Hotel Polonez

Hotels
8.7 (1971 reviews)
ul. Władysława Reymonta 15 , Kraków , pl

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Issues with cleanliness
Old room styles

Categories

Cleanliness
8.28
Several reviews indicating issues with cleanliness and minor maintenance concerns.
Service
9.25
Consistently mentioned positive experiences with friendly and helpful staff.
Location
9.29
Frequent mention of good location near the city center and quiet surroundings.
Room Quality
8.24
Some guests reported older room styles and minor issues with amenities.
Amenities
8.77
Mixed feedback; some positive experiences with breakfast and parking.
Value for Money
8.23
Quality of stay generally aligned with price, but some guests noted limitations.
Food and Beverage
8.78
Generally positive remarks on breakfast quality and variety.
Overall Experience
8.75
Overall satisfaction with a few reservations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 05:04

Property Description

Classically Furnished Rooms with Modern Amenities
Hotel Polonez, centrally located in Kraków, offers elegantly furnished rooms with air conditioning, free WiFi, and cable TV. Each room is adorned with warm tones and includes a private bathroom with a shower, ensuring a comfortable stay.

Delicious Buffet Breakfast and Restaurant
Start your day with a delightful buffet breakfast at the hotel restaurant, serving a variety of Polish and European dishes. Additionally, barbecue facilities are available for guests to enjoy a unique dining experience.

Convenient Services and Nearby Attractions
With a 24-hour front desk, guests can rely on assistance for luggage storage, safekeeping of valuables, and laundry services. The hotel's proximity to AGH University of Science and Technology and Kraków Główny railway station makes it an ideal choice for both leisure and business travelers.

Book your stay at Hotel Polonez now for a memorable experience in Kraków!

Important information:

When traveling with pets, please note that an extra charge of 50 PLN per pet, per night applies.

A buffet breakfast is served every morning in the hotel restaurant.When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for 20 zł per person per night when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    People 2 years old and over stay for 100 zł per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 1971 reviews
Cleanliness: 8.28
Service: 9.25
Location: 9.29
Room Quality: 8.24
Amenities: 8.77
Value for Money: 8.23
Food and Beverage: 8.78
Overall Experience: 8.75
A
Anna • couple • us
10
Pros:

Excellent place to stay . The breakfast was delicious!

2026-07-04 • via Nuitee
G
Geert • solo_traveller • nl
9
Pros:

Gratis parkeerplaats op loopafstand van de oude stad.

2026-07-03 • via Nuitee
M
Martin • family_with_children • ee
10
2026-07-03 • via Nuitee
I
Irina Sakovich • solo_traveller • pl
9
Pros:

Wszystko zgodnie z opisem, dobra jakość na tę cenę

Cons:

Za twardy materac jak dla mnie

2026-07-03 • via Nuitee
T
Tomáš • family_with_children • sk
8
2026-07-02 • via Nuitee
W
Weronika • extended_group • pl
8
2026-07-01 • via Nuitee
B
Balogh • solo_traveller • hu
9
2026-06-30 • via Nuitee
T
Trojanowski • solo_traveller • pl
8
2026-06-30 • via Nuitee
S
Světlana • couple • cz
9
doporučuji
Pros:

služby recepce a obsluha v restauraci na jedničku, snídaně vynikající

2026-06-30 • via Nuitee
P
Paweł • solo_traveller • pl
9
2026-06-30 • via Nuitee
C
Claudia • solo_traveller • ro
10
2026-06-30 • via Nuitee
A
Alena • couple • sk
9
Pros:

super ranajky

2026-06-29 • via Nuitee
B
Bartek • solo_traveller • pl
9
Pros:

Dobre, w formie szwedzkiego stołu. Jedzenie na bieżąco uzupełniane

Cons:

Klimatyzator skierowany na łóżko

2026-06-29 • via Nuitee
M
Mateusz • solo_traveller • pl
10
Pros:

Wygodne łóżko, pyszne śniadanie, lokalizacja, parking

2026-06-29 • via Nuitee
W
Weronika • solo_traveller • pl
10
Pros:

Wspaniały, klimatyczny hotel. Doskonała lokalizacja, wygodne pokoje - w pełni wyposażone. Pyszne śniadania i miła obsługa. Standard zdecydowanie wyższy niż 3 gwiazdki. Bardzo bardzo polecam.

Cons:

Wszystko było super

2026-06-29 • via Nuitee
I
Ivana • solo_traveller • sk
10
2026-06-28 • via Nuitee
M
Martin • solo_traveller • de
10
Tophotel zu fairem Preis in zentraler Lage
Pros:

Nagelneue Zimmer, top eingerichtet, Privatparkplatz, sehr gutes Frühstück

Cons:

—-

2026-06-27 • via Nuitee
S
Stefania • solo_traveller • it
8
2026-06-27 • via Nuitee
J
Jakub • family_with_children • pl
10
Rewelacyjny. Świetna lokalizacja, uprzejmy i pomocny personel.
2026-06-25 • via Nuitee
D
Darius • family_with_children • lt
10
Viksas labai gerai.
Pros:

Patiko pusryčiai. Trūko blynų.

Cons:

Pusryčiai galėtų būti daugiau pritaikyti ir vaikams.

2026-06-22 • via Nuitee