Hotel Kristal

Hotels
7.2 (898 reviews)
Rruga Taulantia, Lgj. 1 (Vollga) , Durrës , al

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Heating
Terrace
Family rooms
Laundry
See all facilities

Review Highlights

Pros:
Great Location
Friendly Staff
Good Breakfast
Cons:
Cleanliness Issues
Outdated Facilities
Missing Amenities

Categories

Cleanliness
6.13
Various reviews indicate issues with cleanliness, including unclean bathrooms and hair in drains.
Service
8.1
Overall positive comments on staff friendliness and reception service.
Location
9.14
Repeatedly mentioned as a strong point with great views and access to attractions.
Room Quality
6.59
Several negative comments about old and broken facilities.
Amenities
6.12
Amenities seen as lacking, with issues like no elevator and missing items in rooms.
Value for Money
7.08
General feeling of average pricing considering the location, but with several issues noted.
Food and Beverage
7.13
Breakfast selection was good, but some reviews indicate it was not sufficient at times.
Overall Experience
7.3
Overall experience reflected a mix of satisfaction and disappointment based on multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 02:14

Property Description

Beachfront Location
Hotel Kristal, just 20 metres from the beach in Durrës, offers a perfect seaside escape. Enjoy stunning sea views from your private balcony.

Traditional Albanian Cuisine
Indulge in authentic Albanian dishes at the hotel's restaurant. Experience the local flavors and culinary traditions during your stay.

Convenient Amenities
From free Wi-Fi and parking to room service and laundry facilities, Hotel Kristal ensures a comfortable stay. Relax on the spacious terrace or explore nearby attractions easily.

Experience a beachfront getaway with traditional cuisine and modern amenities at Hotel Kristal. Book now for an unforgettable stay!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    People 4 years old and over stay for € 10 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Free public parking is possible at a location nearby (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.2
Based on 898 reviews
Cleanliness: 6.13
Service: 8.1
Location: 9.14
Room Quality: 6.59
Amenities: 6.12
Value for Money: 7.08
Food and Beverage: 7.13
Overall Experience: 7.3
D
Donatella • solo_traveller • it
10
2026-07-04 • via Nuitee
C
Chiamka • couple • gb
8
Pros:

The location ,beautiful sea view

Cons:

Breakfast not enough fruits and the breakfast isn’t good at all ,couldn’t eat anything

2026-07-04 • via Nuitee
H
Hasibullah • couple • gb
3
First 3 days were not comfortable due to bed squeaks very annoying my child were waking up every time we move or she mov
Pros:

Location

Cons:

Grumpy staff
Not helpful
Not accommodating
Had issues with the room it took them 3 days to change the room very uncomfortable and annoying
Poor breakfast menu
Broken remote ;
Tv not working actually not enough channels
No refreshment available ( would have been good to have kettles and refreshment in the room )
Slippery showers very dangerous

2026-07-03 • via Nuitee
A
Angelo • extended_group • ch
7
2026-07-03 • via Nuitee
J
jukuk • couple • kr
10
2026-07-02 • via Nuitee
A
Anu • extended_group • ee
8
Väga hea hinna ja kvaliteedi suhe.
Pros:

Suurepärane asukoht. Tuba nr 45 on piki rannajoont vaatega merele ja promenaadile.

Cons:

Tualettruumi vahesein oli naabriga akna kohalt avatud ja kõik helid kostsid läbi. Toas võiks seinal peegel olla.

2026-07-01 • via Nuitee
S
Sadiki • couple • mk
10
2026-06-30 • via Nuitee
G
Grzegorz • solo_traveller • pl
4
2026-06-27 • via Nuitee
F
Fulya • solo_traveller • tr
10
2026-06-26 • via Nuitee
S
Saimira • solo_traveller • it
9
Pros:

Posizione centrale, camera amipa, colazione variegata.

Cons:

Niente

2026-06-26 • via Nuitee
M
Michelsson • family_with_children • fi
2
Pros:

Sijainti oli täydellinen. Uusi uimaranta vastapäätä ja useita ravintoloita ja kauppoja.

Cons:

Aamiainen oli ala-arvoinen. Kylmät ruuat olivat lämpimiä ja lämpimät kylmiä. Siivooja ei käynyt viikon aikana huoneessamme kertaakaan. Wc-paperia piti pyytää respasta lisää ja roskapussi jättää käytävään.

2026-06-26 • via Nuitee
C
Claire • solo_traveller • au
7
2026-06-25 • via Nuitee
A
Alessia • couple • it
1
osceno
Pros:

posizione

Cons:

La colazione scandente cibo vecchio di giorni precedenti. il caffè è a pagamento altrimenti ci sono macchinette vecchie di 100 anni fa che non sono mai state pulite. Le stanze non valgono il prezzo e nella mia il box doccia era rotto. Gli asciugamani macchiati, il rubinetto arrugginito e l’hotel molto brutto sostanzialmente non fa giustizia alle foto che mettono su booking.

2026-06-23 • via Nuitee
R
Riccardo • couple • it
7
Ottimale
Pros:

Colazione buona, posizione ottimale

Cons:

Il bagno

2026-06-23 • via Nuitee
Тетяна • solo_traveller • ua
10
Отдых в Дурресе
Pros:

В этом отеле останавливаюсь постоянно. Очень гостеприимный персонал. В отеле мало номеров, поэтому обстановка очень спокойная. Отель расположен в центре города, что очень хорошо для туристов. Море рядом,что хорошо для отдыхающих. С интернетом всё отлично 😉.Магазины , кафе, рестораны всё рядом. Отличная набережная для вечерних прогулок. В следующем году обязательно приеду в этот отель. Всем сотрудникам отеля огромное спасибо 🥰🥰🥰.

2026-06-23 • via Nuitee
I
Ivana • couple • hr
10
2026-06-23 • via Nuitee
I
ian • solo_traveller • gb
9
Pros:

Proximity to the beach. Clean hotel

Cons:

Breakfast was sometimes cold.

2026-06-21 • via Nuitee
M
Maria • couple • sk
3
While location was great, the beach next to the hotel was dirty. Would not come again.
Pros:

Good location.

Cons:

Terrible breakfast, we had to request toilet paper at the reception every single time, room was dirty + terrible smell in the bathroom (mold).

2026-06-19 • via Nuitee
R
Rudina • couple • it
2
2026-06-17 • via Nuitee
F
Ferrulli • solo_traveller • it
9
2026-06-17 • via Nuitee