Hotel&Spa El Puerto

Hotels
8.4 (911 reviews)
Portu Kalea, 1 , Mundaka , ES
+34 946 87 67 25

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Great location
Excellent service
Good food
Cons:
Issues with cleanliness
Small rooms

Categories

Cleanliness
7.61
Several reviews mentioned issues with cleanliness and maintenance, including a blocked shower and cramped bathroom.
Service
9.08
Many reviews highlighted friendly service, especially in the restaurant, though there were some delays.
Location
9.12
Location is frequently praised, frequently noted as being in a prime area near the port.
Room Quality
7.07
Comments indicate rooms were small or had specific design flaws like low ceilings.
Amenities
8.6
The hotel offers various amenities, including breakfast and spa services, enhancing the experience.
Value for Money
8.06
While some extra charges apply, many guests felt they received good value for quality accommodations.
Food and Beverage
9.11
Breakfast and dining options received very positive feedback for quality and price.
Overall Experience
8.58
Guests enjoyed their stay overall but noted some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:38

Property Description

Charming Seaside Retreat
Experience the allure of Mundaka at El Puerto Hotel, a beautifully restored fisherman's house nestled in the heart of the Basque port. Enjoy complimentary Wi-Fi, unwind at the terrace bar overlooking the picturesque harbour.

Comfortable Accommodations
Indulge in rooms equipped with satellite TV, heating, and private bathrooms featuring a hairdryer. Select rooms boast stunning estuary views, enhancing your stay at El Puerto.

Convenience and Leisure
Benefit from a 24-hour front desk, luggage storage, and local sightseeing recommendations from our attentive staff. Explore Mundaka's surfing, fishing, and diving opportunities, or take a short trip to Bilbao just 35 km away.

Book your seaside escape at El Puerto Hotel now!

Important information:

Tourist License: HBI01039

Private spa access is not included in the price and requires a reservation. The cost for 1 hour is 30 EUR per person.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.4
Based on 911 reviews
Cleanliness: 7.61
Service: 9.08
Location: 9.12
Room Quality: 7.07
Amenities: 8.6
Value for Money: 8.06
Food and Beverage: 9.11
Overall Experience: 8.58
D
delphine • solo_traveller • fr
8
Pros:

Emplacement au top

Cons:

Chambre qui donne sur un mur à 1,5m et sur la ventilation du restaurant d’à côté donc impossible d’ouvrir la fenêtre pour renouveler l’air. Il y avait un ventilateur, heureusement

2026-09-19 • via Nuitee
J
jenabor • solo_traveller • it
8
Pros:

Posizione e pulizia.

Cons:

Receptionist non troppo gentile, probabilmente incomprensioni di carattere linguistico.

2026-09-17 • via Nuitee
M
María Del carmen • solo_traveller • es
8
Pros:

Una ubicacion fantástica.

2026-09-16 • via Nuitee
S
Susanna • solo_traveller • at
9
Pros:

Sehr persönliche Betreuung. Man spricht Englisch und ist für alle Fragen offen

Cons:

Da fällt mir nichts e!

2026-09-16 • via Nuitee
R
Raquel • solo_traveller • es
10
Pros:

Ubicación ideal,la lado del puerto. Un lugar muy acogedor

2026-09-15 • via Nuitee
M
Maria • solo_traveller • lu
4
Pros:

Location and decor

Cons:

Extremely noisy. Even sleeping with noise cancelling headphones didn’t help. If you are doing Camino, avoid staying at the hotel as you will not get any sleep. Besides the noise from the downstairs bar, you will constantly be woken up by hotel stuff/guests who keep on slamming doors and chatting loudly in hotel corridors (and that was after 22pm). The walls seem to be paper thin so I got like 5h of sleep after my 25km track and right before my 30km track. Besides that, the room seemed clean but there were hairs on the floor and the room was super tiny and didn’t match the pictures in the booking. The window was overlooking another building less than 2meters away. Do not recommend.

2026-09-15 • via Nuitee
A
Ana • extended_group • es
6
Cons:

Habitacion muy pequeña y con vistas a una pared

2026-09-13 • via Nuitee
F
Franz • couple • at
4
Der Ort ist soweit ok. Große Parkplatznot. Empfangsdame unfreundlich und herrisch! Nicht noch einmal
Pros:

Der Ort ist sehr schön und die Infrastruktur ist soweit in Ordnung. Die Nähe zum Meer. Die Vielzahl an Lokalen ist wunderbar. Das Spiel des Meeres in der Bucht ist fabelhaft.

Cons:

Unfreundliche, bevormundende Person in der Rezeption. Bestimmend und herrisch in der Sprache. Fühlte mich, als ob ich was angestellt hätte beim Einchecken. Hotel verwinkelt und kleinräumigst. Kein Lift. Eng. Zimmer klein. Bad zwar groß aber wirklich nicht sauber. Haare am Boden zum Einstieg in die Dusche!!! Laut war es außerdem und die Sauna hätte man sich sehr teuer dazu kaufen müssen. Parkplatz: 15 min zu Fuß irgendwo auf einem Abstellplatz. Dazu keine Information an der Rezeption. Wer das haben mag - gerne dort nächtigen! Ich nicht mehr!

2026-09-11 • via Nuitee
A
Amaia • couple • es
7
Pros:

Ubicación

Cons:

La ausencia de aire acondicionado

2026-09-11 • via Nuitee
I
IGNACIO • couple • es
10
Excelente
Pros:

La ubicación frente al puerto, inmejorable.

Cons:

La dificultad para aparcar.

2026-09-10 • via Nuitee
B
Brion • couple • ie
6
Great location and great food for a good price, the bed wasn’t very comfortable and the bathroom was really cramped.
Pros:

Great location

Cons:

Room 0 is too small and cramped compared to the other rooms

2026-09-03 • via Nuitee
F
Fryett • solo_traveller • es
8
All ok
Pros:

Nice location

Cons:

Parking is a problem

2026-09-02 • via Nuitee
F
Felix • couple • ch
9
2026-09-01 • via Nuitee
K
Karen • solo_traveller • ch
5
Passabel
Pros:

Moderne Dusche, Blick aufs Meer.

Cons:

Es ist sehr laut im Hotel. Man hört bis spät in die Nacht die Gäste vom Restaurant, laute Geräusche vom Abwaschen in der Küche und die Zimmernachbarn beim Zurückkommen.

2026-09-01 • via Nuitee
N
Nathalie • couple • fr
8
Une très belle surprise !
Pros:

La vue, la localisation, le petit déjeuner, le personnel

Cons:

Le Spa très cher, stationnement difficile ou cher si privé, 2 lits séparés au lieu d’un lit double

2026-08-30 • via Nuitee
T
Thomas • couple • be
4
2026-08-28 • via Nuitee
D
DELPHINE • family_with_children • fr
10
Pros:

La situation géographique avec vue sur la port...

2026-08-26 • via Nuitee
M
María J • solo_traveller • es
10
Hotelazo y personal maravilloso
Pros:

La ubicación, en pleno puerto de mundaka. La limpieza, y el personal del hotel, son geniales. De 10.

2026-08-24 • via Nuitee
F
francisco • couple • es
7
en general buena
Pros:

la ubicación

Cons:

que no tenia aire acondicionado y hacia bastante calor

2026-08-19 • via Nuitee
N
Nieves • solo_traveller • es
8
2026-08-17 • via Nuitee