Hotel del Rio

Hotels
Poniente 8 #315 col Centro , Orizaba , MX

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Room service
Business center
Terrace
Family rooms
Pets allowed
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean areas
Cons:
Inconsistent room amenities
Noise from the street

Categories

Cleanliness
7.65
Some reviews mention cleanliness issues, particularly in reception bathrooms and room amenities.
Service
9.15
Overall positive mentions of the service, although there was a negative experience noted.
Location
9.15
Numerous praises for the excellent locations near transport and attractions.
Room Quality
7.65
Concerns about bed comfort and some room amenities not functioning as expected.
Amenities
8.15
Some amenities reported as lacking, such as hot water and parking space.
Value for Money
8.65
Overall, the value for money is considered adequate based on provided services.
Food and Beverage
8.65
N/A - no mentions regarding food and beverage options.
Overall Experience
8.15
Mixed experiences, with many positive aspects but some notable complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 11:47

Property Description

Riverside Serenity: Nestled beside the tranquil Orizaba River, Hotel del Rio offers a peaceful retreat with the calming sounds of flowing waters.

Comfortable Accommodations: Each room features a cable TV, patio, and fan for your relaxation. The private bathrooms are stocked with complimentary toiletries, and you can even enjoy a picturesque river view from your window.

Convenient Amenities: Benefit from free WiFi and private parking during your stay. The hotel's 24-hour front desk, tour desk, and luggage storage ensure a hassle-free experience.

Escape to riverside bliss at Hotel del Rio. Book now for a serene getaway by the Orizaba River.

Important information:

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

Cleanliness: 7.65
Service: 9.15
Location: 9.15
Room Quality: 7.65
Amenities: 8.15
Value for Money: 8.65
Food and Beverage: 8.65
Overall Experience: 8.15
C
Carlos Garcia • family_with_children • mx
10
Pros:

La ubicación y la comodidad

Cons:

Todo bien

2026-10-22 • via Nuitee
L
López Cruz • extended_group • mx
8
Pros:

Limpieza

Cons:

Nada

2026-10-21 • via Nuitee
S
Sanchez • family_with_children • mx
6
Cons:

El personal no es amable, solo el joven del turno de la noche

2026-10-17 • via Nuitee
S
Sandra Elena • extended_group • mx
9
VOLVERIAMOS A ALOJARNOS ,ES LIMPIO Y CON BUENA UBICACION EL PERSONAL AMABLE
Pros:

NO INCLUIA DESAYUNO PERO NOTAMOS QUE HAY SERVICIO SIEMPRE,BUENA UBICACION,Y EL PERSONAL MUY AMABLE,NOS TOCO QUE SE FUE LA LUZ Y NOS PREOCUPAMOS POR QUE GUARDAMOS INSULINA, PERO COMPRENDEMOS QUE FUE ALGO INESPERADO. ES LA SEGUNDA VEZ QUE NOS ALOJAMOS Y NOS SENTIMOS A GUSTO.GRACIAS POR SU ATENCION.

Cons:

EL REGISTRO DEL AGUA DEL INODORO NO FUNCIONAABA BIEN Y TUVIMOS QUE ABRIR Y CERRAR CADA VEZ QUE SE OCUPABA. LO REPORTAMOS PERO YA QUE CASI NOS IBAMOS.

2026-10-13 • via Nuitee
G
Gabriele • couple • de
9
Sehr schönes Hotel, direkt am Fluss gelegen!
Pros:

Schönes Hotel, großes Zimmer und sehr freundliches Personal! Auch das Bett war sehr bequem. Wir haben uns sehr wohl gefühlt!

2026-10-09 • via Nuitee
A
Anastacio • solo_traveller • mx
10
Pros:

Que está cerca muy cerca del centro, tienen estacionamiento, es un lugar limpio, está cerca la central de autobuses AU

2026-10-08 • via Nuitee
A
Ariel • solo_traveller • mx
10
Pros:

El estacionamiento para nuestro coche

2026-09-19 • via Nuitee
P
Paula • solo_traveller • mx
9
Fue una experiencia muy agradable
Pros:

La tranquilidad, trato y atención, la comida también

Cons:

Está un poco alejado de la zona céntrica y la tele no tenía internet

2026-09-18 • via Nuitee
T
Tapia • solo_traveller • mx
10
Pros:

El buen trato del personal

Cons:

Todo me agrado gracias

2026-09-17 • via Nuitee
M
matthias • solo_traveller • de
10
Pros:

All of it

Cons:

-

2026-09-03 • via Nuitee
S
Sergio • solo_traveller • mx
9
Todo muy bien, salvo el internet deficiente.
Pros:

Excelente ubicación. La vista es muy bella.

Cons:

Muy mal internet.

2026-09-03 • via Nuitee
F
Feer • solo_traveller • mx
8
Pros:

La ubicación

2026-09-02 • via Nuitee
N
Noelia • solo_traveller • mx
9
Pros:

Cercano al centro

Cons:

Check in a partir de las 15:00

2026-08-27 • via Nuitee
H
Héctor Eduardo • solo_traveller • mx
9
2026-08-25 • via Nuitee
G
Graciela • family_with_children • mx
8
Pros:

Excelente ubicación

Cons:

el colchón demasiado suave, al acostarme me hundía (y soy delgada), había fuga en la regadera y se escuchaba el goteo. El sonido de la tv era para determinados canales

2026-08-24 • via Nuitee
L
luis • family_with_children • mx
8
2026-08-19 • via Nuitee
R
Rocio • couple • mx
8
2026-08-19 • via Nuitee
M
Mónica • solo_traveller • mx
10
2026-08-17 • via Nuitee
J
Juan Manuel • family_with_children • mx
9
2026-08-16 • via Nuitee
O
Otero • solo_traveller • mx
8
Personal mal
Pros:

La cama

Cons:

El personal

2026-08-16 • via Nuitee