Hotel San Agustin

Hotels
7.1 (210 reviews)
531 Avenida 3 Poniente , Puebla , MX

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Room service
Family rooms
Non-smoking throughout

Review Highlights

Pros:
Good location
Comfy and clean
Cons:
Dirty sheets
Aggressive staff

Categories

Cleanliness
5.35
There were complaints about dirty sheets and a hotel infested with bedbugs.
Service
6.85
Negative mention of an aggressive receptionist, affecting overall service perception.
Location
8.35
Multiple reviews indicated a good location, deemed central and convenient.
Room Quality
6.85
Rooms were considered small but generally acceptable.
Amenities
6.35
Mention of poor internet connectivity and cable TV issues.
Value for Money
8.35
Perceived as a good cost-benefit ratio for a short stay.
Food and Beverage
7.35
Not specifically mentioned, assumed standard for the hotel tier.
Overall Experience
7.35
General experience was positive but marred by service issues and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 05:13

Property Description

Convenient Location in Puebla Centro
Located in the heart of Puebla, Hotel San Agustin offers easy access to popular attractions like Biblioteca Palafoxiana and Puebla Convention Centre.

Comfortable Accommodations
Each room at our 2-star hotel is equipped with a desk, flat-screen TV, and a private bathroom with complimentary toiletries, ensuring a comfortable stay for our guests.

Great Amenities
Enjoy free WiFi and the convenience of a 24-hour front desk during your stay. With Cuauhtemoc Stadium nearby and the city centre within walking distance, Hotel San Agustin is the perfect choice for your visit to Puebla.

Book your stay at Hotel San Agustin now for a memorable experience in Puebla!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:30 PM

Location

Guest Reviews

7.1
Based on 210 reviews
Cleanliness: 5.35
Service: 6.85
Location: 8.35
Room Quality: 6.85
Amenities: 6.35
Value for Money: 8.35
Food and Beverage: 7.35
Overall Experience: 7.35
R
Ricardo • family_with_children • mx
10
Pros:

Ubicación

2026-10-17 • via Nuitee
P
Parra • couple • mx
8
Pros:

Me gustó la ubicación y la estancia, Pero necesitaba trabajar con internet y los dos días que estuve no hubo

Cons:

El internet

2026-10-17 • via Nuitee
J
Jorge • solo_traveller • co
8
2026-10-17 • via Nuitee
D
Deyamira • family_with_children • mx
9
2026-10-16 • via Nuitee
G
gomez • family_with_children • mx
9
2026-10-15 • via Nuitee
S
Stefan • couple • de
1
Pros:

Nichts

Cons:

Die Reinigungskraft hat fremdes Eigentum weggeworfen. Was nicht im Mülleimer war und noch für den weiteren Gebrauch gedacht war.

2026-10-15 • via Nuitee
R
Ricardo • family_with_children • mx
9
2026-10-14 • via Nuitee
E
Erika • extended_group • mx
8
2026-10-14 • via Nuitee
G
GI • family_with_children • mx
9
2026-10-13 • via Nuitee
K
Kazuma • solo_traveller • us
9
Excelent
Pros:

Affordable price good location 10 minutes to Zócalo & bus stop for CUPU by walk 🚶‍♂️very small room & private bathroom 24 hours hot shower nice bed & clean. there is restaurant next door only breakfast 20% off for guest. small cable TV free water

Cons:

Bathroom door uncomfortable

2026-10-13 • via Nuitee
I
Israel • solo_traveller • mx
10
Pros:

Está cerca del zócalo y que tiene estacionamiento

Cons:

Que salieron cucarachas

2026-10-12 • via Nuitee
Z
ZAMXER • solo_traveller • mx
6
Pros:

La limpieza

Cons:

No me respetaron la hora de entrada qué era la 1. Me dijeron que era una referencia pero a la hora de salida si me pidieron salir a las 12.

2026-10-12 • via Nuitee
M
Monserrat • solo_traveller • mx
8
2026-10-10 • via Nuitee
M
María virginia • solo_traveller • mx
2
Pros:

Elevador

Cons:

Lo que menos me gustó es la señora de la recepción nones amigable

2026-10-09 • via Nuitee
J
Josue Yael • solo_traveller • mx
10
2026-10-09 • via Nuitee
V
VICTOR • solo_traveller • mx
4
Cons:

Las habitaciones e instalaciones no son como en las imágenes. La TV no funciona, la cama es incómoda, la luz en la habitación es molesta, el baño está descuidado. Hay mucho ruido.

2026-10-08 • via Nuitee
R
Romero • family_with_children • mx
8
Acogedor y aceptable
Pros:

Muy buena

Cons:

Poca iluminación

2026-10-08 • via Nuitee
D
Dayanara • solo_traveller • mx
7
Pros:

La ubicación

Cons:

Que cuando fui hacía frío y no había cobijas

2026-10-08 • via Nuitee
V
Vladi • solo_traveller • mx
10
2026-10-07 • via Nuitee
A
Alejandro Javier • solo_traveller • mx
8
2026-09-15 • via Nuitee