Hotel Alef

Hotels
8.1 (1544 reviews)
Św. Agnieszki 5 , Kraków , pl

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Cleanliness issues
Room quality concerns

Categories

Cleanliness
6.99
Some reviews mention issues with cleanliness, such as spiders and unclean bathrooms.
Service
8.96
Staff were noted to be friendly and helpful in multiple reviews.
Location
9.5
Frequent mentions of excellent location near city centers and attractions.
Room Quality
6.95
Rooms described as small and outdated with some comfort issues.
Amenities
7.98
Reviews indicate some amenities are lacking, such as a refrigerator.
Value for Money
7.94
Some felt the price was too high for the quality received.
Food and Beverage
7.49
Breakfast received mixed reviews; some good options but not included in price.
Overall Experience
8.96
Guests reported a generally positive experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 05:19

Property Description

Central Location near Historic Landmarks

Explore Kraków's charm from the doorstep of Alef, a 3-star hotel near Wawel Castle. Immerse yourself in the city's rich history with a stay in the heart of the Kazimierz Jewish District, just a short walk from the Main Market Square.

Elegantly Decorated Rooms with Complimentary Amenities

Experience a blend of contemporary and traditional styles in our elegantly decorated rooms, each equipped with a private bathroom, TV, and a complimentary bottle of water. Relax in comfort and style after a day of sightseeing.

Convenient Access and Delicious Breakfast

Benefit from excellent tram and bus connections to explore further, with quick access to the Main Railway Station and beyond. Start your day with a delicious home-made breakfast before venturing out to discover all that Kraków has to offer.

Book now for an unforgettable stay at Alef and make the most of your Kraków adventure!

Important information:

When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.1
Based on 1544 reviews
Cleanliness: 6.99
Service: 8.96
Location: 9.5
Room Quality: 6.95
Amenities: 7.98
Value for Money: 7.94
Food and Beverage: 7.49
Overall Experience: 8.96
L
Lang • solo_traveller • at
8
2026-08-15 • via Nuitee
O
Olena • solo_traveller • ua
10
2026-08-14 • via Nuitee
J
James • solo_traveller • au
7
2026-08-13 • via Nuitee
A
Ari • solo_traveller • fi
8
2026-08-12 • via Nuitee
R
Rosalba • solo_traveller • it
8
Senza lode, per poche pretese ...ma accettabile
Pros:

La colazione non era inclusa, non posso valutare. Ma nelle vicinanze varie possibilità per fare colazione. La posizione ottima, in centro storico e a poca distanza da varie fermate di tram. La camera molto calda ma è stato fornito un ventilatore.

Cons:

Il letto era scomodo e non c'erano le lenzuola ma il piumino invernale. Inoltre la pulizia della camera è stato un riassetto del letto e cestini spazzzatura; di fatto in 4 notti sopratttutto il bagno non è stato pulito.

2026-08-11 • via Nuitee
T
Teresa • couple • pl
8
2026-08-11 • via Nuitee
L
Lubomir • solo_traveller • sk
8
2026-08-09 • via Nuitee
R
Robert • couple • pl
5
Pros:

Winda.

Cons:

Krótkie łóżka.
Brak klimatyzacji w pokoju od strony południwo-zachodniej.
Brak jakichkolwiek szafek przy łóżkach.
Jedno gniazdo 2 metry nad łóżkiem.

2026-08-09 • via Nuitee
Акуленко • family_with_children • ua
8
2026-08-08 • via Nuitee
K
Kara • solo_traveller • ch
10
very friendly and helpful staff
Pros:

The location

2026-08-07 • via Nuitee
S
Silvana • solo_traveller • it
4
2026-08-04 • via Nuitee
J
Jerzy Gergów • solo_traveller • pl
7
Group stay in Cracow city center
Pros:

Perfect location, cleaning every day, working facilities

Cons:

The shower cubicle was narrow

2026-08-03 • via Nuitee
S
Skaistė • extended_group • lt
9
Pros:

Vieta – Krokuvos centras. Viešbutis papuoštas meniškais paveikslais. Personalas malonus.

2026-08-02 • via Nuitee
B
Bruno • solo_traveller • it
8
Cons:

Non funzionava molto bene la tv

2026-07-24 • via Nuitee
T
Tomasz • couple • pl
7
Cons:

Brak śniadania

2026-07-23 • via Nuitee
S
Stefan • solo_traveller • de
8
2026-07-22 • via Nuitee
E
Emiliano • solo_traveller • it
7
Posizione ottima ma camere insomma
Pros:

Hotel ottimo per la posizione strategica, 10/15 minuti a piedi dal centro di Cracovia. Stanze vengono pulite tutti i giorni. Prezzi abbastanza bassi.

Cons:

Una ragazza della reception non parlava inglese e appena arrivato al momento del check-in abbiamo dovuto comunicare con google traduttore. Abbastanza assurdo per un hotel in pieno centro a Cracovia. Poi nella stanza non c'era la presa vicino al letto per caricare il telefono, quando oggi questa è una cosa fondamentale. Dovevo caricare il telefono sul tavolino lontano dal letto. Le tende delle finestre non filtravano affatto la luce e quindi alle 5 del mattino all'alba entrava tutta la luce dentro e rendeva difficile dormire. Cuscino del letto molto scomodo. Appena entrato in stanza c'erano delle cartacce vecchie per terra e 2 prese della corrente mezze rotte con tutti i fili all'aria. Il lavandino si muoveva tutto e l'acqua usciva veramente troppo lenta. Il doccino della doccia non si teneva bene e era difficile appunto farsi la doccia.

2026-07-22 • via Nuitee
H
Hanna • solo_traveller • no
6
2026-07-22 • via Nuitee
G
Georgeta • solo_traveller • ro
8
Raport calitate pret ok.
Pros:

Personal amabil,ne.au oferit informatiile de care aveam nevoie.Un plus il reprezinta un carrefour expres,deschis non stop chiar langa hotel.

Cons:

Camera cu paturi twin destul de mica iar pernele au fost greu de folosit...Lipsa aer conditionat,a existat doar un ventilator in camera.Distanta cam mare fata de gara.

2026-07-19 • via Nuitee
C
Charles • solo_traveller • pl
9
2026-07-18 • via Nuitee