The Ballachulish Hotel

Hotels
8.1 (2518 reviews)
Ballachulish , Glencoe , gb

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Great location with amazing views
Friendly staff providing good service
Delicious breakfast and food offerings
Cons:
Issues with room cleanliness and temperature
Mould in some areas, requiring maintenance attention
Some service shortcomings impacting the experience

Categories

Cleanliness
7.43
Concerns about room cleanliness and mould reported; indicates a need for better maintenance.
Service
8.9
Generally friendly staff, though there were some service issues; overall, a good level of assistance.
Location
8.94
Exceptional location with amazing views mentioned repeatedly throughout reviews.
Room Quality
6.89
Multiple reports of cold rooms and issues with comfort; some rooms needed better heating.
Amenities
7.92
Provided basic amenities, but some guests reported needing better upkeep.
Value for Money
8.38
Satisfactory value for most, though some guests had issues that impacted perceived value.
Food and Beverage
8.43
Good breakfast and quality food reported, with some positive guest experiences.
Overall Experience
7.9
Mixed feelings with some positive highlights, but significant concerns affected overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 02:48

Property Description

Historic Charm and Modern Luxury

Discover the allure of The Ballachulish, a baronial Highland hotel nestled amidst the majestic Glencoe Mountains. Experience a seamless blend of historic charm and modern luxury, offering a unique stay that resonates with both elegance and comfort.

Breathtaking Lochside Location

Immerse yourself in the beauty of Scotland at The Ballachulish Hotel, ideally positioned by the tranquil loch and at the base of Glencoe. Indulge in the picturesque views of the loch and the awe-inspiring mountain scenery that surrounds the property, creating a truly enchanting backdrop for your stay.

Exploration and Relaxation

Embark on a journey of exploration from this idyllic retreat, whether venturing along the west coast or partaking in the myriad of local activities available. After a day of adventure, return to the hotel to unwind in the cozy comfort that awaits, ensuring a memorable and rejuvenating experience.

Book your stay at The Ballachulish and elevate your Highland getaway to new heights.

Important information:

Group Bookings:
Reservations for 6 or more rooms made under the same name and for the same arrival date will be classed as a group booking and may require a deposit or full pre-payment before the date of arrival.

When traveling with pets, please note that only dogs are allowed.


Please contact the hotel directly in advance of your stay if you would like to book a meal. Luxuries such as flowers, champagne and chocolates can also be made available in your room (at an additional cost) by contacting the hotel in advance.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.1
Based on 2518 reviews
Cleanliness: 7.43
Service: 8.9
Location: 8.94
Room Quality: 6.89
Amenities: 7.92
Value for Money: 8.38
Food and Beverage: 8.43
Overall Experience: 7.9
A
Antonio couple de
7
Pet friendly, but the restaurant service and breakfast options were very disappointing.
Pros:

Pet friendly. The amenities (shampoo and conditioner) were good, and the bed was comfortable.

Cons:

Shower was just okay and had very low water pressure.

We chose this hotel because of its restaurant, but dinner was a mess. They didn't have the English sparkling wine listed, one of the starters arrived after the main course because they forgot it, and one of the main courses was incorrect (a dry-aged ribeye requested medium-rare arrived completely dry and with sauce). The other steak was also missing. They only replaced the wrong steak after we pointed out that it didn't match the second steak, as we had ordered two identical ribeyes. When they brought the replacement, we noticed that one ribeye (the third one) was perfect, while the other had a completely different texture and flavor—not consistent at all. The waiter that night offered to pay for the wrong steak himself, but we didn't let him do that since they eventually replaced it. However, what was unacceptable was automatically including a 10% service charge without giving us the option, especially for a £210 dinner for two. We paid, but it was simply not right from our perspective.

Breakfast lacked options: even knowing that our table was gluten free, there was no gluten-free bread, and we only got gluten-free cereal after asking twice.

2026-09-12 via Nuitee
A
Alexandre couple fr
9
Pros:

L’ancienneté des lieux, le dîner

Cons:

Rien

2026-09-11 via Nuitee
J
Janice couple gb
9
Really enjoyed our stay, had a good look around and went on a couple of walks. Hotel room was very comfortable and spaci
Pros:

Great location, like the age and history of of the building

Cons:

Needs a bigger bar, maybe separated from the dining area

2026-09-11 via Nuitee
R
Rebecca couple au
8
2026-09-11 via Nuitee
M
Maurice couple fr
10
Séjour parfait, très pro. 2 jeunes exceptionnel au service pour le mariage auquel nous participions
Pros:

Tout

2026-09-11 via Nuitee
P
Paulius solo_traveller lt
10
2026-09-10 via Nuitee
K
Katherine couple us
7
Pros:

Great location with good breakfast included.

