Howard Johnson Sandalwoods Resort Huizhou

Hotels
Howard Johnson
6.4 (21 reviews)
Coast Resort of Shaungyue Bay, Renping Peninsula,Gangkou Town , Gangkou , cn

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Infinity pool
Close location to advertised area
Cons:
Unclean beds
Poor and rude service
Outdated hotel

Categories

Cleanliness
4.23
Beds were not clean, indicating poor cleanliness.
Service
5.2
Service is really poor and staff were rude; significant negativity around service.
Location
8.24
Advertised location was misleading but actual location described positively.
Room Quality
6.19
Hotel is strongly outdated and does not match online photos.
Amenities
6.22
Infinity pool available but lacks service; amenities are insufficient.
Value for Money
5.18
Not worth the money based on facilities and service received.
Food and Beverage
8.73
Standard quality for this hotel tier; not explicitly mentioned but assumed.
Overall Experience
7.2
Overall experience was negatively impacted by poor service and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 18:21

Property Description

Howard Johnson Sandalwoods Resort Huizhou is a luxurious beachfront property offering stunning sea views and extensive amenities.

Beachfront Paradise: With direct beach access and an infinity sea view swimming pool, guests can unwind in paradise.

Balinese Garden Retreat: Explore the 50,000-square-metre Balinese style garden and let your senses come alive in a tranquil oasis.

Entertainment & Relaxation: From a cinema, gym, and spa centre to 17 sea spring pools, there's something for everyone to enjoy.

Book your stay now and indulge in a memorable coastal getaway at Howard Johnson Sandalwoods Resort Huizhou.

Important information:

Please note that starting from 26th April 2021, the hot spring will be closed.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

6.4
Based on 21 reviews
Cleanliness: 4.23
Service: 5.2
Location: 8.24
Room Quality: 6.19
Amenities: 6.22
Value for Money: 5.18
Food and Beverage: 8.73
Overall Experience: 7.2
X
XIN LANG couple cn
10
一次愉快的度假体验
Pros:

酒店环境很好 有泳池水上乐园儿童乐园,还有萌宠乐园可以喂养小动物 还有射箭馆可以射箭 沙滩还可以看日出,小孩子在沙滩可以玩沙子 非常适合度假,最后特别感谢前台 yori chen

Cons:

沙子再细点就更好

2026-05-26 via Nuitee
L
Lawrence family_with_children nz
8
Fantastic for a short family stay
Pros:

The facilities for kids and family. Staff were very friendly.

Cons:

Fireworks until very late, disrupting sleep. The way the animals were treated, but the hotel manager says they are working to improve this. Beach a little dirty.

2026-05-13 via Nuitee
T
Tatiana family_with_children cn
1
Choose another hotel
Cons:

During my 9 years living in China, this was the worst hotel experience I’ve had with my family. We chose this hotel because it was advertised as a 4-star property and had good reviews. We also heard that Huizhou was a nice place to visit, so we were looking forward to a pleasant stay.

Unfortunately, the experience was disappointing from the start. We arrived around 9:30 pm, and there were no restaurants open where we could have dinner, and only for a few Chinese options inside the large hotel. This was very inconvenient, especially when traveling with family.

The room itself was acceptable but far from what you would expect from a 4-star hotel. It felt very basic, lacking the small touches that make a stay special such as high-quality towels, a welcome fruit basket, or even simple treats like chocolates or cookies. Compared to hotels like InterContinental, Sheraton, Meliá, or Cordis, the difference in quality and attention to detail was very noticeable.

The service experience was also disappointing. At lunch, we were told our food would take 40 minutes, but it took 70 minutes, and one dish was missing. We then had to wait an additional 20 minutes for it to be prepared. Although, after complaining, we were told the meal would not be charged, this was not about the money—it was about the wasted time, poor organization, and overall frustrating experience.

I would like to mention that Mia at the front desk was kind and tried to help, even sharing her WeChat contact. However, one person alone cannot resolve the larger issues in service and management.

Overall, this stay did not meet expectations, and I would not recommend this hotel.

2026-05-03 via Nuitee
O
ou hui family_with_children cn
10
Pros:

酒店管理不错 前台小慧服务很好 办入住的时候讲解仔细 入住期间 耐心解决我的问题 最近天气不错 小朋友很喜欢在水上乐园玩 值得推荐!

