Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent location
Beautiful rooms
Cons:
Limited breakfast options
Some rooms are small
Noise from outside sources

Categories

Cleanliness
8.34
Generally clean as mentioned; however, concerns about noise and odors from the kitchen detract from cleanliness.
Service
9.31
Staff is consistently described as friendly and accommodating.
Location
9.35
Location is frequently praised as perfect, being close to the city center and attractions.
Room Quality
8.3
Rooms are described as beautiful and the atmosphere is appealing, but some were noted as small.
Amenities
8.83
Amenities are generally well-received, although some wished for more comprehensive offerings.
Value for Money
8.79
Seems fair for the tier of the hotel, but breakfast quality noted as a downside.
Food and Beverage
7.84
Breakfast options received mixed reviews with some considering them limited or poor quality.
Overall Experience
8.81
Overall stays are positive with a few noted drawbacks affecting individual aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 02:33

Property Description

Luxurious Accommodations
Hotel Gabbani offers stylish rooms with free WiFi, blending warm oak furnishings with classic Danish-design armchairs to create a unique ambience in every room. Enjoy pastel-toned or bright-contrasted decor, air-conditioning, minibar, and a flat-screen TV for your comfort.

Exquisite Dining Options
Indulge in a culinary journey at the à la carte gourmet restaurant Gabbani, or savor Japanese specialties at Ikobani restaurant. Don't miss the chance to enjoy drinks on the rooftop terrace with a city view during spring and summer. Additionally, a gourmet shop with regional delicacies awaits you on-site.

Convenient Location
Centrally located on Lugano's Piazza Cioccaro Square, our hotel is a stone's throw away from the Main Train Station, Civico Park, and Lake Lugano. With easy access to public transportation and nearby attractions, Hotel Gabbani is the perfect choice for your stay in Lugano.

Important information:

Please note that the reception closes at 21:00 from Mondays until Saturdays. On Sundays and public holidays the reception closes at 17:00, but guests can access the accommodations as usual.

Please note that from Sunday until Tuesday the elevator works until 21:00, while from Wednesday until Saturday the elevator works until 22:00. After this time, the reception is only reachable via a staircase. Please contact the property directly for further information.

Please note that the city tax includes the Ticino Ticket. It offers free benefits and discounts in the Canton of Ticino, including free use of train and bus services. For more details, please contact the property directly.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs CHF 25 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for CHF 15 per person per night when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 4 years old to 15 years old stay for CHF 30 per person per night when using an available extra bed.
    People 16 years old and over stay for CHF 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 423 reviews
Cleanliness: 8.34
Service: 9.31
Location: 9.35
Room Quality: 8.3
Amenities: 8.83
Value for Money: 8.79
Food and Beverage: 7.84
Overall Experience: 8.81
B
Barbara • couple • ch
9
2026-05-21 • via Nuitee
K
Klaus-Dieter • couple • de
9
Das Gute überwiegt
Pros:

Tolle Lage, tolles Frühstück

Cons:

Unfreundliche Kellner im Restaurant und Lärm vom Restaurant im Hotel Zimmer

2026-05-20 • via Nuitee
M
Maja • couple • nl
10
2026-05-19 • via Nuitee
P
Patrizia • couple • ch
7
2026-05-18 • via Nuitee
C
Catherine • family_with_children • ch
10
Très bien
Pros:

Notre chambre était très agréable, spacieuse et l'emplacement de l'hôtel est idéal, près du lac.

2026-05-18 • via Nuitee
B
Benny • couple • ch
10
2026-05-17 • via Nuitee
C
Cornelia • couple • ch
9
Immer wider gerne . Besuch bei Familie in der nähe
Pros:

Lage und Ambiente /Geschäft

2026-05-17 • via Nuitee
T
Titus • couple • ch
10
2026-05-17 • via Nuitee
D
Delphine • couple • ch
9
Pros:

Très propre, personnels très gentils et accueillants, très bien situé dans Lugano

2026-05-16 • via Nuitee
J
Janja • couple • si
8
Pros:

The location is great and the staff is exstremely friendly.

Cons:

We expected a better breakfast.

2026-05-16 • via Nuitee
P
Pascale • couple • ch
9
Einzigartige Atmosphäre trifft kulinarische Angebote
Pros:

Das Hotel Gabani war früher ein Kloster und hat inmitten des Hotels ein Innenhof. Von den oberen Stockwerken kann man ganz nach unten das Restaurant sehen - von dort aus sieht man auch die Markthalle. Das Zimmer ist schön ausgestattet mit einem grossen Badezimmer. Es hat uns dort sehr gut gefallen, vorallem liegt das Hotel im Zentrum. Wir kommen gerne wieder!

2026-05-14 • via Nuitee
P
pierre antoine • couple • ch
10
Endroit idéal pour un we romantique à Lugano!
Pros:

Super boutique hôtel, très raffiné.
Super restaurant!

Cons:

Rien

2026-05-14 • via Nuitee
M
Michèle • family_with_children • ch
7
Schönes Hotel an bester Lage aber eik bisschen komplex
Pros:

Gute Lage (schnell am Bahnhof und doch gleich in der Altstadt), wunderschönes Gebäude, sehr freundliches Personal, schöne Zimmer (riesiges Badzimmer, dafür Rest des Zimmers eng),

Cons:

Für den Preis hat es uns leider enttäuscht (altes, modern umgebautes Gebäude in Altstadt bezahlt man eben):
- Checkin war nur bis 18 Uhr persönlich möglich, das haben wir am Anreisetag erfahren bzw ich irgendwo komplett übersehen
- Zimmer war laut da vor dem Fenster der Abzug der Küche und das Fenster nach aussen daher nicht offen gelassen werden konnte
- Beim Bett hatte es ein Fenster das in den Innenraum zum Restaurant runterging
- Im Flur waren teilweise von der Bar runterkame n Personen und diese waren laut
- In der Dachterrasse einen Drink zu bekommen, war nicht möglich. Nach einer halben Stunde warten an der Bar oder auf der Terrasse gingen wir woanders hin
- Verwirrend mit den verschiedenen Restaurants

2026-05-11 • via Nuitee
A
Andrea • couple • it
9
Good value for money
Pros:

Central position and comfortable

Cons:

A little noisy because of the internal restaurant

2026-05-11 • via Nuitee
M
Muriel • couple • ch
7
Tolle Lage, schöne Design, nettes Personal aber zu teuer
Pros:

Super gute Lage
Sehr nettes Personal & Service
Schönes Design
Gutes Restaurant
Lift für Kinder & Älteren Personen

Cons:

Kaum Warmes Wasser
Nasstücher nicht ausgefüllt
Nicht genug Badetücher für 2 Personen
TV hat nicht funktioniert
Frühstück ohne warmes Essen: warme Eier oder Omelett, Bacon oder Würsten,etc…

2026-05-09 • via Nuitee
H
Heather • couple • us
7
I slept well
Pros:

In the historic center of Lugano. Very quiet room.

Cons:

No window to the outside in the room.

2026-05-08 • via Nuitee
L
Ladislav • solo_traveller • sk
8
Gute Entscheidung
Pros:

Das Bett war super zum Schlafen.

Cons:

Die Lampendekoration (weisse Bälle) fanden wir sehr schlecht und unnötig.

2026-05-06 • via Nuitee
S
Silas • solo_traveller • ch
10
2026-05-06 • via Nuitee
R
Roni • extended_group • ch
10
2026-05-04 • via Nuitee
Y
Yaacov • couple • il
7
נחמד
Pros:

מיקום מצויין

Cons:

פקידת הקבלה אינה דוברת אנגלית

2026-05-03 • via Nuitee