Hotel Lomas del Volcan

Hotels
9.4 (971 reviews)
Santa Ana de San Jose , Fortuna , cr

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Beautiful location
Friendly staff
Great amenities
Cons:
Some rooms have musty odors
Inconsistency in food portion sizes

Categories

Cleanliness
8.7
Several reviews mentioned issues with room conditions, including musty smells and dark bungalows.
Service
10
Numerous positive remarks regarding the staff being helpful and friendly.
Location
9.7
Positive comments about the beautiful surrounding nature and proximity to the volcano.
Room Quality
9.2
Generally good remarks about room comfort, though some mentioned darkness in certain rooms.
Amenities
9.7
Highly rated amenities including a heated pool and spa services, plus clean and beautiful surroundings.
Value for Money
8.2
Mixed reviews on value, with one sentiment indicating it was not worth the cost.
Food and Beverage
9.7
Compliments on the breakfast and overall food quality, despite some inconsistencies.
Overall Experience
10
Overall positive experiences reported, with guests enjoying their stays and recommending the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 18:12

Property Description

Lush Gardens and Relaxing Amenities
Escape to the tranquil oasis of Lomas del Volcan, just a short distance from Arenal Volcano National Park. Unwind in our outdoor pool, soak in the hot tub, and explore the lush gardens surrounding the property.

Cozy Wooden Cabins with Spectacular Views
Experience comfort and serenity in our spacious wooden cabins, each featuring a private terrace with stunning garden views. Enjoy modern amenities such as free Wi-Fi, flat-screen cable TV, and a well-equipped kitchenette in every cabin.

Exciting Activities and Culinary Delights
Indulge in delicious Costa Rican and international cuisine at our on-site restaurant, complemented by a complimentary daily breakfast. Embark on adventures with the help of our tour desk, offering canopy tours, zip-lining, and trips to rejuvenating thermal pools.

Book your stay at Lomas del Volcan today for an unforgettable retreat amidst nature's beauty.

Important information:

Please take into consideration that the property takes the credit card information to confirm the reservation, Please note that the property will request credit card details to confirm the reservation, but charges will be applied 3 days before check-in date.

The guest must present the card used for the reservation at check-in.

Nonrefundable reservations will be charged approximately one month before the check-in date.

Refundable reservations will be charged five days before the check-in date.

The rates for December 24 and 31 include the special Christmas and New Year's dinners that will be held at the hotelGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.4
Based on 971 reviews
Cleanliness: 8.7
Service: 10
Location: 9.7
Room Quality: 9.2
Amenities: 9.7
Value for Money: 8.2
Food and Beverage: 9.7
Overall Experience: 10
G
graham extended_group gb
9
2026-06-06 via Nuitee
A
Andrée-Anne couple ca
10
Incroyable!
Pros:

Le beauté du site.
La gentillesse des employés.

Cons:

Rien

2026-06-05 via Nuitee
T
Tess solo_traveller us
9
A wonderful stay with really good value for money.
Pros:

The heated pool with the in pool bar was lovely. A large property with our own hut and golf cart transport. The staff, extremely friendly and helpful.

2026-06-02 via Nuitee
T
Tamar extended_group il
9
2026-06-02 via Nuitee
M
Marielena couple us
10
Everything was perfect
Pros:

Perfect location, beautiful scenery and friendly staff
The room and in general is a luxury hotel

Cons:

Everything

2026-06-01 via Nuitee
M
Minthya family_with_children nl
10
2026-05-31 via Nuitee
J
Justine family_with_children ca
9
Pros:

Hôtel très confortable niché au cœur de la nature. Bungalows très confortables et bien équipés. Petit déjeuner avec du choix. Piscine chaude très agréable.

Cons:

Un peu à l’extérieur de la ville. Complexe hôtelier un peu impersonnel.

2026-05-31 via Nuitee
D
Diego couple es
10
Dos días en El Arenal
Pros:

El lugar, el personal super amable, las habitaciones increíbles…. Todo perfecto.

2026-05-31 via Nuitee
P
Patricia extended_group us
9
Wonderful atmospher with laid-back vibe and great amenities
Pros:

We really enjoyed this property and would recommend it highly. From the moment we arrived, the staff was welcoming and accommodating. We arrived early and our rooms were available right away. Both the restaurant onsite and the breakfast were of good quality and there were a lot of breakfast choices. The fresh fruits (including mango and papaya) were standouts. Our rooms were comfortable with nice views into the forest - we were able to see a number of birds, mammals, and large iguanas (in trees) from our porch - which was a bonus for our wildlife-oriented group. Also lots of colorful birds on the beautiful grounds - parrots, toucans, etc. Two of our group had massages at the spa and thought they were among the best they’d had. Finally, the pools were wonderful - after visiting one of the hot springs, we preferred the warm and cold pools onsite. All in all a great visit.

Cons:

Could have used more coffee in the room.

2026-05-30 via Nuitee
T
Taylor couple us
9
2026-05-28 via Nuitee
R
Riki family_with_children il
10
2026-05-26 via Nuitee
I
Isabel solo_traveller cl
9
Excelente, lo recomiendo
Pros:

Un paraíso dentro de la naturaleza

Cons:

Hace mucho calor en el comedor, debiera haber mejor ventilacion, poco iluminada la piscina por la noche.

2026-05-22 via Nuitee
Y
Yan couple us
10
2026-05-21 via Nuitee
N
Natalia family_with_children gb
10
2026-05-20 via Nuitee
C
Conejo solo_traveller cr
9
Excelente
Pros:

La ubicación es excelente y las instalaciones son muy bonitas.

Cons:

Talvez el parqueo no tienen mucho espacio cerca de la habitación.

2026-05-19 via Nuitee
F
Fabiana extended_group cr
10
…when can I go back?
Pros:

EVERYTHING!!!!!!! Vegetation, privacy and view each bungalow has. Absolutely everything is top!!!!!!

Cons:

I do not have anything negative to say about this place…and that’s rare

2026-05-19 via Nuitee
M
Magalie couple be
9
Rustgevend verblijf middenin de natuur.
Pros:

Zeer rustig gelegen hotel middenin de natuur. Prachtige grote en propere kamer met uitzicht op de vulkaan. De faciliteiten in het hotel zijn goed, net zoals het uitgebreide ontbijt!

Cons:

Niets op aan te merken!

2026-05-18 via Nuitee
R
Rebecca extended_group us
9
Pros:

Individual bungalows were spacious and private

2026-05-16 via Nuitee
T
TravellerFam1ly extended_group us
9
Fabulous rooms and pool, great location for activities
Pros:

Stunning large room built like a standalone villa, situated at the edge of the forest but just a 5 min walk to the pool and reception. Large private balcony with a jacuzzi (did not use because the pool with wet bar was great), enjoyed relaxing on the balcony in candlelight (candles provided by hotel). Lots of wildlife around the hotel including howler monkeys, butterflies and beautiful huge silk moths. The hotel has its own house trail (1 mile loop) which we walked, and saw a strawberry poison dart frog and got some great photos. Very convenient location for going to other guided hikes and thermal baths.

Cons:

Hotel dining options were a little limited and despite a great pizza oven the pizzas were drenched with cheese and too heavy. La Fortuna has some good dining options so we ate out half the time.

2026-05-13 via Nuitee
A
Andy family_with_children ca
9
Beautiful location, we had a blast!
Pros:

Everything was great and as advertised

Cons:

Our room didn't get cleaned one day and it meant our order in wasnt taken away. This caused a bigger mess the next day.

2026-05-09 via Nuitee