2026-03-25 via Nuitee
陳莉娅 family_with_children cn
10
Pros:

酒店管理非常不错,前台欧慧非常热情接待给我们安排升级房间。泳池很大,非常多游玩设施

2026-03-25 via Nuitee
K
KHALIL couple cn
10
Pros:

Everything, AYUN was very helpful and supportive

2026-03-23 via Nuitee
Z
ziyi solo_traveller cn
10
very good!
Pros:

The receptionist, Miss Mia, provided excellent service. The Tan Yue Howard Johnson Hotel is well-equipped and has a wonderful view. The staff's service attitude is particularly good.

Cons:

nothing

2026-01-25 via Nuitee
L
Li family_with_children cn
10
酒店人员的服务意识很高,让我感受到宾至如归的温暖,让我这次旅行很愉悦,期待下次再来!
Pros:

进到酒店大堂很敞亮,房间海景不错,设施设备齐全,有泳池和温泉,还有动物园。

2025-12-29 via Nuitee
M
maimai family_with_children cn
10
愉快的旅程
Pros:

娱乐设施齐全,萌宠乐园有兔子,梅花鹿,小绵羊,小朋友可以喂养,玩的很开心,还有温泉可以泡,挺舒适的,房间海景也很漂亮,早上还可以看到日出,泳池拍照也好看。

2025-12-29 via Nuitee
Y
YU couple hk
10
很滿意的一次入駐體驗,酒店的大廳很大,辦理入職手續很快,環境不錯,設施齊全,有水上樂園,萌寵樂園,還有溫泉,早餐和下午茶味道都還是不錯的,剛好快聖誕節🎄酒店很優氣氛,管家服務很點讚,免費延遲退房,還送了伴手禮給我們😊
2025-12-20 via Nuitee
L
lin family_with_children cn
10
Très bien.
Pros:

Pour la première fois à Huizhou, l'environnement de cet hôtel est très agréable.Surtout dans le hall, il y a une atmosphère très agréable.J'ai beaucoup aimé venir ici en vacances avec ma famille.Le majordome à la réception a également ajouté WeChat pour rappeler l'utilisation des installations de l'hôtel, et les salutations intimes nous ont fait sentir très gentils.Enfin, au moment du départ, la gouvernante nous a envoyé un petit cadeau en souvenir.C'est un très bon hôtel.Ma famille et moi recommandons vivement

2025-12-13 via Nuitee
志锋 couple cn
10
一次美好的旅游记忆
Pros:

这个酒店很不错,环境和服务都很不错,前台服务耐心,海泉有各种功效可以泡,泳池很漂亮,可以拍照打卡,值得推荐

2025-12-11 via Nuitee
B
Bernard extended_group de
10
I have never had such personal attention from the very capable staff; Lucy from the front desk acted like my personal bu
Pros:

Beautiful location on a sandy beach with sunrise on one side and sunset on the other.

Cons:

Nothing

2025-12-03 via Nuitee
V
Vinkal family_with_children in
9
2025-07-25 via Nuitee
K
Kim family_with_children nl
3
Dissatisfied and disappointed and not worth the money.
Pros:

Infinity pool, however there were no poolservice or proper bar. During high season, the pool facilities are to small for so many guest. The beds were not clean.

Cons:

The Service is really poor, not friendly at all. Being in the Hospitality Business and not speaking english is not okay. Besides there is a language barrier, the staff all are rude and not willing to help. Never has this kind of experienxe before. As it is not just one or two employee’s are having this attitude but the majority. Also the hotel is strongly outdated and the pictures on Booking.com arent representative at all.

2025-07-10 via Nuitee
R
Robert family_with_children gb
1
Did not stay as hotel was closed!
Pros:

Hotel advertised as being in Shuangyue Bay by the ocean. Images show this. Hotel was closed when we arrived, and locals advised it had been closed for over two years on arrival at 10pm at night after 3 hours drive.
Location has since been updated to Huizhou city one hour away but still shows photos of beach hotel and facilities. Disgusting this is still adverstised on booking.com

Cons:

Hotel wasn’t open!

2025-07-01 via Nuitee
P
Pacharkar family with young children hk
6
Pleasant
2025-05-19 via Nuitee
A
Amro family with young children ae
10
Exceptional
2025-04-24 via Nuitee
P
Philippus family with young children cn
10
Perfect stay for a family
Pros:

Amazing pools rooms but even better service!

2025-04-05 via Nuitee
G
Guilherme young couple ca
4
Not worth the price!
Pros:

Swimming pool

Cons:

Hotel was Dirty and disorganized! Shower didn’t work well, lights flickering, room dirty! Bad food and disorganized! Beach dirty! No good bar at the hotel, bad cocktails!

2024-11-13 via Nuitee