Elounda Palm Hotel & Suites

Hotels
8.6 (485 reviews)
Main Street , Elounda , gr

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent breakfast
Friendly staff
Beautiful location
Cons:
Gym facilities could improve
Pool temperature issue
Expensive drinks

Categories

Cleanliness
8.41
The hotel was clean, but there were some areas missed by the cleaners.
Service
8.88
Staff were friendly, helpful, and polite, ensuring a good service experience.
Location
8.62
Beautiful location, though a bit further out of town than some preferred.
Room Quality
8.57
Spacious and well-equipped rooms, though some furniture was uncomfortable.
Amenities
8.6
The hotel had good amenities, though the pool temperature was a concern.
Value for Money
8.46
Good quality for the price, but some charges for drinks may feel excessive.
Food and Beverage
8.61
Breakfast was praised for variety and quality, though some could be fresher.
Overall Experience
8.68
Overall, a wonderful stay with a relaxing atmosphere.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:58

Property Description

Stunning Mediterranean Getaway

Luxurious Accommodations: Indulge in rooms with balconies overlooking lush gardens or the mesmerizing Elounda gulf. Enjoy modern amenities like air conditioning and satellite TVs, with the option for private pool rooms.

Culinary Delights: Treat your taste buds to a rich buffet breakfast and delectable Greek and Mediterranean dishes for lunch and dinner at the on-site restaurant.

Convenient Location: Explore the charming town of Elounda and vibrant Agios Nikolaos, both a short distance away. With Heraklion Airport within reach, your Mediterranean retreat is closer than you think.

Ready to experience luxury by the sea? Book your stay at Elounda Palm Hotel & Suites now!

Important information:

Kindly note that the property is certified by the Greek Academy of Taste with the award of " Cretan Diet Traditional Cuisine".Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.6
Based on 485 reviews
Cleanliness: 8.41
Service: 8.88
Location: 8.62
Room Quality: 8.57
Amenities: 8.6
Value for Money: 8.46
Food and Beverage: 8.61
Overall Experience: 8.68
P
Piranavan Stephane solo_traveller ca
10
2026-07-24 via Nuitee
N
nicola couple gb
7
Great location, ticked all the boxes
Pros:

The location was perfect for trips to Elounda, Plaka and Agios Nikaloas and the staff were great with helping us to book some really fun day trips. The pool / bar area was really nice and the menu for the pool bar was great.

Cons:

Didnt really like the location of our room. We were given the first room after reception and it just didnt feel very private and was a bit noisy. We considered asking to move or upgrade but didnt want to cause a fuss or have to spend more money. It was a shame as otherwise everything would have been perfect.
Breakfast was ok, could have been better, things like watered down juice made it feel a bit budget.

2026-07-23 via Nuitee
Y
yarin couple il
4
החלפנו מלון לאחר איי עמידה בציפיות ויחס רע מהקבלה
Pros:

המלון יפה ונראה שמתוחזק

Cons:

האיש קבלה שקיבל אותנו היה לא נעים בלשון המטה (זו שהיתה איתו נראתה יותר נחמדה)
הזמנו חדר מראש עם נוף לים והביא לנו חדר שבו רואים רק דקלים ולא את הים.
פתחו לנו 4 חדרים שונים בכדי לבדוק אולי בהם רואים את הים היה שיפור בכמות הדקלים והצפיפות שלהם אבל זה לא נוף ליים כמו במלונות אחרים. החדרים לא אטומים בכלל שומעים הכל מבחוץ כאילו הדלת פתוחה.
בחדר האחרון הדלת הייתה עם חור בתחתית שלה מה שלא עניין את האנשים בקבלה.
בסוף החלטנו לא לקבל את החדרים וזיכו אותנו והיינו צריכים לחפש מלון באותו הרגע.
אגיד שלאורך כול השיח דיברנו נעים ובצורה מכובדת והתייחסו אלינו כמטרד מהדקה הראשונה (ללא קשר לתלונות על הנוף)
איש צוות כזה לא יכול לשרת בתפקיד כזה !!!