Cons:

Could use a friendlier person at the front desk.

2026-09-09 via Nuitee
A
Alison couple gb
4
Overpriced
Pros:

Location

Cons:

No information about it prior to booking in relation to no lift, stairs and how old some parts were

2026-09-09 via Nuitee
A
Andjela family_with_children ca
5
Nice renovated rooms but overall not worth the high price
Pros:

Nice location, restaurant and restaurant staff was good. Rooms were lovely, comfortable and modern.

Cons:

Yellow water from tap, dingy hallways, very loud staircase

2026-09-09 via Nuitee
A
Alice solo_traveller it
9
Pros:

La stanza in stile scozzese, spaziosa e accogliente, con una grande finestra. Il bagno grande e pulito. La colazione abbondante in stile scozzese. Il fascino dell'hotel che sembra un castello in pietra, la sua posizione vicino al ponte, perfetto per esplorare le zone vicine.

Cons:

L'accoglienza alla reception, fredda e inospitale. Ci hanno detto che avremmo dovuto scegliere un orario per fare colazione e non era rimasto nessuno spazio prima delle 8.45. In tutti i miei viaggi non mi è mai capitata una cosa del genere. Quando ci siamo resi conto che per noi era troppo tardi perchè saremmo già dovuti essere in macchina secondo i nostri programmi, abbiamo chiesto di poter fare colazione prima e per fortuna ci hanno accontantato, pur dicendo bruscamente : "troverete meno cose da mangiare". Davvero incredibile.

2026-09-09 via Nuitee
L
Luc extended_group be
8
Pros:

Goed restaurant! Ook het ontbijt is in orde. Goede parking vlak naast het hotel.

Cons:

Geen lift. Bagage naar de verdieping brengen is niet evident.

2026-09-09 via Nuitee
M
Marine solo_traveller fr
6
Pros:

L'hôtel date du XIXeme siècle et est resté dans son jus ce qui lui donne beaucoup de charme et le resto "Fish" et petit déjeuner étaient très bon.

Cons:

Pas de frigo dans la chambre
Pas de machine à café
Mauvaise isolation
Peu chauffé

2026-09-07 via Nuitee
M
Maria couple it
8
Schöne Atmosphäre, Toller Blick unf Gutes Essen
Pros:

Die Atmosphäre und Blick aufs See sind einzigartig. Das Essen in Restaurant war sehr gut sowie die Bedienung.

Cons:

Details sind nicht beachtet. Die Badewanne hatte abgeblätterte Stellen. Das Waschbecken im Badezimmer hat das alte System mit einem Drehknopf für heisses Wasser und einem Drehknopf für kaltes Wasser.

2026-09-07 via Nuitee
A
Anshul couple ae
9
2026-09-06 via Nuitee
S
Shing-yang Hu 胡星陽 couple tw
10
A gem on A82
Pros:

Breakfast is well served. Many choices. Near the Ballachulish Bridge and the view on the bridge is great.

2026-09-06 via Nuitee
S
Sarah solo_traveller us
9
Pros:

Gorgeous setting, nice public spaces, historic character and charm.

Cons:

A little pricey.

2026-09-06 via Nuitee
R
Robin couple be
7
2026-09-05 via Nuitee
B
Beat family_with_children ch
9
Alles war einfach super, wir kommen gerne wieder!!
Pros:

Alles war sehr sauber und das Personal sehr freundlich! Frühstück und auch das Abendessen waren super!! Unser Hund bekam auf dem Zimmer ein Willkommens Geschenk mit Leckerlies einem Ball und Roby Dog Beutel, auch ein Napf und eine Kuscheldecke waren dabei ! Nicht nur der Hund freute sich darüber!! So wurde unser Hund nicht immer in allen Hotel begrüsst!

2026-09-05 via Nuitee
P
pedro couple ar
7
2026-09-05 via Nuitee
A
Alessio couple it
10
Indimenticabile!!! un salto nel passato
Pros:

Tutto!!!
Ambiente unico, tipico scozzese.
Staff eccellente, molto cortesi e attenti a qualsiasi richiesta del cliente.

2026-09-04 via Nuitee