardoni • solo_traveller • it
10
2026-05-10 • via Nuitee
L
Leonardo • solo_traveller • ro
7
2026-04-26 • via Nuitee
L
Liviu • couple • ro
8
În general mulțumit.
Pros:

Locația a fost foarte bună din punctul nostru de vedere. Un hotel foarte curat. La restaurant mâncare bună din produse proaspete.

Cons:

#In cameră strâmt locul la birou . Greu de trecut prin spatele scaunului amplasat la birou când o persoană lucrează la laptop. ## Un miros cam intens și ușor deranjat de deodorant de mochetă sau ...altceva.

2026-04-24 • via Nuitee
V
Viktor • solo_traveller • de
9
2026-04-23 • via Nuitee
A
Andreea • solo_traveller • ro
4
Uncomfortably hot in spring.
Cons:

It was waaay too hot (even though I turned off the heating) and could not open the windows (there was no window in the room). I don't understand how you can be a 4* hotel without windows in the room. And no AC.

2026-04-23 • via Nuitee
A
Alexandra • solo_traveller • ro
9
2026-04-21 • via Nuitee
V
vixxtor • solo_traveller • ro
10
Pros:

good location near the main tram line and a mall. parking available on site. great water pressure and fast hot water. stable internet.

Cons:

.

2026-04-14 • via Nuitee
A
Andres • solo_traveller • es
6
Cons:

Honestly, I still don’t understand how this hotel has a 4-star rating. Based on my experience, it barely deserves even one.

The room felt worn out — old furniture and a general sense that nothing has been updated in years. The heating couldn’t be adjusted, so it was either too hot or I had to open the windows. There were no basic amenities like a kettle or any coffee/tea facilities in the room.

The bathroom also deserves a mention — the fixtures and toilet are clearly outdated and unpleasant to use.

Overall, a very disappointing stay. It did not meet expectations of a 4-star hotel at all.

2026-04-12 • via Nuitee
P
Paul Agence Renovation • solo_traveller • fr
7
2026-04-12 • via Nuitee