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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Terrace
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Family rooms
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Garden
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Pets allowed
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Airport shuttle
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Safety deposit box
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Bar
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Breakfast in the room
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Massage services
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Spa/wellness center
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Currency exchange
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Valet parking
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Hammam
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Non-smoking throughout
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Private check-in/check-out
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Daily housekeeping
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Accessible parking
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Street parking
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Airport shuttle (additional charge)
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Shuttle service (additional charge)
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Special diet menus - on request
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Kid meals
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Vending machine - drinks
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Vending machine - snacks
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Hot spring bath
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Outdoor furniture
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Sun loungers or beach chairs
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Wine/champagne
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Airport drop off
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Airport pick up
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Coffee Shop on site
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Pet bowls
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Spa/wellness center services
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Steam room
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Beauty Services
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Fitness/spa locker rooms
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Pet basket
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Manicure
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Pedicure
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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Security alarm
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Thermometers for guests provided by property
Review Highlights
Categories
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Property Description
Luxurious Accommodation
Hotel City SM Business & SPA offers single, double, and triple rooms with private bathrooms and complimentary internet access, ensuring a comfortable stay for all guests.
Wellness Oasis
Indulge in relaxation at the spa and wellness centre, equipped with an indoor pool, sauna, steam room, fitness facilities, and the innovative Neogi Flamingo anti-ageing capsule. Enjoy discounted rates for a rejuvenating experience.
Delightful Dining
Savor regional and international delicacies at the on-site restaurant or unwind at the café-bar with a charming garden terrace, perfect for enjoying a refreshing drink after a day of exploring Krakow.
Experience luxury, relaxation, and culinary delights at Hotel City SM Business & SPA. Book your stay now for an unforgettable experience.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.
Property Policies
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Parking
Free public parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 2 years old stay for free when using an existing bed.
Children from 2 years old to 6 years old stay for 65 zł per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay. -
Pets
Pets are allowed. Charges may be applicable.
Location
Guest Reviews
Ottima colazione staff eccezionale stanze pulite
Very clean room, very good breakfast and very kind receptionists.
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Breakfast was good
Hotel jest komfortowy i dobrze wyposażony, bardzo miła obsługa, spokojna lokalizacja, no i pyyyszne śniadanie. Jak ktoś chce może skorzystać ze Spa. Polecam jak najbardziej.
La posizione
Stanza pulita ma datata
Bardzo czysto pomimo tego, że stary hotel to sprzątają bardzo skrupulatnie. Obsługa bardzo miła i śniadania bardzo smaczne, różnorodne i wliczone w cene pokoju
Przy samym pokoju jest chyba junkers który włącza się i strasznie hałasuje jak ktoś włącza gorącą wode w pokojach obok przez co nie mogłam zasnąć i budziłam sie kilka razy w nocy 😣 ściany tez sa niewygłuszone, slychac wszystko co dzieje sie w pokojach obok
Nice staff in the restaurant. Quiet location. Safe parking lot.
The room was dated and kind of worn out. The receptionist didn't rwally know the details about the hotel or the room.
Super ogród do sniadania
Za łóżkiem dawno nie było odkurzane
Spokój w hotelu
Że trzeba było strasznie dużo płacić za herbatę w restauracji, a nie ma czajników w pokojach. W innych tanich hotelach są.
Easy to park your car.
Polite staff.
Comfy mattresses
Not good internal noise isolation. We were forced to wake up every morning from 06:30-07:00 when someone from the neighboring rooms was waking up and using the their bathroom or passing out of our room. We could literally hear the phone conversation from the next room. At least during the night it was quiet and you could sleep.
Decoration and equipment are little bit old.
Very “empty” bathroom from aspect of furniture.
The available plugs were few and in a very inconvenient position (next to the small space between closet and wall)
Rauhallinen, siisti hotelli ohikulkumatkan tarpeisiin. Vastaanotossa hyvä palvelu.
Aamiaisen henkilökunta harvinaisen ilmeetöntä ja tylyä.
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