HOTEL AMBASSADOR 1

Hotels
7.8 (98 reviews)
U0142, Jalan Bunga Mawar , Labuan , MY

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Family rooms
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Affordable pricing
Cons:
Old and dirty hotel
Basic bedding and amenities

Categories

Cleanliness
6.88
Several mentions of an old and dirty hotel.
Service
8.85
Friendly staff and fast check-in procedures mentioned.
Location
8.89
Convenient location noted in multiple reviews.
Room Quality
6.84
Bedding was basic, and rooms were outdated.
Amenities
6.87
Limited amenities noted (no hairdryer, non-functional light).
Value for Money
8.33
Affordable pricing mentioned, but some aspects were lacking.
Food and Beverage
7.88
Not specifically mentioned, assumed average as per standard quality.
Overall Experience
7.85
Mixed experiences with some positives but several negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:45

Property Description

Luxurious Accommodation
Indulge in a comfortable stay at Hotel Ambassador 1, offering a 24-hour front desk and free WiFi for convenience.

Convenient Airport Transfers
Ease your travel worries with airport transfers provided by the hotel, just 3 km away from Labuan Airport.

Prime Location
Explore Tanjung Batu Beach located 2.7 km from the property, ensuring a perfect holiday getaway.

Book now for a memorable stay at Hotel Ambassador 1!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.8
Based on 98 reviews
Cleanliness: 6.88
Service: 8.85
Location: 8.89
Room Quality: 6.84
Amenities: 6.87
Value for Money: 8.33
Food and Beverage: 7.88
Overall Experience: 7.85
A
Alfian • couple • my
10
2026-09-11 • via Nuitee
J
Jennifer • couple • my
7
2026-09-02 • via Nuitee
N
NURULAQILAH • solo_traveller • my
10
2026-09-01 • via Nuitee
S
sitihsahara • family_with_children • my
7
2026-08-30 • via Nuitee
M
mohd • solo_traveller • my
10
2026-08-23 • via Nuitee
B
Bin Awang • solo_traveller • my
10
2026-08-06 • via Nuitee
H
Hilmi Bin • couple • my
8
2026-08-04 • via Nuitee
R
Rozana Zainal • solo_traveller • my
7
Pros:

Nice room, nice customer service

2026-08-04 • via Nuitee
I
Ikuichiro • solo_traveller • jp
8
2026-07-24 • via Nuitee
A
Azi • family_with_children • bn
8
Pros:

The location is quite nice. Can go around the town.

2026-07-17 • via Nuitee
M
Miggana • solo_traveller • my
8
2026-07-16 • via Nuitee
A
analisa • solo_traveller • my
7
Pros:

4 hari stay di situ sepatutnya top up tisu,top up minuman...tapi its okey... Staff dkat kaunter semua peramah

2026-07-14 • via Nuitee
K
kelvin • extended_group • my
9
Good value for money
Pros:

Value for money, walking distance to ferry terminal and aircon is cold

Cons:

For this price range, I have nothing to complain about

2026-07-06 • via Nuitee
Z
Zakiah • family_with_children • my
1
Hopefully management can change the policy & more take action when got problem
Pros:

Staff very friendly & good customer service.Only management Ambassador problem

Cons:

Very disappointed with Management.1st day check in,no electric no water.We waiting almost 10 hours start 3pm to 12am still no feedback from Management Ambassador.Staff is very good still help all customer,but after staff call Management never pickup.Supposed, Ambassador management already know what must do it when facing like this problem.Honestly,I don't want come again & booking this hotel again.No responsibility no good feedback from Management.

2026-06-30 • via Nuitee
M
Muhamad Husni • family_with_children • my
10
Location wise and cosy room
Pros:

It is located close to many shops and restaurants, easy to get everything.

2026-06-30 • via Nuitee
(
(HKUDAT) • solo_traveller • my
10
Pros:

Air con was great...staff very helpful...and nice...❤️

Cons:

Nope..

2026-06-29 • via Nuitee
N
Norjiah • solo_traveller • my
5
Pros:

Lokasi dekat dngn semua kemudahan shoping,restorn semua...

Cons:

Time kmi smpai ,malam ke 2 dengan tiada bekalan elektriknya air pun tiada sbb katanya paip bocor, trpksa kmi lari sikijap ke masjid untuk tunaikn solat..

2026-06-29 • via Nuitee
S
SOON PING • solo_traveller • my
5
2026-06-29 • via Nuitee
W
wahab • solo_traveller • my
7
Pros:

Clean

Cons:

No dringking water in side the room

2026-06-28 • via Nuitee
E
Edmund • solo_traveller • my
8
Pros:

Location is good. Quiet area.

Cons:

Aircond was a little slow to get going, but eventually ok

2026-06-27 • via Nuitee