2026-07-22 via Nuitee
S
Stefano couple it
10
Pros:

Tutto perfetto ..♥️

2026-07-22 via Nuitee
S
Srdjan couple rs
3
2026-07-21 via Nuitee
M
Matt family_with_children gb
10
2026-07-21 via Nuitee
J
Jordan couple fr
10
Reposant, dans un cadre sublime
Pros:

L’accueil, le personnel très aimable et disponible à n’importe quel moment, la localisation de l’hôtel est parfaite dans un endroit calme mais proche des « grandes villes »

2026-07-21 via Nuitee
C
Clare couple gb
8
Lovely chilled break
Pros:

Friendly staff, very clean everywhere, food great. Location good as we had a car

Cons:

Minor issue but better toiletries would have been great

2026-07-20 via Nuitee
M
MELANTHIA couple gr
6
Μέτριο
Pros:

Η τοποθεσία του, το ότι είχε ωραίο κήπο με λουλούδια και δέντρα, το μέγεθος του δωματίου και η πισίνα.

Cons:

Δεν ήταν πεντακάθαρο συνολικά, το μπαλκόνι δεν καθαριζόταν κάθε μέρα, το διπλό κρεβάτι ήταν δύο μονά με αναστρωμα από πάνω οπότε καθόλου άνετο, δεν είχε εμφιαλωμένα νερά μόνο νερό βρύσης, δεν είχε παντόφλες δωματίου, οι κύριες της καθαριότητας αρκετά πιεστικές και αγενείς, το κλιματιστικό δεν δρόσιζε αρκετά το δωμάτιο και υπήρχε μια γενική υγρασία στο χώρο ίσως λόγω έλλειψης εξαερισμού.

2026-07-20 via Nuitee
A
Antoinette family_with_children fr
7
Très bon hôtel confortable aussi bien pour les adultes que les enfants et le personnel est très serviable et accueillant
Pros:

L’emplacement entre Elounda la ville et Ágios à proximité ! La proximité à la plage et le calme.

Cons:

Le fait que les femmes de ménages viennent dans la chambre malgré les ecrito ne pas déranger ou que l’on indique de ne pas entrer sans que ce soit respectée.

2026-07-20 via Nuitee
C
Caroline family_with_children br
7
Os quartos são otimos, localização excelente. Apesar de ser meia pensão, a comida é bem ruim. Gosto de comida industrial
Pros:

Quartos novos e grandes.

Cons:

Box aberto molhava o banheiro inteiro, a comida era bem mediana.

2026-07-20 via Nuitee
A
Asmaa couple ma
10
2026-07-20 via Nuitee
O
Olivier family_with_children be
8
2026-07-20 via Nuitee
F
Frances couple sg
5
2026-07-19 via Nuitee
S
Sandra solo_traveller gb
10
Pros:

It was last minute decision to return to Elounda Palm hotel and book private pool room . This quickly turned to be the best decision of our holidays. We were allowed early check in, our room was upgraded and we got complementary wine and fruits. Hotel has been renovated since we stayed there in 2021. Loved the vibe and did not want to leave. Highlight of our holiday.

2026-07-19 via Nuitee
A
Annick couple es
9
Très bon séjour
Pros:

Un cadre agréable , une chambre confortable et bien équipée . Personnel disponible et attentionné .

2026-07-19 via Nuitee
M
Mantooth couple us
10
We had an amazing time here, it was the perfect place for a peaceful vacation. It was very quiet and relaxing. The staff
Pros:

A beautiful, peaceful property, amazing views.

2026-07-16 via Nuitee
L
liat family_with_children il
8
חביב
Pros:

מקום נחמד ואוירה רגועה

Cons:

צוות לא מסביר פנים

2026-07-16 via Nuitee
D
Danny couple gb
10
A fantastic, relaxing stay with excellent staff, great facilities, and stunning views.
Pros:

Pool area was outstanding, the lunch menu was fantastic, and all of the staff were brilliant, especially Nikos, who was always so friendly and helpful. The hotel was really well looked after and felt more like a 5-star hotel than a 4-star, with great facilities and a breakfast that had loads of choice. The views were amazing and it had a lovely, relaxing feel, while Elounda town was only a 20-minute walk away with plenty of bars and restaurants to choose from in the evenings.

Cons:

Nothing.

2026-07-16 via Nuitee
B
Bruno couple fr
10
Bien être absolu
Pros:

Séjour très relaxant, tout le personnel est efficace et tres sympathique. Les repas sont variés et très bons.
Hotel en taille « familial ».
Nous y étions déjà venu l’année passé et nous reviendrons lan prochain avec plaisir. On repart heureux avec un sentiment rare se bien être.

Cons:

Rien

2026-07-16 via Nuitee